Bright Horizons Epsom Waltham House Day Nursery and Preschool

28 Worple Road, Epsom KT18 5EH
Review Us
9.7 89 Reviews
Welcome to this beautiful Epsom day nursery providing quality care to children aged 3 months to 5 years.

Babies enjoy a sensory-rich room filled with activities to explore, while toddlers have fun with a wide range of resources and toys that spark their imagination. In their bright and colourful nursery room, children are encouraged to develop their independence, and pre-schoolers participate in the Ready for School programme, learning essential skills in a dedicated space designed just for them.

They also offer exciting extracurricular activities, including Boogie Mites, Tatty Bumpkin, and Theatre Bugs. Their spacious garden provides the perfect setting for outdoor learning, with dedicated areas for each age group to explore and develop.

For more information on how they can support your childcare journey, contact them today!
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Eve (Nursery Manager)

Number of Childcare Staff

  • 39

Total Places for Children

  • 100

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Epsom Waltham House Day Nursery and Preschool Reviews (89)

Total of 89, showing 1-20
9.7

Bright Horizons Epsom Waltham House Day Nursery and Preschool has a Review Score of 9.7 (9.676) out of 10, based on 14 reviews in the last 2 years. Over all time Bright Horizons Epsom Waltham House Day Nursery and Preschool has 89 reviews.

Overall Experience

  • 84
  • 5
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Date Published

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Review from H D (Mother of Child) published on 12 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding nursery - I do not have a single criticism!
Staff are fantastic - friendly, welcoming, caring.
My son (initially quite timid) is flourishing at Waltham House - he has really come out of his shell and loves his nursery days.
I have complete confidence in the nursery and have recommended
to several of my friends.
We couldn't ask for more - THANK YOU very much for all that you do for us!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your glowing feedback. We're thrilled to see your son flourish and grow in confidence at Waltham House. Thank you for your recommendation.

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Review from H B (Mother of Child) published on 8 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter has been at Bright Horizons Epsom Waltham House since she was 7 months old, she is now nearly 3. From the day we enrolled we have had 1st class care. The team are dedicated and love the children. Any issues are dealt with efficiently. We always have clear communication and all staff are
approachable. The environment is fun and educational whilst being clean and safe . The food is amazing, varied and balanced. We love BHEWH

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your wonderful feedback. We're delighted your daughter has thrived at Bright Horizons Epsom Waltham House and that you value the teams care, communication and environment.

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Review from Valentyn L (Father of Child) published on 5 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Under 2. Bright Horizon Nursery has been a wonderful experience for our family. From day one, the staff showed a genuine personal touch, making our baby feel safe and loved. We were amazed that after just three weeks, our 1yo child was happily going to the nursery without tears - a true testament to
the care and emotional support provided. The team supports us on every level, offering advice and regular updates. We love receiving daily photos and seeing the variety of activities designed to support our baby's development. Most importantly, our child is always smiling and happy. Highly recommended!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your heartfelt review! We're so happy to hear your little one settled quickly and feels safe and loved with the team. Thank you for your recommendation.

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Review from Gabriela P (Mother of Child) published on 20 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 3 year old daughter has been attending nursery and it's been an absolutely wonderful experience. The staff is incredibly caring, attentive and genuinely passionate about the children's wellbeing and development!
We love bright Horizons Epsom! Thank you.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your kind words! We're so happy your daughter is enjoying her time with us. It's a pleasure to support her growth and wellbeing at Bright Horizons Epsom!

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Review from David L (Father of Child) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 incredible years at the nursery, my son is preparing to start primary school, and while we're excited for his next adventure, leaving this place feels like saying goodbye to family. From the start, I was struck by how welcoming and professional the staff were. My son has always been known, understood,
and supported as an individual. It really highlights the incredible management and team culture. The outdoor space is an absolute gem! It has offered opportunities for adventure and learning. My son's best stories come from afternoons spent exploring the garden or activities like cooking, yoga, and imaginative play. Communication has been exceptional. The app's updates, daily photos, and the staff's responsiveness helped us feel like we were right there with him. It always felt like a fantastic partnership between the nursery and us as parents. I wholeheartedly recommend the nursery to any parent looking for a place where their child will be nurtured, challenged and celebrated.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you so much for your beautiful words. It's been a privilege to be part of your son's early years and watch him grow. We're delighted he's enjoyed exploring, learning, and feeling truly supported as an individual. Your kind words about our team, outdoor space, and communication mean the world to us. Wishing your family all the best as he embarks on his next adventure.

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Review from Christopher S (Father of Child) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There has never been a moment where my child has been at this nursery that I haven't felt he was safe, happy and been well taken care of. We get updates through an app with lovely photos, he loves going to nursery everyday, and I regularly have talks with nursery staff where they are as excited about
his development and milestones as we are.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your 5-star review and positive feedback; we truly appreciate your kind words about the team.

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Review from E J (Mother of Child) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Would highly recommend, our son thoroughly enjoyed his time at the preschool and we believe that it has given him the best start to his education. All the team were kind and caring, the activities he did each day were excellent and he loved the wonderful outside space that is rare to have. We will all
miss the preschool a lot and seeing everyone there each week.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you so much for your glowing recommendation! We're thrilled to hear that your son enjoyed his time at preschool and felt supported by our caring team. It's wonderful to know that he benefited from the activities and our outdoor space. The team will miss seeing your family too and wish you all the best in the future.

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Review from Charles S (Father of Child) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved both of our sons (1 and 3 at the time) to Bright Horizons from another nursery, which we had terrible experiences with. The difference between the two nurseries was night and day to us, and we couldn't have asked for a better environment for both the boys.
Here's why..
Staff: It's something
I've not seen before in nurseries, but the staff in Bright Horizons Epsom Waltham House just feel like one big family. In our 2 years with the nursery, we saw barely anyone leave. By comparison at the other nursery we had 3 key workers for our eldest son in one spell of 6 months! Not only do they stick around, they really care - making every effort to get to know the kids.
Management: The management team run a tight ship, you can tell that there's a clear policy for everything and the staff are very good at sticking to it.
Facilities: So much space, the garden especially is brilliant for the kids! In the summer it's a dream for them.
Can't recommend highly enough, thank you to the team!

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your amazing review! We're so glad you made the switch to Bright Horizons Epsom Waltham House and that your experience has been so positive. It's wonderful to hear you appreciate our dedicated staff, management and facilities. Thank you for your high recommendation.

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Review from Trishan W (Father of Child) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved to Epsom in January 2024. Since this is a new location to us, we were worried about finding an ideal nursery for our daughter. But we are so glad we selected Bright Horizons Epsom Waltham House Day Nursery and Preschool. From the very first day, our daughter felt welcomed, cared for and she
made so many friends. She looks forward to going back to nursery the next day which made us realise she really does enjoy her day. There is a huge positive shift in her learning, creativity and personality. The entire staff has been amazing. Special thanks to 6 members of staff in particular for taking good care of our daughter. Also thank you to another member of staff for the lovely greetings every single day. We highly recommend Bright Horizon to any parent.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your wonderful review! We're thrilled to hear that your daughter has felt so welcomed and is thriving at Bright Horizons Epsom Waltham House. It's fantastic to know our staff have made such a positive impact on her learning and happiness. Thank you for your recommendation.

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Review from Paul M (Father of Child) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our daughter to the care of the manager and her team after being dissatisfied with the nursery she was previously at.
Both my wife and I couldn't have been happier with the move. The team have been professional, thoughtful and caring and our daughter couldn't have been happier!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your kind words! We're so glad to hear that the transition to our nursery has been positive for your family. It's wonderful to know that our team's professionalism and care have made such a difference. Your daughter's happiness means a lot to us!

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Review from K B (Mother of Child) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter attends the preschool. When I first came for an open day, I was initially hesitant as it's quite big and can take on a lot of children. However, the size does not hinder their care and attentiveness. If ever I have had a worry, the manager is quick to help and put me at ease, the team know
the children in their care so well, everything the nursery does has a personal touch, you can't fake the genuine care all management and staff in rooms show the children.
We have only been with them a short time but my trust has grown, I feel my daughter is happy and safe in their care and that is the most important thing to me.
My daughter speaks very highly of everyone and enjoys her time, I love the updates and photos we get in the day, the activities are so inviting and creative.
A fab team. I am glad we found them.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for your thoughtful review! We're glad to hear that despite initial hesitations, you've found our care and attentiveness to be exceptional. It's wonderful to know that our team's genuine care and the updates make you feel confident and that your daughter enjoys her time with us. We're delighted you're pleased with our activities and support.

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Review from Taniya D (Mother of Child) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with the care provided to our son at Bright Horizons Epsom Waltham House Day Nursery and Preschool.
This is his second year there and his care has been impeccable. The carers are very attentive, kind and excellent at their work.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words.

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Review from Ben K (Father of Child) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter - soon to graduate from Bright Horizons as she starts 'big school' - has loved her time there. We will be very sad to leave the consistently positive, supportive and welcoming atmosphere. The staff clearly know the children extremely well and our daughter has formed some very close bonds
with several of the staff. We are really glad we chose Bright Horizons for our daughter and would've also done for our elder son if we'd known more about it. The management is excellent and this is reflected throughout; the staff seem very happy there, and as parents, we are very well looked after.
Highly recommend!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us!

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Review from Priya B (Mother of Child) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 3 years, my son left Waltham House Bright Horizons to start school.
The manager has been the most amazing we have seen at the nursery and goes above and beyond to ensure your child is cared for.
The team are lovely, and communication on the app is great. As a parent, you get so much insight
into the learnings of the day. Loved this.
My son has really thrived at preschool. I couldn't have asked for a better team for my son to be around.

Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thank you so much for your positive feedback! We're grateful and appreciate you taking the time to share your rating with us.

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Review from Gemma K (Mother of Child) published on 7 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so impressed with this nursery! The staff are brilliant - caring, personable and have made such an effort to get to know our daughter. The updates provided are excellent, photos every day and lovely observations. There are also pets in preschool and nursery, which is such a lovely touch.

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Review from Karen B (Mother of Child) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic nursery. My 2-year-old loves going in every day. She has the opportunity to paint, draw, messy play, have obstacle course races, interact with her friends and read - all with the support of the excellent carers.

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Review from G N (Mother of Child) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been at Bright Horizons for five years now and on the whole, have been pleased, particularly when my daughter was in the preschool four years ago. Currently, I feel there could be more activities and education incorporated into the preschool day. In the past, there has been an external sports
coach coming every week, visits from animal encounters, music sessions and local police. I know other nurseries even arrange a hairdresser to visit, it would be good bearing in mind the expense if the nursery offered more opportunities.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Thanks so much for taking the time to write a review for us. This will be shared with the team so they know how things are going.

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Review from M K (Mother of Child) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my child from another nursery to Bright Horizon, Epsom Waltham House about a year ago. It couldn't have been a better move for him. Within two weeks he was much happier and slept better. We have been very happy since then, even with transitioning to an older class. The staff and management are
very supporting, good and always friendly. I have no doubts to send my second child here as well in a few month's time, as I know it is the best place for him to be taken care of while I work.

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Review from Jennifer F (Mother of Child) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our daughter is so happy and settled at nursery. The staff are very approachable and deliver a fantastic range of experiences for the children. We could not be happier with the provision and the care she receives.

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Review from Jamie W (Father of Child) published on 30 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons, Epsom Waltham House is blessed with a really empathetic manager who not only keeps a low turnover of staff for the best continuity of care for children but also takes a keen interest in the ongoing experience of parents. Our little darling has really enjoyed the spacious outdoor activities;
fun-loving learning with warm-natured staff and nurturing fond friendships with peers. The only thing that stands out as a possible area for improvement is the dietary variety of choice during the week, but our child's happiness at nursery is obvious by the praises he sings of it. Thank you for all the effort you all put into encouraging our little ones to develop larger hearts, curious minds, and greater wonderment each day.

Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Epsom Waltham House Day Nursery and Preschool

Hello, thank you so much for taking the time to leave us your review. We are so pleased your child is thriving in our nursery. We will share this with the nursery manager and the team to let them know how we are doing.

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Bright Horizons Epsom Waltham House Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Bright Horizons Epsom Waltham House Day Nursery and Preschool is calculated as follows: ( (163 Excellents x 5) + (4 Goods x 4) ) ÷ 167 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Bright Horizons Epsom Waltham House Day Nursery and Preschool is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 14 Positive Reviews ÷ 20 = 0.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (5)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Ofsted Outstanding 2017-2018

Recipient: Bright Horizons Epsom Waltham House Day Nursery and Preschool

Date: Thursday 03 Aug 2017 More details

Meet the Team (2)

Eve

Eve

Job Title: Nursery Manager

I have been in child care for 15 years and I am level 3 qualified. I started my journey at Bright Horizons five years ago as a Room Leader, Progressing my career as Third Charge. I then transferred over to Epsom Waltham House and became the Deputy Manager and most recently have become the Manager. I am passionate about providing a safe and secure place for children to learn and develop and grow within our nursery. I have a lot of experience in working with children with special educational needs and I am the SEND coordinator for the nursery. I like to ensure that I have strong parent partnerships in place at the nursery.
... Read more
Nikki

Nikki

Job Title: Deputy Manager

My name is Nikki, I have worked in childcare for over 20 years. After completing my level 3, I went on to complete my BA honours in early years education. I have specialised in SEN for the last 10 years. My strengths are dealing with challenging behaviours, and helping parents and staff understand how to understand these behaviours.

Throughout my career, I have gained experience across a range of settings working my way from nursery nurse to preschool manager. I then moved to portage and focused on my passion for working with children with SEN needs. I am excited to get back into a setting and work with the new team at Bright Horizons.

I have 2 sons, and lots of animals at home. I love spending time with them all.
... Read more

Frequently Asked Questions about Bright Horizons Epsom Waltham House Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Epsom Waltham House Day Nursery and Preschool accepts?

Bright Horizons Epsom Waltham House Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Epsom Waltham House Day Nursery and Preschool Open?

Bright Horizons Epsom Waltham House Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Epsom Waltham House Day Nursery and Preschool have capacity for?

Bright Horizons Epsom Waltham House Day Nursery and Preschool has capacity for a total of 100 Children.

How far is Bright Horizons Epsom Waltham House Day Nursery and Preschool to the centre of Epsom?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Epsom Waltham House Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Epsom Waltham House Day Nursery and Preschool has an Enhanced Service - more info.