Hickory House Pre-School & Day Nursery

Brickfield Farm, Main Road, Longfield DA3 7PJ

Hickory House Pre-School & Day Nursery, Longfield, Kent
Hickory House Pre-School & Day Nursery, Longfield, Kent
Hickory House Pre-School & Day Nursery, Longfield, Kent

Hickory House Day Nursery has been rated 'Outstanding' by Ofsted in four consecutive inspections, the latest in August 2016.

Based in Longfield, the nursery has a team of motivated and happy staff who benefit from ongoing training to make the most of their potential.

The aim is to see children inspired to pursue their own skills and interests, understanding that each child develops uniquely, while ensuring that key early years curriculum is incorporated.

Asquith is a respected provider for the quality of its early years teams and settings, having built up a strong brand in the day nursery sector.

The outdoor area is currently undergoing an £80,000 investment to create a new adventure garden offering the children plenty of opportunity to develop their imagination and creativity whilst at play.

Group: Asquith Day Nurseries & Pre-Schools Ltd

Person in charge: Laura Alderton (Nursery Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 98

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Hickory House Pre-School & Day Nursery has a Review Score of 9.1 (9.089)

The Review Score of 9.1 (maximum of 10) for Hickory House Pre-School & Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Hickory House Pre-School & Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.63 for Hickory House Pre-School & Day Nursery is calculated as follows: ( (96 Excellents x 5) + (18 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 127 Ratings = 4.63

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.459 Points relating to the number of positive Reviews for Hickory House Pre-School & Day Nursery is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.6 positive Reviews (98 registered maximum number of service users ÷ 5). 9 Reviews ÷ 19.6 Target = 0.459

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hickory House Pre-School & Day Nursery?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Hickory House Pre-School & Day Nursery

  • Mother of Child
    10
  • Father of Child
    1

My son has been attending Hickory House since May, I am so impressed with the nursery and all the staff there, my son's key person in particular. I’ve noticed a huge improvement in my sons social and verbal skills and he enjoys all the different activities he does every week.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I have been a parent at the nursery since 2014, both my daughter and son went/are still attending there. After the take over by a corporation last year, I feel the atmosphere of the nursery has changed. It feels that it is more about the money than the actual care.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Unlikely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Very Poor

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Poor

Katherine O'Brien, Digital Marketing Coordinator at Hickory House Pre-School & Day Nursery responded to this review on 20 Jul 2017:

Thank you very much for your review. Your feedback is important to us. I am sorry you feel this way about your nursery. Your comments will be fed back to the Nursery Manager in order to address. To discuss your concerns in more detail you can speak to the Nursery Manager or you can contact us via - ukfeedback@brighthorizons.com. It's important to us that any areas of concern are addressed and you’re happy with the high level of care we provide.

I struggle to answer the questions below as I don't really know what happens day to day. I always assume everything is excellent. I have got no reason to think otherwise, but I do think communication about my individual child's progress would be nice. I have said it since she started. I have had a meeting with a key person once and had a learning journal once in 19 months. But, she is very happy and loves coming. I only wish I could afford to send her on more days.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Resources / Equipment / ICT: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Value for Money: Good

Both my children are very happy at this nursery and especially my 3-year-old, can't wait to come in the mornings. They both eat well and get a little feedback at the end of the day about what they've been up to. I like getting the handwritten daily feedback from the baby room, it would be nice to have the same sort of feedback from the other rooms too. Very happy with this nursery and would definitely recommend it to others. Our nursery manager is lovely and very helpful and very approachable.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Very pleased with our nursery experience. Pre-school one has really helped our son socially and he is well supported emotionally too. Key workers are fantastic.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

Wonderful nursery. Caters for all of our daughter's needs. Very happy with her progress too.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very friendly, lovely atmosphere, staff helpful, very accommodating were possible.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Hickory House Pre-School & Day Nursery is a lovely nursery providing excellent care and stimulation for my daughter. My baby is 14 months, the second of my children to attend Hickory House Pre-School & Day Nursery. Her key worker is amazing and my daughter gets excited as we approach nursery as she enjoys her time at nursery so much. All of the staff in the baby room are so welcoming and tend to my daughter's individual needs and interests. They provide wonderful activities which stimulate her throughout the day. I would highly recommend Hickory House Pre-School & Day Nursery.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Generally very good. The transition from 'Toddler Room' to 'Nursery Room' was a bit bumpy: more info on the changes could have been helpful, such as the level of detail being provided on my child's day reducing and invested emphasis on independence (to help parent support at home). My son's key worker changed 3 times in the space of a few months, which I think really affected him settling in. He is happy and settled now that we have had the same (very lovely) member of staff. No information was given to me when his worker changed: it was only when I asked, that I was informed that his old keyworker had left! This made progress with potty training harder. Generally, I think Hickory House Pre-School & Day Nursery is great and promotes a high level of learning and independence for the children.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Excellent

Amy Quayle, Online Marketing Manager at Hickory House Pre-School & Day Nursery responded to this review on 04 Jan 2017:

Thank you for taking the time to review our nursery. We understand your concerns and are working to improve communication with parents following some changes to the nursery. We would be delighted if you could pop into the office when you are next in nursery so that we can investigate further options for communication.

The staff at Hickory House have been fantastic throughout my daughter's time at the nursery. Every room she has spent time in has been filled with activities and fantastic facilities along with nursery workers who really take the time to get to know your child individually. They are all very informative and we are always given an update at the end of each day about what she has been doing and how she has been. The food they are given throughout the day is high quality and she is always very well fed! The security of the nursery is also of a high standard and we have therefore never had any concerns with regards to her safety. It gives us great piece of mind knowing that she is with staff members who are so caring and professional while we are away from her. This nursery is great value for money and my daughter's development and key skills have benefited hugely thanks to the hard work that goes into every activity each day, highly recommended!!!

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son going to the nursery made me anxious. We viewed several nurseries but felt they were either, too small, too crowded, too dark. At Hickory House, we knew immediately when we walked in this was the nursery. The rooms were spacious, light & airy, assistant to baby ratio was brilliant. We were given tester days to observe him interact, giving us reassurance.
He is now in the toddler room. The transition from baby room to toddler room was good and well done. It was a gradual process. His key person is lovely but so are all the other staff with good interaction. They are able to handle my son's high energy levels and know that he likes music so they will play music which always gets him dancing.
Security into the building is good and gives me assurance. I couldn't have been luckier to have found an outstanding nursery like Hickory House. Which gives my son the individualistic care he deserves.

How likely would you be to recommend Hickory House Pre-School & Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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