Bright Horizons Southampton Day Nursery and Preschool

7-9 Roberts Road, Southampton SO15 5DF

This Southampton nursery is part of Bright Horizons, a respected provider of early years childcare, dedicated to tried and trusted curriculums that are flexible towards learning and development. Bright Horizons received a Royal Society for the Prevention of Accidents (ROSPA) award in April 2016 for the fifth year running.

The nursery boasts a beautiful garden which gives children a great environment for play and learning, with a fixed climbing structure, a peaceful decking area for relaxation and stories, and several growing and natural areas. Additional activities include weekly visits from the library and Music and Movement classes.

The team of dedicated childcare professionals take pride in outstanding relationships with parents. The setting was rated as a 'Good' by Ofsted in 2014.

Children are well-prepared for the transition to school with the unique Bright Horizons Ready for School Programme. The nutritionally balanced menu is produced by the talented on-site chef.

Nursery fees include: branded nappies, nappy cream, bottles, and should a parent wish, a formula milk of your choice.

Group: Bright Horizons Family Solutions

Person in charge: Deirdre Mellors (Manager)

Local Authority / Social Services: Southampton City Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 81

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Visiting:

The nursery is conveniently located just ten minutes from the City Centre and five minutes from the High Street, local bus routes and Southampton train station.

Parking:

Free parking is available outside the nursery to drop off and pick up children.

Overview

The Review Score of 9.7 (maximum of 10) for Bright Horizons Southampton Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Southampton Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.789 for Bright Horizons Southampton Day Nursery and Preschool is calculated as follows: ( (202 Excellents x 5) + (45 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 251 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.926 Points relating to the number of positive Reviews for Bright Horizons Southampton Day Nursery and Preschool is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.2 positive Reviews (81 registered maximum number of service users ÷ 5). 15 Reviews ÷ 16.2 Target = 0.926

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Bright Horizons Southampton Day Nursery and Preschool has a Review Score of 9.7 (9.715)

Average Ratings

  • Excellent
    19
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Southampton Day Nursery and Preschool?

  • Extremely LIKELY
    20
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons Southampton Day Nursery and Preschool

  • Mother of Child
    18
  • Father of Child
    2
  • Grandmother of Child
    1

I will recommend the nursery, can't give extremely Likely because we have joined the nursery from 1st of February.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Likely

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Average Rating:   4.2 out of 5

My child is very happy at this nursery and I have no issues in recommending this nursery to my family and friends.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

My son loves this nursery and adores his key carer. Am very happy with the environment and atmosphere created at the nursery. The learning around play is also great and it is apparent that time is taken to understand each individual child's needs.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.4 out of 5

I have been a parent at this nursery for 4yrs, having first visited whilst pregnant with my first child.
I find the team caring and approachable. My children enjoy their time there. There is a vast range of activities that are on offer across the nursery which the children benefit from.
Both the children particularly love the cooking activities.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My son started at the nursery about 2.5 years ago now and is currently in preschool and he loves it. I am so pleased with his progress, always telling me of the day he has had with lots of fun and learning.

All the staff are friendly and encouraging for him in all aspects of his growing up.

We will be sad to be leaving for school next September.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

The staff are very caring and know the children as individuals very well. They are always happy to discuss how they work with my child and how else they can help support regarding eating or sleeping. They are very friendly and my child is very happy in the baby room. She responds well to all the staff who all contribute to her safety and well-being. They always let us know promptly if she has hurt herself. Her assessment book is filled out regularly and shows exactly what she has been working on and how she is developing. The nursery provides a wide range of foods for her to enjoy. I feel that my child has developed in every area since starting in May and I'm very happy with the communication, care and support that the staff provide my child. Thank you!

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

The centre is run by friendly staff who promote the development of each child by catering to their individual needs.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

My son has settled in really well and enjoys playing with the excellent variety of toys and equipment. I trust the staff implicitly which is obviously very important for a parent! I like how they take safety and hygiene very seriously too.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

We have been more than happy. All the staff are fantastic and very approachable. There is always plenty of different toys and activities for the children to enjoy, as well as a lovely outdoor space too. Our son started from Baby Care Room and now he is in Preschool room. I feel very comfortable approaching staff with any problems, I know it will be sorted out together. Our son has done so well especially over the past few weeks, all thanks to a good team of supportive staff. The management in Nursery has been incredibly supportive all the time. Thank You!

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son has really enjoyed his time at Teddies & always smiles when he sees the staff. He has enjoyed trying a range of different and new foods and activities since joining the nursery. He seems really happy here.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Very happy with both of my children attending this nursery.
The staff are amazing and always have time for the children and the parents.
My girls are very happy here and enjoy attending this nursery.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.7 out of 5

Always caring. I have no complaints in regards to my child's care.
My little one has attended since she was 9 months of age and I have never had a reason to complain. All staff members are very kind and loving.
Highly recommend this place.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.6 out of 5

Our daughters have attended Teddies for over 3 years now and we couldn't be happier. The staff are all so friendly and listen to us and our children.
They have fun and we know we have left them in a safe environment. They go far beyond what I would expect from a nursery. Our girls are encouraged to learn and explore every day and come home and impress us with their new knowledge. They speak very fondly of the relationships they have built with their carers and we too find their carers to be more than informative, to the point where we can ask for advice and tips. All new members of staff are brilliant too and we really trust the management to pick the best for our children.
Thank you for being so amazing!

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Choosing a nursery was really hard for us coming from a small close knit community 8000 miles away but it was something that we knew we had to do. My son badly needed to mix with children his own age as we knew he was missing his friends. I also had a number of hospital appointments to attend so we needed the help. I googled nurseries in Southampton. Bright Horizons had excellent reviews so we nervously emailed them. We had nothing to be nervous about, the whole team were fantastic right from the beginning, they were so friendly and welcoming that I knew right away we had chosen the best nursery we could have hoped to find. My son has loved his time there and we are so grateful to them for looking after him so well. Thank you.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

My son started at Bright Horizons at 8 months old and due to a change in circumstances, we left after only 6 months of being there.
We have recently gone back to bright horizons and he is now in the pre-school there, the staff are amazing and he loves it.
His confidence has grown and he has flourished being under the care and love of these knowledgeable people.
I would choose no other nursery.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

The staff are always welcoming and make my children feel at ease.
They offer so many activities, and work with external groups - my son loves the ballet classes.
The food is cooked on site so I am extremely happy knowing that my children receive wholesome food choices.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

I cannot put into words how much this nursery means to my family. They have been responsible for looking after both of my children and I must say that they are more than an organisation to us. Their care for the children is genuine and obviously based around the desire for them to grow into independent, confident well-rounded young children. I myself work with children and know the challenges and difficulties that are involved in the education/child care role. This is something that Teddies Nurseries Southampton never show and the atmosphere is always calm and caring. The children are clearly at the centre of everything they do. Before having my first child, I was worried about whom I could trust to look after her. By the time my little boy was then ready for nursery, I had no such worries because I had already found the perfect nursery. I am truly grateful for the peace of mind that Teddies have given me and the fact that they have enabled me to continue to work and support my family.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

My Granddaughter has attended Teddies Southampton from the age of 8 months and has just left to commence school. She is now a bright, confident and happy girl who has flourished whilst at Nursery. This has given her a positive start to her future.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

Very professional service by experienced and caring people. My son is very happy and safe there.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.9 out of 5

The staff in baby care have been amazing with my son, they are always smiling and seem to love their jobs. They are all always on the floor at the babies level, interacting with them and playing. Since starting in April, he has changed key worker due to staff leaving but the transition was great and he has a great bond with his new key worker. The room manager in babies has been fantastic in her new role. Also another staff member is amazing too, she greets every child, calms them when upset and just a great person to be around anyone child.

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   4.8 out of 5

Marketa Cardon, Bright Horizons Team at Bright Horizons Southampton Day Nursery and Preschool responded to this review on 08 Dec 2015:

Thank you for your kind feedback. We are delighted to hear that you are happy with the nursery and we will share your warm words to the nursery team.

My daughter started attending Teddies nursery a few weeks ago at 11 months. Her key worker and all other staff are amazing with her (and other kids). She's happy each day to go in and the staff really make me feel comfortable and confident that she's getting the best care possible. They attend to all the kids' individual needs and always take them all into consideration, even when it is really busy. I would recommend Teddies to any friend looking for a care place for their child. Thank you :)

How likely would you be to recommend Bright Horizons Southampton Day Nursery and Preschool? Extremely Likely

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Average Rating:   5 out of 5

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Staff Profiles

Deirdre

Deirdre Mellors

Job Title: Nursery Manager

Joined: 2000

Description:

I have been working for Bright Horizons since 2000. I started as an unqualified Nursery Assistant and I gained my NVQ Level 3 in Childcare in 2007 whilst working within Bright Horizons. I have worked in all age ranges and progressed through the Nursery from bank staff through to Nursery Manager. I really enjoy working with a passionate team to ensure we are striving towards excellence and provide quality childcare to all the children in our care. I love to see the children grow and develop and become independent individuals who are ready for the next stage of their lives.