Bright Horizons Portswood Day Nursery and Preschool

27 Winn Road, Portswood, Southampton SO17 1EJ
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9.3 112 Reviews
  • Bright Horizons Portswood Day Nursery and Preschool, Southampton
Bright Horizons Portswood Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years.

The charming refurbished Victorian nursery boasts beautiful rooms filled with high-quality, natural resources with every room finished to an exceptional standard to provide the best learning and play environment for the under-fives. From sensory development in babies to learning new ICT skills in preschool, children have a great time as they get that all-important head start on school education.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.

An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

An on-site chef provides your child with nutritious and delicious food every day.

The setting is based in central Southampton, close to the M3, M27 and universities, and is on good bus routes. Parking is also available on-site.

The nursery was rated 'Good' by Ofsted in September 2019.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Kellie (Nursery Manager)

Number of Childcare Staff

  • 31

Total Places for Children

  • 69

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Portswood Day Nursery and Preschool Reviews (112)

9.3

Bright Horizons Portswood Day Nursery and Preschool has a Review Score of 9.3 (9.298) out of 10, based on 14 reviews in the last 2 years.
Over all time Bright Horizons Portswood Day Nursery and Preschool has 112 reviews.

Overall Experience
  • 95
  • 14
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Date Published
  • 112
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  • 14
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Reviewer Connection to Bright Horizons Portswood Day Nursery and Preschool
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Total of 112, showing 1-20
Review from M G (Mother of Child) published on 23 September 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My daughter attended this nursery for 4 months. During that time, she was not eating well and was upset most of the time. Since parents are not present and children are very young, it was difficult to understand what the issue was. Although my daughter is usually very sociable, when I picked her up
she was often left alone.
The staff were not particularly friendly, and during that period there also seemed to be unresolved management issues - even the Christmas party was cancelled. After moving my daughter to a different nursery, her behavior changed completely within just a few days, and she started eating much better. This makes it clear that the problems were related to how the nursery was managed.
Considering the fees, these kinds of management issues should not affect children. Also, this is one of the few nurseries in Southampton that does not accept the "Enjoy Benefit" scheme, which is unfortunate for families who are not eligible for public funds.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Portswood Day Nursery and Preschool
Thank you for sharing your experience. We're very sorry to hear that the service did not meet your expectations and understand how disappointing this must have been for you and your family. We are…read more
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Review from Cristinel V (Father of Child) published on 8 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Warning to parents: Bright Horizons Portswood Day Nursery & Preschool (Southampton) provided subpar care. Issues included inadequate settling, inconsistent caregivers (>5 staff), injury from inattention, hygiene concerns, sick children attending (my child contracted a virus), and delayed access to tracking
app. Excessive 2-month notice period demanded when withdrawing my child. Unprofessional, uninvolved, and lacking empathy. The manager and The regional manager accountable. Avoid at all costs.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Portswood Day Nursery and Preschool
Dear Cristinel, We appreciate your feedback and we are aware of your case. If you have any further details or if there's anything specific you would like us to address, please feel free to contact our…read more
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Review from Hannah G (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started with Bright Horizon's Portswood in February. As first time parents we were naturally very nervous and emotional about this new chapter, but the staff have made it so easy for us. In particular his key worker, has made us feel so reassured and updated on him. She has been supportive for
both myself and him when we have shed tears. She will share photos in the app and give us a full run down on pick up which has made this much easier. The app allows us to feel part of his day even though we are not there and we love seeing what he has eaten and been up to.
Ollie has settled so well in to nursery in the last few weeks and this is down to the kindness and support he has been given by the baby room team. We truly feel so welcome by and proud of the nursery that we have chosen for our son.
Reply from Amanda Barlow, The Parent Team at Bright Horizons Portswood Day Nursery and Preschool
Thank you for your heartfelt review! We're so glad to hear that your son has settled in well and that the support from his key worker and the baby room team has made this transition easier for both of…read more
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Review from D A (Mother of Child) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very beginning, I have felt incredibly supported by all the staff, and I truly appreciate the care and effort that has gone into making my son's transition smooth and comfortable.


The team at Bright horizon are exceptional-each member is understanding, patient, and genuinely caring. It is

clear that the well-being of the children is always a priority, and this has given me great confidence and peace of mind. Knowing that my child is in a safe, happy, and nurturing environment means the world to me as a parent.


It is evident that the nursery is not just a place for learning but also a space where children feel valued and secure. Seeing my son settle in so well and enjoy his time there is a testament to the dedication and warmth of the staff.


Thank you once again for everything you do. I truly appreciate the hard work, kindness, and support that make bright horizon such a special place.

Reply from Amanda Barlow, The Parent Team at Bright Horizons Portswood Day Nursery and Preschool
Thank you for your kind review! We're so happy to hear your son has settled in well and that you feel supported. Your appreciation means a lot to us and we're proud to provide a nurturing environment…read more
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Review from M P (Mother of Child) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We consider Bright Horizons Portswood Day Nursery and Preschool a second home for our little girl. We found Bright Horizons when COVID outbreak was still active and found this was the safest setting for her - they listened to all our concerns and made us feel at ease to register her there despite the
current situation at the time. She attended since the age of 1 up until she entered school - and I have to say it was the best decision we have made for her care so far. Admin staff and their teachers are amazing at managing the nursery, making sure children's needs are met and they are cared for with love, kindness and respect. Our little one blossomed in her time at the nursery, made precious friends and more importantly, was extremely happy to go (and sometimes didn't even want to leave!) Highly recommend the setting and a big thank you to everyone at Bright Horizons Portswood.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you for your wonderful review! We're so glad to hear that Bright Horizons Portswood felt like a second home for your daughter and that you felt safe and supported during the challenging times of…read more
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Review from L M (Mother of Child) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the past 2 years, Bright Horizons Porswood Day Nursery hasn't ceased to impress me. From the lovely and friendly staff, which most of the time feels like family, to the high standards the nursery is practising their day duties.
Safety, warmth, and happy children are their main goals every day.
And seeing that, as a parent, and seeing how much my baby enjoys it every day, is beautiful. No day is the same with Bright Horizons so I highly recommend it, with all my heart.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us. Thank you for your recommendation.
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Review from Elizabeth B (Mother of Child) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We transferred our child to the nursery when we relocated to the area. He was very happy in his previous setting, but thankfully he was given a warm welcome at Portswood Bright Horizons and has thrived in both the nursery and preschool rooms. We feel the staff are committed, nurturing and supportive,
and both the inside and garden spaces are stimulating, without being overwhelming.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from K A (Mother of Child) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started Bright Horizons back in February of this year. Registering my daughter was straightforward, the nursery also offers a free period of settling-in sessions to help the children settle in well which is comforting for both parent and child.
She absolutely loves nursery and has created
very strong bonds in such a short space of time, in just a few months my daughter's vocabulary has grown immensely, she has become more independent, and also learned lots of new skills.
The nursery also has a very large garden, the children spend a lot of time outdoors and have a lot of activities to keep them entertained. The staff keeps parents up to date using a convenient app, which is almost like a little diary of your child’s day at nursery which is lovely.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you for sharing your experience! We're thrilled your daughter has settled in well and thriving at our nursery.
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Review from G R (Mother of Child) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has been attending nursery here since Dec 2023 in the under twos. She is very happy and well cared for. The staff are always positive, supportive, and very caring. The managers have been very flexible with us and all the staff have been welcoming and absolutely wonderful with our child. I
feel confident she is in a safe and enriching environment.
Additionally, we are a non-traditional family and have always been made to feel welcome.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you for your five-star feedback and for sharing your experience with us.
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Review from J F (Mother of Child) published on 28 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our child has attended Bright Horizons Portswood since it reopened after lockdown in 2020 and will graduate from there this year. We have had an outstanding experience with this nursery. The staff genuinely know and care for the children, they are encouraged and built up and I truly believe that my
child has had the best experience to prepare her for ‘big school’. Although this nursery may be more expensive than many others, it is worth it 100%.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you for sharing your experience with us. We're thrilled to hear that your child has had an outstanding experience at Bright Horizons Portswood. We're delighted that your child has been…read more
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Review from L G (Mother of Child) published on 12 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All 3 of our children have attended Bright Horizons Portswood from 2015 with our youngest child currently in the preschool room. We have always been very happy with the quality of care and attention the children have received. There are some stand out members of staff who excel in their role, often
going above and beyond.
The nursery is very well managed with friendly and cheerful staff and we are confident that our child is safe.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Hello, thank you for your five-star feedback and for sharing your experience with us.
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Review from F M (Mother of Child) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizons Portswood don’t just look after my son they seem to genuinely care about him and be interested in him as a person. He has thoroughly enjoyed his time at this nursery and formed strong relationships with staff and other children. My son is challenged and stretched in his learning and
development and enjoys coming every day.
His nursery experience has surpassed our expectations and we will all be a little bit sad when he leaves.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Hello, thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the team.
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Review from Blessing A (Mother of Child) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bright Horizon, truly so bright! I wouldn’t fail to recommend this nursery to anyone. They are top standard! I love how they put in efforts to see that the children, my girl inclusive, get the best. As a parent, our priority is to know that our kids are safe and getting the best when they are away from
home. My boy graduated from this nursery and my girl is now in this nursery, I can never fault Bright Horizon. They never hesitate if there are any problems to contact us, and also always share the developmental stages of my daughter with us. They made it seem like we are all a part of a family. Truly appreciate all staff and management, thank you!
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Thank you so much for your positive feedback and for your five star review.
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Review from Sarah M (Mother of Child) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with Bright Horizons Portswood Day Nursery and Preschool has been incredible. As a new mum, I wasn’t sure what to expect, but every single member of staff has made us feel so welcome, and have given great care to my son. I can leave in the knowledge that he is safe and being well looked
after. The team are completely professional, keep me updated either by phone or on the app, and I love to see the progress he is making. My son has made great bonds with the staff and there has been very little turnover. This was something important to us. The healthy menu was also of importance and they are very flexible with dietary requests. The space is always very clean and the garden is lovely. I would wholeheartedly recommend without hesitation. Thank you for making what was a nervous experience, into a beautiful one.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Portswood Day Nursery and Preschool
Hello, Thank you so much for sharing your heartfelt feedback about your experience with Bright Horizons Portswood Day Nursery and Preschool. We are truly honoured and thrilled to hear that your…read more
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Review from B R (Mother of Child) published on 25 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our boy enjoys going to Portswood Day Nursery; he goes in happily in the morning and comes out happy in the afternoon, and that’s what matters to me and his daddy the most. He started in Toddler’s room and has been in Pre-school room now for about 9 months. The gardens are amazing. Make me wish to be
a child again. Lots of space and different equipment and play things, perfect for letting a child explore and experiment and learn. Staff are nice and friendly and kind. I happen to have asked my son yesterday which carer is the kindest and he said “all of them are kind”. I enjoy reading about different activities planned each day (besides plenty of free play time) in the app. The management team are easy to communicate with and always respond quickly and helpfully. On the whole, we are very happy with our choice of daycare.
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Review from P T (Father of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 2-year-old has been attending the nursery for a little over a year now and we feel that we can say with some confidence that the level of care and attention provided at the nursery is exceptional. The carers are all extremely attentive, loving and supportive with staff making an effort to learn
the names of all the children across the nursery. When starting, the level of information conveyed over the app really helped settle our nerves, building trust and comfort that our child was safe and well. The management are very adaptable and transparent and make every effort to adapt to parent's schedules. Working at a University there is a discounted Uni daycare however we do not wish to switch as we are that impressed with the level of service and care regardless of the discounted rate. Being an only child we think the nursery is an invaluable tool to teach the importance of playing and sharing with others and his development has accelerated thanks to being around other children.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Portswood Day Nursery and Preschool
Hi, we are so pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.
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Review from Vijay C (Father of Child) published on 7 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff and great facilities, including a great garden. My little boy loves it and often doesn't want to come home with me at the end of the day on the days and half days he attends. That's probably the best review, right there.
He's three now but has been attending since he was one and I've
nothing but praise for everyone who's looked after him, the management is also superb and transparent.
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Portswood Day Nursery and Preschool
Hi, thank you also for your positive comments regarding our nursery and staff. Thank you again for taking the time to leave us your review.
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Review from F B (Mother of Child) published on 27 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had a wonderful experience at Bright Horizons Portswood Day Nursery. The staff are truly amazing and caring!
Activities and play are carefully selected to boost children's development. My child accomplished a lot in less than one year. My child attends the nursery on a full-time basis and it is
very reassuring that I am confident that he was in a safe and happy environment.
The team kept me well-informed all the time and regularly updates his activities on a secure app. Everything was carefully monitored from food intake, nappy changes, sun cream, hand washing and more. The food is always amazing and nourishing!
Will highly recommend this nursery to anyone looking for a safe and nurturing environment for their child!
Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Portswood Day Nursery and Preschool
Hi, we are so pleased to hear that you are happy with our nursery. Thank you again for taking the time to leave us your review.
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Review from Zak B (Father of Child) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son was in the setting from 9 months to 5 years. As he spent most of his week at the setting, it's been an important part of his life and development. The team had great success helping him develop and grow. It was difficult to take part, due to work. However, the team ensured I was informed and
involved at all times. They have gone above and beyond my expectations and I felt safe knowing that he would be cared for and nourished both physically and mentally. The nursery had a great impact on his life and this shows even through school. The only negative is he's now at school as he dearly misses the team and setting, they were like an extended family but always professional. If ever a problem did arise the management team dealt with it in great detail, carefully and never gave me cause for concern. Overall a fantastic team led by quality management with an honest concern for his welfare and educational journey, I will always be grateful for his amazing time at Bright Horizons Portswood.
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Review from Zoe D (Mother of Child) published on 16 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has gone to Bright Horizons, Portswood since she was 11 months old and transitioned through babies, toddlers, nursery and preschool. Each phase has been handled brilliantly by the staff and they have provided a caring, nurturing and stimulating environment. The staff have supported her
social and academic development, ensuring that a relevant pace is set for her and that she is safe and happy when she goes to preschool. They have provided a truly amazing level of care and I would have no hesitation in recommending the nursery to anyone.
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Current Review Score: 9.3 (9.298)

Overview of Review Score

The Review Score of 9.3 (9.298) out of 10 for Bright Horizons Portswood Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.428 for Bright Horizons Portswood Day Nursery and Preschool is calculated as follows: ( (132 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) + (9 Poors x 2) + (14 Very Poors x 1) ) ÷ 166 Ratings = 4.428
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.87 Points relating to the number of positive Reviews for Bright Horizons Portswood Day Nursery and Preschool is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 number of registered child places is 13.8. 12 Positive Reviews ÷ 13.8 = 0.87
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Meet the Team (1)

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Kellie

Job Title: Nursery Manager

Hi, I am Kellie the Manager of Bright Horizons Portswood.

Frequently Asked Questions about Bright Horizons Portswood Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons Portswood Day Nursery and Preschool accepts?

Bright Horizons Portswood Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons Portswood Day Nursery and Preschool Open?

Bright Horizons Portswood Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons Portswood Day Nursery and Preschool have capacity for?

Bright Horizons Portswood Day Nursery and Preschool has capacity for a total of 69 Children.

How far is Bright Horizons Portswood Day Nursery and Preschool to the centre of Southampton?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Portswood Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Portswood Day Nursery and Preschool has an Enhanced Service - more info.