10 Victoria Court, New Street, Chelmsford CM1 1GP
Kiddi Caru is not just a day nursery; it’s a great start in life!
This nursery is bright, homely and spacious with a fantastic outside area for children to enjoy; an environment that is safe and secure.
The welfare of the children in care is paramount and through an excellent keycarer system professionals are able to ensure that the individual needs of every child are met.
As well as providing all the activities you would expect from a top-quality nursery, the team also offer extra curriculum activities such as yoga, French, music & movement and sing & sign. They believe these activities are simply part of a quality brand and should be enjoyed by all children – therefore these programmes are provided at no extra cost.
Person in charge: Anna Yeates (Nursery Manager)
Local Authority / Social Services: Essex County Council
Number of Staff: 40
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 94
Age Range: from 0 years 0 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0700-1830
When Closed: Bank Holidays & Christmas
The Review Score of 9.7 (maximum of 10) for Kiddi Caru Day Nursery Chelmsford, City Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 39 Reviews over all time. This Average Rating is also the rating value for Kiddi Caru Day Nursery Chelmsford, City Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 24 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.692 for Kiddi Caru Day Nursery Chelmsford, City Centre is calculated as follows: ( (337 Excellents x 5) + (118 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 467 Ratings = 4.692
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery Chelmsford, City Centre is based on 24 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 18.8 positive Reviews (94 registered maximum number of service users ÷ 5). 24 Reviews ÷ 18.8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Kiddi Caru Day Nursery Chelmsford, City Centre has a Review Score of 9.7 (9.692)
Review submitted from a Website Submission by N N G (Mother of Child) on Monday 9 April 2018. Relates to March 2018.
My daughter is very happy at the nursery and misses her friends and staff when she is not there. I wish that I had known about the nursery so that my eldest daughter could have attended.
How likely would you be to recommend Kiddi Caru Day Nursery Chelmsford, City Centre? Extremely Likely
Review submitted from a Website Submission by Alexandra T (Mother of Child) on Tuesday 13 March 2018. Relates to March 2018.
My son has started to settle in and have fun, which is such a relief when returning back to work! You can relax knowing they will be safe and in good hands!
It's wonderful to see him having a connection with his key carer, which allows me to get on with my day knowing he is happy!
How likely would you be to recommend Kiddi Caru Day Nursery Chelmsford, City Centre? Extremely Likely
Review submitted from a Website Submission by Victoria H (Mother of Child) on Wednesday 7 March 2018. Relates to March 2018.
Attendance at Kiddi Caru had been nothing but educational for my son. Starting from 9 months, he has learnt so much from the basics like crawling and walking through to being a nearly-two-year-old who is learning the intricacies of sharing, taking turns and becoming a little chatterbox. Thank you to the nursery for helping us to mould our son into such a rounded little boy!
How likely would you be to recommend Kiddi Caru Day Nursery Chelmsford, City Centre? Extremely Likely
Review submitted from a Website Submission by Agi (Mother of Child) on Friday 2 March 2018. Relates to March 2018.
We've used the nursery for over two and a half years. We've been very happy with the care our child has received and his development. Our youngest child will be also attending the nursery from September.
Review submitted from a Website Submission by Betsy (Mother of Child) on Friday 2 March 2018. Relates to March 2018.
Our daughter (12 months old) has been attending Kiddi Caru for 6 weeks now and we are so happy with them! The staff are brilliant with the kids and our daughter has really taken to all of her Kiddi Caru carers. They made the transition to nursery so much easier for us as they encouraged me to call during the day to check on her as often as I liked, and every time I call they are so lovely and helpful. The management have also been brilliant to work with, we have found them very thoughtful and considerate in responding to our questions and requests.
Bottom line: our daughter is thriving at Kiddi Caru and we would highly recommend them to anyone!
Review submitted from a Website Submission by Gemma (Mother of Child) on Friday 2 March 2018. Relates to February 2018.
I have been sending my daughter to this nursery for over a year now, and we are both thrilled we chosen it. My daughter thoroughly enjoys all of the different activities under taken on a daily basis, and is now often looking forward to attending.
The main positives are a varied selection of activities, especially the crafts and messy activities, a great daily menu and the friends she is making. This combined with an excellent location for pick up and drop off, and very caring carers, for us means there are no negatives.
Review submitted from a Website Submission by Robert R (Father of Child) on Tuesday 27 February 2018. Relates to February 2018.
The nursery has been very good for the last two years. Developing my daughter at every stage of her growth has been done to a well-run nursery with high skilled staff. The location and building is well looked after with a good recent refurbishment. I would always recommend this nursery and the manager is a very strong leader that makes a this place work.
Review submitted from a Website Submission by Amy (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
Fantastic nursery, my eldest daughter attended Kiddi Caru in Chelmsford in 2010 and was there for 3 years, my now 2-year-old has been for a year and absolutely loves it. The staff are wonderful and make you feel very welcome, they are attentive, kind, caring and always take the time to talk through what activities my daughter has participated in throughout the day. It was no surprise to me when the nursery received their outstanding report from Ofsted. I would highly recommend to anyone.
Review submitted from a Website Submission by Tom E (Father of Child) on Tuesday 27 February 2018. Relates to February 2018.
I almost never rate anything as 10 out of 10, but in this case, I would. My wife and I have had our expectations totally exceeded by Kiddi Caru Chelmsford. Our 3 children love it there, the staff are just fantastic and the management is very friendly and accommodating.
We really feel that our children have benefited from going to Kiddi Caru. I cannot recommend it highly enough!
Review submitted from a Website Submission by Amanda (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
Going back to work was very hard, but Kiddi Caru has made every moment bearable! The staff have got to know our son so well and taken the time to get to know us too. We genuinely feel the Caterpillar staff are our friends and our son is so happy and has thrived so much. We are amazed everyday with the new things he has learned either through speech or physically. If we can't be at home to look after our son we can't imagine a nicer more nurturing environment than Kiddi Caru. Would recommend to anyone and everyone.
Review submitted from a Website Submission by San (Father of Child) on Tuesday 27 February 2018. Relates to February 2018.
Being a first time parent sending my 1-year-old son to nursery for the first time, I had my apprehensions about the nursery. But 6 weeks into his time at nursery, I must say he likes the place so much. Though it took time for him to settle, now that he is, he is eating well, sleeping well and comes home happy. The staff are very good with the babies and care very well, I am impressed.
Review submitted from a Website Submission by Georgina (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
Amazing staff who really encourage and nurture my child. She is always so happy to be there and always has fun with the vast range of activities they do. Food is great and varied and has made introducing new foods at home a lot easier.
Review submitted from a Website Submission by Aimee (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
We recently started sending our daughter - who has just turned 1 years old - to Kiddi Caru due to my return to work mid-February. She attends 4 days a week for full days (7.30 - 5.30). We were very nervous to leave her in somebody else's care initially, however, the staff have been brilliant and offered a number of free settling in sessions where they answered many questions and set our minds at ease.
Her key carer was very interested to understand all about her current routine, her likes and dislikes, etc and has been very diligent with following our established routine. Staff are always willing to answer calls and questions and are very responsive to requests around food, milk, etc. She has settled in brilliantly and has bonded with her key carer very well. She is undertaking lots of fun activities and particularly enjoys the sensory room. I feel like my daughter is in great hands and although I am sad to leave her, I am confident that she is having a brilliant experience.
Review submitted from a Website Submission by Dee (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
A wonderful nursery filled with friendly and caring staff. My son thoroughly enjoys going to the nursery, never has a dull moment there. He loves his key carers who are caring and attentive to his needs. More importantly he feels safe, happy, has lots of fun and as a result, he has bloomed. I could not ask for more.
Review submitted from a Website Submission by Sophie G (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
I leave my child here without a doubt he's well taken care of by the friendly staff. My son loves his time here, I'm so happy that I chose this nursery.
Review submitted from a Website Submission by Katie R (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
I have been using Kiddi Caru for over 5 years now, both of my children attended from 11 months old. I can’t recommend them enough, I have had such a good experience, the children both love it. My eldest is at school now but comes back to pick his sister up and everyone still remembers him and says hello. All of the staff are friendly and know the name of my youngest, even if she is not in their room, there is a real sense of caring about the children that runs through the whole nursery. My youngest is difficult to get to leave in the evening as she says that home is boring! The nursery and its staff are great, they do so much with the children to help them to learn and get ready for school and are very child centred. If I had any more children I would definitely put them here without hesitation.
On the odd occasion that I have had a problem, I’ve been able to resolve easily with either the room staff or management. Very glad I chose Kiddi Caru as my childcare provider.
Review submitted from a Website Submission by Rachel B (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
We are so pleased that we chose Kiddi Caru for our son. He started at the nursery in November and like most Mum’s I worried about how he would settle. The lovely ladies in Snails provided lots of reassurance and said I could call whenever I wanted to see how he was.
Fast forward a few months and our son loves going to nursery, he’s met every day by his wonderful key worker and I know he’s well looked after by all of the staff. He’s become a much better eater since he started to go and I love to hear about what he’s been up to.
I can’t believe it’s almost time for him to move to the next room but I’m sure that he will have just as good an experience there too.
Review submitted from a Website Submission by Anna (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
The staff are great and so welcoming, in particular, the staff in Caterpillars are absolutely fantastic. We will be sad to say goodbye when our son has to move up to the next room.
How likely would you be to recommend Kiddi Caru Day Nursery Chelmsford, City Centre? Likely
Review submitted from a Website Submission by Jade G (Mother of Child) on Tuesday 27 February 2018. Relates to February 2018.
My son settled in very well and very quickly when he joined Kiddi Caru at 7 and half months old.
He is always very happy when we drop him off and pick him up, he seems to have a great connection with his carers.
We are very satisfied with the activities he joins in on at nursery and love getting pictures of him!
Review submitted from a Website Submission by Liz D (Mother of Child) on Thursday 15 February 2018. Relates to February 2018.
Both my boys have been here since they were 12 months old (now 4yrs and 18 months). They love going in and often don’t want to come home because they are having so much fun with their friends.
Staff are very friendly, we’re always greeted with a warm welcome, and my boys have great relationships with many of them. Staff are very approachable, they always make time for you if you have any questions or concerns and settling in was made so easy for me and the boys.
Kiddi Caru has been a huge support in their learning journey with speaking, potty training and writing their name also promoting their independence at every opportunity.
They are our sole source of childcare, often taking our boys for extra days when we have needed. It’s a very welcoming, home from home environment, there’s always so much going on including messy play, yoga, baking and little outings. I am very happy to recommend Kiddi Caru, it’s a lovely nursery.
Review submitted from a Website Submission by Henry A (Father of Child) on Thursday 21 December 2017. Relates to December 2017.
I am really pleased with Kiddi Caru Nursery Chelmsford and I'm impressed with the progress my little boy has made in his speech, confidence, behaviour and the way in which he interacts with other children. He was born on the same day as his cousin (who attends another nursery, no names will be mentioned) and there's quite a notable gap between them where the aforementioned qualities are concerned.
Whenever I pick him up early I get to watch them having the late afternoon meal which consists of healthy nutritious foods and the occasional treat.
Reasonably priced for an all-day nursery and I certainly take my hat off to all the staff for their patience and professional attitude to dealing with groups of boisterous toddlers!
10/10 in my books and if we have another child we'll be sending him/her to Kiddi Caru Chelmsford.
Review submitted from a Website Submission by B C (Mother of Child) on Wednesday 20 December 2017. Relates to December 2017.
Very happy with this nursery, great care for smaller children with lots of stimulating activities and fun. Excellent preparation for school for the older children. Great facilities, really good range of food. The staff really get to know your child and what works/doesn't work for them, in order to get the best from them and ensure they are happy at nursery.
Review submitted from a Website Submission by Mark B (Father of Child) on Tuesday 19 December 2017. Relates to December 2017.
Kiddi Caru Nursery in Chelmsford is nothing short of outstanding. My twin boys (2 yrs 10 mths) attend on a daily basis and they are SO happy. The staff are absolutely wonderful, caring, and hugely attentive. It gives me great peace of mind knowing that my boys are in a safe and comfortable environment, but more importantly that they are genuinely happy.
A combination of homemade nutritious food and numerous varied activities designed to stimulate and grow their minds provides me with the reassurance that their welfare and progression is of paramount importance to Kiddi Caru.
I cannot recommend Kiddi Caru highly enough.
Review submitted from a Postal Card by Gina S (Mother of Child) on Monday 31 July 2017. Relates to July 2017.
My son thoroughly enjoyed his experience at Kiddi Caru Chelmsford. The staff in the ladybirds preschool room have been excellent. They are always welcoming which I feel puts the children at ease from the outset of the day. I receive great and detailed feedback every day. The nursery itself provides a great outdoor space, especially as it is located in the town. The nursery will be highly recommended by us and we are grateful for such fab staff!
Review submitted from a Postal Card by Hannah C (Mother of Child) on Tuesday 7 February 2017. Relates to January 2017.
I can highly recommend Kiddi Caru, Chelmsford. The staff there are very genuine and caring.
My child has a couple of allergies and they are very good in making sure they do not come into contact with those foods.
The meals they serve are nutritious and not necessarily something we would make, so it's good they get the opportunity to try these foods.
The activities they undertake are really varied and assist with their development. The staff are helping us with trying to reduce our child's dependency on their dummy, which is really useful.
But the best thing of all is that our child is happy there and enjoying her time at nursery.
Review submitted from a Postal Card by Lucy S (Mother of Child) on Monday 26 September 2016. Relates to February 2016.
My youngest daughter started in Snails in January 2016 at 10 months old and I have been blown away at the consistent kindness, support and calmness all the staff have given her (and me!) during these initial weeks while she has settled in and adapted. So far I'm impressed with the attention, dedication and wide range of activities on a daily basis. It's never easy returning to work but it helps having the Kiddicaru Chelmsford team along with you! Thank you!
Review submitted from a Postal Card by Dave W (Father of Child) on Tuesday 6 September 2016. Relates to July 2016.
Our girl is looked after well and is happy to attend. She learns a lot whilst at nursery and comes home with new knowledge most days. We have had a few incidents where she has been scratched and bitten by other children and I feel these incidents may have been stopped before my child was hurt by the other child.
How likely would you be to recommend Kiddi Caru Day Nursery Chelmsford, City Centre? Neither Unlikely or Likely
Sara Meikle, Marketing Assistant at Kiddi Caru Day Nursery Chelmsford, City Centre responded to this review on 06 Sep 2016:
Child safety is our top priority in our Kiddi Caru nurseries. All of our staff are provided with an extensive amount of training regarding safety and behaviour management however, incidents do sometimes occur which parents are informed of the same day.
We consistently work with our parents to put behaviour strategies in place which work for the child both at nursery and at home to avoid any further incidents arising.
If this continues to be an issue for your child at our Chelmsford nursery, then please do contact the nursery management team.
Kind regards, Kiddi Caru.
Review submitted from a Postal Card by Claire S (Mother of Child) on Wednesday 24 August 2016. Relates to August 2016.
My son has been in Kiddi Caru Chelmsford since the age of 1 and is now 4 and ready to move onto school. The staff at Kidd Caru have always taken fantastic care of him, and all of the other children he's had the privilege to grow up with at Kiddi Caru.
I think the low staff turnover is indicative of the strong and conscientious leadership by the management team. The activities have evolved my son's development and nursery's facilities have improved over time which demonstrates a desire to keep improving for the good of the children and a commitment to excellent care. I'm eternally grateful to the team at Kiddi Caru for their care and commitment.
Review submitted from a Postal Card by Joanne B (Mother of Child) on Thursday 18 August 2016. Relates to June 2016.
When my son was ill, they were there to support both me and my son. They don't just look after your children, they are there for you as a parent.
Review submitted from a Postal Card by Jo C (Mother of Child) on Friday 12 August 2016. Relates to July 2016.
Like most first time working mums I was very anxious about my son starting nursery. But all the staff made the transition very easy and comfortable for both my son and myself. My boy also has food intolerances to gluten and dairy. The staff have gone out of their way to accommodate for this allowing him to still get involved with food play as well as kitchen, making special cakes so that he's not left out. My little boy loves his days at nursery and I don't know what I'd do without the great care and support all of the staff give - Thank you to all the amazing staff at Kiddi Caru!
Review submitted from a Postal Card by Victoria E (Mother of Child) on Wednesday 10 August 2016. Relates to July 2016.
My daughter has been attending Kiddi Caru for 1 year now and she and us could not be happier. She has settled in well and the staff have been key in this, she loves her key-workers. With my daughters disability we were worried, however there was no need to be. They have supported us and her amazingly.
We will definitely be sending any more children we have here. We all love it.
Review submitted from a Postal Card by Kerry M (Mother of Child) on Wednesday 10 August 2016. Relates to July 2016.
There aren't enough word to describe the care, attention and enthusiasm all the team have shown throughout my daughters time at Kiddi Caru. She loves every moment, every day and is thriving thanks to the staff, as a mother I couldn't ask for any more.
From my daughters first day at Kiddi Caru, where the staff were reassuring and supportive to us as parents, to now where we collect our daughter and feel like a part of the Kiddi Caru family. Credit to you all - keep up the outstanding work.
Review submitted from a Postal Card by V S (Mother of Child) on Wednesday 10 August 2016. Relates to July 2016.
All the girls who who at Chelmsford are fab! Our daughter loves coming in everyday to play with her friends and have cuddles with her key carer.
The help they give with her development is amazing, and we can't thank them enough.
Review submitted from a Postal Card by Claire L (Mother of Child) on Wednesday 10 August 2016. Relates to July 2016.
Kiddi Caru Nursery is amazing, my child/children have always walked out smiling at the end of the day which tells me they have had a fun and exciting day. Everything that I have raised about any concerns we have had. I have felt that they have been dealt with quickly and have felt reassured about any accidents/ incidents that may have occurred during their time at nursery.
Review submitted from a Postal Card by Nina R (Mother of Child) on Wednesday 10 August 2016. Relates to July 2016.
From the moment my daughter began attending Kiddi Caru, I've received nothing but friendly, caring attention for my daughter, and even myself. Every issues I've brought to their attention has been dealt with swiftly, with confidence and kept private.
The staff are always on hand, funny and always take the time to say hello. I would highly recommend Kiddi Caru to anyone. I will be very sad on my daughters last day. I always felt it was one big family.
Review submitted from a Postal Card by Abdul A (Father of Child) on Wednesday 10 August 2016. Relates to July 2016.
Review submitted from a Website Submission by Charlotte L (Mother of Child) on Monday 8 August 2016. Relates to July 2016.
We have always been happy with this nursery. The staff know the children well, recognising each child by name no matter which room they are in. They take great care to ensure that childrens' needs are met. When my son started, they quickly noticed the assigned room was not challenging enough and allocated him a room which better suited him.
The manager is firm but kind and approachable. She has driven many of the improvements we have seen, including a new garden.
The nursery has supported us as a family, helping us when struggling, particularly following the birth of our daughter. There's lots of opportunity for parents to get involved eg. Family Fun days.
On the one occasion when we had an issue with another child's behaviour, I was impressed by how the problem was dealt with. I trusted that a resolution was in place and felt reassured.
They have prepared my son well for school. He has really grown in confidence. We feel sad that our Kiddi Caru journey is coming to an end.
Review submitted from a Postal Card by D P (Mother of Child) on Monday 8 August 2016. Relates to August 2016.
I have used Kiddi Caru since my son was 11 months old. My son has had a wonderful time playing and making friends with staff, as well as other children. The garden refurbish was fantastic, they were very clever with their planning and my son has the opportunity to use it everyday, weather permitting. The staff at Kiddi Caru really engage with the children as well as the parents. I would highly recommend them to anyone I know. I will be sad when my son leaves in September to start his new adventures, at Big Kids School!
Review submitted from a Postal Card by K P (Mother of Child) on Friday 5 August 2016. Relates to June 2016.
My son has been attending since January 2015. The enrollment process was straight forward and the manager was very helpful. The staff are always welcoming and cheerful, they provide updates on my son's activities each day and are always helpful especially when it comes to finding my sons hat/top which he loves to hide away. They listen to my concerns and assist with each stage of my sons development such as potty training.