Bright Horizons Elm Grove Day Nursery and Preschool

12 Elm Grove, Kingston upon Thames KT2 6HN
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9.9 86 Reviews
  • Bright Horizons Elm Grove Day Nursery and Preschool, Kingston upon Thames
Bright Horizons Elm Grove: A loving and nurturing nursery.

Bright Horizons Elm Grove Day Nursery and Preschool provides high-quality care and education for children aged 3 months to 5 years. Situated in Kingston upon Thames, the setting offers excellent transport links for trains and buses.

The nursery is a two-storey building with age-appropriate rooms for the children to learn and grow and benefits from two gardens to extend their play and learning experiences. The older children will benefit from being able to test their skills in the Science Studio, which the children can access on a daily basis. And for those that are more creative, the children enjoy the Cooking and Art Clubs, where they can freely explore and experiment with their senses.

The nursery also boasts an age appropriate garden, with the areas clearly assigned to their age groups. With the babies in a safe, soft play area and the old children benefiting from a bike track to test their motor skills.

The team are excited to be part of your child’s journey and look forward to welcoming you and your family to their nursery. Book a personal tour with the nursery today.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Number of Childcare Staff

  • 40

Total Places for Children

  • 99

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Bright Horizons Elm Grove Day Nursery and Preschool Reviews (86)

9.9

Bright Horizons Elm Grove Day Nursery and Preschool has a Review Score of 9.9 (9.917) out of 10, based on 22 reviews in the last 2 years.
Over all time Bright Horizons Elm Grove Day Nursery and Preschool has 86 reviews.

Overall Experience
  • 68
  • 17
  • 1
  • 0
  • 0
Date Published
  • 86
  • 6
  • 10
  • 22
  • 64
Reviewer Connection to Bright Horizons Elm Grove Day Nursery and Preschool
  • 67
  • 19
Total of 86, showing 81-86
Review from Sophie I (Mother of Child) published on 25 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so very happy with Dolphin Nursery - it has made a hugely positive difference to our daughter. She loves going to the nursery. It has made her so much more confident in all situations. It has improved her speech/singing/interaction with other kids - I can't believe how much she has gained from
being at Dolphin, we really are so happy. All the staff are lovely too - we couldn't be more pleased.
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Review from Sarah J (Mother of Child) published on 25 November 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Harvest Festival team at Dolphin put on was so good it deserves a special mention. A large proportion of staff gave up their Saturday to be part of it. The children enjoyed face painting, dough-making and of course the chef's BBQ. I really valued chatting to other parents who I don't usually get
the chance to speak to when rushing in and out of nursery each day. We also raised lots of money for a local charity - good job Team Dolphin.
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Review from Matthew W (Father of Child) published on 25 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our daughter (20 months) loves coming to nursery. She has made a best friend already, tries to sing the songs nad loves her keyworkers. We are very happy to leave her in the care of her keyworkers, secure in the knowledge that they will devote themselves to her fully all day.
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Review from Kate H (Mother of Child) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter has been at Dolphin for 6 months. Her key worker over the last 6 months has encouraged her development which has come on leaps and bounds. My daughter is only in 2 days a week and so the time she has with her is limited however her attention to her and the care she has received has been
second to none.
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Review from Anne S (Mother of Child) published on 19 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very happy with the experience our son is getting at the nursery. He loves going and playing with his friends and doing lots of new and exciting activities. He has also developed so much and despite being only 2 can speak some French thanks to his amazing key worker. The staff are loving and caring
and I go off to work knowing our son is happy and being well looked after.
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Review from Samantha S (Mother of Child) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been at Dolphin Nursery for almost one year and he is very happy there. The staff are wonderful and really care for him. It was not an easy transition for me to return to work but knowing he is having fun and being well looked after make it easier for mummy!
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Current Review Score: 9.9 (9.917)

Overview of Review Score

The Review Score of 9.9 (9.917) out of 10 for Bright Horizons Elm Grove Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Bright Horizons Elm Grove Day Nursery and Preschool is calculated as follows: ( (242 Excellents x 5) + (22 Goods x 4) ) ÷ 264 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons Elm Grove Day Nursery and Preschool is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 number of registered child places is 19.8, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

Claire

Claire

Job Title: Nursery Manager Joined: 2021

Claire, the Nursery Manager, boasts an impressive 36 years of experience caring for children across various settings, including her own family. Her journey began at Surbiton Day Nursery, where she supported the baby room. Over time, she progressed from a Room Leader to third in charge. Claire also served as Deputy Manager in Guildford before taking on the role of Manager at Hampton Wick. Finally, she assumed the position of Manager at Elm Grove.


With a foundation degree in Early Years Education, Claire confidently claims to have the best job in the world. She deftly balances office tasks with quality time spent with the children. Her wealth of knowledge and passion for heuristic play drive her to learn every day, drawing inspiration from her favourite teachers—the children themselves.


Claire looks forward to welcoming you and your family to their nursery.

Charlotte

Charlotte

Job Title: Deputy Manager Joined: 2009

Charlotte, who has been with Bright Horizons since 2009, was originally based in the Banstead nursery and holds a Level 3 qualification.


She has worked in all roles at the nursery, spanning all age groups and loves her position at the nursery. Charlotte takes pleasure in supporting and observing children as they grow and develop, while also fostering relationships with parents and staff. She eagerly anticipates welcoming you to their setting.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Elm Grove Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Elm Grove Day Nursery and Preschool has an Enhanced Service - more info.