Submit a Review for Bright Horizons Elm Grove Day Nursery and Preschool
12 Elm Grove, Kingston upon Thames, KT2 6HN
View full details of Bright Horizons Elm Grove Day Nursery and PreschoolLatest Reviews for Bright Horizons Elm Grove Day Nursery and Preschool
17 November 2025
Really happy with our experience at Elm Grove so far. Have experienced 2 other Bright Horizons and this is by far the best. Great management (makes such a difference!), genuinely caring staff and nice facilities.
30 October 2025
We debated long and hard as to whether our son should join our daughter at her nursery but we're really happy with our choice. He is so happy to arrive at Elm Grove, pointing at the way to go on the way, and I have peace of mind leaving him there knowing he's in such a warm, caring and nuturing
environment. The amount of effort put into making sure they enjoy the varied daily activities is wonderful to see, and certainly makes it tough for me to keep him as entertained on the weekend (which is a good thing). Thank you so much for everything you've done to settle him in so well, now we've got to hope he enjoys the other Elm Grove rooms as much.
30 October 2025
Our daughter loves nursery. The staff are welcoming and kind. They are flexible and understand that things can change some weeks. Our daughter does lots of fun activities and is encourage to be independent in pre-school. She always has great stores from her day & is learning lots of new things.
Reading and stories are important and she is encouraged to keep developing her language.
17 October 2025
We have 2 children at Bright Horizons Elm Grove and we are very pleased with the nursery. The classrooms and Gardens are well designed, clean and tidy. The nursery is well run and has very approachable management who are always happy to help and answer any questions. Most importantly the classroom
staff are excellent, both our children have really engaged with the staff in their rooms and just as with the management all the staff are friendly and approachable and clearly enjoy working with the children.
16 October 2025
We are extremely happy with Bright Horizons Elm Grove and the nurturing environment the staff have worked so hard to create is fantastic - both my children have loved / love going in daily and have developed great relationships with staff and other children. The team are very creative with daily
activities & the rooms are always very clean, have engaging displays and tuff trays set up. The garden allows a great space for outdoor toys and activities, and is a very safe, fun addition to the nursery rooms.
The staff show so much care & empathy towards all the children and there is a genuine interest in their well being and affection towards them. The children are also served a great variety of nutritious, healthy meals and snacks.
We are so grateful to everyone at the nursery who really create a family atmosphere and a second home for our children who have flourished so much under their care.
16 October 2025
We are extremely pleased with the Elm Grove Nursery. The staff are very attentive and caring, and they provide excellent emotional support to the children. My daughter always goes to the nursery with joy and returns home with a smile. She really enjoys the meals too - the chefs cook delicious food.
The nursery also has a lovely garden where the children can play happily. She has now completed her 8th month here, and we truly appreciate all the care and support she received.
13 May 2025
We couldn't be happier with our experience at Elm Grove. From the moment we walked through the doors, we felt a sense of warmth and care that has only grown stronger over time. Our son had a bit of a shaky start, but thanks to the incredible support and dedication of the staff, he settled right in
and now looks forward to going every day.
A special shoutout to one staff member in particular and the team in Angelfish for their exceptional work. They go above and beyond to create wonderful experiences for the kids every single day. Whether it's through engaging activities, creative projects, or simply providing a nurturing environment, they have made a significant positive impact on our son's development and happiness.
Thank you to the Angelfish team, for your unwavering commitment to the children's well-being and for making our son's nursery experience truly outstanding. We are grateful for everything you do!
02 May 2025
I can not rate Bright Horizons, Elm Grove highly enough. My little one started at 14 months in the baby room and settled so well. He has changed rooms and has been welcomed into that new team with enthusiasm. His confidence has grown and he loves being there.
There are numerous activities every day
including playing with water, sand, books, paints and other toys. He has developed tremendously under their care and attention.
The updates via the app are great to receive as well as observations around his development. The team are full of energy, supportive and genuinely caring. Thank you to the entire team for creating such a nurturing and educational environment.
10 February 2025
Can't speak highly enough of all the staff at Elm Grove. Our daughter settled in seamlessly with their support and has loved every minute of it. She's now moved up rooms and also loves her new room. They do so many activities every day it's fantastic.
10 February 2025
My daughter started nursery when she was two and a half years of age. She didn't know any English language but everyone helped her. She really likes it and enjoys it. We are so glad for your patience and kindness. Also, they respect our child's emotions.
29 October 2024
We as a family are forever grateful to all staff at Bright Horizons Elm Grove Day Nursery and Preschool. Having had two children at the nursery, there is no other place I would rather my child be. They provide growth, play, structure, safety (above all safeguard and empathy throughout). The care
given is world class and we knew we are also in safe hands with their top chef as one of our children has a severe allergy. The love/care again has been 100% and has taken the anxiety away due to their safety record.
12 September 2024
My children have attended Bright Horizons Elm Grove Day Nursery and Preschool since October 2021 and I couldn't recommend it enough. The staff are wonderful - kind, considerate, fun, excellent educators and a wonderful team!
The nursery itself has good-sized rooms and plenty of outdoor space which
is fantastic. The food is nutritious and the updates on the app are great. The kids have a lot of fun and enjoy lots of exciting, challenging and rewarding experiences - which create well-rounded young people.
My eldest is sad to be leaving and moving to big school but is in a much better position due to the support and compassion shown to them by all the staff throughout their entire Elm Grove journey.
The Elm Grove community is a pleasure to be a part of and we're thankful to all the staff for all they do.
12 September 2024
After a challenging experience at another nursery, we were anxious about finding the right place for our 9-month-old. The moment we walked into Bright Horizons Elm Grove Day Nursery and Preschool, we knew we found something special.
Three members of staff, in particular, and management have been
nothing short of amazing. They welcomed us with open arms, and have shown an incredible level of care to our son's well-being. We especially appreciate how they've worked with us on nap schedules, ensuring he gets the rest he needs, and even adjusting their routines when necessary.
Facilities at Elm Grove are exceptional. The separate sleep room provides a peaceful environment that helps our son rest comfortably. They place a high priority on creating a safe, nurturing space.
What truly makes it stand out is the genuine love and attention the staff give. Every morning, our son is greeted with warm smiles. It's heartwarming to know that he is surrounded by caregivers who not only meet his needs but do so with such warmth and affection.
12 September 2024
We would really recommend Bright Horizons Elm Grove Day Nursery and Preschool. Our daughter is making amazing progress and having lots of fun in her class. The staff are really friendly, caring and supportive. Our little girl really enjoys a variety of nutritious meals cooked by the chef. My husband
and I love the app as we can see an overall picture of our daughter's day. From what she has been learning and playing to nap times and meal times. Thank you so much for all your hard work Elm Grove Nursery staff. We really appreciate it.
20 March 2024
Our 8-month-old son started at Elm Grove in February 2024 when I returned to work and we have been absolutely blown away by everything this lovely nursery has to offer. The staff in Angelfish are extremely professional and amazing with the children, the amount of thought and effort that goes into
every day is outstanding, especially the range of activities they have the children doing. Our son is completely settled in his class and loves going - his movement and social skills have come in leaps and bounds in eight weeks thanks to the patient and supportive staff. Cannot recommend highly enough.
11 March 2024
It’s a good nursery. The staff are very nice. If you bring your child to Elm Grove, there are a lot of activities your kid will love. It’s very safe. The food they serve is nutritious, and how they serve each meal for each child is thought through.
01 February 2024
My son joined this nursery a year ago at the age of 11 months. He has thrived here, the staff in both baby and now toddler rooms couldn't be more engaging and friendly. They went out of their way to allocate extra settling-in sessions to make both me and the baby comfortable before formally
starting. As he has moved into new classes, they have managed the transition seamlessly. The staff are so full of energy and get to know each child individually, and have lots of differing activities each day to encourage learning, appropriate to the age, with lots of updates on the app with photos and descriptions. Food is cooked onsite every day. Rooms and toys are always clean, bright and inviting. They have lots of outdoor space also for them to run around and they use it regularly, which is a rarity in this area. Communications around nursery events and billing etc is clear and organised, the management team are very on top of things. Price wise it's fair for the area. He is really happy there.
29 January 2024
Bright Horizons Elm Road is the most special place, each and every staff member from the management team to the catering team know the children and more importantly genuinely cares! Staff are fun, caring and extremely knowledgeable. The curriculum and daily activities are delivered in a fun and
original way,
The children love learning and love attending. Having my children attend is a real privilege, having children at this nursery makes you a part of a very special family!
29 January 2024
Highly recommend! Our son joined the nursery about a year ago and we are very happy and impressed by the variety and creativity in the activities, the carers have a close eye on the kids and develop best-friend-level relationships with them.
29 January 2024
We are so happy with Bright Horizons Elm Grove for our daughter. We visited a lot of nurseries and Elm Grove stood out with how kind, welcoming and authentic the staff were. We were concerned with finding a nursery that was an inclusive environment as same-sex parents. Elm Grove have been
exceptionally thoughtful in this regard, and would recommend it to any other same-sex parents looking for a nursery. It took a little time for our daughter to settle in and get used to nursery, the staff were so great in helping her settle in. She loves the food from the chef, the activities and her pals there. She absolutely adores the staff, and it is such a privilege to be able to go to work knowing your child is safe, supported and happy. Followed our gut feeling in choosing Elm Grove and don’t regret it.
Latest Reviews for Bright Horizons Elm Grove Day Nursery and Preschool
17 November 2025
Really happy with our experience at Elm Grove so far. Have experienced 2 other Bright Horizons and this is by far the best. Great management (makes such a difference!), genuinely caring staff and nice facilities.
30 October 2025
We debated long and hard as to whether our son should join our daughter at her nursery but we're really happy with our choice. He is so happy to arrive at Elm Grove, pointing at the way to go on the way, and I have peace of mind leaving him there knowing he's in such a warm, caring and nuturing
environment. The amount of effort put into making sure they enjoy the varied daily activities is wonderful to see, and certainly makes it tough for me to keep him as entertained on the weekend (which is a good thing). Thank you so much for everything you've done to settle him in so well, now we've got to hope he enjoys the other Elm Grove rooms as much.
30 October 2025
Our daughter loves nursery. The staff are welcoming and kind. They are flexible and understand that things can change some weeks. Our daughter does lots of fun activities and is encourage to be independent in pre-school. She always has great stores from her day & is learning lots of new things.
Reading and stories are important and she is encouraged to keep developing her language.
17 October 2025
We have 2 children at Bright Horizons Elm Grove and we are very pleased with the nursery. The classrooms and Gardens are well designed, clean and tidy. The nursery is well run and has very approachable management who are always happy to help and answer any questions. Most importantly the classroom
staff are excellent, both our children have really engaged with the staff in their rooms and just as with the management all the staff are friendly and approachable and clearly enjoy working with the children.
16 October 2025
We are extremely happy with Bright Horizons Elm Grove and the nurturing environment the staff have worked so hard to create is fantastic - both my children have loved / love going in daily and have developed great relationships with staff and other children. The team are very creative with daily
activities & the rooms are always very clean, have engaging displays and tuff trays set up. The garden allows a great space for outdoor toys and activities, and is a very safe, fun addition to the nursery rooms.
The staff show so much care & empathy towards all the children and there is a genuine interest in their well being and affection towards them. The children are also served a great variety of nutritious, healthy meals and snacks.
We are so grateful to everyone at the nursery who really create a family atmosphere and a second home for our children who have flourished so much under their care.
16 October 2025
We are extremely pleased with the Elm Grove Nursery. The staff are very attentive and caring, and they provide excellent emotional support to the children. My daughter always goes to the nursery with joy and returns home with a smile. She really enjoys the meals too - the chefs cook delicious food.
The nursery also has a lovely garden where the children can play happily. She has now completed her 8th month here, and we truly appreciate all the care and support she received.
13 May 2025
We couldn't be happier with our experience at Elm Grove. From the moment we walked through the doors, we felt a sense of warmth and care that has only grown stronger over time. Our son had a bit of a shaky start, but thanks to the incredible support and dedication of the staff, he settled right in
and now looks forward to going every day.
A special shoutout to one staff member in particular and the team in Angelfish for their exceptional work. They go above and beyond to create wonderful experiences for the kids every single day. Whether it's through engaging activities, creative projects, or simply providing a nurturing environment, they have made a significant positive impact on our son's development and happiness.
Thank you to the Angelfish team, for your unwavering commitment to the children's well-being and for making our son's nursery experience truly outstanding. We are grateful for everything you do!
02 May 2025
I can not rate Bright Horizons, Elm Grove highly enough. My little one started at 14 months in the baby room and settled so well. He has changed rooms and has been welcomed into that new team with enthusiasm. His confidence has grown and he loves being there.
There are numerous activities every day
including playing with water, sand, books, paints and other toys. He has developed tremendously under their care and attention.
The updates via the app are great to receive as well as observations around his development. The team are full of energy, supportive and genuinely caring. Thank you to the entire team for creating such a nurturing and educational environment.
10 February 2025
Can't speak highly enough of all the staff at Elm Grove. Our daughter settled in seamlessly with their support and has loved every minute of it. She's now moved up rooms and also loves her new room. They do so many activities every day it's fantastic.
10 February 2025
My daughter started nursery when she was two and a half years of age. She didn't know any English language but everyone helped her. She really likes it and enjoys it. We are so glad for your patience and kindness. Also, they respect our child's emotions.
29 October 2024
We as a family are forever grateful to all staff at Bright Horizons Elm Grove Day Nursery and Preschool. Having had two children at the nursery, there is no other place I would rather my child be. They provide growth, play, structure, safety (above all safeguard and empathy throughout). The care
given is world class and we knew we are also in safe hands with their top chef as one of our children has a severe allergy. The love/care again has been 100% and has taken the anxiety away due to their safety record.
12 September 2024
My children have attended Bright Horizons Elm Grove Day Nursery and Preschool since October 2021 and I couldn't recommend it enough. The staff are wonderful - kind, considerate, fun, excellent educators and a wonderful team!
The nursery itself has good-sized rooms and plenty of outdoor space which
is fantastic. The food is nutritious and the updates on the app are great. The kids have a lot of fun and enjoy lots of exciting, challenging and rewarding experiences - which create well-rounded young people.
My eldest is sad to be leaving and moving to big school but is in a much better position due to the support and compassion shown to them by all the staff throughout their entire Elm Grove journey.
The Elm Grove community is a pleasure to be a part of and we're thankful to all the staff for all they do.
12 September 2024
After a challenging experience at another nursery, we were anxious about finding the right place for our 9-month-old. The moment we walked into Bright Horizons Elm Grove Day Nursery and Preschool, we knew we found something special.
Three members of staff, in particular, and management have been
nothing short of amazing. They welcomed us with open arms, and have shown an incredible level of care to our son's well-being. We especially appreciate how they've worked with us on nap schedules, ensuring he gets the rest he needs, and even adjusting their routines when necessary.
Facilities at Elm Grove are exceptional. The separate sleep room provides a peaceful environment that helps our son rest comfortably. They place a high priority on creating a safe, nurturing space.
What truly makes it stand out is the genuine love and attention the staff give. Every morning, our son is greeted with warm smiles. It's heartwarming to know that he is surrounded by caregivers who not only meet his needs but do so with such warmth and affection.
12 September 2024
We would really recommend Bright Horizons Elm Grove Day Nursery and Preschool. Our daughter is making amazing progress and having lots of fun in her class. The staff are really friendly, caring and supportive. Our little girl really enjoys a variety of nutritious meals cooked by the chef. My husband
and I love the app as we can see an overall picture of our daughter's day. From what she has been learning and playing to nap times and meal times. Thank you so much for all your hard work Elm Grove Nursery staff. We really appreciate it.
20 March 2024
Our 8-month-old son started at Elm Grove in February 2024 when I returned to work and we have been absolutely blown away by everything this lovely nursery has to offer. The staff in Angelfish are extremely professional and amazing with the children, the amount of thought and effort that goes into
every day is outstanding, especially the range of activities they have the children doing. Our son is completely settled in his class and loves going - his movement and social skills have come in leaps and bounds in eight weeks thanks to the patient and supportive staff. Cannot recommend highly enough.
11 March 2024
It’s a good nursery. The staff are very nice. If you bring your child to Elm Grove, there are a lot of activities your kid will love. It’s very safe. The food they serve is nutritious, and how they serve each meal for each child is thought through.
01 February 2024
My son joined this nursery a year ago at the age of 11 months. He has thrived here, the staff in both baby and now toddler rooms couldn't be more engaging and friendly. They went out of their way to allocate extra settling-in sessions to make both me and the baby comfortable before formally
starting. As he has moved into new classes, they have managed the transition seamlessly. The staff are so full of energy and get to know each child individually, and have lots of differing activities each day to encourage learning, appropriate to the age, with lots of updates on the app with photos and descriptions. Food is cooked onsite every day. Rooms and toys are always clean, bright and inviting. They have lots of outdoor space also for them to run around and they use it regularly, which is a rarity in this area. Communications around nursery events and billing etc is clear and organised, the management team are very on top of things. Price wise it's fair for the area. He is really happy there.
29 January 2024
Bright Horizons Elm Road is the most special place, each and every staff member from the management team to the catering team know the children and more importantly genuinely cares! Staff are fun, caring and extremely knowledgeable. The curriculum and daily activities are delivered in a fun and
original way,
The children love learning and love attending. Having my children attend is a real privilege, having children at this nursery makes you a part of a very special family!
29 January 2024
Highly recommend! Our son joined the nursery about a year ago and we are very happy and impressed by the variety and creativity in the activities, the carers have a close eye on the kids and develop best-friend-level relationships with them.
29 January 2024
We are so happy with Bright Horizons Elm Grove for our daughter. We visited a lot of nurseries and Elm Grove stood out with how kind, welcoming and authentic the staff were. We were concerned with finding a nursery that was an inclusive environment as same-sex parents. Elm Grove have been
exceptionally thoughtful in this regard, and would recommend it to any other same-sex parents looking for a nursery. It took a little time for our daughter to settle in and get used to nursery, the staff were so great in helping her settle in. She loves the food from the chef, the activities and her pals there. She absolutely adores the staff, and it is such a privilege to be able to go to work knowing your child is safe, supported and happy. Followed our gut feeling in choosing Elm Grove and don’t regret it.