Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road

62 Claremont Road, Surbiton KT6 4RH
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9.6 66 Reviews
  • Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road, Surbiton
Dicky Birds Nursery and Preschool on Claremont Road, Surbiton, offers high-quality early years education for children aged 3 months to 5 years. With a ‘Good’ Ofsted rating (February 2024), the nursery provides a nurturing environment that supports each child’s unique development.

Key facilities include a free-flow garden for outdoor exploration, Forest School sessions at Walton Firs, and engaging activities like PE, Boogie Mites music, and Make & Bake. The curriculum is designed to foster creativity, curiosity, and independence. The experienced team builds strong relationships with children, while strong parent partnerships are supported through regular updates via the Famly App.

Conveniently located near Surbiton Station, Dicky Birds provides a safe, stimulating space for early childhood development, ensuring children are prepared for their next steps.
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Funding & Fees

Contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to get a personalised quote.

Contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Hima Rebelly (Nursery Manager)

Number of Childcare Staff

  • 35

Total Places for Children

  • 70

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road Reviews (66)

9.6

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has a Review Score of 9.6 (9.611) out of 10, based on 17 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has 66 reviews.

Overall Experience
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  • 5
  • 1
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Date Published
  • 66
  • 10
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Reviewer Connection to Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
  • 52
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Total of 66, showing 41-60
Review from Victoria T (Mother of Child) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We managed to get a place at Dicky Birds Day Nursery just before I was due to go back to work. The team were amazing at settling my son in on unusual circumstances and making sure we, as a family, were happy.
The team are always so positive and happy, and nine weeks in my son is loving his time there.
They have fantastic activities for the babies to enjoy each day, a great variety of food and I couldn’t be more confident that this is the right nursery for him. A huge thank you to the staff for making this transition such a positive experience.
Reply from Laura Wiltshire, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. We are so please that you and your family are happy with the service we provide at Dicky Birds Day Nursery in Claremont Road, Surbiton. We aim to work with passionate, knowledgeable and reflective staff, who aspire for excellence every day. Care for our little ones is at the centre of all we do, from the food we serve to the activities we implement.
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Review from Michelle S (Mother of Child) published on 4 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little girl has been at Dicky Birds, Claremont Road, Surbiton since she was just under 2 years old. We had just emigrated to the UK from South Africa and were very nervous about leaving our child in anyone’s care other than our own. Needless to say the team at Dicky Birds very swiftly quelled all
our concerns. They are all so competent, kind and helpful. Our little girl goes from strength to strength in developing her confidence, social skills etc and has adapted so well. Dicky Birds is a safe haven for us and we leave our child in their care with complete peace and confidence five days a week. Needless to say our secondborn will be joining the Dicky Birds family later this year too! A massive thank you to the Dicky Birds team for all their hard work; for the love and care they show our chicks and for being such super people in general.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. Our team is so passionate about providing exceptional childcare and education. They work hard to create an environment where children feel happy, supported and empowered to develop important skills.
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Review from S C (Mother of Child) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Claremont Road Dicky Birds from the age of 14 months, going from the Duckling's baby room to now the Emus pre-school room. We couldn’t be happier with the choice we made: the staff are wonderful in all the rooms, meals are good, and communication very thorough. Considering
the centre of town setting, the children benefit from a nice (if small) outside area and they go on outing most days weather permitting, to the river, the park etc. My little one loves going to nursery and I know he will miss it very much once he’s moving on to reception later this year.
Reply from Alanah Hewett, Marketing Assistant at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. It's lovely to hear that your little one is enjoying their time with us! Our team are so passionate and really take the time to build strong relationships with each child. We offer a great variety of fun, stimulating activities and our fantastic education programmes which have been carefully designed to prepare children for the future.
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Review from L B (Mother of Child) published on 29 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been part of Dicky Birds Day Nursery since 2016 when my eldest son started there. He absolutely loved his time there and now my youngest is also loving it! My 3 year old always wants to go to nursery and even asks to go at the weekends! The staff are brilliant...communicative, friendly, aware
of developmental milestones and any needs that your child has. You get individualised feedback at the end of the day and regular parent meetings to review your child's development. My son has wonderful relationships with the staff and my older son is still remembered and the staff chat with him when he comes to pick up! Communication is excellent: verbally, via email and through the parent app. All the food is cooked in-house and the children enjoy what they are given. There is a strong vision of supporting independence even in young children, while also being a wonderfully loving and nurturing environment. We have been really happy with our Dicky Birds journey so far!
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. It's so great to hear that your family has had such a lovely experience with us! We are proud to have a nursery team full of passionate, nurturing practitioners who are so committed to helping children learn and grow. Keeping parents up-to-date with their little one's progress is so important.
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Review from Monica D (Mother of Child) published on 7 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited every nursery in Surbiton and decided on this Dicky Birds nursery because it ticked all the boxes: safety, engaged and responsive staff, structured routine, good staff-to-baby ratio, healthy meals etc. The location of the nursery is great; we liked that it's not on a main road and the garden
is set back away from the road, it's also close to shops and the train station, making a convenient choice. The children have daily outings and lots of activities. The meals are well thought out and made on the premises so it's fresh and our picky eater eats the majority of what is offered to him; much better than at home! I also like that management (and the staff) there are proactive and reactive and are very good at keeping parents informed.
Our son has been going there for two years and he loves it. He's learned so much there as the staff are brilliant in creating lessons disguised as playtime. He loves going to Dicky Birds!
Reply from Laura Wiltshire, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi Monica, thank you for leaving such a great review for Dicky Birds Day Nursery! It's great that your son enjoys all of our activities and has learnt a lot during his two years here. We pride ourselves on our learning curriculum and it's great to hear that it is helping children develop. It sounds like you have put a lot of thought into choosing our nursery based on safety, staff, activities etc. and we really appreciate you sharing this in your review. Thank you.
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Review from Victoria E (Mother of Child) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves the time she spends at Dicky Birds. She has been there for just over a year and adores the staff and all of the fun activities they do together. They make the most of being outside in the local area and go out daily for walks or sports. We are so happy we chose this nursery, it's been
a hugely positive experience.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for taking the time to leave a review, it is very much appreciated.
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Review from Emina G (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a tremendous relief when going to work, we know our son is in such loving and supportive hands. With all the wonderful activities and caring staff, he is thriving and loves his time at the nursery.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you kindly for taking the time to review our nursery, it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from Mikey A (Father of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter went to Dicky Birds from the age of one, through to school age and my son is now doing the same. I have always been impressed with everything about the nursery, particularly the fantastic staff.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for taking the time to leave a review; it is very much appreciated.
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Review from Victoria B (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is having a lovely time in the Emus room. She is very fond of all of the staff, who I know are taking really good care of her. She tells me about the walks she goes on, sports lessons, to the river, watching the trains and nature walks.
She really enjoyed watching the chicks hatch earlier
this month and the plants that she has grown.
She is also enjoying the home-cooked meals.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you kindly for taking the time to review your nursery; it is very much appreciated. Your feedback will be passed on to the nursery management team.
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Review from Karen J (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is really happy to attend the nursery, they are developing really well. The staff are friendly and all know my child’s name. They communicate any issues or concerns swiftly. The use of the online journal provided a great view into my child’s days and activities.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from S A (Father of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son learned so much during his time at Dicky Birds, the team is absolutely brilliant, very attentive, professional and caring. We're sad to be moving because we know it made a lot of difference for our son. I can't recommend them enough.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from Olga S (Mother of Child) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is perfectly happy in his nursery. I feel that he learns a lot from playing and interacting with other children and the teachers. He often relates to his experiences during the time in the nursery, tells some interesting stories and is happy overall.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from K H (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children absolutely love going to this nursery. I have been very pleased with the care they have received over the past 4 years and I would highly recommend this nursery to other parents. Thank you!
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for taking the time to leave a review. This is very much appreciated and will be passed on to the nursery.
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Review from Caroline J (Mother of Child) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had both our children at Dicky Birds from age 1 to 4 and our youngest is getting ready to graduate to school now. It is a lovely nursery with great staff and most importantly the kids have loved going there. The staff are all kind and friendly and I've been impressed at how well they've prepared
them for school, with writing skills as well as building their confidence. The outside space is small but they make the most of the parks in the local area so the kids don't miss out, and they have a great sports program too. I thoroughly recommend.
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Review from Sally P (Mother of Child) published on 28 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dicky Birds is a lovely small nursery (compared to some of the larger ones I’m the area) that makes you feel like it is a home from home in the way it is set up. They focus on the child, and although there is structure it is not rigid and they allow the children to be children and giving them their
own freedom also to make choices. The staff are always so friendly and welcoming, and my son has really enjoyed attending there since 2019 to present. I would highly recommend to anyone thinking of nurseries in the Surbiton area.
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Review from Peter W (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son attended Dicky Birds from six months to four years old and we've never had any problems with the place. The price has gone up in that time, but the quality of education, stimulation, food, friendly care and customer service has been exceptional.
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Review from Giulia (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our son started to attend Dicky Birds we have noted great improvements in his social and communication skills. He is happy to go in the mornings and even asks for it on the weekends. We are very happy with our nursery!
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Review from Zoë R (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had two kids at No. 62 since 2018 and are really happy with the care and education they receive. It is a really lovely, friendly nursery with a small and welcoming feel to it. Staff are great with kids and parents and the managers are very approachable.
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Review from Laura S (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn’t be happier with the care provided for our daughter at No.62! She has flourished under the care of the dedicated staff who have a professional yet personal approach. It is clear that each one of the team loves their job! Communication is prompt and detailed and queries are answered immediately.
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Review from Dan C (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great settling in process. It really felt like making our daughter feel comfortable and ready to be left with the nursery was the number one priority. All about a child’s well-being.
Staff are great and our daughter loves it there.
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Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is calculated as follows: ( (156 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 204 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (12)

Meet the Team (1)

Hima

Hima

Job Title: Nursery Manager

I am a dedicated, resourceful and goal-driven educator with a solid commitment to the areas of learning and development. My special field of expertise is child development. My understanding of psychology and the complexity of emotions allows me to work in close partnership with parents to implement and manage effective parent liaison programmes. I have received numerous certifications and awards in the fields of learning and development, such as the Inspirational and Compassionate Performer Award. I teach meditation to children, young adults and parents. By way of creative playful engagement, I help children and youth to become aware of their five senses and emotions. This awareness then allows the natural compassion and joy innate in children to flourish and blossom.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has an Enhanced Service - more info.