Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road

62 Claremont Road, Surbiton KT6 4RH
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9.0 57 Reviews
  • Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road, Surbiton
Dicky Birds Nursery and Preschool on Claremont Road, Surbiton, offers high-quality early years education for children aged 3 months to 5 years. With a ‘Good’ Ofsted rating (February 2024), the nursery provides a nurturing environment that supports each child’s unique development.

Key facilities include a free-flow garden for outdoor exploration, Forest School sessions at Walton Firs, and engaging activities like PE, Boogie Mites music, and Make & Bake. The curriculum is designed to foster creativity, curiosity, and independence. The experienced team builds strong relationships with children, while strong parent partnerships are supported through regular updates via the Famly App.

Conveniently located near Surbiton Station, Dicky Birds provides a safe, stimulating space for early childhood development, ensuring children are prepared for their next steps.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Hima Rebelly (Nursery Manager)

Number of Childcare Staff

  • 35

Total Places for Children

  • 70

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road Reviews (57)

9.0

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has a Review Score of 9.0 (9.001) out of 10, based on 9 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has 57 reviews.

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Reviewer Connection to Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
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Review from Karen J (Mother of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is really happy to attend the nursery, they are developing really well. The staff are friendly and all know my child’s name. They communicate any issues or concerns swiftly. The use of the online journal provided a great view into my child’s days and activities.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from S A (Father of Child) published on 25 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son learned so much during his time at Dicky Birds, the team is absolutely brilliant, very attentive, professional and caring. We're sad to be moving because we know it made a lot of difference for our son. I can't recommend them enough.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from Olga S (Mother of Child) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is perfectly happy in his nursery. I feel that he learns a lot from playing and interacting with other children and the teachers. He often relates to his experiences during the time in the nursery, tells some interesting stories and is happy overall.
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you kindly for taking the time to review your nursery; it is very much appreciated.
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Review from K H (Mother of Child) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two children absolutely love going to this nursery. I have been very pleased with the care they have received over the past 4 years and I would highly recommend this nursery to other parents. Thank you!
Reply from Jessica Lawrence, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
Thank you for taking the time to leave a review. This is very much appreciated and will be passed on to the nursery.
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Review from Caroline J (Mother of Child) published on 23 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've had both our children at Dicky Birds from age 1 to 4 and our youngest is getting ready to graduate to school now. It is a lovely nursery with great staff and most importantly the kids have loved going there. The staff are all kind and friendly and I've been impressed at how well they've prepared
them for school, with writing skills as well as building their confidence. The outside space is small but they make the most of the parks in the local area so the kids don't miss out, and they have a great sports program too. I thoroughly recommend.
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Review from Sally P (Mother of Child) published on 28 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dicky Birds is a lovely small nursery (compared to some of the larger ones I’m the area) that makes you feel like it is a home from home in the way it is set up. They focus on the child, and although there is structure it is not rigid and they allow the children to be children and giving them their
own freedom also to make choices. The staff are always so friendly and welcoming, and my son has really enjoyed attending there since 2019 to present. I would highly recommend to anyone thinking of nurseries in the Surbiton area.
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Review from Peter W (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son attended Dicky Birds from six months to four years old and we've never had any problems with the place. The price has gone up in that time, but the quality of education, stimulation, food, friendly care and customer service has been exceptional.
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Review from Giulia (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our son started to attend Dicky Birds we have noted great improvements in his social and communication skills. He is happy to go in the mornings and even asks for it on the weekends. We are very happy with our nursery!
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Review from Zoë R (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had two kids at No. 62 since 2018 and are really happy with the care and education they receive. It is a really lovely, friendly nursery with a small and welcoming feel to it. Staff are great with kids and parents and the managers are very approachable.
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Review from Laura S (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn’t be happier with the care provided for our daughter at No.62! She has flourished under the care of the dedicated staff who have a professional yet personal approach. It is clear that each one of the team loves their job! Communication is prompt and detailed and queries are answered immediately.
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Review from Dan C (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great settling in process. It really felt like making our daughter feel comfortable and ready to be left with the nursery was the number one priority. All about a child’s well-being.
Staff are great and our daughter loves it there.
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Review from Jo C (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Dicky Birds No. 62 since the age of 8 months. The settling-in sessions were lovely and since the day she started, we've never had any issues. She's transitioned through the rooms, is 'best friends' with the staff and literally runs in every morning very excited to get there.
I feel lucky to have found No. 62. The staff are all so friendly, fun and caring. The food menus are great - good hearty varied meals. They go out for walks, outings, do sports and have a forest school for preschoolers. The staff have also worked through the pandemic making it safe and educating the children about the virus in a 'light' way so the new processes of safety are understood. I would highly recommend to anyone in the area looking for a trusted small family-like nursery.
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Review from Radhika (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
No. 62 is a really special nursery in the Dicky Birds portfolio. Both my children attend and love everyone that takes care of them so much. They are upset on the day they can’t go to nursery and truly enjoy their 10 hours a day there. Both have different personalities and have flourished at No. 62 with
sports and forest school being my eldest’s favorite. The staff really care for the kids and it’s apparent in their happy faces at drop-off and collection.
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Review from Shani S (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
For me, this nursery is 5 stars. The staff took the time out to learn about my daughter and respond to her individual needs. They deliver interactive, engaging and skill-developing activities which are fun and I really like how they support children to be confident about themselves. I feel very assured
my daughter is in capable and safe hands which was one of my biggest things on a nursery wish list. The communication is impressive whether this is individual or collectively such as the regular newsletter. I could go on but most of all I love seeing my little one walk out with a smile on her face and evidence of a good day whether that’s grubby knees from rolling around or a bit of paint in her hair! She is very content and has built some great attachments there.
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Review from Sarah L (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my daughters have attended Dicky Birds No. 62 Claremont Road and we’ve been really happy with the care provided to them both. The girls have also been super happy at nursery. The setting is clean and inviting, with loads of well organised toys and activities for the children. Particularly during
the pandemic, the email communication from Dicky Birds No. 62 Claremont Road has been great. During lockdown the nursery suggested loads of activities for the children which was very helpful. The nursery is in a convenient location for Surbiton station and we like the fact that it’s set back from the road. The only downside for those with really active children is that the garden is pretty small. We’d definitely recommend the nursery to our friends and have done so already!
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Review from Richard A (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has attended Dicky Birds No. 62 Claremont Road for almost three years. The best review I can give is to say that she can't wait to get there in the mornings and I can't recall her ever saying she wasn't looking forward to going. She is very fond of all the staff and never has a bad word
to say about any of them. She recently got upset when it dawned on her that progressing to school in September meant having to leave all the staff at Dicky Birds No. 62 Claremont Road behind. Staff have always been very professional in their dealings with us and are always happy to accommodate any extra instructions where practical. Only negative I can think of is that parking and drop off by car can be a bit of a pain, but its usually okay.
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Review from Sam T (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children have been attending Dicky Birds nurseries for the past five years and have both thoroughly enjoyed their time there. The staff are friendly, fun and caring, they encourage the children to explore their interests while also involving them in a wide range of activities including PE, Forest
School, arts and crafts and phonics. My children have always been made to feel like individuals, with staff welcoming them by name, and the managers knowing who they are also, which makes them feel special when they arrive! Both have really thrived in the environment, despite being very different individuals (one quite quiet and sensitive, who enjoyed lots of books and cuddle time, the other more energetic and social). I wouldn't hesitate to recommend Dicky Birds and am sorry that it will soon be time for us to say goodbye when our youngest starts school.
In terms of safety, the team were excellent with my son's medical/dietary needs and have been amazing throughout the pandemic.
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Current Review Score: 9.0 (9.001)

Overview of Review Score

The Review Score of 9.0 (9.001) out of 10 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.630 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is calculated as follows: ( (78 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 108 Ratings = 4.63
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.371 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14. 8 Positive Reviews ÷ 14 = 0.571
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (12)

Meet the Team (1)

Hima

Hima

Job Title: Nursery Manager

I am a dedicated, resourceful and goal-driven educator with a solid commitment to the areas of learning and development. My special field of expertise is child development. My understanding of psychology and the complexity of emotions allows me to work in close partnership with parents to implement and manage effective parent liaison programmes. I have received numerous certifications and awards in the fields of learning and development, such as the Inspirational and Compassionate Performer Award. I teach meditation to children, young adults and parents. By way of creative playful engagement, I help children and youth to become aware of their five senses and emotions. This awareness then allows the natural compassion and joy innate in children to flourish and blossom.

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