Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road

62 Claremont Road, Surbiton KT6 4RH
Review Us
9.6 66 Reviews
  • Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road, Surbiton
Dicky Birds Nursery and Preschool on Claremont Road, Surbiton, offers high-quality early years education for children aged 3 months to 5 years. With a ‘Good’ Ofsted rating (February 2024), the nursery provides a nurturing environment that supports each child’s unique development.

Key facilities include a free-flow garden for outdoor exploration, Forest School sessions at Walton Firs, and engaging activities like PE, Boogie Mites music, and Make & Bake. The curriculum is designed to foster creativity, curiosity, and independence. The experienced team builds strong relationships with children, while strong parent partnerships are supported through regular updates via the Famly App.

Conveniently located near Surbiton Station, Dicky Birds provides a safe, stimulating space for early childhood development, ensuring children are prepared for their next steps.
Show Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road on the Map

Funding & Fees

Contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to get a personalised quote.

Contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Hima Rebelly (Nursery Manager)

Number of Childcare Staff

  • 35

Total Places for Children

  • 70

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road Reviews (66)

9.6

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has a Review Score of 9.6 (9.611) out of 10, based on 17 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has 66 reviews.

Overall Experience
  • 60
  • 5
  • 1
  • 0
  • 0
Date Published
  • 66
  • 10
  • 11
  • 17
  • 49
Reviewer Connection to Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road
  • 52
  • 14
Total of 66, showing 1-20
Review from Chloe H (Mother of Child) published on 2 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault the Dickie birds teams. My little one has been going there for nearly 2 years and they have been nothing but welcoming and nurturing for both my little one and me/my partner as first time parents and all the worries that go with that.
I got made redundant half way through my little ones
stint at the nursery meaning we had to pull her put. They were so supportive and made the process extremely stress free for us and visa Versa when our little one returned.
I feel completely at ease when dropping her off at the nursery and I know she is in the most capable hands. So much so that she always talks about her teachers and key workers outside of nursery.
A big thank you to the whole team. We appreciate you very much.
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool, Surbiton, Claremont Road. We're so pleased to hear that our fantastic nursery team provided such kindness and support to your family. We strive to provide a warm, welcoming and nurturing space not only for our children but their families too, providing reassurance, advice and support when required.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Katerina F (Mother of Child) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have been in the Claremont road Dicky birds nursery and i have been quite happy with level of care they have been receiving. They have both been very happy to be in nursery and have been enjoying themselves whilst doing different activities facilitated by the staff. Staff are friendly,
warm and caring.
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool in Surbiton, Claremont Road. We're very pleased to hear that both of your children are so happy at our nursery! It's our team's aim to ensure that each nursery day is a warm, fun and educational experience for each child. They provide a great variety of activities, which are tailored for age group and stage of development, which are fun and engaging for the children whilst also helping them to build essential skills such as teamwork, communication and problem solving.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Jamie F (Father of Child) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a consistently excellent experience with Dicky Birds Nursery - Claremont Road. Our daughter has been attending for several months now and, from the outset, the care and warmth shown by the team has been outstanding. She is genuinely excited to go in each morning, settles quickly, and leaves
us with a smile - which says everything.


The staff are attentive, kind, and clearly take the time to understand each child as an individual. We have seen a noticeable leap in our daughter's confidence, communication, and overall development; she comes home singing songs, trying new words, and engaging far more with the world around her.


Even though we have since moved and the nursery is no longer the most convenient option geographically, we have never once considered changing settings. Our daughter is thriving here, and that reassurance is invaluable. The environment feels safe, nurturing, and well-run, and it is clear that the team genuinely care about the children in their charge.

Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursey and Preschool in Surbiton, Claremont Road. We're thrilled to hear that you've had such an excellent experience with us! Our nursery team are warm, friendly and experienced, taking the time to get to know each individual child so they can better support their unique learning journey. Each room is set up to encourage exploration and discovery with stimulating activities provided each day which provide fantastic opportunities for learning.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from M B (Mother of Child) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
There isn't enough space in this textbox to talk about how wonderful the team are at Dicky Birds, Claremont Road. Our daughter is 19 months and has been going there for 7 months. She absolutely loves it, she walks in every morning and keenly waves goodbye to us. The team are so caring and loving towards
the children. We've noticed a massive improvement in her development and she's full of songs and chat. Since our daughter started here we've moved house so it's a little out of the way but we wouldn't even consider moving her because she's just so happy here!
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool in Surbiton, Claremont Road. We're so pleased to hear that your child is loving their time here! Our warm, friendly and supportive team are so passionate about helping children learn and grow, providing a great variety of stimulating activities which help them to thrive.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Martin K (Father of Child) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would rate this 4.5 if possible. The standout positive is the staff-they are exceptional and consistently make you feel confident that your child is receiving the very best care. Our child thoroughly enjoys their time there, which is a testament to the dedication and hard work of the team. They truly
are the heroes of Dicky Birds.


The setting offers a wide range of engaging activities, including off-site experiences, which greatly support learning and development. The food is varied and, overall, very healthy. Allergies and special dietary requirements are carefully considered, and the team is always accommodating.


My only recommendations would be improved lighting in the driveway, particularly during the winter months, and consideration of installing cameras for added reassurance.

Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road. It's lovely to hear that your child is thoroughly enjoying their time with us! Our fantastic nursery team work so hard to provide exceptional care and education each day. They are warm, supportive, knowledgeable and dedicated to ensuring each child's happiness and well-being. Throughout the nursery day, children enjoy a great range of activities which are designed to stimulate their learning and support their ongoing development. Outings into the local area are a regular part of life at Claremont Road and give the children the opportunity to expand their knowledge through real-world learning experiences.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Cindy W (Mother of Child) published on 16 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son has been going to this Dicky Birds for just over 6 months now and it really gives me peace of mind that he is happy and well looked after here. All the staff are so caring, even those that aren't in his class/room know him and show a genuine interest in his wellbeing and development. When things
don't work, the team are quick to address it as best they can.
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road. Our warm, friendly team are dedicated to ensuring the happiness and well-being of each child. They work hard to form close bonds with each child, taking the time to get to know them so that they can provide the support they need to feel happy, valued and confident with us.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Pratima M (Mother of Child) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, love, and support my child has received has been absolutely fantastic. She is always so happy and excited to go, and we couldn't ask for more. The staff are all so dedicated and caring. The layout for all age group is well established. They keep upgrading the toys and musical instruments which
keeps the children excited.
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool in Surbiton, Claremont Road. It's great to hear that your child is always so happy and excited to attend our nursery! Our fantastic team are dedicated to providing exceptional care and tailored support to help ensure each child can learn, grow and thrive. Regularly refreshing and updating the resources across our rooms helps to keep the children stimulated, curious and engaged in their play and learning.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Jacqueline A (Mother of Child) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one has been in the baby room for the last 7 months and we're so pleased. The staff are so good with him and he clearly adores them. They've made the switch to all wooden Montessori-style toys and constantly introduce loads of activities like painting, sensory play, sandpits, and lots of
outdoor time. What more could a toddler want! All of the staff are so great with our son and clearly care about his wellbeing. I also really appreciate how well tenured the staff are.
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road. We're happy to hear that you're so pleased with your nursery experience! Our warm, friendly team work hard to support children's happiness and wellbeing, and are dedicated to helping them learn and grow. They provide a great variety of stimulating activities across all age groups thoughtfully-designed to provide lots of learning opportunities and nurture their development.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from E K (Father of Child) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Claremont Road are wonderful and so caring. Our son had an accident last summer and broke his leg, and the nursery staff were absolutely amazing, giving him (and us) all the support we needed. Top marks!
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road. It's so lovely to hear that our team showed such care, warmth and support whilst your child was recovering! They are dedicated to ensuring each child feels happy, included and able to thrive.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from R C (Mother of Child) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're really happy with the nursery. The staff in the rooms are great and we feel they really know our son. At times the management feels a bit disorganised (very late notifications about some events etc) but this hasn't tarnished our overall positive impression
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road. We're so pleased to hear that you're so happy with your nursery experience! Our warm, friendly and knowledgeable team work hard to form lovely bonds with the children in their care, getting to know their individual personalities so they can provide the support they need to thrive. We appreciate your feedback on the organisation of our management, we strive to provide timely and regular communication to all our families to help ensure they stay informed on nursery news and events.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Amera T (Mother of Child) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best nursery ever. The staff are doing their best and beyond for the kids. My child is happy and safe here. The nursery is very clean with a lot of toys and books which are cleaned regularly, also the sleeping sheets are washed regularly and they change diapers for the kids very frequently. They
do a lot of activities for the kids (education, music classes, dancing, singing, PE, arts and crafts) plus taking them in outings and forest classes. Really the best nursery!
Reply from Robyn Hattingh, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road. We are so glad that you and your child are enjoying your journey with us! Our amazing team is dedicated to providing a safe, healthy and high-quality educational environment to each child in the way that best suits them. Thank you for your feedback, we love hearing it.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kirsty S (Mother of Child) published on 13 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
This is our second time around with No.62 Dicky Birds after my daughter left in 2023. My son is now in the baby room and loving his time in nursery. Both children settled in really quickly and enjoying going in and I credit the wonderful staff there for that. The activities are always engaging and well
thought out. We love Dicky Birds truly a safe, loving home-from home setting.
Reply from Robyn Hattingh, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for your review on Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road! We're so glad you feel comfortable leaving your son with us after a positive first experience! We're dedicated to providing outstanding childcare and education, and our team is committed to doing so continuously. We are certain your son will continue to thrive with us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kate H (Mother of Child) published on 18 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter loves going into nursery and doesn’t want to leave. She learns so much, talks about their outings and the people that work there with joy. Food is varied and nutritious too. I enjoy the ad-hoc observations recorded on the app and really do feel the staff “know her”. There are three rooms
and she is now in the oldest one. This room has a lot more children to staff, so I can’t comment yet on how accurate/helpful the observations and how the pre-schooler aspect works. I have another child attending in a few months and despite moving house, I wanted my baby daughter to attend here as well as I could feel safe that she will be cared for well. There is a community with other parents too. However, the fees are very high compared to the area, have been raised twice in a tax year and again this month ahead of increased “free” hours, the sibling discount reduced. I feel this is unsustainable for us, is a failure of head office (not local nursery management) and feel taken advantage of.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. Our dedicated team really take the time to form close bonds with the children in their care. They provide a variety of stimulating activities throughout the nursery day which provide plenty of fun and engaging opportunities for learning. The past year saw inflation rates which exceeded expectations and the outlook for this coming year does not look any brighter. The anticipated increase in government funding has not materialised and compounded by further financial challenges, we unfortunately find ourselves in a position where we must adjust our fees. If there's anything else you'd like to discuss, please don't hesitate to contact our customer services team on 0800 028 4500.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from C B (Mother of Child) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot rate Dicky Birds Claremont Road highly enough, it’s like a big family and we couldn’t be happier we chose it as the nursery for our 2 children. They are both thriving and after experiencing some time at another nursery prior to attending Dicky Birds the difference is huge. The manager is fantastic,
as are all of the staff and we wouldn’t hesitate to recommend the nursery to anyone. I have given the outdoor space a 4 star as the garden isn’t the biggest but they use the space really well and the kids seem to love it. They also go on outings regularly and still do a lot of outdoor activities like planting etc so I don’t actually think the limited size of the garden actually has any negative impact.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. Our friendly, knowledgeable team are so passionate about helping children to thrive. They work hard to provide a warm, nurturing environment and stimulating activities which empower children to develop important skills for the future.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Caroline B (Mother of Child) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so happy with Dicky Birds Claremont Road. My Son has been in all 3 classes and I’ve cried each one he has left as the staff are so wonderful and he is always happy to attend. I recommend them to all I know with children under 5.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. It's so great to read that your little one is so happy here! Our kind, nurturing and supportive team are dedicated to helping children thrive.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from N A (Mother of Child) published on 20 February 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff at the nursery are outstanding and our little one really enjoys going there. Also learning and education are great. The downside is the amount of outdoor time the children get. For several months there were no outings happening due to equipment being faulty. Some days they won’t even go outside
at all, though the weather would permit. For wet days we provide change clothes which barely get used. Another area of improvement can be the routine of washing hands and hygiene. When we drop off our little one the handwashing is done in under 5 seconds and that is way too little to ensure the hands are clean. I wish there would be more attention to that, so viruses and bacteria wouldn’t spread that fast. Otherwise, this nursery is one of the best we have seen in our neighbourhood, especially down to the staff!
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. It's great to hear that your little one is enjoying their time here! The variety of stimulating activities that children enjoy throughout the day are informed by our specially designed education programmes to help them stay excited and engaged in their learning.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Tom G (Father of Child) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just felt compelled to write another review about my daughter’s nursery as she transitions into Emus, the oldest of the three rooms. Once again, the care provided is second to none. The staff in Swans and now in Emus are excellent, and my daughter couldn’t enjoy going in more! I’d absolutely recommend
Dicky Birds as a place to send your child.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. Our kind, caring team are so passionate about providing exceptional childcare and education.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from M G (Mother of Child) published on 3 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m so thrilled to have come across Dicky Birds Nursery after relocating from Australia. I was desperate to find the perfect family feel environment for my daughter who was missing her friends and family back home. As soon as I set foot in this gorgeous nursery I knew this was the place. The staff are
all amazing and my otherwise shy little girl settled quickly with the kind carers. On top of that, the group of children and their parents are also truly lovely. Everyone makes time to catch up outside of the nursery and the staff at Dicky Birds also make an effort to have multiple social events throughout the year to bring everyone together. On top of all this the staff has also offered invaluable support and resources to ourselves as parents when we’ve needed them. They have really gone above and beyond. It’s quite a remarkable little community to be a part of.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. Our caring team provide a warm, supportive, and nurturing nursery environment. They take great care in forming close bonds with the children, working to identify and understand their individual needs to help them flourish. Forming close partnerships with our families is incredibly important too and our team are enthusiastic in sharing their knowledge and providing the right support.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from S R (Mother of Child) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been at the nursery since she turned one and we are very pleased with the care she has received both as a Duckling and now as a Swan. The staff work so hard to look after the children and cater to their individual needs when needed. The staff and management team have always been accommodating
and approachable. There are also plenty of regular fun and stimulating activities for the children. We are so happy that we chose Dicky Birds and this particular nursery.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadThank you for taking the time to leave a review. Our dedicated, nurturing team works so hard to provide exceptional childcare and education. They really take the time to form strong relationships with the children and their families, which is so important in helping them to thrive. Throughout the nursery day, children enjoy a great variety of fun, stimulating and educational activities to help them develop important skills for the future.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from M D (Mother of Child) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great team, collaborative and knowledgeable. They listen to feedback and take action so that the care they provide meets parents' expectations and offers consistency for the child.
Good facilities and learning opportunities and a higher-than-average food menu on offer!
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Claremont RoadHi, thank you for taking the time to leave a review. Our friendly, nurturing team work together as one to provide exceptional care and education to the children in their care. Throughout the nursery day, children enjoy a variety of fun, engaging and educational activities to help them develop important skills for the future.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.6 (9.611)

Overview of Review Score

The Review Score of 9.6 (9.611) out of 10 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.711 for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is calculated as follows: ( (156 Excellents x 5) + (39 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 204 Ratings = 4.711
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 number of registered child places is 14, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (1)

Hima

Hima

Job Title: Nursery Manager

I am a dedicated, resourceful and goal-driven educator with a solid commitment to the areas of learning and development. My special field of expertise is child development. My understanding of psychology and the complexity of emotions allows me to work in close partnership with parents to implement and manage effective parent liaison programmes. I have received numerous certifications and awards in the fields of learning and development, such as the Inspirational and Compassionate Performer Award. I teach meditation to children, young adults and parents. By way of creative playful engagement, I help children and youth to become aware of their five senses and emotions. This awareness then allows the natural compassion and joy innate in children to flourish and blossom.

Frequently Asked Questions about Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road

What is the Age Range of Children that Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road accepts?

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road Open?

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road have capacity for?

Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has capacity for a total of 70 Children.

How far is Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to the centre of Surbiton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Surbiton, Claremont Road has an Enhanced Service - more info.