Toad Hall Nursery Chessington

74-76 Bridge Road, Chessington KT9 2ET

Toad Hall Nursery Chessington, Chessington, London
Toad Hall Nursery Chessington, Chessington, London
Toad Hall Nursery Chessington, Chessington, London

Toad Hall Nursery Chessington is a childcare service that looks to reward the confidence parents place in the nursery with an advantageous programme of early years education for their children, within a safe and pleasant facility.

Staff are well-qualified in safeguarding the well-being and health of children, ensuring that any individual needs are accounted for within the service, while pursuing trusted methods of active learning and physical development.

Toad Hall Nursery Group deliver high quality childcare and they ensure the welfare of each and every child by providing a secure and safe environment where children are encouraged to be healthy and active learners. Fresh food is prepared daily and all meals are nutritionally balanced.

Highly qualified staff will enable all children form secure attachments which ensure healthy emotional development and children are able to extend their learning in a calm and relaxed manner therefore preparing them for the life ahead.

Group: Toad Hall Nursery Group

Person in charge: Emma Ockenden (Manager)

Local Authority / Social Services: Royal Borough of Kingston upon Thames Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 80

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Toad Hall Nursery Chessington has a Review Score of 9 (8.963)

The Review Score of 9 (maximum of 10) for Toad Hall Nursery Chessington is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Toad Hall Nursery Chessington in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.463 for Toad Hall Nursery Chessington is calculated as follows: ( (114 Excellents x 5) + (88 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 216 Ratings = 4.463

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Toad Hall Nursery Chessington is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 8 Reviews ÷ 16 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Toad Hall Nursery Chessington?

  • Extremely LIKELY
    17
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Toad Hall Nursery Chessington

  • Mother of Child
    16
  • Father of Child
    1
  • Grandfather of Child
    1

Staff very pleasant and helpful. Nursery newly refurbished and very much improved. Excellent daily feedback given, our child loves going to this nursery. Highly recommended.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

My daughter loves coming to this nursery. Her transition from baby to toddler has been a very positive experience for us so far. I find the nursery has a wide range of activities for the children. The staff are also very professional and pleasant to deal with. The introduction of Parentzone website has been particularly useful for us as it documents and informs us on our child's progress.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter has recently started in Stars room and I am so pleased with the nursery and the staff, they go out of their way to make you feel comfortable and happy to leave your child in their hands. Amazing.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The manager and her team have done a brilliant job. The enthusiasm and zeal they portray each day of providing a better environment for the happiness and learning of the children gives me confidence. Shout out to all the hardworking staff over at Toad Hall.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Very friendly staff. The children always seem so happy. Lots of activities to keep the children entertained and stimulated.
Staff are very approachable always willing to help. Regular feedback is given every day. Highly recommended nursery.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has just started, the key worker she has is very reassuring and informs me of any little thing my daughter has done I'm very impressed and pleased with this choice of nursery. The nursery is very safe with lots of security measures to ensure the children's safety.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is an excellent nursery where my son is happy and well cared for. He started in the baby room and has recently had a very smooth transition to the toddler room. The nursery has good communication with parents. I have a book completed each day stating my son's activities and what he's eaten. The nursery holds lots of events such as Christmas Fayres, Red Nose Day activities. Both my husband and I are very happy with our son's care and development at Toad Hall.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has been attending Toad Hall since may 2016, she has settled in really well and has formed great bonds and relationships with all the staff, including the manager. She is happy and excited to come to nursery every day.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have been very impressed with Toadhall at Chessington since the new manager took over. She has made me feel at ease with the way she manages the nursery and her team. The staff are very friendly and informative, and the children are always busy doing fun activities. The manager and the staff are very accommodating and can't do enough for you, the staff are very approachable if there is anything to discuss and bend over backwards to help you, and suit their services to your needs.
The staff have thought very carefully about the resources for the children and they have lots of choice of equipment to play with and learn from. I would definitely recommend Toadhall Chessington as a fabulous nursery. Thank you for all your hard work the manager and her team :)

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

I have been delighted with Toad Hall and the excellent service provided. In the year and a half my son has been attending, I have watched him blossom and it's highly due to the excellent staff and nurturing environment provided. Management are accommodating and involved, the staff are capable and mature (whilst being a lot of fun) and the overall environment is safe, clean and welcoming. I can't rate it highly enough.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Excellent nursery in any way you want to describe it. They have refurbished it with new toys and furniture and rugs and new learning things. Staff are excellent. My little girl loves it there and she enjoys this safe delightful nursery very much. Hopefully it will get an outstanding achievement by Ofsted report.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My girl is happy to come to nursery and some evenings she doesn't want to go home!
Staff are friendly and all the kids look happy.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Great nursery for both older and younger children. Both my daughters look forward to attending nursery and they are very well looked after. The staff are great and provide detailed feedback at the end of every session.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Staff very friendly, always helpful and seem to care about each of the children. My daughter and nieces love coming to the nursery. The range of activities for the pre-school children is great - especially Sparkles and Football coach which my daughter adores.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Our son has attended Toad Hall for 3 years and our daughter for 5 months. Both children are happy and enjoy attending. They now have great staff in place and fun structured activities. Friendly and welcoming.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Good

My son has been at Toad hall bridge road for 18 months, for a majority of that time we have been happy. The staff have been warm and welcoming and mother-like to him. Hes now moved into pre school and the nursery has been involved with many changes of management and staff, during the changes we struggled as a family, though we are now pleased to say that the nursery is better than ever. The staff are professional and experienced, they are working hard to catch up and make the nursery the place we all want all our kids to go. Thanks team.

I would like to see sun shades and mandatory hats outside, and a effort to use alternative or no sweeteners in the children's food.

How likely would you be to recommend Toad Hall Nursery Chessington? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Satisfactory

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been at Toad Hall for just over a year. She loves being at Nursery and I have always felt that she has been well cared for and well fed, despite the large turnover of staff, which has been a problem. Since the new management took over in the summer, things are becoming more stable and there has been much more encouragement for parents to get involved with the Nursery. The recent EYFS evening for parents was a great opportunity for us to see some of the learning activities the children do (and experience them ourselves - I will never look at cornflour in the same way again!!). Since moving into the next group, my daughter's learning has developed massively in a short space of time, and I think this is mainly down to the learning activities the nursery offers, but also partly because they provide opportunities for her to mix with older children. We are happy with the Nursery and hope that the current staff will stay!

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Since new management has begun there has been a great effort to improve the nursery. They are struggling to find full time replacement for a key staff member who has left. Not sure if it is an industry shortage of good staff, or a problem with the nursery. I am pleased to know that they are looking for the 'right person' not just anyone.

How likely would you be to recommend Toad Hall Nursery Chessington? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Satisfactory

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

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Awards / Recognitions

December 2013

'Good Egg' Award

Recipient: Toad Hall Nursery Group

Date: Sunday 01 Dec 2013

more details

Job Vacancies

Staff Profiles

Emma

Emma Ockenden

Job Title: Nursery Manager

Joined: 2012

Description:

I have been working with children and families within the Early Years sector for 16 years.

I am fully qualified having gained my BA Hons Degree in Childcare and Education in 2010. It is my responsibility to ensure that your child is fully cared for and enjoys their nursery experience. I lead a team of 14 amazing staff, who are all committed to provide quality care and education for your child. We are registered to care for 57 children in the nursery.

I consider it to be essential that myself and the staff work in partnership with you, as the parent or carer of your child. We hope that we can demonstrate our vision and approach to childcare by welcoming you to our nursery.

I look forward to meeting you soon, and if you have any questions – please don’t hesitate to get in touch!