Bright Horizons Teddington Cedar Road Day Nursery and Preschool has a Review Score of 9.3 (9.265) out of 10, based on 11 reviews in the last 2 years. Over all time Bright Horizons Teddington Cedar Road Day Nursery and Preschool has 55 reviews.
Review from N A (Father of Child) published on 14 August 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for your kind feedback. We're delighted to hear of your son's progress and happiness and we truly appreciate your recommendation to other parents.
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Review from Elena P (Mother of Child) published on 14 August 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for your wonderful review. We're delighted your daughter has settled so well, built strong bonds with our team and is thriving in her development. Thank you for your recommendation.
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Review from M M (Father of Child) published on 23 July 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for your kind words. We're so pleased to hear your daughter is settling well. Supporting families through this transition is what the team are here for and it's lovely to see that reflected. Thank you for your recommendation.
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Review from Lauren S (Mother of Child) published on 27 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for your wonderful review. We're so glad to hear that both of your children are enjoying their time at Bright Horizons Cedar Road. It's great to know that your daughter has built strong bonds with the team and is thriving at our nursery. Thank you for your recommendation.
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Review from A C (Mother of Child) published on 11 February 2025
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Reply from Amanda Barlow, The Parent Team at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
We appreciate your feedback and we are aware of your case. If you have any further details or if there's anything specific you would like us to address, please feel free to contact our customer service team at ukcomplaints@brighthorizons.com to provide additional details.
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Review from C H (Mother of Child) published on 14 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for your review. We are delighted to receive your positive feedback and we're thrilled to hear your son is thriving at our nursery.
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Review from Dan O (Father of Child) published on 6 June 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for sharing your daughter's wonderful experience at Bright Horizons Teddington Cedar Road. Your recommendation means a lot to us and we'd be thrilled to welcome your family back if you return to the area. Thank you again for your kind words and trust in our team!
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Review from Assel S (Mother of Child) published on 21 May 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for sharing your exceptional experience with us! We're thrilled to hear that your daughter has blossomed at Bright Horizons Teddington Cedar Road Day Nursery and Preschool.
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Review from Kate P (Mother of Child) published on 12 March 2024
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Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you for sharing your daughter's positive experience at Bright Horizons Teddington Cedar Road Day Nursery and Preschool! We're thrilled to hear that she has thrived and developed a strong bond with her key person and the team. We look forward to continuing to support your daughter's growth and development.
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Review from Sonny D (Father of Child) published on 28 September 2023
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Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Thank you so much for taking the time to leave us a 5-star review.
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Review from Bronwyn M (Mother of Child) published on 5 September 2023
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Review from Mariya S (Mother of Child) published on 23 July 2023
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Review from S H (Mother of Child) published on 19 April 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Hi,thanks so much for sharing your experience with us. We are thrilled to hear your little one is thriving at our nursery.
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Review from Channing C (Mother of Child) published on 3 March 2023
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Reply from Amanda, Marketing and Campaigns Executive at Bright Horizons Teddington Cedar Road Day Nursery and Preschool
Hi Channing, thank you for sharing your experience with us. We’re thrilled to hear you and your child are enjoying the nursery.
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Review from R A (Mother of Child) published on 28 December 2022
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Review from C H (Mother of Child) published on 12 December 2022
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Review from N C (Mother of Child) published on 12 December 2022
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Review from L J (Mother of Child) published on 2 December 2022
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Review from L K (Mother of Child) published on 2 December 2022
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Review from Charlotte S (Mother of Child) published on 2 December 2022
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The Review Score of 9.3 (9.265) out of 10 for Bright Horizons Teddington Cedar Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.750 for Bright Horizons Teddington Cedar Road Day Nursery and Preschool is calculated as follows: ( (105 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.515 Points relating to the number of positive Reviews for Bright Horizons Teddington Cedar Road Day Nursery and Preschool is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 97 number of registered child places is 19.4. 10 Positive Reviews ÷ 19.4 = 0.515
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Bright Horizons Family Solutions Ltd
Date: Tuesday 30 Apr 2019 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Thursday 01 Mar 2018 More details
Recipient:
Bright Horizons Family Solutions Ltd
Date: Wednesday 01 Mar 2017 More details
Job Title: Nursery Manager
Job Title: Deputy Manager
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