Bright Horizons New Eltham Day Nursery and Preschool

699 Sidcup Road, New Eltham, London SE9 3AQ
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9.8 81 Reviews
  • Bright Horizons New Eltham Day Nursery and Preschool, London
Bright Horizons New Eltham Day Nursery offers high-quality care and education for babies from 3 months to children aged 5.

Staff at New Eltham strongly believe in the importance of outdoor adventure and encourage children to explore the outdoor area as ofter as possible.

The garden for each room is changed every day with new and inspirational activities for the children.

There is a large pirate ship for hours of fun and role play plus a climbing frame, playhouse, bikes and planting areas for children to grow their own vegetables.

The four age-specific rooms are set up to facilitate the individual needs of each child, there are lots of educational activities as well as fun messy play in the toddler and nursery rooms. The preschoolers have access to ICT equipment such as a smartboard and interactive computers to enhance learning.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.
An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery was rated 'Good' by Ofsted in July 2018.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Eleonora (Nursery Manager)

Number of Childcare Staff

  • 32

Total Places for Children

  • 69

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons New Eltham Day Nursery and Preschool Reviews (81)

9.8

Bright Horizons New Eltham Day Nursery and Preschool has a Review Score of 9.8 (9.847) out of 10, based on 23 reviews in the last 2 years.
Over all time Bright Horizons New Eltham Day Nursery and Preschool has 81 reviews.

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Reviewer Connection to Bright Horizons New Eltham Day Nursery and Preschool
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Review from Alex W (Mother of Child) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve been using Bright Horizons New Eltham since 2017. Over this time, the nursery has expanded in size, and they’re now developing a forest school, which looks to be exciting and a wonderful resource for the children. We have always been very impressed with the exemplary care that the staff provide,
and our kids have always loved going in, they’ve made great friends, and they have access to wonderful activities and resources to complement their individual learning.
The app is very useful too, we can see what our child has been up to in the day and can communicate with the friendly staff easily. We’d highly recommend the nursery as a nurturing place to send a child from 0-4!
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool
Thank you so much for your positive feedback! Thank you for recommending us!
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Review from Camila D (Mother of Child) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have sent our child here and we couldn’t be happier. The staff are all so caring, the activities the children do are always so creative and engaging, our child absolutely loves going. What really attracted us to here was the fact that the children get so much outside time, playing and having fun
in the garden. Food cooked for the children each day is so healthy and varied. The staff always go above and beyond. I 100% recommend!
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool
Thank you so much for your positive feedback and for recommending us!
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Review from J M (Mother of Child) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had two children attend this nursery, my eldest is now in school and my youngest is currently attending the nursery. Although there are many other nurseries much closer to where we live, none of them compare to this nursery. The nursery setting itself is fantastic with so many great facilities
like a children’s kitchen, sensory room and a vast amount of outdoor space. I feel happy and confident every time I drop my child off at nursery knowing that the staff are going to take the very best care of him. There are always fun, engaging and educational activities arranged on a daily basis which my child loves. It’s great to get updates throughout the day with photos attached. Every member of staff is friendly, caring and attentive to children’s needs. I would highly recommend this nursery.
Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool
Thank you for your positive feedback! We're thrilled your children thrive here. Your confidence in us means a lot.
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Review from Alexandra C (Mother of Child) published on 9 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was very impressed at the beginning with the facilities but over time I’ve noticed a few things that have made me change my mind. My son had a pom pom stuck in his nose for a couple of days from nursery until I removed it with a tweezer, we were lucky it didn’t go up his nose. Some of the staff do
not look after the children properly, my son was often coming home with dried poop around his bottom, very dirty hands and face, wet clothes and dirty socks. Many times I asked why they were handing him to me at the end of the day with such dirty hands, all covered in paint or dirt and only then I was asked if I wanted a wet wipe to clean them. Other times he was handed to me with his nappy full and sometimes his nappy was getting changed only when I would go inside to pick him up. They lack in cleanliness, the floors are dirty and children's clothes and bags were all on the floor. Not all bad things, a big thank you to the two nursery nurses and 3rd in charge for doing a great job with my son.
Reply from Amanda Barlow, Marketing and Campaigns Executive at Bright Horizons New Eltham Day Nursery and Preschool
We appreciate your review and for letting us know about this. We apologise for not meeting your expectations and will review this with the nursery manager. If you'd like to talk further about your…read more
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Review from Simona Z (Mother of Child) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best nursery in the area!
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Review from Anastasiya N (Mother of Child) published on 15 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has attended the nursery since May 2022. She seems to be quite happy to wave us goodbye in the morning when dropping her off in the nursery.
Overall, it has been a good experience in terms of the space/facilities; the nursery is the best in the vicinity. Recent staff changes in the youngest
group due to permanent staff departures, a higher portion of agency employees aren't great, but we will monitor her mood and adaptability.
Management is responsive and tries to accommodate requests when asked.
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Review from L T (Mother of Child) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my girls have been to New Eltham and loved it. My eldest started school as a confident and robust little girl - The nursery were great preparing her for that. She was a muddy and creative child and the nursery embraced and encouraged that too, which I really appreciated. She came home muddy and
full of paint almost every day - it was fantastic! Often she didn't want to come home! My younger daughter currently attends the nursery. She too does so many activities that I would never think to do at home and I really enjoy seeing the pictures that the nursery staff post almost every day. The nursery have been asking for feedback recently and I've noticed that they've really listened and actioned a lot of suggestions already - tea parties with parents for example, which I think the kids are really enjoying. The staff there are energetic and thoughtful and my daughter is really comfortable with them. It's a lovely nursery and sets kids up great for their big move to school.
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Review from Michelle C (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the nursery. I especially feel the staff are amazing. My son has settled in really well and is very happy there. The facilities are great. I also find the app really comforting.
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Review from B L (Father of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, a positive experience with the nursery. My son is very happy there and he enjoys going daily. The staff are nice and helpful and the facilities are generally in good working order for the children.
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Review from Tatiana P (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the nursery itself. However, do not have enough information about my child's activities on a daily basis. Another weak point is a good presentation. My child does not like any kind of sauce and remains hungry when it's already added to the dish. Apart from that, I feel that the
staff take great care of my little one helping him to settle, to interact with other kids and to get and develop new skills.
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Review from B K (Mother of Child) published on 3 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly and professional. The environment is just amazing. Honestly, I love it there! I know my child is definitely safe there. They have different activities for the children.
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Review from Jack S (Father of Child) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has recently started at Bright Horizons, shortly after she turned 2 years old. She has been there a few months now and I can say the staff there are very friendly and constantly try to do their best for the children. They have tonnes to do and lots of interaction for the little ones. They
do events (like Halloween and Christmas) and both were very enjoyable for the children and you can join them to see how they get on in the class. Overall, a wonderful experience for both my child and myself so far, highly recommended nursery!
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Review from Martin W (Father of Child) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have two boys that have gone through this nursery, they have been great. Our boys are not the most compliant children you have met! I can't fault this nursery and staff at all, they have allowed our boys to flourish and developed their own confident personalities.
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Review from Rebecca K (Mother of Child) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at the preschool are fantastic, they do clearly care about the children. We see the same faces every day and staff are always happy. The facilities are great and the children are always doing a variety of different activities. There is a lot of outside space and the children have access to the
space, all day. Food is healthy and varied and it has greatly improved my son's fussy eating. Would highly recommend.
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Review from L C (Mother of Child) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing nursery. Friendly and supportive staff, who form real relationships with the children and parents. Great communication via the app, with frequent images of the day and a varied and wide ranging curriculum of activities.
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Review from Martha B (Mother of Child) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but brilliant things to say about this nursery, my girls go in and leave happy, every day. I know that my children will be supported and cared for highly, whilst being encouraged to challenge themselves and learn new skills. The girls mix with the loveliest bunch of children every day.
They laugh, cuddle and play together so well. Everyone who works here, whether it's management, to lunchtime cover, always have a smile on their face and a real care for the children and that really shows. This nursery is fabulous.
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Review from Nikki W (Mother of Child) published on 11 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started in the toddler room in April this year and he loves it! He has made such a lovely bond with his key person, which is so nice to see. He always comes home with some amazing artwork and some of the activities they do are brilliant. The nursery have a great app which tells me all about my
son's day, as well as his development progress, which is completed by his key person. This is also a good way to communicate with the toddler room team and share activities and days out that we do at home. The nursery building itself is fairly new and has a large outdoor area and as my son loves being outdoors, this is great for him. The management team at New Eltham are very accommodating to my son's needs and went above and beyond to support during the settling-in process. Thank you.
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Review from H B (Father of Child) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is very happy at nursery and effort is made to really understand her. The nursery is flexible where possible.
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Review from Lisa C (Mother of Child) published on 1 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves it, she has been there for over a year and moved up to her third room now. Each room has been great with excellent key workers and room leaders, all the activities they do are brilliant. I love the fact that they spend as much time as they can outside and exploring, my daughter
has come on leaps and bounds since joining. The food they have is great too and great variety of flavours.
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Review from Laura W (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very pleased with the nursery, as is our son. He is happy to go every day and enjoys attending the nursery. We have no negative comments regarding the nursery. The only critique is that I wished there was an app to log on and see my sons daily progress instead of the paper charts. I understand
that this is something that is being developed though, so I look forward to this coming along soon.
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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Bright Horizons New Eltham Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.847 for Bright Horizons New Eltham Day Nursery and Preschool is calculated as follows: ( (238 Excellents x 5) + (32 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 275 Ratings = 4.847
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bright Horizons New Eltham Day Nursery and Preschool is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 number of registered child places is 13.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (2)

Eleonora

Eleonora

Job Title: Nursery Manager

Eleonora has been part of Bright Horizons since 2017, with a short break for maternity leave after the birth of her daughter—an experience that deepened her appreciation for early years development on both a professional and personal level.


Working with children has always been a true passion for Eleonora. She finds genuine joy in seeing each child grow, learn and thrive in their own unique way. Supporting their emotional, social, and educational development is deeply rewarding and continues to inspire her every day.


Her commitment to early years care goes beyond daily routines—she is dedicated to creating safe, engaging and nurturing environments where every child can flourish.

Demi

Demi

Job Title: Deputy Manager

Demi is our Deputy Manager and is a dedicated and nurturing Early Years professional with strong leadership skills and a passion for delivering outstanding childcare and education. Known for building strong relationships with families and colleagues, and for supporting the smooth running of the nursery through a calm, hands-on approach.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons New Eltham Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons New Eltham Day Nursery and Preschool has an Enhanced Service - more info.