Bright Horizons New Eltham Day Nursery and Preschool

699 Sidcup Road, New Eltham, London SE9 3AQ
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9.8 78 Reviews
Bright Horizons New Eltham Day Nursery offers high-quality care and education for babies from 3 months to children aged 5.

Staff at New Eltham strongly believe in the importance of outdoor adventure and encourage children to explore the outdoor area as ofter as possible.

The garden for each room is changed every day with new and inspirational activities for the children.

There is a large pirate ship for hours of fun and role play plus a climbing frame, playhouse, bikes and planting areas for children to grow their own vegetables.

The four age-specific rooms are set up to facilitate the individual needs of each child, there are lots of educational activities as well as fun messy play in the toddler and nursery rooms. The preschoolers have access to ICT equipment such as a smartboard and interactive computers to enhance learning.

Their unique Healthy Hearts and Minds activities provide inspirational and engaging learning experiences using the innovative and well established Boogie Mites and myHappymind programmes.
An enriching Ready for School programme gives every child the opportunity to gain knowledge and confidence to thrive in school and beyond.

The nursery was rated 'Good' by Ofsted in July 2018.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Eleonora (Nursery Manager)

Number of Childcare Staff

  • 32

Total Places for Children

  • 69

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons New Eltham Day Nursery and Preschool Reviews (78)

Total of 78, showing 1-20
9.8

Bright Horizons New Eltham Day Nursery and Preschool has a Review Score of 9.8 (9.773) out of 10, based on 21 reviews in the last 2 years. Over all time Bright Horizons New Eltham Day Nursery and Preschool has 78 reviews.

Overall Experience

  • 66
  • 12
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Date Published

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Review from D J (Mother of Child) published on 5 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our daughter first joined the toddler room, then progressed to the nursery room when she turned 2. She has loved attending both rooms and created beautiful bonds with the members of staff who have all been lovely and caring. With so many different activities, quite a big outdoor space (especially for
the over- 2s) and the forest school, she comes back home happy showing off the new skills and words she's learnt and talking about her friends. I think the equipment and the buildings could use a refresh, perhaps a lick of colourful paint, add a couple of slides in the garden. The kitchen and sensory room play areas are fun.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind review! We're so pleased your daughter is happy, learning and enjoying her time with us.

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Review from Ash A (Father of Child) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We love sending our child to Bright Horizons Eltham and would highly recommend. Their processes mean we are really comfortable on leaving our kids there knowing that they will have the best care, lots of fun and really well fed!! Thank you.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your lovely review! We're so glad you feel confident leaving your child with us and that they're enjoying the care, fun, and food.

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Review from K J (Mother of Child) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank the team at bright horizons more for the support they have given me and my son on our journey with them since September 2023.


I love the fact that I can take him into forest schools on the days he does not attend nursery (for no charge) and experience learning with his peirs. It's

such a fun thing for us to do together.


The food menu is great and offers a wide variety or new flavours tastes and smells


All the staff at the nursery are welcoming polite and attentive.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your wonderful feedback! We're thrilled to support you and your son on your journey with us. It's great to hear you enjoy Forest School together and that our menu and team are making a positive impact.

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Review from Vicki R (Nanny Carer of Child) published on 30 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we chose bright horizons for our granddaughter who lives with us. She started in the baby room in December and the care she received was amazing. She is now in the toddler group and is coming on leaps and bounds. I do not worry when she is in their hands as I know she is safe and
well looked after. I give them 5 stars all round - I just wish I could afford to send her for
More than 2 days a week - all nurseries are expensive but I do understand why. Just wish the government did a little bit more for people in difficult situations.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your five-star feedback and for sharing your experience with us. Choosing our nursery for your granddaughter means a lot to us.

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Review from Kayley D (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bright Horizon's New Eltham have always been great. My son loves going to nursery. He's learned so much and has grown in confidence over time. The management team are always responsive and build a strong relationship with the children.
We will be sad to leave when my son starts school
next year.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind words! The team are so happy to hear how much your son has enjoyed nursery and how confident he's become. He'll be missed when he starts school next year and we wish you all the best for this exciting next chapter!

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Review from H L (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My eldest child has attended here since the start of 2022. They have transitioned beautifully from baby room through to pre-school and is currently being guided for their transition into primary school. The staff are amazing, so friendly, caring and knowledgeable. The rooms are well equipped with age
related toys, set ups and games all with educational purposes but making it fun. Parents are invited to get involved for special event days which is so lovely and enables us to get a real insight how your child interacts with their peers and staff. Any queries, questions or issues are always resolved thoroughly with ease and understanding. All of these reasons are why my youngest now attends. Both children come home fulfilled, covered in memories and fun. The new forest school is a huge addition and has been an absolute hit with all the children. The highlight each week! The updates on the app take away that anxiety of leaving your child and the reassurance that they are totally fine!

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you so much for your thoughtful and heartfelt review! We're delighted to hear how well both of your children are thriving at our nursery and that you've had such a positive experience.

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Review from Carla A (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy about everything. Very lovely and welcoming reception, great management team, and super sweet careers in the rooms.


It feel well organised, focus and safe space. I always recommend this nursery to everyone I chat with. They are the top on equipment, treatment to child's, management,..


It

will be sad if one day we need to leave.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you so much for your heartfelt review! We're thrilled to hear you feel welcomed, supported, and confident in the care we provide. Thank you for your recommendation.

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Review from A D (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been attending since 2023. Staff have been lovely and looked after her well. They've listened to our feedback and my daughter has had lovely relationships with her key workers. She is happy to be dropped off. There's a good variety of activities for children including plenty of garden
and outdoor space. Thanks!

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind words! We're so pleased to hear your daughter is happy and enjoying her time with us. It's great to know she's built strong relationships and is benefiting from the variety of activities and outdoor space.

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Review from A B (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been at the nursery since January and I am very pleased with how the nursery is run and how my daughter is progressing. All the staff are lovely, friendly and give regular updates on my daughter's learning and social development. They also use a fantastic app where they regularly update
what my child is doing, including pictures and what she's eaten throughout the day. The food menu is great and a has a good variety. One particular part of the nursery I love, is the fact the children have the opportunity to attend the safe, onsite forest school to enhance their learning. The forest school leader is great! When the children aren't out at forest school, they have the opportunity to spend a lot of time outdoors playing in a lovely safe environment. My daughter also has sports coach on a Monday which she absolutely loves! I would definitely recommend this nursery to other parents in the area, especially those who like their children to play outside a lot.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your wonderful review! We're so glad to hear your daughter is thriving and enjoying her time with us. It's great that you value our outdoor learning, forest school, and varied activities. We truly appreciate your recommendation and love keeping you updated through our app!

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Review from J D (Mother of Child) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is in the preschool room and is non verbal autistic. The staff, especially his key worker, are absolutely phenomenal with him. He has even stayed on an extra year due to being deferred and I will honestly be so heartbroken when he has to leave. The support we have had, I will forever be grateful
for. My little boy has come so far since starting here.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We're thrilled to hear your son is thriving at our nursery.

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Review from E A (Mother of Child) published on 29 October 2024
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Overall Experience  Overall Experience 5.0 out of 5

In August 2024, my son started attending the nursery as I went back to work. The staff and the management team at Bright Horizons New Eltham Day Nursery and Preschool were very accommodating and supportive during the transition period. Every time I pick up my son from nursery I can tell that he has
had an enjoyable and fulfilling time there. A true testament of the amazing work that the team does there! The regular updates we receive from the nursery app make the time away from him more bearable and we get a glimpse into the enjoyable and exciting activities they do there.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind review! We're delighted that your son is enjoying his time at Bright Horizons New Eltham and that our staff has made your transition back to work smoother. We appreciate your support!

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Review from Ana F (Mother of Child) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but great things to say about this nursery. I know that my son is in great hands and I honestly have zero concerns.
The staff are wonderful, starting from the admin side, always assisting me with the vast queries I've had. The baby room staff are fantastic with my baby's development,
they give me tips, when I ask for suggestions they're always happy to help and I know my son loves to go and is excited for his day to start because he knows he'll be going to nursery.
I think it's great that they have messy play, that they play outdoors and they also have a great meal service and constant updates during the day.
Great service overall, I'm grateful for having chosen Bright Horizons New Eltham Day Nursery and Preschool.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your fantastic review! We're glad to hear you have confidence in our nursery and that your son loves coming here. It's great to know our staff are meeting your needs and supporting his development.

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Review from Adam B (Father of Child) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great facilities for my boy to learn and play and have outdoor space to get messy and develop. He has really come out of his shell. The team is amazing, they are so caring and kind, which really makes the transition effortless.

Reply from Amanda Barlow, The Parent Team at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your kind words! We're thrilled to hear that your son is thriving and enjoying his time at our nursery. It's wonderful that our caring team has made his transition effortless!

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Review from S R (Mother of Child) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management team at New Eltham Bright Horizons are caring and dedicated, creating a warm and nurturing environment. Our son has thrived here, gaining confidence, social skills, and a love for learning. The variety of activities is fantastic, and communication with parents is excellent.
We highly recommend this nursery to anyone looking for a safe, enriching place for their child.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your glowing review! We're thrilled to hear how much your son has thrived at New Eltham Bright Horizons. It's wonderful to know our caring staff, engaging activities, and strong communication have made such a positive impact. We appreciate your high recommendation!

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Review from H G (Mother of Child) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter loves coming to nursery! She has thrived here, building essential social and life skills. She’s made some wonderful friends whilst learning and developing both her motor and language skills. We felt supported when tackling the potty training stage and it brings us as parents such reassurance
to see our daughter happy, safe and nurtured when she attends.
We love hearing about the things she’s done during the day, whether it’s sport, painting, going on a little outing or baking! It’s important to us that she is part of a multicultural peer group and an inclusive environment too. I’m sure the skills and social awareness will benefit our daughter moving forward to starting school as well as integrating into the wider world.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

We're thrilled to hear about your daughter's positive experience at our nursery! Thank you for your kind words!

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Review from D K (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I love bringing my child here! She enjoys it so much and has formed such a great bond with her teachers! The staff are lovely and always so welcoming and supportive.
I love how big the nursery is, and there’s so much space for children to grow, such as the big garden and the forest school!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for taking the time to share your valuable feedback with us. We appreciate your kind words, and hearing from our parents reminds us why we do what we do.

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Review from Jon C (Father of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They've been really helpful and responsive throughout, and the staff show great care to the children. Our child loves going there, and he has built a great rapport with the staff.
The facilities are clean and modern, and they are constantly coming up with fresh ideas to make every week feel a bit
different. We have complete trust in everyone there.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

We are delighted to receive your positive feedback, and we're thrilled to hear your child is thriving at our nursery.

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Review from Alex W (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We’ve been using Bright Horizons New Eltham since 2017. Over this time, the nursery has expanded in size, and they’re now developing a forest school, which looks to be exciting and a wonderful resource for the children. We have always been very impressed with the exemplary care that the staff provide,
and our kids have always loved going in, they’ve made great friends, and they have access to wonderful activities and resources to complement their individual learning.
The app is very useful too, we can see what our child has been up to in the day and can communicate with the friendly staff easily. We’d highly recommend the nursery as a nurturing place to send a child from 0-4!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you so much for your positive feedback! Thank you for recommending us!

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Review from Camila D (Mother of Child) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have sent our child here and we couldn’t be happier. The staff are all so caring, the activities the children do are always so creative and engaging, our child absolutely loves going. What really attracted us to here was the fact that the children get so much outside time, playing and having fun
in the garden. Food cooked for the children each day is so healthy and varied. The staff always go above and beyond. I 100% recommend!

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you so much for your positive feedback and for recommending us!

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Review from J M (Mother of Child) published on 12 March 2024
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Overall Experience  Overall Experience 5.0 out of 5

I have had two children attend this nursery, my eldest is now in school and my youngest is currently attending the nursery. Although there are many other nurseries much closer to where we live, none of them compare to this nursery. The nursery setting itself is fantastic with so many great facilities
like a children’s kitchen, sensory room and a vast amount of outdoor space. I feel happy and confident every time I drop my child off at nursery knowing that the staff are going to take the very best care of him. There are always fun, engaging and educational activities arranged on a daily basis which my child loves. It’s great to get updates throughout the day with photos attached. Every member of staff is friendly, caring and attentive to children’s needs. I would highly recommend this nursery.

Reply from Amanda Barlow, Campaigns & Digital Marketing Executive at Bright Horizons New Eltham Day Nursery and Preschool

Thank you for your positive feedback! We're thrilled your children thrive here. Your confidence in us means a lot.

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Current Review Score: 9.8 (9.773)

Overview of Review Score

The Review Score of 9.8 (9.773) out of 10 for Bright Horizons New Eltham Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.773 for Bright Horizons New Eltham Day Nursery and Preschool is calculated as follows: ( (207 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 251 Ratings = 4.773

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bright Horizons New Eltham Day Nursery and Preschool is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 number of registered child places is 13.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (6)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

Meet the Team (2)

Eleonora

Eleonora

Job Title: Nursery Manager

Eleonora has been part of Bright Horizons since 2017, with a short break for maternity leave after the birth of her daughter—an experience that deepened her appreciation for early years development on both a professional and personal level.

Working with children has always been a true passion for Eleonora. She finds genuine joy in seeing each child grow, learn and thrive in their own unique way. Supporting their emotional, social, and educational development is deeply rewarding and continues to inspire her every day.

Her commitment to early years care goes beyond daily routines—she is dedicated to creating safe, engaging and nurturing environments where every child can flourish.
... Read more
Demi

Demi

Job Title: Deputy Manager

Demi is our Deputy Manager and is a dedicated and nurturing Early Years professional with strong leadership skills and a passion for delivering outstanding childcare and education. Known for building strong relationships with families and colleagues, and for supporting the smooth running of the nursery through a calm, hands-on approach.
... Read more

Frequently Asked Questions about Bright Horizons New Eltham Day Nursery and Preschool

What is the Age Range of Children that Bright Horizons New Eltham Day Nursery and Preschool accepts?

Bright Horizons New Eltham Day Nursery and Preschool accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Bright Horizons New Eltham Day Nursery and Preschool Open?

Bright Horizons New Eltham Day Nursery and Preschool is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Bright Horizons New Eltham Day Nursery and Preschool have capacity for?

Bright Horizons New Eltham Day Nursery and Preschool has capacity for a total of 69 Children.

How far is Bright Horizons New Eltham Day Nursery and Preschool to the centre of London?

10.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons New Eltham Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons New Eltham Day Nursery and Preschool has an Enhanced Service - more info.