Bright Horizons East India Dock Day Nursery

3 Newport Avenue, Virginia Quay, Docklands, London E14 2ED

Bright Horizons East India Dock Day Nursery, London, London
Bright Horizons East India Dock Day Nursery, London, London
Bright Horizons East India Dock Day Nursery, London, London

Part of Bright Horizons portfolio, East India Dock Day Nursery accepts children from three months to three-years-old, offering automatic progression to the electron building for preschool education for children aged two to five-years-old.

The nursery has specially designed rooms equipped with fantastic resources and a dedicated and experienced team of practitioners. Located in a secure residential area and next to a local park, there are many opportunities for the children to explore outdoors and to be taken on regular walks into the local community.

The rooms are geared around safe-play and is equipped with areas such as a book corner, sensory exploration, music and movement. The nursery has a free flow garden, giving children many opportunities to take part in the outdoor activities, encouraging them to learn, explore and discover the world around them.

Children take part in Bilingual Beats sessions, teaching them Spanish French (which is taught by a staff member).

All meals at the nursery are freshly prepared and cooked on-site and menus are planned to provide the children with a nutritionally balanced diet throughout the week. The cookery club allows children to participate in preparing snacks with the nursery chef.

Group: Bright Horizons Family Solutions

Person in charge: Alexandra Keys (Nursery Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council

Number of Staff: 32

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 84

Age Range: from 0 years 3 months to 3 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Directions:

The nursery is located under a minute away from East India DLR station and 3 minutes to Canning town for the jubilee line and 10 minutes from canary Wharf.

Visiting:

Located in a walking distance to Canary Wharf (about 20 minutes walk)

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Bright Horizons East India Dock Day Nursery has a Review Score of 9.3 (9.295)

The Review Score of 9.3 (maximum of 10) for Bright Horizons East India Dock Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Bright Horizons East India Dock Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.759 for Bright Horizons East India Dock Day Nursery is calculated as follows: ( (82 Excellents x 5) + (26 Goods x 4) ) ÷ 108 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.536 Points relating to the number of positive Reviews for Bright Horizons East India Dock Day Nursery is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 9 Reviews ÷ 16.8 Target = 0.536

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons East India Dock Day Nursery?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bright Horizons East India Dock Day Nursery

  • Father of Child
    5
  • Mother of Child
    4

The nursery is great! The stuff are very friendly and they look after every child with great care. There is always a lot of entertainment for kids available, from messy activities, to book reading, playing outside etc. The staff are always helpful and always willing to cooperate with parents on what they want their children to focus on in terms of their development. Comparing to other nurseries in the area, the space is huge, there is an outdoor garden and a communal garden where kids can run and play as well as riverside walks etc.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter is part of a community at East India Dock; the staff all make her feel welcome and she has made some great friends - some inseparable with some of her first words being her friend's names. I am really happy with how she is developing and looked after. I couldn't ask for more.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been attending this nursery for the last 5 months and I've been very happy from the day she settled. This is the first nursery she's attended and the main staff in her room have taken a lot of care to ensure she settled well in the first few weeks. I have never worried about my child during the day and the staff always provide detailed feedback about her day when I collect her. I've received good feedback in respect to my child's development - good to know that they track this and support her development. Having consistent staff helps with this.

My child looks forward to going to nursery and appears to go in happy and leave happy each day. I've been impressed that all staff (not only the ones in her room) know her by name and greet her in the mornings and when we leave. The managers are often visible at the nursery and available to answer questions.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

As with other parents, we also had a dilemma of which nursery and an initial scepticism of whether our child will settle down well or not.
Although we have a nursery next door, we preferred Bright Horizons (aka my nursery) due to word of mouth and we must say it was a very good decision. The staff provided a great deal of support and took every measure to ensure our child's requirements are met and he settled down well.
Thanks to all the staff.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

I would like to give my appreciation to the baby room team for looking after my son while he was settling in there and for reassuring me every time I called or met them. Such hard work they do in the baby room.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Bright Horizons East India has surpassed our expectations - the staff have been excellent, very enthusiastic, very caring and very good with our daughter who has developed greatly since joining the nursery.
The facilities are of a high standard and are well maintained - and the menu consists of fresh food, which changes daily.
Overall, we have had a very good experience and would recommend the nursery.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Leaving your child at a nursery requires a lot of trust and the team at East India Nursery have actually won our hearts. They treat children like family and take excellent care of them. Highly recommended.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

My daughter has been attending the nursery since she was 6 months old (she's now 10 months). She is really happy there! The staff are caring, and really attentive.
The nursery is clean and there are lots of outdoor space, which is important to us. We would recommend the nursery to anyone looking for a nursery for their child!

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We love this nursery, the staff really care about the children and our daughter is constantly learning new things. Most importantly our daughter skips into nursery every morning and has a great time with the staff and all her friends. She started there at 8 months which was hard for Mummy, again the staff were very caring and made it as easy as possible for all of us.

How likely would you be to recommend Bright Horizons East India Dock Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Job Vacancies

Staff Profiles

Alexandra

Alexandra Keys

Job Title: Nursery Manager

Description:

I came to London in 2011 to complete my BA in Teaching (Early Childhood Education) through a study abroad programme. After completing my degree, I returned to America where I worked for Bright Horizons for a short time. I returned to London in 2012 to complete a Masters degree in International Child Studies.

I worked for My Nursery as a nursery nurse, then worked my way up to Manager. My Nursery was acquired by Bright Horizons in December 2015. I have two children, Poppy and Sophie. I am passionate about early years and ensuring children are provided with every opportunity to develop and learn through play.