Bright Horizons Canada Square Day Nursery and Preschool

20 Canada Square, Canary Wharf, London E14 5NN
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9.6 83 Reviews
  • Bright Horizons Canada Square Day Nursery and Preschool, London
Situated close to Canary Wharf underground station, the bright and homely nursery is perfect for working families.

Every aspect, from the carefully planned rooms to the experienced staff, is designed to help your child’s development, from the age of 3 months to 5 years.

Canada Square children enjoy the use of a huge indoor garden with a life size climbing train, ride on bikes and cars, and lots of space to run around. They also take advantage of the location – with daily trips out along the riverside to watch the clipper boats.

Bright Horizons nurseries have a wide range of play and learning activities designed to encourage happy, confident children who are ready to enjoy a lifelong journey of learning. This includes a unique Growing Programme, a unique set of enhancements that focus on improving preschoolers’ reading, writing, science, maths, physical activity, art and more.

The children also enjoy weekly visits from a Sports Coach, and Bilingual Beats extracurricular sessions at no extra cost.

All-inclusive fees mean that you have less to pack on a busy morning, with everything from healthy lunches and snacks to branded nappies and wipes included.

The nursery is located less than five minutes’ walk from Canary Wharf station on the Jubilee Line, and is just outside Canary Wharf shopping centre.

The dedicated nursery team would love to meet you and your little one, so book a visit today and they will show you everything the nursery has to offer during your own personal tour.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Khaleda (Nursery Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 100

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Canada Square Day Nursery and Preschool Reviews (83)

9.6

Bright Horizons Canada Square Day Nursery and Preschool has a Review Score of 9.6 (9.555) out of 10, based on 20 reviews in the last 2 years.
Over all time Bright Horizons Canada Square Day Nursery and Preschool has 83 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bright Horizons Canada Square Day Nursery and Preschool
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Total of 83, showing 61-80
Review from Stephen T (Father of Child) published on 4 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall an excellent experience so far. Staff are friendly, attentive and do the little extra things that matter. Wipes his nose, meets me at the door of the room so I don’t take shoes off. Greeted with big smiles every day which sets the tone that they care!
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Review from Kat (Mother of Child) published on 4 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an excellent nursery - I'd have no qualms in recommending to anyone!


The staff in Baby room 2 are outstanding; they are very caring, affectionate, friendly, professional, knowledgeable and always have time to talk regarding my child.


Every day children are prepared fresh, balanced meals

– which are excellent.


Facilities wise, the nursery is very modern and very well equipped. Learning and activities are excellent and every week/month there are different events with a specific focus.


Whilst the nursery does not have an outdoor space attached, this is not an issue as the children are taken out daily (pending weather of course!) for exercise and fresh air.


The management team are excellent; they are very approachable and competent in dealing with queries or issues.


I have nothing but good things to say about this nursery.

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Review from Thirzah P (Mother of Child) published on 24 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with my choice of nursery. My 8 months baby boy loves going to nursery, staff is lovely, caring and friendly.
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Review from Mei (Mother of Child) published on 19 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery
They don't have an outside facility but they always try to take the kids to a nearby parks in which my daughter just absolutely loves is
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Review from S R (Mother of Child) published on 19 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bright Horizons Canada Square is really good. Their staff are really friendly and caring. They are always willing to take time to talk with me and give good updates on my child's day and needs.


They are in a convenient location and I also like that they have convenient hours, easy drop off and easy

pickup.


I would definitely recommend Bright Horizons at Canada Square.

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Review from Jenny W (Mother of Child) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
1. Location - spot on!
2. Management - good communication with all the management team. They even know me by my first name.
3. Toddler 1 Room - I like two members of staff in particular because they work hard and are good at what they do. I will always remember the day when I visited. One of them
was painting on a child's foot then transferred it onto a piece of A4 paper and turned it into a picture of a penguin. It was very impressive, not only the skills but also how calm both she and the child were (we all know it that age group, most kids always run around), it takes a lot to do what she did. Both girls were very patient with my son when he first started and I know they have made a lot of efforts to help him settle in and welcome. I really appreciate it.
4. There are a lot of nice and friendly staff there who make you feel comfortable to leave your child with them even though my son is not in their class yet. Many thanks.
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Review from Onur (Father of Child) published on 7 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A good nursery with a very convenient location. The only disadvantage of the nursery is not having a garden or outside space.
We are happy with this nursery and my son loves the staff there.
From pricing perspective a little on the expensive side, but compensates this with the location.
Reply from Katherine O'Brien, Digital Marketing Coordinator at Bright Horizons Canada Square Day Nursery and Preschool
Thank you for taking the time to submit a review.

The Nursery take great pride in their indoor garden and would like to reassure all parents that the children from all rooms go on daily supervised…read more
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Review from Holly B (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
The team are lovely, they genuinely look to go the extra mile. I cannot fault them and would highly recommend (and do) to my mum friends looking for a nursery.
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Review from Rebecca M (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started last month and he has settled in really well. This is attributed to the care and high standards of the staff.


The staff are friendly and always take the time to speak to you about the day.


It’s a very welcoming environment and child friendly. There are lots of activities for the

children. We couldn’t be happier with our choice of nursery.
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Review from Lei W (Mother of Child) published on 2 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I currently use the preschool back up care for my 4-year-old son. He started in the another nursery when he was 13.5 months old. When we left in September 2017 for a new school nursery, we needed back up care for when the new school were closed for school holidays. We chose Bright Horizons based in
Canada Square as my son had previous play sessions whilst at the previous nursery, so I'd know he'd be familiar with the environment. We wanted a larger setting for him as he got older, so Canada Square is the perfect option for him. Since using Canada Square back up care in October 2017 and December 2017, he has really enjoyed his time there and looks forward to going in the morning, which is a good sign. We also know the deputy manager from his time in the other nursery, so it was lovely for him to see a familiar face at Canada Square. The practitioners I've met in the preschool room and around nursery have all been very upbeat and positive, always a cheery greeting when you drop off or pick up.
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Review from Lusine A (Mother of Child) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's nearly one year since my son joined this nursery. I like the nursery, the staff are amazing, they are very caring. The food is great here. My son really enjoys his time spending here.
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Review from Jibby M (Mother of Child) published on 30 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with the care, love and fun my son experiences on a day-to-day basis. I am also happy with the range of activities and learning opportunities available to him.
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Review from Tim M (Father of Child) published on 27 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great staff. They have made my son feel extremely welcome. I am confident that he is safe, very well cared for and stimulated.
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Review from Katarina S (Mother of Child) published on 3 November 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
My son, who is ten months old, has now been with the nursery since September 2017. There has not been a day when he is not smiling when we arrive in the morning.


The staff, who take care of him (Baby Room 1) are excellent; they are caring, confident, loving and dedicated to their work.


The

activities are varied, fun and help my son to explore new things.


The food menu is excellent, it is made on site, based on nutritional ingredients and fun. Compliments to the chef!


Since there is no outdoor playground, I am glad that they take out the children once per day. It always looks like an adventure and the children seem to love it.

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Review from Nazmin (Mother of Child) published on 16 October 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
My daughter went to this nursery from when she was just one and left at three. When she started it was still under previous ownership and was amazing.


I had to take my daughter out of this nursery after months of trying to communicate with management and staff (I had to remove my daughter who was

deeply unhappy.)


The poor experience I had could have been due to the management transition but a lot of it has to do with the level of experience staff have in the nursery and poor communication with parents and staff for handover.


My daughter is flourishing in another nursery. I waited several months before leaving the nursery but also leaving this review. I have since spoken to other parents recently who confirm that there has been marginal improvement in communication or care.


I hope this nursery improves. It has some great staff that are being let down by others and it’s a shame as was such an amazing place once.

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Review from Kelly P (Mother of Child) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Back up care, very happy with the service I received with the care from the staff, who were very helpful in sorting out my care and were on standby if there were any problems.
My son had a fun, exciting day and learnt lots of new things. I will definitely recommend this nursery to others.
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Review from F S (Mother of Child) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nursery teachers are generally very warm hearted and caring.
They are observant and seem to know my child very well. My daughter enjoys her time in the nursery.
Price wise - to consider government funding for children at 3years and to ensure alignment of prices with similar Bright Horizons in Canary
Wharf.
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Review from Martin (Father of Child) published on 17 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy joined Canada Square (previously Little Unicorns) when he was 1. In the early days it was hard for him but thanks to the amazing efforts of the staff he eventually settled. He's now 3 and we recently relocated, and we've moved him to a local nursery. During the 2 years he was at Canada
Square he grew from a little timid baby to a confident toddler. He loves going to nursery, he loves playing with his buddies and most of all he loves his practitioners. It was heartbreaking to move him out and once again we were worried about how he would settle into a new nursery. Amazingly he was settled within 2 weeks and by the third week, he was back on a full-time schedule! I believe this was all thanks to his amazing practitioners who had (from day one) consistently made his nursery experience a positive one, and so when joining a new nursery he took to it like a duck to water. The staff have really helped shape our little boy into the confident toddler he is today. Thank you.
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Review from R D (Mother of Child) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean nursery, friendly and caring staff. More wiping of snotty noses would be good.
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Review from V G (Mother of Child) published on 11 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My children have been at the nursery since they were less than a year old. The care of the practitioners since then has been excellent. The environment is very nurturing and the children all well looked after. They are kept engaged with a number of activities and the learning and development is excellent.
There has been some management issues but I am glad that the management has responded to parents concerns really quickly. I am overall very happy with the nursery.
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Current Review Score: 9.6 (9.555)

Overview of Review Score

The Review Score of 9.6 (9.555) out of 10 for Bright Horizons Canada Square Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.655 for Bright Horizons Canada Square Day Nursery and Preschool is calculated as follows: ( (189 Excellents x 5) + (23 Goods x 4) + (19 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 238 Ratings = 4.655
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Bright Horizons Canada Square Day Nursery and Preschool is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 number of registered child places is 20. 18 Positive Reviews ÷ 20 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Meet the Team (1)

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Khaleda

Job Title: Nursery Manager

Khaleda is delighted to introduce herself as the Manager at Bright Horizons Canada Square.


She joined Bright Horizons in 2017 and has worked across several roles in a variety of settings, continuing her passion for supporting children, families, and staff.


Khaleda is committed to building strong relationships with parents and the team, valuing open communication and creating a warm, supportive environment for everyone. She operates an open-door policy and welcomes families to come and say hello anytime.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Canada Square Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Canada Square Day Nursery and Preschool has an Enhanced Service - more info.