Bright Horizons Canada Square Day Nursery and Preschool

20 Canada Square, Canary Wharf, London E14 5NN

Bright Horizons Canada Square Day Nursery and Preschool, London, London
Bright Horizons Canada Square Day Nursery and Preschool, London, London
Bright Horizons Canada Square Day Nursery and Preschool, London, London

Part of the Bright Horizons family, Canada Square Day Nursery and Preschool (formerly Little Unicorns) offers large, spacious rooms, each tailored to the different age groups of the children. The nursery also boasts a large play room (including a life size train) and a library.

The nursery offers a wide variety of engaging activities, which encourage children to learn and explore in a home from home environment. Children are well-prepared for the transition to school with the unique Bright Horizons Ready for School Programmes, including Growing Readers, Writers and Mathematicians.

Canada Square Nursery has drop off and pick up areas above the nursery entrance and is located at the east end of Canary Wharf. It is easily accessible from the DLR and Jubilee Line stations.

The team of enthusiastic childcare professionals were happy to achieve a 'Good' rating by Ofsted in June 2013. Bright Horizons portfolio was proud to receive the Royal Society for the Prevention of Accidents (ROSPA) award in April 2016.

Group: Bright Horizons Family Solutions

Person in charge: Emma Van Rooyen (Nursery Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Directions:

Canada Square Nursery is located next to the Jubilee line exit and Canary Wharf shopping mall with easy access to also explore the docks.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Bright Horizons Canada Square Day Nursery and Preschool has a Review Score of 9.1 (9.081)

The Review Score of 9.1 (maximum of 10) for Bright Horizons Canada Square Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Bright Horizons Canada Square Day Nursery and Preschool in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.431 for Bright Horizons Canada Square Day Nursery and Preschool is calculated as follows: ( (101 Excellents x 5) + (45 Goods x 4) + (14 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 167 Ratings = 4.431

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.65 Points relating to the number of positive Reviews for Bright Horizons Canada Square Day Nursery and Preschool is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 13 Reviews ÷ 20 Target = 0.650

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bright Horizons Canada Square Day Nursery and Preschool?

  • Extremely LIKELY
    10
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Bright Horizons Canada Square Day Nursery and Preschool

  • Mother of Child
    11
  • Father of Child
    3

It's nearly one year since my son joined this nursery. I like the nursery, the staff are amazing, they are very caring. The food is great here. My son really enjoys his time spending here.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very pleased with the care, love and fun my son experiences on a day-to-day basis. I am also happy with the range of activities and learning opportunities available to him.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Great staff. They have made my son feel extremely welcome. I am confident that he is safe, very well cared for and stimulated.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My son, who is ten months old, has now been with the nursery since September 2017. There has not been a day when he is not smiling when we arrive in the morning.

The staff, who take care of him (Baby Room 1) are excellent; they are caring, confident, loving and dedicated to their work.

The activities are varied, fun and help my son to explore new things.

The food menu is excellent, it is made on site, based on nutritional ingredients and fun. Compliments to the chef!

Since there is no outdoor playground, I am glad that they take out the children once per day. It always looks like an adventure and the children seem to love it.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter went to this nursery from when she was just one and left at three. When she started it was still under previous ownership and was amazing.

I had to take my daughter out of this nursery after months of trying to communicate with management and staff (I had to remove my daughter who was deeply unhappy.)

The poor experience I had could have been due to the management transition but a lot of it has to do with the level of experience staff have in the nursery and poor communication with parents and staff for handover.

My daughter is flourishing in another nursery. I waited several months before leaving the nursery but also leaving this review. I have since spoken to other parents recently who confirm that there has been marginal improvement in communication or care.

I hope this nursery improves. It has some great staff that are being let down by others and it’s a shame as was such an amazing place once.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Unlikely

Average Rating: 

 2.5 out of 5

Overall Standard: Poor

Facilities / Outside Space: Satisfactory

Learning: Poor

Resources / Equipment / ICT: Good

Care: Poor

Activities: Satisfactory

Staff: Satisfactory

Food / Nutrition: Satisfactory

Management: Poor

Cleanliness: Satisfactory

Safeguarding: Very Poor

Value for Money: Poor

Back up care, very happy with the service I received with the care from the staff, who were very helpful in sorting out my care and were on standby if there were any problems.
My son had a fun, exciting day and learnt lots of new things. I will definitely recommend this nursery to others.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy joined Canada Square (previously Little Unicorns) when he was 1. In the early days it was hard for him but thanks to the amazing efforts of the staff he eventually settled. He's now 3 and we recently relocated, and we've moved him to a local nursery. During the 2 years he was at Canada Square he grew from a little timid baby to a confident toddler. He loves going to nursery, he loves playing with his buddies and most of all he loves his practitioners. It was heartbreaking to move him out and once again we were worried about how he would settle into a new nursery. Amazingly he was settled within 2 weeks and by the third week, he was back on a full-time schedule! I believe this was all thanks to his amazing practitioners who had (from day one) consistently made his nursery experience a positive one, and so when joining a new nursery he took to it like a duck to water. The staff have really helped shape our little boy into the confident toddler he is today. Thank you.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My children have been at the nursery since they were less than a year old. The care of the practitioners since then has been excellent. The environment is very nurturing and the children all well looked after. They are kept engaged with a number of activities and the learning and development is excellent. There has been some management issues but I am glad that the management has responded to parents concerns really quickly. I am overall very happy with the nursery.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

The nursery is such a lovely environment for kids from very young age up to pre-school. The staff are extremely kind, friendly and warm. My daughter who is nearly three has been here since she was 8 months and the first thing she asks for when she wakes up is that we take her to nursery.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Satisfactory

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Clean nursery, friendly and caring staff. More wiping of snotty noses would be good.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 3.9 out of 5

Facilities / Outside Space: Poor

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Bright Horizons take great care of my toddler, he really looks forward to nursery each day and has made excellent progress in terms of language and physical development.
The practitioners work with me and my husband to ensure consistent care and practices at home and at nursery.
I am very happy I chose Bright Horizons as my son's nursery. I can relax knowing he is safe, happy and challenged each day.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

The key strength of the nursery is the staff, they are superb. Highly professional, always tuned into the needs and development of each child.
Our son was in the starter room from 4 - 16months, 5 days a week and we could not have wished for better, more fully engaged care. The staff in that room gave him an excellent start in life and those in the toddler room are continuing in the same vein.
Communication with parents is extremely good - staff take the time to tell you about your child's day on top of written feedback.
Our son has high-quality time at the nursery and has formed important bonds with the staff there.
We have been extremely pleased with the provision and have absolute confidence in the nursery's staff.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Nursery teachers are generally very warm hearted and caring.
They are observant and seem to know my child very well. My daughter enjoys her time in the nursery.
Price wise - to consider government funding for children at 3years and to ensure alignment of prices with similar Bright Horizons in Canary Wharf.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

My son has attended the nursery since he was 10 months old. He is now 4 years old. He has built many wonderful relationships with the practitioners and has also made some key friends within his home room. The only thing I would mention as a negative is my son is a fussy eater and the nursery will not let me bring food from home to the nursery for him to eat. I take time out to go to the nursery to ensure he has something to eat at lunch time as don't want him to be hungry. The practitioners do really encourage him to eat the nursery food but he is not always very keen.

How likely would you be to recommend Bright Horizons Canada Square Day Nursery and Preschool? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

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Awards / Recognitions

March 2017

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