The Childcare Hub

Kids Play Childcare, 1a Roebuck Way, Knowlhill, Milton Keynes MK5 8HL

The Childcare Hub, Milton Keynes, Buckinghamshire
The Childcare Hub, Milton Keynes, Buckinghamshire
The Childcare Hub, Milton Keynes, Buckinghamshire

An exciting Kids Play Nursery and Pre-School is open to Milton Keynes this Summer, with an emphasis on nature-based activities.

Called The Childcare Hub, the building is purpose-built as a nursery and pre-school and will cultivate young minds from six weeks until five years.

With nature-based resources inside and out, every room has free flow access to the Hub’s adjoining woodland area, either directly or across wooden covered walkways.

All children have access to forest schools, storytelling circle, animal petting corner, hobbit house, bug hotel and mud kitchen. Whilst on the roof garden, there are raised vegetable beds, a pizza oven (for lunchtime treats) and a weather station.

Knowlhill Childcare Hub accepts childcare vouchers and offers after-school and holiday clubs to parents with older children.

Group: Kids Play Childcare Ltd

Person in charge: Jemma Roughley (Nursery Manager)

Local Authority / Social Services: Milton Keynes Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 98

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 The Childcare Hub has a Review Score of 9.5 (9.454)

The Review Score of 9.5 (maximum of 10) for The Childcare Hub is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for The Childcare Hub in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.74 for The Childcare Hub is calculated as follows: ( (149 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 192 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.714 Points relating to the number of positive Reviews for The Childcare Hub is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.6 positive Reviews (98 registered maximum number of service users ÷ 5). 14 Reviews ÷ 19.6 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    13
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Childcare Hub?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Childcare Hub

  • Mother of Child
    14
  • Father of Child
    2

I love Kids Play at Knowlhill. The staff are superb. They are kind and patient and you can see the kids adore them.
Any parent is nervous about leaving their child but they put me at ease and I've seen my children benefit from all the activities.
It's a great mix of play based learning, using the child's interests creative activities and fun. Great outdoor space (with an upgraded nursery being built to open Summer 2017). It's a very friendly, relaxed atmosphere but with good routines and structure.
Good variety of healthy meals, it's a really positive environment where your child is developed, individually known and build great relationships.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves going to this nursery. She talks about it all weekend and skips in each morning. We even have to pick her up later than we could to avoid tears if she has to leave earlier than her friends. They do so many activities and learn so much, far more than I ever could at home. I feel she's being prepared well for the eventual transition into preschool and school. The staff are fantastic - there is a very low turnover and the kids love them.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent. My daughter is doing extremely well at the nursery. Staff are all excellent and very informative. She has a varied day with lots of different activities.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Amazing experience, would highly recommend.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent care my son has lots of fun and always comes home happy he gets to enjoy lots of experiences.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My eldest went to Kids Play and had a fantastic time and loved every minute. Really enjoyed coming in. My daughter now enjoys the same experience as her eldest brother. Kids Play is a fantastic place and all staff members are approachable.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Satisfactory

Lovely staff, very friendly and helpful and great with the kids.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Very positive experience. My child loves coming to the nursery.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter really enjoys attending nursery here. She gets excited when she realises where she is. She is 2 years old. She has really improved with her social skills and communication since attending here. The staff are really friendly, helpful and understanding. My daughter always comes home tired and stuffed from all the activities and food she gets at nursery. It really is a good nursery.

How likely would you be to recommend The Childcare Hub? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Both my children (1 and 4) love their nursery and their teachers. They do lots of activities each day and the menu is varied and always goes down well. Very impressed with the facilities and staff.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am so happy with everything about this nursery. The staff are all professional, friendly and put my mind at rest as I leave my son in their care. The ILD Portal is fab and the work and details the ladies put on my son's record is fantastic. Thank you, I will always recommend.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Everybody is so friendly and welcoming. If feel my daughter is safe when I leave her.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I love the nursery and all the staff working in it, they are loving and caring. Also, I love the way they organise the sessions and look after every child given their aptitudes and preferences. I trust in them and that is something really important for a parent when leaving their child in a nursery.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

The staff are fantastic with the children and always welcome us - they are happy, positive and upbeat, friendly and helpful. My child loves attending and is coming on leaps and bounds.

How likely would you be to recommend The Childcare Hub? Don't know

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

My son is attending Knowlhill Day Nursery & Education Unit He is very happy there, all the teachers are always very nice and my son gets on with them very well. My son's speech is a bit delayed and English is not his first language, but the teachers are very understanding and supportive. He has developed a lot in there. They sing a lot, have plenty of activities, do loads of experiments. It's a lovely place.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been attending the nursery since he was 9 months old. The staff are very knowledgeable and friendly. He is extremely happy at the nursery and gets on very well with the staff.
I have also been impressed with the activities developed for the children and the level of care provided.

How likely would you be to recommend The Childcare Hub? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for The Childcare Hub

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

March 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet