N Family Club - Whetstone

I would highly recommend this nursery to others and would not hesitate to enrol another child there in the future.

We've been really impressed by N family Whetstone - the staff have all been very professional and the types of activities they do with the children even from a very young age is great - much more adventurous stuff than most parents would do at home. The food menu always look very impressive and the children look very happy when you see them at drop off or pick up.

Our son has been going to N Family for 6 months now and he loves it. The staff are really warm and caring. They always organise daily engaging, interesting and stimulating activities. They also have regular trips to parks, supermarkets, train stations etc. We can see that he has bonded with the staff, he is making friends and is always happy there. They are also really open and provide a lot of information and updates regarding our son's day and progress.

After a rocky start at N Whetstone two years ago, I have seen a marked improvement to the care, support, learning, range of activities that my child receives. The leadership of the interim manager of N has changed the culture, the vision of the nursery. She attentively listens, is solution focused and holds accountability. The staff are only as good as the management and leadership. My child is happy and enjoys going in, he has made lovely friends, we love hearing all the wonderful things he has learned each day. The chefs are amazing, they work so hard to provide nutritional meals, the whole nursery is very clean. Keep up the good work N Whetstone.

I am extremely happy with how my son has been cared for and looked after at N Family. The facilities are modern and clean and the menus make me feel a bit jealous I'm not getting the same for my meals! Most importantly, the staff are fantastic - they are friendly and caring and clearly take the job of looking after the most important things in our lives incredibly seriously. They have raised things with us whenever they have had questions or just wanted to flag something that they have noticed as he spends a large amount of time in their care - it is a true collaboration. I am expecting my second child and they will join him at N Family when we are back at work, no questions asked.

My son has been in the baby room since January and my Daughter attended for 2 years before she left for school last September. The staff are really friendly and both my children have grown close bonds with many of the management and team there (My daughter still always wants to pick up my son to see them) Getting the photos and updates throughout the day and pictures of him having so much fun is so lovely to see and gives me peace of mind when at work. I am very happy with N Family Whetstone

As a parent of a 2-year-old girl. First and foremost, the staff are exceptional. Their dedication to my daughter's well-being and development is evident in every interaction. Some of the staff for special mention: the support manager and another staff member both are brilliant at their roles, always happy to assist. My daughter always has a smile when she sees them. The front of house manager always has a smile when she sees me and my little one every morning. Two other staff members who cook up delicious healthy meals for the little one. Last of all the Shore team, the room manager, she is an absolute credit to the N Family. Three other staff members they are brilliant with my little one and are forever encouraging her to develop her skills and independence. Credit to the whole team, I have never had my little one in two years saying that she didn't want to go to nursery. My toddler comes home happy, engaged and full of stories about their day, which is the greatest testament to the quality of care she receives in the shore room.

We withdrew our son from N Family Club Whetstone towards the end of 2023 following an incident where he returned home with injuries on his legs. The marks were in keeping with the distribution that would be expected from being tightly gripped by adult nails. This was a hugely distressing way to find him, and I would not trust this nursery at all.

Our son was previously in a small, home-based childcare setup so we were not sure if he was quite ready for a “nursery” setting yet, however, a last-minute relocation to East Barnet provided us with very limited options. When we came across N Family Club, we were pleasantly surprised with how warm, friendly and welcoming it was. Our typically shy 2-year-old settled in quite quickly thanks to the constant support we received from his key worker (with constant updates provided through both the app and dedicated phone calls during the settling period). Our son absolutely thrived in his new environment and we as parents have been impressed by the learning balance the nursery manages to strike well - focusing on playful, child-led Montessori-style activities but also development-focused skills that help children prepare for pre-school. The nursery also does a great job of hosting events to bring parents together, which we appreciate being new to both the area and nursery!

As a mum, it gives me great comfort in knowing that my child is safe, well cared for and happy going into nursery every day, and N Family Whetstone provides just that! Born at the peak of Covid with little interaction with others, my son’s confidence both socially and independently has grown tremendously. The staff are attentive and responsive and provide such a nurturing environment for our son. No one day is the same, whether it be activities or the food on the menu, which keeps him stimulated. We are overall extremely happy we chose N Family for our child!

With regards to safeguarding, they take this very seriously. They actively monitor the CCTV in all rooms and review the footage in the case of incidents to confirm and improve. My child’s carers have been meticulous in alerting me to any accidents promptly. It is very good but more transparency on overall incidents would be appreciated.

We are so happy our child goes to N Family Whetstone Nursery. They love it there and have such lovely relationships with all the staff. They have additional needs and the staff are so accommodating, helpful and proactive in helping, but also very invested in their progression. I honestly feel we are so lucky we chose this nursery and grateful for the wonderful staff as it’s really making a difference in their care. They have a great time every day completing new fun activities and games with their key worker and friends. We love the picture updates so much that we can see what they are all up to, especially on their excursions. Thanks, N Family Whetstone team for being brilliant!

All feedback is taken onboard and acted on swiftly with a follow-up to parents. Communication has been outstanding. They are caring, nurturing and positive. My daughter absolutely loves them all which is so reassuring to see. The initial reports we received for our daughter's development felt like a tick-box exercise without any detail/context. However, the most recent report we received in March was refreshing to read. It was so nice to get a glimpse into the development of our daughter beyond the day-to-day updates which shows us how much care and attention was put into it and showed they understood her so well. We will miss it once our daughter goes to school in September!

Overall I wouldn’t hesitate to recommend this beautiful day nursery to anyone.

Our experience with the nursery school has been nothing short of fantastic. From the caring staff to the engaging curriculum, our daughter has flourished here. The nurturing environment fosters a love for learning, and it's evident in her excitement to go to school every day. The facilities are great, providing a safe and stimulating space for children to explore and grow. We couldn't be happier with our choice, and we highly recommend this nursery to any parent looking for a nurturing and enriching educational experience for their child. The menu and food is the highlight of this wonderful nursery, the chef is the best.

The whole team are extremely nurturing and caring. Our little one adores them all and is so clearly happy when there, building sweet new relationships with more people outside our family and learning all the time. The quality of care, attention, creative engagement and educational support from the youngest ages is really outstanding. Our baby’s grandparent is a paediatrician consultant specialising in supporting babies’ development and even they are impressed on a professional level by this nursery’s approach. It was nerve-wracking to send baby to nursery under one, but our worries are long gone - we are so grateful now for this very stable, safe, comforting fun and exciting space to play and connect with new people while we work. Really can’t praise our experience with a baby at this nursery highly enough.

In summary, N Family has exceeded our expectations in every way. Our son is happy, thriving and learning every day. We couldn't be happier with our choice and we highly recommend it to any parent looking for a nurturing and enriching environment for their child.

Choosing a nursery for my child was a nerve-wracking experience. I had doubts, expectations and some ridiculous worries. The staff and environment and N Family are happy, pleasant and always willing to help. I highly recommend this nursery. I am at peace when I drop and pick up my child. Everyone is responsive. It’s all I need as a mum.

My daughter feels more confident in society and enjoys her time at N family club. Since she started her nursery, she is developing more social and personal skills and we are very happy that we chose a place where our daughter feels happy and confident. The staff are very helpful and friendly and we always feel that our child is in safe hands. From the very first moment that she arrives at the nursery, she feels very great and wanted to say special thanks to the lady, who always welcomes every child very patiently and happily.

After visiting many nurseries, I knew N Family Club - Whetstone was the right choice as soon as we had our first visit. All staff are incredibly lovely and thoughtful. Rooms are clean and beautiful, with many activities. I love how we are updated by the app and how easy it is to communicate with the team, who are always helpful and kind. I'm particularly happy with how well my daughter's diet requirements are met. She has multiple food allergies and I was very anxious about her start at the nursery, but she is offered with many healthy suitable options and she never had a reaction. I'm very pleased with this nursery and I highly recommend it. My daughter seems happy and enjoying her time there too.