N Family Club - Tunbridge Wells

Outstanding nursery. Our 10-month-old son loves it there, and every single member of staff we come across is informed and delightful. The attention to detail and level of organisation, be it planned activities or the incredible menu, is exceptional. The best element, however, is the app, which is updated in real-time for every stage of the day (food, photos, videos, sleep, nappies etc), which means we as parents are informed and relaxed in the knowledge that our son is safe, entertained and happy.

We’ve tried 3 ‘highly rated’ nurseries now and, so far, N Family Club stands head and shoulders above the rest. The others promised the world but at the end of the day (literally), we’d be getting the same pre-canned feedback (‘they ate all of their dinner’, ‘they had 5 wet nappies’ - despite being out of nappies for months) and management was weak. N Family Club appears to be very different - management are highly organised and communicative and the room staff give honest and varied feedback about our child’s day. They’re attentive and kind. The brochure and open day were polished and the cynic in me thought it was surely too good to be true; 3 months later they have upheld everything they promised, which is refreshing. Our daughter is the happiest she has ever been - she is clearly being stimulated, making friends, developing well and eating healthily! What a great nursery.

Our son started N Family Club - Tunbridge Wells in December, and what an absolute delight it has been. The settling in process was extremely professional, we didn't experience the nursery drop off anxiety - it was plain sailing from the start. A true credit to the exceptional team N Family have choreographed.

N Family have formulated an incredible nursery model, in particular, a real-time app - seeing his developmental play, nap times, meal consumption and even bowel movements provides reassurance. He is ecstatic before we even approach the door in the mornings, he bursts through the door and into his nursery room with sheer excitement. The staff are so caring, knowledgeable and confident that we leave reassured that he's having the most incredible experiences, nutrition and progressing his early-stage development with the most wonderful team. Our highlight of each day is nursery collection, seeing him run into our arms beaming with pride as he shares his daily arts and crafts projects.

The N Family formula is magic

We’re extremely happy and grateful to the team, would highly recommend.

The staff are fully engaged in the development of the children and provide great feedback throughout the day.