N Family Club - Tunbridge Wells

Hanover House, 18 Mount Ephraim Road, Tunbridge Wells TN1 1ED
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9.6 41 Reviews
  • N Family Club - Tunbridge Wells, Tunbridge Wells
N Family Club - Tunbridge Wells opened back in Autumn 2021. Just a 10 minute walk from the train station, every element of this beautiful space has been carefully designed to inspire children to become life-long learners.

A sensitive restoration of an impressive listed building, the nursery has a whole host of amazing facilities, including a dedicated art studio, a garden with a climbing frame, water play area and a sandpit.

N Family Club aims to rethink early years and offers a fresh educational outlook to prepare children for life in the modern world. They have developed their own unique curriculum, influenced by learning philosophies such as Reggio Emilia, Montessori and Forest School.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Charlotte Nash (Nursery Manager)

Number of Childcare Staff

  • 42

Total Places for Children

  • 124

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • N Tunbridge Wells
    Under 3 years: £111.50 per standard day
    3 years +: £101.00 per standard day


    Fees include all food, drink, consumables and activities.

  • Our fees are all-inclusive, covering everything from meals and snacks, formula for infants, nappies and trips.
    The minimum plan we offer is 2 full days, and every N plan must include either a Monday or Friday.


    You can find out more about fees on our website, along with all the Ts & Cs you need to know.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & 1 week at Christmas

N Family Club - Tunbridge Wells Reviews (41)

9.6

N Family Club - Tunbridge Wells has a Review Score of 9.6 (9.633) out of 10, based on 18 reviews in the last 2 years.
Over all time N Family Club - Tunbridge Wells has 41 reviews.

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Total of 41, showing 1-20
Review from Kalyani M (Mother of Child) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son started at N Family in the summer and has settled so well and is very happy there. The staff are all professional, helpful and nurturing. The facilities and communication are excellent and the range of activities are fantastic, clearly a lot of thought and creativity goes into them: We would
highly recommend N Family!
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave us such an amazing review, we are so happy to hear how well your son has settled with us,
Charlotte and team
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Review from Dipesh P (Father of Child) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I visited N Club on Mount Ephraim Road, I knew straight away it was the right nursery for my child. After touring several nurseries around Tunbridge Wells, this one instantly gave me that "this is the one" feeling.


The space itself is bright, clean, and airy, with a beautiful wooden

aesthetic that feels calm and natural. I really appreciate the excellent staff-to-child ratio - it's clear that every child gets genuine attention and care.


The menu is also exceptional. Each week it's updated, and every time I read it I find myself thinking how mouthwateringly good it sounds! The variety is fantastic, and you can tell real thought has gone into the nutritional balance and the micronutrients in every meal and snack. It's not just the usual crackers - the flavours are creative and wholesome, the sort of food I'd happily serve my child at home.


Most importantly, the staff are warm, caring, and genuinely invested in the children. The atmosphere is welcoming, and it's lovely

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave such a wonderful review, we are so happy that you all feel settled and happy with us at N Family x
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Review from C I (Father of Child) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with N Family Nursery has been amazing. The team are always friendly, smiling, and really take an interest in our Son's development. The management are brilliant - easy to talk to, supportive, and really care about both the children and the parents.


The nursery runs really smoothly

with a good routine, which gives our son a real sense of comfort and confidence. Communication is great too - we love getting regular updates and photos showing what the kids have been up to. The place itself feels bright, safe, and full of fun activities that keep him happy.


He is genuinely excited to go in every morning, which says everything! We couldn't be happier and would definitely recommend N Family Nursery to other parents.

Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave such a wonderful review, it is great to hear how happy you and your family are with us at N Family!
Charlotte and team
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Review from T A (Mother of Child) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter recently started at N and I have been blown away by the care, compassion and endless energy and enthusiasm of the staff, from management and reception to the teachers in her class. The faculties are excellent, but it really is the thoughtfulness of the activities and wonderful staff that
set it apart. Our daughter is thriving; learning so much, and bouncing into N everyday with a huge smile on her face. I could not recommend N more highly.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for leaving such a wonderful review, it is so lovely to hear such great feedback, manager & team
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Review from S T (Mother of Child) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our toddler has settled in so well at the nursery, he's been there for almost 10 months and it's been such a joy to see how genuinely happy, excited, and engaged he is every day.
The team have created such a nurturing and stimulating environment, and it's clear they've built a lovely bond with the
children. We really appreciate the care, attention, and enthusiasm they bring, it makes a huge difference knowing our son is not only safe but thriving and having fun with people who show so much love!
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave us such a lovely review, we are so happy to hear that your son is loving his time with us, Manager and team x
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Review from C W (Mother of Child) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family really is the best nursery there is. My eldest son attends the nursery and has really thrived over the last few years. N Family has played a key part in developing his confidence, speech, motor skills and learning, all in preparation for starting school next year. The nursery offers an app
to all parents giving updates throughout the day on how your child has fed, slept and what they have learnt, and are quick to notify you if there is an issue which needs addressing - the daily photo updates are the highlight of my day! In all honesty, there have been teething issues from time to time, but nothing the nursery staff haven't been able to rectify in a reasonable time frame. Although more expensive than other nurseries, I would highly recommend if you're looking for a premium environment for your child.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave such a great review, we are so happy to hear how pleased you are with N Family Club. Charlotte and team.
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Review from Charlie D (Father of Child) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at N Club are brilliant! We always get an amazing end-of-day brief and our little boy adores his key worker (and all of the other staff in the room!). He eats so amazingly well when he's there and always looks forward to his meals. Couldn't recommend the N Club team more!
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave such a wonderful review, we are so happy to hear how well your son is enjoying his time with us, Charlotte and team.
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Review from Zoe D (Mother of Child) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N. Family Club is the most wonderful nursery setting. Two of my children have attended the nursery, with my eldest recently leaving to start school. He has been nurtured by the team in the Peaks. They have taken active steps to help prepare him for school, with the practicalities of dressing himself
and academically with counting and writing. When he was ready for potty training, sometime ago now, they really took the lead in this and were supportive and patient. I felt guilty at how easy they made it for me!
My youngest is currently in the Camp and she is incredibly happy. The team are kind and patient. They organise wonderful activities and I can see my daughter developing new skills and social awareness every week.
The nursery is very well managed and all staff seem genuinely happy and proud to work there. I feel confident that my child is a safe and happy at N. Family. Everything about this nursery is high quality - the staff, the facilities, the activities and the food.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
We were so pleased to read your points, thank you so much for taking the time to leave such a wonderful review.
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Review from Zoe D (Mother of Child) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter is just graduating from the nursery. We arrived when she was two and as we moved to Tunbridge Wells. The nursery has been all-around wonderful. We've been so impressed by the teachers - our daughter has formed a really close bond with them whilst learning and discovering so much - it has
been truly incredible. The atmosphere around the nursery is cheerful and it is a highlight to walk in every day to all the smiles. The management inspires confidence - the place is well run and fosters a positive relationship with the parents. Our daughter has made lots of amazing friends and we have too. It's been an incredible community to be part of and we are really sad to say goodbye.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for such a wonderful review - we are so pleased to hear how happy your daughter has been at N Family.
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Review from B G (Mother of Child) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my young children attend N Family Club - Tunbridge Wells and they have flourished into confident and bright children. Due to the fabulous team, our family can confidently say that this is the best nursery in town, they wholeheartedly deserved their Outstanding Ofsted rating.
I would always recommend
it.
Thank you.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you for such a wonderful review, we are so pleased to hear how your children are flourishing & really appreciate you taking the time to complete this review. The manager and team.
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Review from Sofie H (Mother of Child) published on 30 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is at the Wildwood room at N Family Club in Tunbridge Wells. He has loved it from the start and this is due to the incredibly friendly and skilled team that has made him feel safe and has made his confidence grow each day. His development has been great as a result. The team is so caring and
always try to meet both children's and parents' needs. This is all set within high-standard facilities and with a very thought-through and varied food menu. I could not recommend it more!
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for leaving a review - we are so happy to hear how well supported you have felt and how happy your child is at nursery.
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Review from Surraia C (Mother of Child) published on 21 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very friendly and professional staff. Always supportive and caring for the children. I do recommend 100%. Children are in good hands and so is their learning development. My son is always happy to go to the nursery.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you for taking the time to leave this lovely review!
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Review from Lucy F (Mother of Child) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A truly wonderful nursery, we cannot fault the team, the service or the facilities. Our 2 sons have been going to N Family, Tunbridge Wells since September 2023. One started at 9 months and the other started at 2 years, any worries we had, soon disappeared. I wholeheartedly recommend this nursery. The
staff are so welcoming from our early drops offs until pick up time. We love having the app informing us of everything the children do throughout the day with daily photos. Our eldest is always very excited to tell us what exciting activities he has been up to that day.
Thank you for everything.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you for taking the time to leave this lovely review!
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Review from E H (Mother of Child) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful nursery, in the heart of town, with a lovely team looking after my two girls.
Some exceptional staff that go above and beyond to provide detailed updates of children engaging in activities throughout the day. A reassuring logging system to record key activities like sleep, food etc. so
can focus on more nuanced activity updates at pick-up. Really responsive front-of-house lady who goes above and beyond to welcome you, help with plan changes and listen well to feedback. Management are approachable and good at listening to feedback too.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for such a wonderful review, we are so happy that the girls are settled and enjoying their time with us, Charlotte and team
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Review from A C (Mother of Child) published on 22 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We chose to move our 2-year-old daughter to N Family Club as it opened and it was the best decision we have made for her. She has thrived in their environment, she loves the rooms/activities and the outdoor space especially. The staff are wonderful, fun and caring and she has wonderful friends. She
has never not wanted to go in and always comes out having had the “best day”. Cannot recommend enough!
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for such a lovely review, we are so happy that your daughter loves coming to N! Nursery Manager and team.
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Review from C H (Mother of Child) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent nursery with good facilities, great parent service and great day-to-day care of children (currently in baby room). Our key worker is beyond brilliant and we have a lot of trust in her and feel very reassured by the detailed level of care. All management staff are extremely helpful and lovely.
The nursery environment is lovely, light and clean. There’s lots of outdoor time, which is important to us. Our son is very happy and advancing well.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you for taking the time to leave such a lovely review for us, we're so pleased you are happy at N, Manager and team.
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Review from Jodie C (Mother of Child) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the team, the service, the facilities! I have complete trust and faith in their care of my daughter and support of her emotional and intellectual development. I wholeheartedly recommend N Family Tunbridge Wells.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you for your lovely comments, we are so pleased to hear how happy you have been with N, Manager and team.
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Review from A R (Mother of Child) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Club Tunbridge Wells has, in the seventeen months we have been there, surpassed our expectations. Staff are experienced, professional and diligent. Standards seem to be upheld rigorously and my children are content. They were exceptionally good at helping my sensitive child settle in. The food
menu is varied and nutritious. My oldest graduated to primary school with solid phonics knowledge and able to write their own name. This was accomplished with a positive play-led approach. My only issue is that it is the most expensive nursery in the area and they have raised their prices every year in a cost of living crisis. That said, I do think it is the best nursery in the area based on experience at our old London nursery, on local nursery visits when we moved and feedback from parents who have come from other settings.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you for your amazing review, alongside the rest of the sector we have been operating in a very difficult landscape over the past few years with rapid price rises on nursery essentials and food,…read more
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Review from Olivia W (Mother of Child) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
N Family Club is a wonderful nursery. We have two girls who have started at N at different ages and both have had a great experience from the start. We moved our eldest to N, after a negative experience elsewhere, and the team at Tunbridge Wells accommodated us so quickly and with such professionalism
that we were immediately reassured. Our daughter went on to thrive, growing immeasurably in confidence and loving the setting. It is always a pleasure to walk into N in the morning and be greeted by such a friendly and knowledgeable team. Any questions or issues are addressed quickly and with certainty and communication between us, as parents, and both the nursery rooms and the management are excellent. Our youngest has recently started at seven months old and any worries we have had about her settling in from so young have disappeared. Everyone at N has gone out of their way to ensure her settling process has been positive and she is loving it already. We can’t thank N enough for their exceptional care!
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave us a review. We are so pleased that you have had such a great experience with both daughters, we love welcoming siblings to N! Nursery Manager and team.
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Review from Sophia N (Mother of Child) published on 15 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started at N Family Club in April. She was 14 months at the time and had never been in any type of childcare so I was very anxious about how she would settle in. All the staff at N Family were so good and she settled very well and very quickly which I was surprised about. They provided
lots of reassurance for me with lots of updates throughout the day on the app, which includes photos, updates on what she’s eaten, nap times etc. They also didn’t hesitate to contact me when she was a bit unsettled. I have full trust in them and nowadays she doesn’t even cry at drop off! She has also come on a lot in terms of speech and has started walking since starting. The nursery itself is lovely, with a wonderful outdoor play area and a very handy buggy store to leave your buggy after drop off. Oh and the menu is amazing! Wonderful nursery, we are so happy we went with the N Family.
Reply from Charlotte Nash, Nursery Manager at N Family Club - Tunbridge Wells
Thank you so much for taking the time to leave such a lovely review, I am so happy to hear that your daughter in settled and is happy with us at N.
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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for N Family Club - Tunbridge Wells is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.907 for N Family Club - Tunbridge Wells is calculated as follows: ( (200 Excellents x 5) + (12 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 216 Ratings = 4.907
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.726 Points relating to the number of positive Reviews for N Family Club - Tunbridge Wells is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 124 number of registered child places is 24.8. 18 Positive Reviews ÷ 24.8 = 0.726
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Charlotte

Charlotte Nash

Job Title: Nursery Manager Joined: 2021

Charlotte has over 10 years of experience in early years education. Seeing her own children develop and step into their own personalities inspired her to get into education herself. She’s beyond thrilled to be leading our wonderful team at N Tunbridge Wells to create a warm, ‘home away from home' feel for all our children and families.

Frequently Asked Questions about N Family Club - Tunbridge Wells

What is the Age Range of Children that N Family Club - Tunbridge Wells accepts?

N Family Club - Tunbridge Wells accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is N Family Club - Tunbridge Wells Open?

N Family Club - Tunbridge Wells is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does N Family Club - Tunbridge Wells have capacity for?

N Family Club - Tunbridge Wells has capacity for a total of 124 Children.

How far is N Family Club - Tunbridge Wells to the centre of Tunbridge Wells?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact N Family Club - Tunbridge Wells to verify any information. View our terms and conditions. N Family Club - Tunbridge Wells has an Enhanced Service - more info.