Submit a Review for N Family Club - Tunbridge Wells
Hanover House, 18 Mount Ephraim Road, Tunbridge Wells, TN1 1ED
View Full Details of N Family Club - Tunbridge WellsLatest Reviews for N Family Club - Tunbridge Wells
26 November 2025
Our son started at N Family in the summer and has settled so well and is very happy there. The staff are all professional, helpful and nurturing. The facilities and communication are excellent and the range of activities are fantastic, clearly a lot of thought and creativity goes into them: We would highly recommend N Family!
25 November 2025
From the moment I visited N Club on Mount Ephraim Road, I knew straight away it was the right nursery for my child. After touring several nurseries around Tunbridge Wells, this one instantly gave me that "this is the one" feeling. The space itself is bright, clean, and airy, with a beautiful wooden aesthetic that feels calm and natural. I really appreciate the excellent staff-to-child ratio - it's clear that every child gets genuine attention and care. The menu is also exceptional. Each week it's updated, and every time I read it I find myself thinking how mouthwateringly good it sounds! The variety is fantastic, and you can tell real thought has gone into the nutritional balance and the micronutrients in every meal and snack. It's not just the usual crackers - the flavours are creative and wholesome, the sort of food I'd happily serve my child at home. Most importantly, the staff are warm, caring, and genuinely invested in the children. The atmosphere is welcoming, and it's lovely
21 November 2025
Our experience with N Family Nursery has been amazing. The team are always friendly, smiling, and really take an interest in our Son's development. The management are brilliant - easy to talk to, supportive, and really care about both the children and the parents. The nursery runs really smoothly with a good routine, which gives our son a real sense of comfort and confidence. Communication is great too - we love getting regular updates and photos showing what the kids have been up to. The place itself feels bright, safe, and full of fun activities that keep him happy. He is genuinely excited to go in every morning, which says everything! We couldn't be happier and would definitely recommend N Family Nursery to other parents.
24 April 2025
Our daughter recently started at N and I have been blown away by the care, compassion and endless energy and enthusiasm of the staff, from management and reception to the teachers in her class. The faculties are excellent, but it really is the thoughtfulness of the activities and wonderful staff that set it apart. Our daughter is thriving; learning so much, and bouncing into N everyday with a huge smile on her face. I could not recommend N more highly.
22 April 2025
Our toddler has settled in so well at the nursery, he's been there for almost 10 months and it's been such a joy to see how genuinely happy, excited, and engaged he is every day. The team have created such a nurturing and stimulating environment, and it's clear they've built a lovely bond with the children. We really appreciate the care, attention, and enthusiasm they bring, it makes a huge difference knowing our son is not only safe but thriving and having fun with people who show so much love!
05 February 2025
N Family really is the best nursery there is. My eldest son attends the nursery and has really thrived over the last few years. N Family has played a key part in developing his confidence, speech, motor skills and learning, all in preparation for starting school next year. The nursery offers an app to all parents giving updates throughout the day on how your child has fed, slept and what they have learnt, and are quick to notify you if there is an issue which needs addressing - the daily photo updates are the highlight of my day! In all honesty, there have been teething issues from time to time, but nothing the nursery staff haven't been able to rectify in a reasonable time frame. Although more expensive than other nurseries, I would highly recommend if you're looking for a premium environment for your child.
13 November 2024
The team at N Club are brilliant! We always get an amazing end-of-day brief and our little boy adores his key worker (and all of the other staff in the room!). He eats so amazingly well when he's there and always looks forward to his meals. Couldn't recommend the N Club team more!
18 September 2024
N. Family Club is the most wonderful nursery setting. Two of my children have attended the nursery, with my eldest recently leaving to start school. He has been nurtured by the team in the Peaks. They have taken active steps to help prepare him for school, with the practicalities of dressing himself and academically with counting and writing. When he was ready for potty training, sometime ago now, they really took the lead in this and were supportive and patient. I felt guilty at how easy they made it for me! My youngest is currently in the Camp and she is incredibly happy. The team are kind and patient. They organise wonderful activities and I can see my daughter developing new skills and social awareness every week. The nursery is very well managed and all staff seem genuinely happy and proud to work there. I feel confident that my child is a safe and happy at N. Family. Everything about this nursery is high quality - the staff, the facilities, the activities and the food.
12 September 2024
My daughter is just graduating from the nursery. We arrived when she was two and as we moved to Tunbridge Wells. The nursery has been all-around wonderful. We've been so impressed by the teachers - our daughter has formed a really close bond with them whilst learning and discovering so much - it has been truly incredible. The atmosphere around the nursery is cheerful and it is a highlight to walk in every day to all the smiles. The management inspires confidence - the place is well run and fosters a positive relationship with the parents. Our daughter has made lots of amazing friends and we have too. It's been an incredible community to be part of and we are really sad to say goodbye.
10 September 2024
Both my young children attend N Family Club - Tunbridge Wells and they have flourished into confident and bright children. Due to the fabulous team, our family can confidently say that this is the best nursery in town, they wholeheartedly deserved their Outstanding Ofsted rating. I would always recommend it. Thank you.
30 August 2024
My son is at the Wildwood room at N Family Club in Tunbridge Wells. He has loved it from the start and this is due to the incredibly friendly and skilled team that has made him feel safe and has made his confidence grow each day. His development has been great as a result. The team is so caring and always try to meet both children's and parents' needs. This is all set within high-standard facilities and with a very thought-through and varied food menu. I could not recommend it more!
21 August 2024
Very friendly and professional staff. Always supportive and caring for the children. I do recommend 100%. Children are in good hands and so is their learning development. My son is always happy to go to the nursery.
21 August 2024
A truly wonderful nursery, we cannot fault the team, the service or the facilities. Our 2 sons have been going to N Family, Tunbridge Wells since September 2023. One started at 9 months and the other started at 2 years, any worries we had, soon disappeared. I wholeheartedly recommend this nursery. The staff are so welcoming from our early drops offs until pick up time. We love having the app informing us of everything the children do throughout the day with daily photos. Our eldest is always very excited to tell us what exciting activities he has been up to that day. Thank you for everything.
01 March 2024
A wonderful nursery, in the heart of town, with a lovely team looking after my two girls. Some exceptional staff that go above and beyond to provide detailed updates of children engaging in activities throughout the day. A reassuring logging system to record key activities like sleep, food etc. so can focus on more nuanced activity updates at pick-up. Really responsive front-of-house lady who goes above and beyond to welcome you, help with plan changes and listen well to feedback. Management are approachable and good at listening to feedback too.
22 February 2024
We chose to move our 2-year-old daughter to N Family Club as it opened and it was the best decision we have made for her. She has thrived in their environment, she loves the rooms/activities and the outdoor space especially. The staff are wonderful, fun and caring and she has wonderful friends. She has never not wanted to go in and always comes out having had the “best day”. Cannot recommend enough!
16 February 2024
An excellent nursery with good facilities, great parent service and great day-to-day care of children (currently in baby room). Our key worker is beyond brilliant and we have a lot of trust in her and feel very reassured by the detailed level of care. All management staff are extremely helpful and lovely. The nursery environment is lovely, light and clean. There’s lots of outdoor time, which is important to us. Our son is very happy and advancing well.
16 February 2024
I cannot fault the team, the service, the facilities! I have complete trust and faith in their care of my daughter and support of her emotional and intellectual development. I wholeheartedly recommend N Family Tunbridge Wells.
26 January 2024
N Family Club Tunbridge Wells has, in the seventeen months we have been there, surpassed our expectations. Staff are experienced, professional and diligent. Standards seem to be upheld rigorously and my children are content. They were exceptionally good at helping my sensitive child settle in. The food menu is varied and nutritious. My oldest graduated to primary school with solid phonics knowledge and able to write their own name. This was accomplished with a positive play-led approach. My only issue is that it is the most expensive nursery in the area and they have raised their prices every year in a cost of living crisis. That said, I do think it is the best nursery in the area based on experience at our old London nursery, on local nursery visits when we moved and feedback from parents who have come from other settings.
18 September 2023
N Family Club is a wonderful nursery. We have two girls who have started at N at different ages and both have had a great experience from the start. We moved our eldest to N, after a negative experience elsewhere, and the team at Tunbridge Wells accommodated us so quickly and with such professionalism that we were immediately reassured. Our daughter went on to thrive, growing immeasurably in confidence and loving the setting. It is always a pleasure to walk into N in the morning and be greeted by such a friendly and knowledgeable team. Any questions or issues are addressed quickly and with certainty and communication between us, as parents, and both the nursery rooms and the management are excellent. Our youngest has recently started at seven months old and any worries we have had about her settling in from so young have disappeared. Everyone at N has gone out of their way to ensure her settling process has been positive and she is loving it already. We can’t thank N enough for their exceptional care!
15 September 2023
My little girl started at N Family Club in April. She was 14 months at the time and had never been in any type of childcare so I was very anxious about how she would settle in. All the staff at N Family were so good and she settled very well and very quickly which I was surprised about. They provided lots of reassurance for me with lots of updates throughout the day on the app, which includes photos, updates on what she’s eaten, nap times etc. They also didn’t hesitate to contact me when she was a bit unsettled. I have full trust in them and nowadays she doesn’t even cry at drop off! She has also come on a lot in terms of speech and has started walking since starting. The nursery itself is lovely, with a wonderful outdoor play area and a very handy buggy store to leave your buggy after drop off. Oh and the menu is amazing! Wonderful nursery, we are so happy we went with the N Family.
Latest Reviews for N Family Club - Tunbridge Wells
26 November 2025
Our son started at N Family in the summer and has settled so well and is very happy there. The staff are all professional, helpful and nurturing. The facilities and communication are excellent and the range of activities are fantastic, clearly a lot of thought and creativity goes into them: We would highly recommend N Family!
25 November 2025
From the moment I visited N Club on Mount Ephraim Road, I knew straight away it was the right nursery for my child. After touring several nurseries around Tunbridge Wells, this one instantly gave me that "this is the one" feeling. The space itself is bright, clean, and airy, with a beautiful wooden aesthetic that feels calm and natural. I really appreciate the excellent staff-to-child ratio - it's clear that every child gets genuine attention and care. The menu is also exceptional. Each week it's updated, and every time I read it I find myself thinking how mouthwateringly good it sounds! The variety is fantastic, and you can tell real thought has gone into the nutritional balance and the micronutrients in every meal and snack. It's not just the usual crackers - the flavours are creative and wholesome, the sort of food I'd happily serve my child at home. Most importantly, the staff are warm, caring, and genuinely invested in the children. The atmosphere is welcoming, and it's lovely
21 November 2025
Our experience with N Family Nursery has been amazing. The team are always friendly, smiling, and really take an interest in our Son's development. The management are brilliant - easy to talk to, supportive, and really care about both the children and the parents. The nursery runs really smoothly with a good routine, which gives our son a real sense of comfort and confidence. Communication is great too - we love getting regular updates and photos showing what the kids have been up to. The place itself feels bright, safe, and full of fun activities that keep him happy. He is genuinely excited to go in every morning, which says everything! We couldn't be happier and would definitely recommend N Family Nursery to other parents.
24 April 2025
Our daughter recently started at N and I have been blown away by the care, compassion and endless energy and enthusiasm of the staff, from management and reception to the teachers in her class. The faculties are excellent, but it really is the thoughtfulness of the activities and wonderful staff that set it apart. Our daughter is thriving; learning so much, and bouncing into N everyday with a huge smile on her face. I could not recommend N more highly.
22 April 2025
Our toddler has settled in so well at the nursery, he's been there for almost 10 months and it's been such a joy to see how genuinely happy, excited, and engaged he is every day. The team have created such a nurturing and stimulating environment, and it's clear they've built a lovely bond with the children. We really appreciate the care, attention, and enthusiasm they bring, it makes a huge difference knowing our son is not only safe but thriving and having fun with people who show so much love!
05 February 2025
N Family really is the best nursery there is. My eldest son attends the nursery and has really thrived over the last few years. N Family has played a key part in developing his confidence, speech, motor skills and learning, all in preparation for starting school next year. The nursery offers an app to all parents giving updates throughout the day on how your child has fed, slept and what they have learnt, and are quick to notify you if there is an issue which needs addressing - the daily photo updates are the highlight of my day! In all honesty, there have been teething issues from time to time, but nothing the nursery staff haven't been able to rectify in a reasonable time frame. Although more expensive than other nurseries, I would highly recommend if you're looking for a premium environment for your child.
13 November 2024
The team at N Club are brilliant! We always get an amazing end-of-day brief and our little boy adores his key worker (and all of the other staff in the room!). He eats so amazingly well when he's there and always looks forward to his meals. Couldn't recommend the N Club team more!
18 September 2024
N. Family Club is the most wonderful nursery setting. Two of my children have attended the nursery, with my eldest recently leaving to start school. He has been nurtured by the team in the Peaks. They have taken active steps to help prepare him for school, with the practicalities of dressing himself and academically with counting and writing. When he was ready for potty training, sometime ago now, they really took the lead in this and were supportive and patient. I felt guilty at how easy they made it for me! My youngest is currently in the Camp and she is incredibly happy. The team are kind and patient. They organise wonderful activities and I can see my daughter developing new skills and social awareness every week. The nursery is very well managed and all staff seem genuinely happy and proud to work there. I feel confident that my child is a safe and happy at N. Family. Everything about this nursery is high quality - the staff, the facilities, the activities and the food.
12 September 2024
My daughter is just graduating from the nursery. We arrived when she was two and as we moved to Tunbridge Wells. The nursery has been all-around wonderful. We've been so impressed by the teachers - our daughter has formed a really close bond with them whilst learning and discovering so much - it has been truly incredible. The atmosphere around the nursery is cheerful and it is a highlight to walk in every day to all the smiles. The management inspires confidence - the place is well run and fosters a positive relationship with the parents. Our daughter has made lots of amazing friends and we have too. It's been an incredible community to be part of and we are really sad to say goodbye.
10 September 2024
Both my young children attend N Family Club - Tunbridge Wells and they have flourished into confident and bright children. Due to the fabulous team, our family can confidently say that this is the best nursery in town, they wholeheartedly deserved their Outstanding Ofsted rating. I would always recommend it. Thank you.
30 August 2024
My son is at the Wildwood room at N Family Club in Tunbridge Wells. He has loved it from the start and this is due to the incredibly friendly and skilled team that has made him feel safe and has made his confidence grow each day. His development has been great as a result. The team is so caring and always try to meet both children's and parents' needs. This is all set within high-standard facilities and with a very thought-through and varied food menu. I could not recommend it more!
21 August 2024
Very friendly and professional staff. Always supportive and caring for the children. I do recommend 100%. Children are in good hands and so is their learning development. My son is always happy to go to the nursery.
21 August 2024
A truly wonderful nursery, we cannot fault the team, the service or the facilities. Our 2 sons have been going to N Family, Tunbridge Wells since September 2023. One started at 9 months and the other started at 2 years, any worries we had, soon disappeared. I wholeheartedly recommend this nursery. The staff are so welcoming from our early drops offs until pick up time. We love having the app informing us of everything the children do throughout the day with daily photos. Our eldest is always very excited to tell us what exciting activities he has been up to that day. Thank you for everything.
01 March 2024
A wonderful nursery, in the heart of town, with a lovely team looking after my two girls. Some exceptional staff that go above and beyond to provide detailed updates of children engaging in activities throughout the day. A reassuring logging system to record key activities like sleep, food etc. so can focus on more nuanced activity updates at pick-up. Really responsive front-of-house lady who goes above and beyond to welcome you, help with plan changes and listen well to feedback. Management are approachable and good at listening to feedback too.
22 February 2024
We chose to move our 2-year-old daughter to N Family Club as it opened and it was the best decision we have made for her. She has thrived in their environment, she loves the rooms/activities and the outdoor space especially. The staff are wonderful, fun and caring and she has wonderful friends. She has never not wanted to go in and always comes out having had the “best day”. Cannot recommend enough!
16 February 2024
An excellent nursery with good facilities, great parent service and great day-to-day care of children (currently in baby room). Our key worker is beyond brilliant and we have a lot of trust in her and feel very reassured by the detailed level of care. All management staff are extremely helpful and lovely. The nursery environment is lovely, light and clean. There’s lots of outdoor time, which is important to us. Our son is very happy and advancing well.
16 February 2024
I cannot fault the team, the service, the facilities! I have complete trust and faith in their care of my daughter and support of her emotional and intellectual development. I wholeheartedly recommend N Family Tunbridge Wells.
26 January 2024
N Family Club Tunbridge Wells has, in the seventeen months we have been there, surpassed our expectations. Staff are experienced, professional and diligent. Standards seem to be upheld rigorously and my children are content. They were exceptionally good at helping my sensitive child settle in. The food menu is varied and nutritious. My oldest graduated to primary school with solid phonics knowledge and able to write their own name. This was accomplished with a positive play-led approach. My only issue is that it is the most expensive nursery in the area and they have raised their prices every year in a cost of living crisis. That said, I do think it is the best nursery in the area based on experience at our old London nursery, on local nursery visits when we moved and feedback from parents who have come from other settings.
18 September 2023
N Family Club is a wonderful nursery. We have two girls who have started at N at different ages and both have had a great experience from the start. We moved our eldest to N, after a negative experience elsewhere, and the team at Tunbridge Wells accommodated us so quickly and with such professionalism that we were immediately reassured. Our daughter went on to thrive, growing immeasurably in confidence and loving the setting. It is always a pleasure to walk into N in the morning and be greeted by such a friendly and knowledgeable team. Any questions or issues are addressed quickly and with certainty and communication between us, as parents, and both the nursery rooms and the management are excellent. Our youngest has recently started at seven months old and any worries we have had about her settling in from so young have disappeared. Everyone at N has gone out of their way to ensure her settling process has been positive and she is loving it already. We can’t thank N enough for their exceptional care!
15 September 2023
My little girl started at N Family Club in April. She was 14 months at the time and had never been in any type of childcare so I was very anxious about how she would settle in. All the staff at N Family were so good and she settled very well and very quickly which I was surprised about. They provided lots of reassurance for me with lots of updates throughout the day on the app, which includes photos, updates on what she’s eaten, nap times etc. They also didn’t hesitate to contact me when she was a bit unsettled. I have full trust in them and nowadays she doesn’t even cry at drop off! She has also come on a lot in terms of speech and has started walking since starting. The nursery itself is lovely, with a wonderful outdoor play area and a very handy buggy store to leave your buggy after drop off. Oh and the menu is amazing! Wonderful nursery, we are so happy we went with the N Family.