Monkey Puzzle Day Nursery Surbiton

34 Kingsdowne Rd & 222 Ewell Rd, Surbiton KT6 6LA
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9.9 77 Reviews
  • Monkey Puzzle Day Nursery Surbiton, Surbiton
Monkey Puzzle Day Nursery in Surbiton offers 58 childcare places in a stimulating setting.

A team of dedicated staff strives to make each and every child's day at nursery, a rich and rewarding learning experience.

With a variety of age-appropriate resources and staff-led activities, children can also engage in their own creative play indoors and outdoors.

Children can enjoy healthy food provided at the nursery each day.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Vjollca Niklekaj (Owner/Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Minimum of 3 full days per week, including Monday or Friday *.


    Under 2’s:
    Full Day 7.30am – 6.30pm – £110


    Over 2’s:
    Full Day 7.30am – 6.30pm – £108

  • Please see our website for further fee information

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Parking

  • Car parking at the front of the building

Monkey Puzzle Day Nursery Surbiton Reviews (77)

9.9

Monkey Puzzle Day Nursery Surbiton has a Review Score of 9.9 (9.905) out of 10, based on 22 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery Surbiton has 77 reviews.

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Review from Fiona D (Mother of Child) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery is great. Our son goes a few times a week and has learnt so much. Manners, joining in, singing and loves the garden play.
He has settled in with the care and attention of the great team there.
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Review from Damian W (Father of Child) published on 20 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I went with my son to Monkey Puzzle on the Nursery's open day last year, and he loved it straight away. Facilities is a very high standard with many different sections to stimulate young brains, and they do a lot of activities. Even during Pandemic of COVID, they were setting up singing sessions for
kids! Staff are very caring and always act in the best interest of children. I can see how my son is quickly developing and benefit from attending to Monkey Puzzle. I would definitely recommend it.
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Review from Sarah T (Mother of Child) published on 15 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has attended this nursery since it first opened. Even on her first settling-in visit, the staff very quickly put her at ease. She made some huge leaps in her development very quickly after starting at nursery which I’m sure was at least in part due to the care and close attention from the
staff. We love seeing what she gets up to every week through the app and newsletters, and the nursery staff are very good at keeping us updated including sending us regular photos. Our daughter clearly loves the many different activities - and the food! In the current uncertain times, it has been immensely reassuring to know that she is being well looked after by people we trust completely, who will go above and beyond to make sure she is safe and happy.
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Review from Caroline B (Mother of Child) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 2 1/2yr old has been at Monkey Puzzle since December 2019, he settled in extremely well which is thanks to the warm and friendly staff.
We have seen the progression in our little one's development from a physical perspective to learning phonics, numbers - a testament to the staff attention and
caring nature.
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Review from Helen (Mother of Child) published on 24 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at Monkey Puzzle in January, staff helped her settle very quickly and are very caring. Communication is good and the app is a nice extra to receive updates of what they’ve been up to.
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Review from Jo B (Mother of Child) published on 26 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Monkey Puzzle Surbiton since October 2019.
I have nothing but praise for the nursery and the staff. We are always made to feel welcome. My son has thrived in the setting. The communication between parents and staff is great with the app letting us know how the day went and
what was for lunch etc. I would not hesitate to recommend the nursery to anyone looking.
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Review from Mel B (Mother of Child) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at this nursery at 10 months old and he has settled really well. The staff are brilliant at engaging and forming bonds with the children, my little boy has a key worker who he settles with and just the mention of her name in the morning makes him want to leave for nursery. Not only his
key worker, all the staff have been great, and listened and worked with our schedule whilst also relaying observations which can help with development and schedule at home. They do a great range of activities and ensure all the children get fresh air at least twice a day in the lovely gardens. When I pick my son up from nursery I can always see he has had a great day and it has helped build his confidence and skills. I would highly recommend this nursery.
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Review from Suze P (Mother of Child) published on 4 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter joined Monkey Puzzle at 11 months old and instantly settled, it was such a relief! Staff are amazing, the little ones always have such a lovely range of activities to keep them busy. The facilities and particularly the garden is great and they are out every day where possible. A home from
home, highly recommended. It's so comforting to know our little girl is so happy and well cared for.
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Review from Sabela R (Mother of Child) published on 1 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very nervous to send my little boy to nursery as I am a stay at home mum and he is very attached to me. From day one, the staff at Monkey Puzzle made him feel confident and nurtured. I can see how his social skills have improved since he started. He can't wait for the coronavirus crisis to finish
to see his friends and teachers again.
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Review from Daniel (Father of Child) published on 30 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our one year daughter has been coming to Monkey Puzzle Surbiton since January and we have been very impressed. Our daughter settled in very quickly, thanks to the care and attention shown to her by the staff. They have really gotten to know her in a short space of time. Their communication with us has
been fantastic and we really appreciate the updates we get while she is at nursery. The facilities are lovely, and they always do different activities. We love the fact that she is always so happy to see her key worker as well as the other staff. We were a bit apprehensive about sending her to nursery as we hadn't left her with anyone but family members before, but we would not hesitate to recommend Monkey Puzzle, as it has turned out to be a really positive experience for us and we are so grateful to the staff for the time and care they have given to her.
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Review from S R (Mother of Child) published on 28 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner and I would highly recommend Monkey Puzzle Nursery. Our daughter settled quickly which is testament to the staff and level of individual care and attention she received. In just a few weeks, she was reaching out for her key worker and enjoying every moment of her time there. Communication
with us has also been excellent, and the app is wonderful!
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Review from Laura S (Mother of Child) published on 13 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started at the nursery the first day they opened and has loved it so much. They did an amazing job settling her in and making me feel comfortable leaving her (this was her first nursery experience). She runs in and hugs them in the morning when she gets there which is so lovely to see. They
provide me with a breakdown of what she’s done during the day and updates on the App too, I honestly couldn’t be happier. A big thank you to everyone for their continued hard work.
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Review from Caroline S (Mother of Child) published on 9 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two year old has only been going to Monkey Puzzle since February but has settled so quickly and just loves going in. The staff are wonderful, warm and caring. I feel completely comfortable leaving my daughter knowing she’s receiving wonderful care. I highly recommend this nursery.
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Review from Halima M (Mother of Child) published on 23 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn’t be happier with the level of care, guidance and professionalism that we are experiencing with Monkey Puzzles Surbiton.
My 2-years-old daughter runs to cuddle her teachers in the morning and I leave assured that she will take part in fun and educational activities. She is starting to come
out of her shell and socialise more with other kids inside and outside of the nursery. She is becoming less picky with her food and learned to pack her toys and books after she was done playing and reading.
So thank you very much to the management and the whole team for your hard work and patience with our family, you are awesome.
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Review from Rachel (Mother of Child) published on 19 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at Monkey Puzzle not long after it opened. From the start, the staff have been kind and caring. The facilities provide the ideal environment for learning and play, with lots of toys, books and activities to keep the little ones busy.
It has been great to watch my son develop and make
friends. He is excited for his days at nursery and happily walks in each morning. I would recommend this nursery to anyone looking for exceptional care.
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Review from Kenneth O (Father of Child) published on 12 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this nursery enough! They have really supported my son who was delayed in walking! They recorded his first steps and sent it to us so we did not miss out! My son settled in no time! They use a fantastic app, we have great communication with both the manager and owner! They provide
what all kids need.... love! All the kids are happy there, staff are always smiling and welcoming! It truly has been a blessing in disguise our son starting there! They don't rush you out the door and are always excited in sharing new milestones or achievements big or small!
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Review from Anne B (Mother of Child) published on 6 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son really enjoys going to Monkey Puzzle. The settling-in process has been smooth and everyone was really friendly, helpful and responsive. (In person and via email and phone) The equipment and cleanliness are excellent; using the family app to receive regular updates is another big plus. Vegan/vegetarian
food was no problem and he has never eaten so well. He won't stop talking about his friends and carers when he's at home - the best recommendation you can get. Thanks for taking such good care of him.
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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Monkey Puzzle Day Nursery Surbiton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Monkey Puzzle Day Nursery Surbiton is calculated as follows: ( (240 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 264 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Surbiton is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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