Monkey Puzzle Day Nursery Surbiton

34 Kingsdowne Rd & 222 Ewell Rd, Surbiton KT6 6LA
Review Us
9.9 77 Reviews
  • Monkey Puzzle Day Nursery Surbiton, Surbiton
Monkey Puzzle Day Nursery in Surbiton offers 58 childcare places in a stimulating setting.

A team of dedicated staff strives to make each and every child's day at nursery, a rich and rewarding learning experience.

With a variety of age-appropriate resources and staff-led activities, children can also engage in their own creative play indoors and outdoors.

Children can enjoy healthy food provided at the nursery each day.
Show Monkey Puzzle Day Nursery Surbiton on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Vjollca Niklekaj (Owner/Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Minimum of 3 full days per week, including Monday or Friday *.


    Under 2’s:
    Full Day 7.30am – 6.30pm – £110


    Over 2’s:
    Full Day 7.30am – 6.30pm – £108

  • Please see our website for further fee information

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Parking

  • Car parking at the front of the building

Monkey Puzzle Day Nursery Surbiton Reviews (77)

9.9

Monkey Puzzle Day Nursery Surbiton has a Review Score of 9.9 (9.905) out of 10, based on 22 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery Surbiton has 77 reviews.

Overall Experience
  • 75
  • 2
  • 0
  • 0
  • 0
Date Published
  • 77
  • 9
  • 21
  • 22
  • 55
Reviewer Connection to Monkey Puzzle Day Nursery Surbiton
  • 69
  • 7
  • 1
Total of 77, showing 21-40
Review from Emily S (Mother of Child) published on 9 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Love Monkey Puzzle, the team are great, responsive and attentive to detail. Our son has loved it since day 1 and is always excited to run into nursery to see his friends in the morning. The team always have events on and put so much effort into them. They frequently have meet-the-team days and these
are so much fun! Thanks for all you do Monkey Puzzle, couldn't recommend you more.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from N D (Mother of Child) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with our experience at Monkey Puzzle. The staff are incredibly kind, attentive, and nurturing. The activities are thoughtfully planned, The environment is both safe and stimulating, with a wonderful outdoor space where the children can explore and play. Communication from the
nursery is fantastic; we always know what our child is up to and the progress they're making.
Most importantly, it's clear that the team genuinely cares about the children. They go above and beyond to make each day special.
We recently attended Monkey Puzzle's meet the team day, which was fantastic. So much effort had gone into making the event special. Our little one loved the animals the best!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from H F (Mother of Child) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves it there; he is very happy, eats well and sleeps well and has been going for over a year now. He settled in fine and transitioned into the older room easily. The staff all care and are so kind!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Victoria T (Mother of Child) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with my child's development at Monkey Puzzle. He loves attending and the staff are attentive and work towards helping him reach his milestones. The nursery is clean, with great facilities and friendly staff with a safe environment for the babies and children.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from N Z (Father of Child) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery all around. The staff are amazing, our son really enjoys his time there, and he’s always really well looked after: he’s always clean, eats well and loves going to Monkey Puzzle. Anytime there are any concerns, the staff communicate promptly and are very flexible. Couldn’t recommend more.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sophie H (Mother of Child) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Money Puzzle Surbiton for a little over a year now and she absolutely loves it. She is so excited to arrive there every time and always comes home happy. The communication from management is great and we get regular updates on the app throughout the day. We have also recently
started potty training and the team have been really supportive and cooperative. I would without a doubt recommend this nursery to others!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Maria U (Mother of Child) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Monkey Puzzle Day Nursery for the past 5 months. He joined when he was just under 1 and had no issues settling in. We chose Monkey Puzzle over other nurseries because when we met the owner we felt that she genuinely cared about the children. This is true for everyone else we’ve
met at Monkey Puzzle as well!
The team also go above and beyond to celebrate special days and include the parents at key times of the year. This happens on a Saturday which is super helpful for the parents though appreciate that’s personal time for the team at Monkey Puzzle - another testament to their commitment! Thank you all for looking after my baby!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Marc R (Father of Child) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended the nursery since he was a baby and is now thriving in the pre-school room. He’s developed amazing social and communication skills thanks to the hard work of this amazing team. They cannot do enough for our son and keep us updated regularly with feedback and pictures of his days.
The nursery offers regular “meet the team” and special celebratory events which are really well attended. We couldn’t have been happier with the choice we made and as an educator myself, I was always going to be fussy where our son went. If you are looking for a nurturing and secure environment in which your child will develop - look no further.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lucy R (Mother of Child) published on 21 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter absolutely loves going to Monkey Puzzle, she has absolutely thrived since starting 10 months ago. All staff are so loving, kind and caring. Her key worker is fantastic! The communication with parents is outstanding, you never feel 'just like another family'. We also really love that the
staff make an astonishing effort to celebrate all special days/holidays together with children, decorating the nursery inside and outside, making sure that the children learn as much as possible about the world and different cultures. Being part of Monkey Puzzle feels like a constant celebration! We can't recommend it enough.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from P C (Mother of Child) published on 3 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son was well cared for at Monkey Puzzle, the manager and her team worked hard to make his time there enjoyable. My son formed a good relationship with his key worker who I was able to message via the app whenever I needed to know anything. The food menu was healthy and my son ate well there. The
manager was particularly supportive and went above and beyond when I had a few family issues before we relocated to a different city. I would recommend them.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Melody H (Mother of Child) published on 14 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having a bad experience in a previous nursery we were a little bit worried about picking a new one.
Monkey Puzzle has been the opposite. Our daughter absolutely loves it and runs in, in the morning. The staff are friendly and professional and our almost 3 years old daughter feels at home. She
learnt a lot in the past 2 years and came out of her shell. The facilities are great too and we love the feedback we get at the door every day.
The staff are amazing.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kezia C (Mother of Child) published on 12 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter attended from August 2021-2022.
The settling-in process was dealt with amazingly by the staff. I was very grateful, as my daughter had spent very little time away from me or with bigger groups of children due to all the lockdowns, and me working from home.
All the staff have so much love
to give. My daughter was very happy and loved.
The staff go above and beyond with activities. They have hatched ducklings, learned about caterpillars and played in an amazing paddling pool on hot days.
I wish all parents had access to this quality of childcare for their children.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from A W (Mother of Child) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was so nervous going back to work but Monkey Puzzle has made it so easy for me! They have been amazing with my little one and he truly loves every day in there! They are so caring and compassionate and treat them wonderfully. They know every child by name and always keep you up to date via the app
with messages, they also send you pics regularly so you know what your little ones is up to. My baba is so happy to go to them every day when I drop him off. Highly recommended.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Rebecca P (Mother of Child) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started here when she was 1 and had some serious separation issues. The manager and her team have been so patient and kind with her and now she's thriving! She's developed so much and now she's started talking she comes home with new songs. She's very happy and loves her days at nursery.
I highly recommend Monday Puzzle Surbiton.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from S D (Mother of Child) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery manager is extremely dedicated and professional and has created a wonderful home-from-home atmosphere at Monkey Puzzle. She knows every child and every parent and she and the staff have so much energy and tirelessly create new and wonderful experiences for the kids in their care every day.
Our daughter has been extremely happy from day one and we will be sending our son to join her. A wonderful nursery - we highly recommend.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Banu Priya S (Mother of Child) published on 7 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is going to be 3 soon and he is going to Monkey Puzzle nursery for the past 2 years.
We trust the staff always, they are the best. My little one absolutely loves to be there. The nursery got huge collection of toys, books and excellent outdoor place for the kids to play.
Parents are always
updated about their kid's activities, food menu and the kid's nap time.
The nursery conduct parents and staff meeting more frequently and it is an excellent way to get to know about the kids.
Monkey Puzzle nursery team - you are the best.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Emily A (Mother of Child) published on 21 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves it here! I was so nervous about going back to work but I had no reason to be. The staff are so caring and she runs in happily every morning and doesn’t look back. There is a brilliant timetable of activities and the baby-specific garden is fantastic to allow the little ones
a safe space to play. The app is also brilliant to keep you updated and the weekly photos always make me smile to see what they’ve been up to. A huge thank you to all of the staff at Monkey Puzzle, it really is a very special place.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Zara O (Mother of Child) published on 9 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy absolutely adores going to nursery! He always has a big smile on his face when he sees his favourite lady! I can’t believe how much he learns while he is there and learns so many new words, loves all his food and just has a great time with all the fun activities! Love the updates on the
app! Thank you so much to everyone at Monkey Puzzle Day Nursery Surbiton!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Lucy J (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love this nursery! Our 2-year-old has been here for over a year and is very happy and settled. The staff are so lovely and caring and clearly take an interest in all the children they look after. Our daughter is learning so much and that is credit to the nursery - the structure and creativity
of the day and the attentiveness of the staff. We have also been so pleased with the food provided - delicious, varied home-cooked food - we sampled some at an event and were very impressed.
I would not hesitate in recommending this nursery to anyone!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from L H (Mother of Child) published on 22 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
We’re very happy with Monkey Puzzle Surbiton. The manager is a great leader, she's very professional and also completely caring towards the children. It is a great benefit to know the owner of the nursery has observed exactly how much your child has eaten that day and which other children she played
with. The staff are just as empathetic and can anticipate the children’s needs well. Now that my daughter has been there 6 months, it feels like the staff know her personality and preferences and know how to keep her happy and engaged. She is always happy to go in and disappointed to have to leave!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Monkey Puzzle Day Nursery Surbiton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Monkey Puzzle Day Nursery Surbiton is calculated as follows: ( (240 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 264 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Surbiton is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Monkey Puzzle Day Nursery Surbiton to verify any information. View our terms and conditions. Monkey Puzzle Day Nursery Surbiton has an Enhanced Service - more info.