Monkey Puzzle Day Nursery Surbiton

34 Kingsdowne Rd & 222 Ewell Rd, Surbiton KT6 6LA
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9.9 77 Reviews
  • Monkey Puzzle Day Nursery Surbiton, Surbiton
Monkey Puzzle Day Nursery in Surbiton offers 58 childcare places in a stimulating setting.

A team of dedicated staff strives to make each and every child's day at nursery, a rich and rewarding learning experience.

With a variety of age-appropriate resources and staff-led activities, children can also engage in their own creative play indoors and outdoors.

Children can enjoy healthy food provided at the nursery each day.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Vjollca Niklekaj (Owner/Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 60

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Minimum of 3 full days per week, including Monday or Friday *.


    Under 2’s:
    Full Day 7.30am – 6.30pm – £110


    Over 2’s:
    Full Day 7.30am – 6.30pm – £108

  • Please see our website for further fee information

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Parking

  • Car parking at the front of the building

Monkey Puzzle Day Nursery Surbiton Reviews (77)

9.9

Monkey Puzzle Day Nursery Surbiton has a Review Score of 9.9 (9.905) out of 10, based on 22 reviews in the last 2 years.
Over all time Monkey Puzzle Day Nursery Surbiton has 77 reviews.

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Review from Lindsey H (Mother of Child) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My boy loves going to Monkey Puzzle. He started in October 2021 and settled in straight away. He is always happy when he sees the manager and her team in the morning when I drop him off, and he always has a beaming smile when I pick him up. Thank you for taking care of my boy and for encouraging him
to learn and experience new things. It’s a lovely nursery with a brilliant team.
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Review from Nora S (Mother of Child) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a truly wonderful nursery. They take such excellent care of the children in every way. From nurturing staff and healthy food to lots of activities and their standard of cleanliness. My daughter loves going there - so much that she doesn’t want to come home at the end of the day! And that gives
me a lot of comfort, knowing my daughter is happy and well looked after at nursery.
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Review from Plamena T (Mother of Child) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent nursery. My daughter is really happy there and goes in the morning with a smile on her face. I am particularly pleased with the meals menu and activities they organise for the kids. One happy parent here.
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Review from Rachel D (Mother of Child) published on 14 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team are caring, experienced and engaging practitioners. They work hard to ensure the happiness and development of my child. Feedback is great through the parent's app and it's so lovely to have regular picture updates of my little one whilst she is there. Throughout the pandemic, the team have
been fantastic beyond expectations. We have regular parent days as well too, which is nice as you get to see the kids all playing together. The manager has a passion for charity too, which is reflected in the topical work the children do, as well as bake sales and odd sock days as fund raisers! The food is also great, they cater to my little ones dietary needs without fuss and she eats for England whilst there! My daughter's speech and understanding has come on leaps and bounds since being with Monkey Puzzle Surbiton as well. It is a pleasure to see.
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Review from Cassie M (Mother of Child) published on 19 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery, very caring, nurturing staff. Lots of activities, things I couldn't do with my son at home, excellent food (he eats more there than at home). He's very happy there which makes me very happy.
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Review from Esther A (Mother of Child) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little one loves going to the nursery, the staff are very kind and accommodating. He thoroughly enjoys his time spent in the nursery. They conduct load of activities and hold events whenever possible. Thank you
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Review from Antonia P (Mother of Child) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves going to Monkey Puzzle Day Nursery Surbiton. She has been there for over a year and has developed so much in this time. She had difficulties learning to walk and the staff have been extremely supportive and encouraging and thanks to them she is now running around. I cannot recommend
the nursery more, my other daughter will be starting there next year.
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Review from Benedicte S (Mother of Child) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending the nursery for over a year and I always found the staff to be dedicated and supportive of the children and their parents. They can be reached via email any day of the week and are always happy to give advice. We trust them implicitly.
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Review from Kajal B (Mother of Child) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve had an amazing experience with my daughter at Monkey Puzzle Day Nursery Surbiton. We had really gentle settling in sessions over a couple of weeks as my daughter was born during the pandemic.


They have been amazing with hourly updates on the app plus pictures of her and reports monthly of her

progress including objectives for the future. Communication has always been amazing with us and I don’t have any faults
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Review from Louise O (Mother of Child) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Monkey Puzzle Day Nursery Surbiton have taken great care of our daughter, who has been in their baby room (angel fish) for the last 6 months. She settled so quickly and seems to love attending each day - always lots of smiles at the start and end of each day.
The communication home is great, particularly
the updates we get about what our daughter has been up to (photos and development observations). The nursery is also very well equipped - a great variety of activities on offer and a lovely outside space for just the babies to use.
The staff team have done a brilliant job during the covid pandemic and we would happily recommend sending your child here.
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Review from Ada B (Mother of Child) published on 17 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son loves Monkey Puzzle Day Nursery Surbiton, every morning he is asking to go to nursery and he is so happy the moment he is at the nursery’s door.
We have seen such a great developement since he started there! The staff are all so lovely and their variety of activities are really good for him.
I love their garden and also really like their app as having all these updates daily you feel part of their day. Especially during this difficult time in lockdown their approach was always incredible and really proffesional.We have been so happy with everything and we have already recommended it to many friends
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Review from Nicola P (Mother of Child) published on 19 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter loves Monkey Puzzle and has developed so much since being there! The staff went over and above to make her settling in period as easy and gentle as possible for us all, which we so appreciated. We are really impressed by the quality of meals there, and by how accommodating they were with
my daughters food intolerances. We have been so happy with everything that we have even recommended it to friends!
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Review from Chloe T (Mother of Child) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we met the staff at Monkey Puzzle Subiton we knew that it was the nursery we wanted to send our son to. We haven’t been disappointed. Our son settled quickly and loves going there, and has formed a tight bond with the staff. They do a wide variety of educational and creative activities
and he has lots of fun. I especially love the app so we can see what he’s doing every day. I have already recommended the nursery to many others and I’m so pleased we picked it!
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Review from Searah S (Mother of Child) published on 1 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter started at Monkey Puzzle at the end of lockdown. And 6 months on, the difference in her development is amazing. She loves going to “school” and the staff are warm loving snd are genuinely invested in the kids I have recommended them to friends who are as equally as happy.
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Review from Michelle M (Mother of Child) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Given the current situation with social distancing etc, we weren’t sure how we would approach settling in at nursery with our 3-year-old. The staff at Monkey Puzzle Surbiton were very accommodating and worked with us to find a way to get our little one as comfortable as possible to start and even though
we had set aside a week for me to attend the nursery with him, he was ready within 3 days and waved goodbye to me with a very big smile on his first day alone. Since then, we have not looked back and very happy with our decision to enrol him at Monkey Puzzle. The teachers are very thoughtful and attentive and give individual attention to a child when he shows a special interest in something. We get greeted each day at pick up with a beaming smile and he’s very happy to go back to school each day. We cannot recommend Monkey Puzzle Surbiton enough.
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Review from Nittaya C (Mother of Child) published on 13 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really loves it there, he keeps asking to go to nursery every day, and the staff have done such an amazing job. My son couldn't speak much before he went to the nursery, after he joined in this place, he has improved a lot! Thank you so much for your great work!
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Review from Emma R (Mother of Child) published on 12 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has loved going to the Monkey Puzzle day nursery - Surbiton since day one. The team helped her settle in so well, it’s become a home away from home, and now she points at nursery and wants to go in every time we walk past.
We are very proud of how much our daughter has developed her movement
and language skills in the short time she has been there. We particularly love the way the team follows our home nap routine, which means there’s little disruption to her sleep. And we love the app with regular updates throughout the day. The team are all so kind and caring and a valued extension of our family.
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Review from Lucy B (Mother of Child) published on 6 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son loves going to this nursery. He settled in very quickly and loves his key worker. This was one of the few nurseries where I could join the settling sessions during the pandemic (due to a separate garden for the babies). The staff are so flexible and will always try to stick to your little one’s
routine rather than get everyone onto one routine. The app updates are so great and it’s nice to know you can message them at any time. The food always seems wholesome and healthy. So glad we chose Monkey Puzzle.
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Review from Caitlin L (Mother of Child) published on 17 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A wonderful nursery with kind, caring and enthusiastic staff. My son always comes out with a smile on his face. There is excellent communication to let you know what they have been up to throughout the day, and they are also helpful and responsive to any queries or concerns. Great facilities to keep
the children busy all day.
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Review from Emma B (Mother of Child) published on 5 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault the care this nursery gives to my little girl. She settled so quickly because the staff really took the time to get to know her. I absolutely love the regular updates they provide to me via the parents' app they use. Not only does it let me know how much she has eaten, slept etc but it
also just puts my mind at ease. My little girl loves her keyworker which is just the sweetest, most reassuring thing to see.
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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Monkey Puzzle Day Nursery Surbiton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for Monkey Puzzle Day Nursery Surbiton is calculated as follows: ( (240 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 264 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Monkey Puzzle Day Nursery Surbiton is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 number of registered child places is 12, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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