Kids Planet Waterfront

Pedmore House, The Waterfront, Brierley Hill DY5 1XA
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9.9 72 Reviews
  • Kids Planet Waterfront, Brierley Hill
Kids Planet Waterfront gives childcare and early educational learning to children up to the age of 5 in Brierley Hill.

The nursery offers children an environment which is cosy and stimulating where they can learn and interact with their peers.

Staff at the nursery are warm and loving and are passionate about caring for young children and ensure they feel happy and nurtured. The staff are all qualified up to Level 3 in Childcare or are in the process of studying for the qualification.

Outdoor learning is an important element at the nursery. Both the indoor and the outdoor spaces are well thought out and reviewed on a regular basis to make sure they offer a host of learning opportunities.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Hannah Mateer (Manager)

Number of Childcare Staff

  • 8

Total Places for Children

  • 50

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.
    Please get in touch with the nursery for our most up to date fees and availability.

Opening Times

  • Monday 07:00-18:00
    Tuesday 07:00-18:00
    Wednesday 07:00-18:00
    Thursday 07:00-18:00
    Friday 07:00-18:00

When Closed

  • Bank Holidays & Christmas

Kids Planet Waterfront Reviews (72)

9.9

Kids Planet Waterfront has a Review Score of 9.9 (9.853) out of 10, based on 54 reviews in the last 2 years.
Over all time Kids Planet Waterfront has 72 reviews.

Overall Experience
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Date Published
  • 72
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  • 54
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Reviewer Connection to Kids Planet Waterfront
  • 55
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Total of 72, showing 41-60
Review from Daniel C (Father of Child) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant staff and friendly atmosphere. The staff is very helpful and caring. Can't fault this nursery, always willing to help and listen to your child's needs, our daughter has been here for 3 years and she's now ready for big school and has had the best time with all the staff and friends she's made.
I can't fault any of the staff, they've made it possible for us to pursue our working life and know our daughter is getting everything she needs. Thank you would not be sufficient enough. Thank you for loving our girl like your own and helping her grow.
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Review from I A (Father of Child) published on 22 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent management of kids. Always positive. Always helping the kids progress and the learning facilities are excellent. We love having our children attend the nursery. Best in the West Midlands and probably the UK.
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Review from Emma O (Mother of Child) published on 19 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are helpful friendly and welcoming. My child has enjoyed his time at Kids Planet, making great friends and fantastic memories. I would definitely recommend this nursery to anyone that is looking for a day nursery.
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Review from J N (Mother of Child) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery would highly recommend it! My daughter has had a fabulous time here and will honestly miss it. Staff are excellent and very helpful! Very organised and pleasant staff always there too to help. All members of staff are brilliant!
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Review from L B (Mother of Child) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Waterfront are amazing. They have looked after my child and he absolutely loves it. The manager and team are amazing and I couldn't ask for any better service. I would recommend Kids Planet to family and friends.
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Review from P T (Mother of Child) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff have been so helpful with anything I've required extra help with. They always go above and beyond for my children and it definitely shows when they come home wanting to go straight back to nursery! Both children love being at the setting and have come on leaps and bounds since starting!
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Review from S D (Mother of Child) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely nursery. My daughters have been going here since they were toddlers and love the place! My older daughter also went to this nursery before she went to reception 2 years ago, since we loved the place so much and I decided to send my other 2 daughters as well.
The staff are all so friendly and
caring.
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Review from G S (Mother of Child) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm happy! I Have seen lots of change at the nursery once it became Kids Planet. I'm happy about all the staff. They are friendly and very welcoming. They do show interest in the well being of the children which is very nice and makes the children confident. I would like to mention some of the staff
but it is a difficult choice as I do like all of them and I believe they all deserve to be rewarded.
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Review from Viorel R (Father of Child) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Waterfront Nursery is brilliant for my son. He has an amazing time while he is in there, is always excited to get in, all the staff are taking good care of the kids and he loves having his meals with his colleagues. The staff are always happy to help.
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Review from O T (Mother of Child) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery has supported my daughter through her growth and development. The staff are always happy to help and very supportive and friendly with both adults and children. Amazing facilities and equipment for children to learn and play. Very happy with my experience with Kids Planet.
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Review from Danielle B (Mother of Child) published on 3 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended this nursery for over a year now. At first I was very anxious due to events that transpired at their previous nursery and them being closed down. However, the staff were lovely and put my mind at ease. They didn't mind when I kept calling to see how my children were.
The
staff are always attentive and pleasant when I drop my children off and collect them.
They have fun whilst still learning.
I have recommended this nursery to friends.
Since the nursery has been taken over by a different care provider, things are slowly improving. The staff all wear uniforms now and they look professional. The facilities and equipment has all been upgraded and the menu/food choice has vastly improved. The staff have always been lovely. There are some new faces so an updated staff list would be good for parents.
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Review from I A (Father of Child) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Personnel are very good with friendly and respectful communication. Always ready to answer questions that we may have.
They also have good relationships with my kids which helps to make the nursery experience better for them.
The facility could do with a revamp in terms of space, toilets, sleeping
area and cleanliness.
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Review from Laura D (Mother of Child) published on 21 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are excellent with my child. They are really patient and support my child well.
The food they provide is great. And will work with parents on the menu if your children need this.
My child is clean and happy, and my child loves coming here. My child is impatient for the doors to open each morning.
So I leave them there knowing that they will be fine and happy and don't need to be worried.
The garden area and sensory room are my child's favourite areas.
I would recommend Kids Planet Waterfront.
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Review from Karen W (Mother of Child) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kids Planet have been amazing. My son has been there for a year and a half and will be moving on to school in September. Their supportive staff have always addressed my concerns, and my son thrives in their nurturing environment. He comes home happy every day, and I couldn't ask for a better place for
him to learn and grow. Thank you for everything you have done for him. We will miss you once he starts school.
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Review from Lauren B (Mother of Child) published on 5 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son came to this nursery having previously attended another nursery out of the area. I was very anxious at leaving him in a new setting as he had only ever been in a setting where I had been Nursery Manager. After the initial settling in period, all my fears were gone. He has had nothing but love
and support from all the staff, even when he's having one of his more testing days as most toddlers have.
The floor staff and management are all helpful and easy to talk to and are sympathetic to our family dynamic, helping my son with reminders of his family in a different country.
Couldn't ask for a better nursery for my son to be a part of.
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Review from R M (Mother of Child) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the Waterfront nursery. Staff are very friendly and helpful and my little one has settled in really well.
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Review from B K (Mother of Child) published on 23 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I know my child is happy, in a safe environment and receiving the highest level of care. The team of staff are so welcoming and very friendly. All we can say is thank you so much.
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Review from R C (Mother of Child) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been attending since April 2019 and loves it! The staff are so friendly, welcoming and caring to all of the children and parents. The food menu is healthy and the facilities are clean and modern. I can see the progress in my son since starting at The Learning Journey. It was the best decision
we made.
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Review from Gemma B (Mother of Child) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff, amazing nursery!
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Review from S T (Mother of Child) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing nursery. Has helped my son excel massively. So confident and talkative now.
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Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Kids Planet Waterfront is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 54 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 54 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Kids Planet Waterfront is calculated as follows: ( (561 Excellents x 5) + (74 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 645 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kids Planet Waterfront is based on 54 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 54 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Hannah

Hannah Mateer

Job Title: Nursery Manager Joined: 2021

I am Hannah Mateer, the manager for Kids Planet Waterfront. I have over 20 years of experience within the Early Years sector 11 years of which as a Nursery Manager. I started as a college student and worked my way up to management. I have completed my Early Years Foundation Degree and my Level 5 in Leadership and Management.

As a parent of 3 children myself, I can fully understand the emotions all parents go through leaving their little ones in other people’s care. As a Manager, I am here to fully support parents and staff in settling your little ones into the nursery and ensuring a smooth transition.

I am responsible for everything that happens in the nursery on a day-to-day basis and I am also the Designated Safeguarding Lead for safeguarding.

I thoroughly enjoy my role and love the variety each day brings, supporting staff and children. I am passionate about the importance of early education and the biggest privilege is being able to watch children thrive in their learning and development.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kids Planet Waterfront to verify any information. View our terms and conditions. Kids Planet Waterfront has an Enhanced Service - more info.