Dicky Birds Day Nursery and Preschool Surbiton, Maple Road

Claremont Hall, Maple Road, Surbiton KT6 4RL
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9.9 67 Reviews
  • Dicky Birds Day Nursery and Preschool Surbiton, Maple Road, Surbiton
Dicky Birds Day Nursery and Preschool on Maple Road, Surbiton is rated Outstanding by Ofsted (May 2024) and is the largest of three local Dicky Birds settings. Set across two spacious floors, the nursery boasts two gardens including a Sow and Grow planting area, providing excellent opportunities for outdoor learning. They offer exceptional Early Years care for children aged 3 months to 5 years, with a curriculum inspired by the Curiosity Approach. Children benefit from diverse activities such as Forest School, Boogie Mites, Yoga, PE sessions, and local outings. Classrooms are designed to support each developmental stage, including a sensory room, terrace garden, and a “Make & Bake” station. The team is highly skilled in supporting communication and nurturing individual routines. Families are closely involved through the Famly app, stay-and-play sessions and events. Dicky Birds Maple Road is a vibrant, welcoming nursery where children grow with confidence and joy.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Jana (Nursery Manager)

Number of Childcare Staff

  • 50

Total Places for Children

  • 125

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road Reviews (67)

9.9

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has a Review Score of 9.9 (9.860) out of 10, based on 25 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has 67 reviews.

Overall Experience
  • 58
  • 8
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Date Published
  • 67
  • 12
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  • 25
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Reviewer Connection to Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
  • 49
  • 18
Total of 67, showing 61-67
Review from Bianca (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Dicky Birds Claremont Hall for the last two years and has been so happy in all of three groups she has been part of.
The majority of the staff are so friendly and warm and make her feel welcome and loved. She has made numerous friends and cannot wait to go to 'school' every
morning. The activities are varied with a lot of emphasis being put on exercise like walks to the river, PE and yoga.
The organisation of the nursery is superb and overall I would recommend it to anyone looking for a reliable and safe environment for their children.
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Review from Warren N (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been part of Claremont Hall, Surbiton since September 2019. She enjoys the experience and I'm always particularly pleased with the communication, overall experience and how happy she is to be at nursery.
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Review from Alex A (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
After viewing many nurseries in the Surbiton & Hinchley Wood area we can honestly say Dicky Birds is by far the best in the area. My daughter is extremely happy and I know every day we drop her off she’s in a safe, happy, kind and caring environment. Dicky Birds communication with parents is outstanding
with daily reports and phone calls to inform us of anything needed during the day. They are well organised and run the nursery extremely efficiently. There is a lot of imaginary play and time spent outdoors whether it be in the garden, trips in the “party bus” down to the river, or to the park. Thank you for being such a great nursery!
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Review from Chico C (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been attending Dicky Birds nursery in Claremont Hall for just over 2 years now, and I couldn't be happier with the service provided. Communication from the nursery is brilliant, especially during the COVID19 pandemic. The nursery is well managed and the safety of the children taken very
seriously. Accidents/Incidents are very rare but when they occur, parents are informed in a timely manner. Staff are polite and professional. My daughter really enjoys attending nursery.
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Review from Becky (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you Dicky Birds for looking after both my kids over the years with such kindness and care and big smiles on their faces each day. Incredibly well-run nursery, regular parent communication and low staff turnover. Very impressed with communication and updating of health and safety procedures throughout
the covid year. So reassuring as a busy working parent to be able to put 100% trust in your team (since my eldest started in 2016)! It means so much thank you.
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Review from Ruth (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Lovely staff who clearly enjoy their job. Our son adores his nursery room, Ducklings, and he is always happy to be dropped off and picked up. They tire him out brilliantly and he forever sleeps through the night! As a dairy-free baby, they have catered really well to him too.
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Review from Tita A (Father of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My kids love the nursery. Even after a long weekend, they are always super excited to go to the nursery.
The staff are excellent! My boys are always smiling when I mention the names of the other kids and staff in their room.
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is calculated as follows: ( (258 Excellents x 5) + (42 Goods x 4) ) ÷ 300 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 number of registered child places is 25, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Jana

Jana

Job Title: Nursery Manager & Regional Support Manager

Jana has many years of experience in the early years sector and has a strong passion for providing exceptional education and care.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Surbiton, Maple Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has an Enhanced Service - more info.