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- Dicky Birds Day Nursery and Preschool Surbiton, Maple Road






Dicky Birds Day Nursery and Preschool on Maple Road, Surbiton is rated Outstanding by Ofsted (May 2024) and is the largest of three local Dicky Birds settings. Set across two spacious floors, the nursery boasts two gardens including a Sow and Grow planting area, providing excellent opportunities for outdoor learning. They offer exceptional Early Years care for children aged 3 months to 5 years, with a curriculum inspired by the...
Funding & Fees
Contact Dicky Birds Day Nursery and Preschool Surbiton, Maple Road to get a personalised quote:
Type of Service
- Day Nursery
Opening Schedule
Open all yearFull days available
YesHalf day sessions offered
NoGroup/Owner
- Grandir UK
- Private Owned
Person in charge
- Jana (Nursery Manager)
Number of Childcare Staff
- 50
Total Places for Children
- 125
Age Range
- from 0 years 3 months
- to 5 years 0 months
Meals Provided
NoConsumables provided
NoOpening Times
- Monday 08:00-18:00
- Tuesday 08:00-18:00
- Wednesday 08:00-18:00
- Thursday 08:00-18:00
- Friday 08:00-18:00
When Closed
- Bank Holidays & Christmas
Dicky Birds Day Nursery and Preschool Surbiton, Maple Road Reviews (73)
Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has a Review Score of 9.8 (9.751) out of 10, based on 22 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has 73 reviews.
Our little one loves everyone in the flamingos! The staff are amazing and very caring! They are very accommodating and we can see how much they care and love for the children in the class. The deputy managers are also amazing!
Thank you for taking the time to leave a review. Our kind, caring team takes the time to get to know the children and their families, so they can understand their individual needs and what support is needed to help them learn and grow.
I have a 2-year-old in the nursery now who has been there since she was 8 months old, and a 6-year-old who has grown up here through all the rooms. I can't say enough about how much they both love and loved this nursery. It has allowed them both to thrive which is everything you hope for as a full-time working parent entrusting your precious children to a village. The most important factor is the staff. They care so much about the kids and the care they give. The way they come up with different imaginative activities every day and prepare the tables for them continues to astonish me. All the practical life skills they try to teach - like putting on their own sun cream and cleaning - are not just admirable but the pictures are absolutely adorable.
Some of the amazing staff like the lady in Sparrow's room have been there a long time and set very high standards. Some long-standing support staff like the Forrest School teacher deserve special recognition as well.
Thank you for taking the time to leave a review. Our friendly, knowledgeable team are so passionate about helping children to learn and grow. They really take the time to form strong, supportive relationships with the children so they can get a great understanding of their individual personalities....
Our daughter joined Dicky Birds Day Nursery and Preschool Surbiton, Maple Road at the beginning of 2024 and we are very happy. The settling-in sessions helped her adjust to the new environment before starting. The weekly round-up and pictures are so lovely to see each week. The staff are kind and our daughter’s confidence is growing day by day.
Hi, thank you for taking the time to leave a review. Settling in sessions aims to make children's transition to nursery as smooth as possible. They are supported and encouraged to go at their own pace so they truly feel happy, confident and secure in our nursery environment. Giving our families a...
I only have great things to say about this nursery. My son went here and now my daughter does and just like he did she absolutely loves it. The staff are warm and professional and my daughter is always very happy at drop-offs and pick-ups. Highly recommend.
Hi, thank you for taking the time to leave a review. Our dedicated team work hard to provide a supportive and nurturing environment in which children thrive.
Both our daughters were very happy at Dicky Birds Maple Road from 2020 to 2023. The staff in the room are lovely and took excellent care of them. I think management’s communication style with parents wasn’t always great but the children were happy, safe and well looked after and that is what really matters.
Hi, thank you for taking the time to leave a review. Our kind, supportive team works hard to provide exceptional childcare and education. We strive to maintain regular and informative communication with our families in order to build strong partnerships between nursery and home.
Couldn't be happier with the care our daughter receives at Dicky Birds Maple Road. She's so happy to go in and is always warmly greeted by staff. She loves the fun activities, the interaction with staff and other children, and she's learned so much from there. We are leaving the area soon and are pretty heartbroken to have to take her away from the nursery she loves!
Hi, thank you for taking the time to leave a review. Our dedicated team really take the time to form strong, supportive relationships with the children in their care. Children enjoy a great variety of stimulating activities throughout the nursery day which provide fun and engaging learning opportunities.
The team is amazing and gave great support to my baby’s settling. Space is nice with outdoor garden and food menu seems delicious and balanced. I wish the report with pictures of child’s activities could be daily and individually, rather than a weekly round-up of the whole room. It’s a bit cruel for a mom to wait a week to see some pictures of her child at the nursery and sometimes there aren’t any.
Hi, thank you for taking the time to leave a review. Our team strives to make the settling in process as smooth and seamless as possible for our families, providing the close support needed for children to feel happy, confident and secure in our nursery environment. Children enjoy varied,...
Our baby is thriving every day and so happy to be in the nursery. The manager and her team provide exceptional care for our baby including various activities and outings. I admire their dedication and passion.
Hi, thank you for taking the time to leave a review. It's lovely to hear that your little one is happy and thriving with us! Throughout the nursery day, children enjoy a variety of exciting, engaging activities informed by our specially designed education programmes and our dedicated team's own creativity and passion.
We are very happy with Maple Road Dicky Birds. My daughter's speech has improved significantly since she started here. In 3 months she is able to talk, sing, count in English. The only improvement I'll suggest is the room needs more light or maybe different lighting to help the kids get more daylight feeling in the room. Also the balcony section needs some improvement. Lastly, the room needs refurbishing as it has old furnishing. Maybe with new decor and lighting it will look so much more exciting for the kids.
Thank you for taking the time to leave a review. It's so great to read that you and your family are happy with your experience here! Our kind, supportive team strive to empower and encourage in developing their language and communication skills. We welcome all feedback from our families as it's essential in allowing us to continue to evolve and improve our high-quality service.
Our son joined this nursery last year when he was 11 months old and we couldn't be happier. There were lots of settling-in sessions which really helped before his first day, and so much care taken to maintain his feeding and sleeping routines and preferences. His key worker is absolutely lovely and very caring for him and his development. There are different seasonal play activities, outdoor time when possible and catered to what your child enjoys the most. The food menu is impressive and my son nearly always eats everything given to him. It's wonderful to have a weekly roundup of the activities and fun they've had in the week, and lots of photos of the children playing together. I would recommend this nursery to others without a doubt.
Hi, thank you for taking the time to leave a review. Our dedicated team are attentive, supportive and incredibly caring of children's individual needs, working hard to ensure they feel happy and confident whilst at nursery. Providing a great variety of activities is so important and helps to keep children stimulated, engaged and curious in developing new skills.
We’re so happy with the care our child receives at Maple Road. His individuality is celebrated and, with constant nurturing from the nursery team, he’s coming on leaps and bounds with his learning and social skills. We are really pleased with the nursery environment and impressed with how this continues to grow and evolve. Every adult that we interact with, and our child interacts with, is helpful, passionate and caring and has our best interests as a family at heart.
Hi, thank you for taking the time to leave a review. It's so great to read that you and your family are happy with your experience at Dicky Birds Maple Road! In our warm, welcoming and stimulating nursery environment, our dedicated nursery team work so hard to ensure children thrive. Informed by...
We couldn’t be happier with the Dicky Birds team. They’re all fantastic with our daughter, and the ducklings room team have been been incredibly supportive in settling her in! Appreciate all the updates in the app throughout the day!
Hi, thank you for taking the time to leave a review. It's great to hear that you and your family are so happy with your experience! Our team understands that the settling in process can be a stressful time for families so they strive to make it as smooth and stress-free as possible.
My daughter joined in the flamingo's room and is absolutely loving it. She is always exploring with messy play, and they follow her routine at home, which helps so much. Nothing is too big to ask. I was very anxious leaving my little one for the first time, but the team were really reassuring, and nothing was too big of an ask. The management team have children at the nursery themselves which is also reassuring for me, and they respond in a timely manner to all my questions and queries. I highly recommend Claremont Hall as a nursery - we are very happy there.
Hi, thank you for taking the time to leave a review. Giving children the opportunity to engage in a variety of stimulating activities like messy play engages their senses and indulges their natural curiosity so that they can begin to develop important skills. Ensuring families are properly...
The family app they use gave us great updates.
Highly recommend sending your little one there!
Hi, thank you for taking the time to leave a review. It's great to hear that you and your family had such a fantastic experience with us! Our dedicated team is passionate about providing exceptional care and education. Maintaining effective communication with our families is so important in building strong, supportive partnerships between nursery and home.
The turnover of staff, continuity of staff, staff levels, staff consistency and capacity to focus on the development of your child just isn't there. We're immensely disappointed with this nursery, particularly the management who seem to be wholly ineffective and functionally useless.
There's little attention to the learning pathway, maturity, shortfalls and needs of an individual child, yes they can look after your child but they seem to be unable to meaningfully develop their learning.
For the higher than local pricing they charge and the onerous terms and conditions they rigidly mandate on parents it just isn't worth considering as an option.
We would recommend you look to another nursery, not the Dicky Birds/Grandir/Kidi Caru group (who have several locations nationally).
Hi, thank you for taking the time to leave your feedback. Please be assured that your concerns are being taken seriously and if you would like to discuss anything further, please don't hesitate to contact our customer services team on 0800 028 4500.
We absolutely love Dicky Birds Maple Road. The staff are all absolutely amazing, and the way they care for the children is next level. They go out of their way for the children, and my daughter has adored all the workers in every room she’s been in. The activities, opportunities and learning they do is first-class. I like how they take the children on daily walks, which other local nurseries do not do. My daughter also does weekly play sessions there every Tuesday. We couldn’t be happier and will be sad when my daughter gets too big to stay on. Lastly, the food and weekly menus are second to none thanks to their incredible chef, who makes delicious and nutritious meals.
Hi, thank you for your kind comments about our nursery! We are proud to have a team of friendly, nurturing practitioners who are committed to helping children learn and grow. Your review is very much appreciated.
We couldn’t be happier sending our son to Dicky Birds. The staff are all so kind and caring and make a huge effort to make each day fun and engaging for the children through the wide range of activities that they offer. We love to see the pictures and weekly round ups every Friday of what the children got up to and their smiling faces say it all!
Hi, thank you for taking the time to leave a review. Our hardworking team is so passionate about helping children to learn and grow. Providing a wide variety of stimulating activities for them to enjoy is an incredibly important part of that, engaging, empowering and inspiring children for the future.
Sincerely appreciate the atmosphere of fun and learning that the caring staff at Dicky Birds encourage. My daughter has been attending since she was eleven months old and she enjoys it immensely, has made so many lovely friends and is confident, creative and curious as a result of the curriculum.
Hi, thank you for taking the time to leave a review. It's so great to hear that your little one is enjoying her time here! Ensuring children feel supported, confident and empowered to develop important life skills and build strong relationships is so important.
Both of our boys attend Dicky Birds Maple Road and have done so for nearly a year. Our youngest (now almost 2) began his nursery journey there at 10 months and we loved it so much that we transferred our eldest when he was nearly 3 after he had had 18 months elsewhere.
Everyone is kind and welcoming. They teach the children in a fun, playful, messy (!), joyful way and they love them and protect them exactly how you want your children nurtured when they are away from you. They encourage individuality but also communal respect. They stress fresh air and the outdoors and they give children the space to be themselves. We love it.
We cannot say enough good things about the staff and the programme at Dicky Birds Maple Road and are happy that we chose it.
Hi, thank you for taking the time to leave a review. Our hardworking team is so passionate about providing exceptional childcare and education. They really take the time to build kind, caring relationships with all children. Providing a great variety of stimulating activities in conjunction with...
We’ve been generally happy with the staff across the multiple classes our child has now been through. They get to know your child and provide personalised care. They’re often able to answer questions about the day or latest behaviour and are supportive through phases and transitions. We’ve been impressed with the diverse activities and curriculum. Economies of scale ensure that your child gets to experience things they might not when at home. The facility is well organised and equipped.
Hi, thank you for taking the time to leave a review. Our friendly team is so passionate about providing exceptional childcare and education. They work hard to provide a great variety of stimulating activities alongside our education programmes.
Child Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- Posted: Friday 20 Feb 2026Grandir UK offers employment options designed for today’s childcare professionals. Grandir UK has launched GrandFlex, a suite of flexible working options designed to empower childcare professionals with greater control over...
- Posted: Monday 20 Oct 2025Grandir UK is delighted to announce that we’ve been recognised as one of the UK’s Best Workplaces in Education and Training™ by Great Place to Work® UK for 2025. Our...
- Posted: Monday 28 Jul 2025Leading childcare provider Grandir UK, home of multiple nursery brands like Kiddi Caru and Dicky Birds, has been Great Place to Work-Certified™ for a third consecutive year. This accreditation is...
There are no upcoming events for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road.
Awards / Recognitions (13)
- Recipient: Grandir UKDate: Tuesday 31 Mar 2026
- Recipient: Dicky Birds Day Nursery and Preschool Surbiton, Maple RoadDate: Wednesday 16 Jul 2025
- Recipient: Grandir UKDate: Sunday 01 Jun 2025
Meet the Team (1)
Jana has many years of experience in the early years sector and has a strong passion for providing exceptional education and care.
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