Dicky Birds Day Nursery and Preschool Surbiton, Maple Road

Claremont Hall, Maple Road, Surbiton KT6 4RL
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9.9 67 Reviews
  • Dicky Birds Day Nursery and Preschool Surbiton, Maple Road, Surbiton
Dicky Birds Day Nursery and Preschool on Maple Road, Surbiton is rated Outstanding by Ofsted (May 2024) and is the largest of three local Dicky Birds settings. Set across two spacious floors, the nursery boasts two gardens including a Sow and Grow planting area, providing excellent opportunities for outdoor learning. They offer exceptional Early Years care for children aged 3 months to 5 years, with a curriculum inspired by the Curiosity Approach. Children benefit from diverse activities such as Forest School, Boogie Mites, Yoga, PE sessions, and local outings. Classrooms are designed to support each developmental stage, including a sensory room, terrace garden, and a “Make & Bake” station. The team is highly skilled in supporting communication and nurturing individual routines. Families are closely involved through the Famly app, stay-and-play sessions and events. Dicky Birds Maple Road is a vibrant, welcoming nursery where children grow with confidence and joy.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Jana (Nursery Manager)

Number of Childcare Staff

  • 50

Total Places for Children

  • 125

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & Christmas

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road Reviews (67)

9.9

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has a Review Score of 9.9 (9.860) out of 10, based on 25 reviews in the last 2 years.
Over all time Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has 67 reviews.

Overall Experience
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Date Published
  • 67
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  • 25
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Reviewer Connection to Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
  • 49
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Total of 67, showing 1-20
Review from S F (Father of Child) published on 27 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of our children have been at Dicky Birds Maple Road from age 1 onwards and our second child will now be off to school in a few months.
The nursery has provided the best care for our children and we thoroughly recommend it.
Our children have grown, learned and been looked after so well throughout
their early childhood.
The staff has been and is fantastic, they are always planning new activities to engage the children and share all this information back with the parents.
The nursery and staff have won multiple awards and it has been well.deserved.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton. It's wonderful to hear how both of your children have grown and been so well supported during their Early Years with us.…read more
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Review from P P (Mother of Child) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son absolutely loves going to Nursery (woodpeckers class), all the staff take so much time and effort in creating new activities each week. I would like to say a special thank you to who always goes l the extra mile and is very caring.
Reply from Charlie G, Nursery Support Team at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. We're so happy to hear that your little one is loving his time with us! The variety of activities children…read more
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Review from Sarah N (Mother of Child) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both daughters have attended this nursery and been very happy there. The staff are professional and welcoming, and have a clear bond with the children. I leave my daughter there confident in the knowledge she will be well looked after, stimulated and loved in their home from home environment. The newly
revamped garden area with all they are growing there is a fabulous addition.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. It's wonderful to hear both your daughters have been so happy at the nursery and that you feel confident…read more
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Review from Alex G (Father of Child) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife & I have been so happy with the level care taken of our Daughter. All staff are so friendly & caring with our child. Our daughter has come on leaps & bounds whilst moving through the classes & the best review I can give is from our daughter herself - she loves going to Nursery. The rooms are
packed full of equipment & toys for the children to play & learn & the facilities, outside & inside are stimulating for a young child. We're also very happy that the children are not confined to the Nursery itself as they take day trips to the river & forest school, just to name a couple of activities. Overall we are delighted with the staff & management & will be sending our newly born son there too in October.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. It's fantastic to hear how much your daughter enjoys nursery and that the outdoor trips and learning…read more
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Review from Zara F (Mother of Child) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been at the nursery now for 6 months and is extremely happy and comfortable there. They were very generous with settling in sessions before hand, and really took time to get to know his schedule and habits. Every member of staff in the Flamingo's room, have been so attentive towards my
son, developing really meaningful relationships with him. He is clearly kept very busy, entertained, and been encouraged to grow and develop in line with all his milestones. We really appreciate them being so supportive with his care as I transitioned back to work, and we look forward to watching him continue to thrive!
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. We're so pleased to hear that your little one is happy and thriving with us, and that our settling-in sessions…read more
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Review from M H (Mother of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have 2 children currently at Dicky Birds Maple Road, one of whom is now in the preschool room and the other has just moved up from the baby room. We've been very happy with the standard of care from the teachers who really care about the childrens' development. Our son has learnt a great deal since
he's been there and we've seen a big development in his social skills and confidence in this time. We're confident that he is being taught all the skills needed to prepare him for school. Our daughter has settled in well since joining and always enjoys her days there; we often have to chase her around the room to take her home! The nursery keeps us well informed about what the children have been up to and they get to participate in varied and interesting activities that promote a healthy lifestyle and spark their creativity.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. It's wonderful to hear how well both of your children are doing, and that you've felt supported throughout each…read more
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Review from J G (Father of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We currently have 2 kids at Dicky Birds Maple Road in the Starlings and Woodpecker rooms. The staff are all excellent and really get to know each child individually and encouraging their interests to enable them to develop. The facilities are excellent and they have developed the outdoor spaces to encourage
gardening and learning opportunities.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. We're pleased to hear that both of your children are enjoying their time with us, and that you've had such a…read more
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Review from Katie F (Mother of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We send our two daughters to Dicky Birds Maple Road (and will soon be sending our third daughter there). We cannot speak highly enough of the care they receive and the activities they engage in while at nursery. Our daughters have been so well socialised and have developed tremendously thanks to the
focus and attentiveness of the carers in the nursery. We are so happy with our decision to send our children here and have been so pleased to see them thriving more and more as they grow.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. It's wonderful to hear how well your daughters have settled in and how much they've grown through their time…read more
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Review from N H (Father of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn't be happier with our experience so far. The staff have been incredibly friendly, warm, and welcoming. It's clear they genuinely care about the children and create a safe, nurturing environment that puts us completely at ease.


One of the highlights has been the food. It's so reassuring

to know our little one is enjoying healthy, balanced meals every day, and she always seems excited and content after a good meal at nursery.


Since starting, we've seen incredible development in her. Even though she isn't speaking yet, her understanding and communication have come on so well-she's more engaged, expressive, and curious than ever before.


Most importantly, she clearly loves her time there. She's always happy when we drop her off and comes home happy and full of energy. It's obvious that she feels comfortable, cared for, and stimulated throughout the day.

Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. We're delighted to hear how settled and happy your little one is, and it's wonderful to know you've felt so…read more
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Review from P C (Father of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Delighted with our experience at Claremont Hall Dicky Birds. Both of our children attend there, in different rooms, and both have a wonderful time. The staff are very caring, kind, and innovative, and are always striving to come up with new ways to engage the children. While the outdoor space might
be a little pokey, it does seem to be adequate, and the children are taken out regularly to the local parks, forest school, and down by the river. There is a nice community of parents that we are getting to know as our children progress to different rooms. Overall, very happy to recommend this nursery.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. We're pleased to hear that both of your children are enjoying their time with us and that you've felt supported…read more
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Review from A V (Mother of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has loved Dicky Birds, where he has been now for the past 3 years. The staff are amazing and allows him to grow in a supportive environment. We have been very happy at the nursery and recommend to anyone looking for a nursery in Surbiton.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. It's wonderful to hear that your son has enjoyed his time at Dicky Birds over the past three years and that…read more
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Review from Stefanos Z (Father of Child) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm the father of a 4 year old that will start school in the next few months and of a 7 year old that's about to go on to year 3. Both of my children went through all the rooms at Maple Road nursery since they were a bit over one. While the nursery went though some difficult times during covid, they've
bounced back admirably and I can honestly say that every day I feel like I'm leaving my daughter to an experienced and caring team that make sure she has a full and fulfilling day that includes everything from gardening to PE and everything in between. Staff are engaged, caring, involved with the children and know them well.
Reply from Mia Mayes, Marketing Team Lead at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for your review of Dicky Birds Day Nursery and Preschool Surbiton, Maple Road. We're really glad to hear that both of your children have had such positive experiences with us over the years,…read more
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Review from Rachel C (Mother of Child) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was really nervous about the transition of going back to work and starting nursery. I am so glad I did this with Maple Road as they were very generous with the number of settling-in sessions we had before her start date and this made such a difference for my daughter and I. When the start date came
I was so happy with how it was going and absolutely loved her key worker. This is absolute gold dust for a mum who is used to being with their child 24/7. And as she's moved up she's continued to love it so much and the staff have been wonderful, I don't know how they do it! They are absolute heroes in my eyes and I'll always be so grateful. Thank you Maple Road team!
Reply from Laura Wiltshire, Marketing Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you so much for leaving such a glowing review. We are thrilled that you've had a positive experience at our Dicky Birds Day Nursery and Preschool on Maple Road, Surbiton. We are so glad the team…read more
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Review from N Y (Mother of Child) published on 6 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little one loves everyone in the flamingos! The staff are amazing and very caring! They are very accommodating and we can see how much they care and love for the children in the class. The deputy managers are also amazing!
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for taking the time to leave a review. Our kind, caring team takes the time to get to know the children and their families, so they can understand their individual needs and what support is…read more
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Review from Charmie K (Mother of Child) published on 1 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a 2-year-old in the nursery now who has been there since she was 8 months old, and a 6-year-old who has grown up here through all the rooms. I can't say enough about how much they both love and loved this nursery. It has allowed them both to thrive which is everything you hope for as a full-time
working parent entrusting your precious children to a village. The most important factor is the staff. They care so much about the kids and the care they give. The way they come up with different imaginative activities every day and prepare the tables for them continues to astonish me. All the practical life skills they try to teach - like putting on their own sun cream and cleaning - are not just admirable but the pictures are absolutely adorable.


Some of the amazing staff like the lady in Sparrow's room have been there a long time and set very high standards. Some long-standing support staff like the Forrest School teacher deserve special recognition as well.

Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Thank you for taking the time to leave a review. Our friendly, knowledgeable team are so passionate about helping children to learn and grow. They really take the time to form strong, supportive…read more
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Review from K W (Mother of Child) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter joined Dicky Birds Day Nursery and Preschool Surbiton, Maple Road at the beginning of 2024 and we are very happy. The settling-in sessions helped her adjust to the new environment before starting. The weekly round-up and pictures are so lovely to see each week. The staff are kind and our
daughter’s confidence is growing day by day.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Hi, thank you for taking the time to leave a review. Settling in sessions aims to make children's transition to nursery as smooth as possible. They are supported and encouraged to go at their own pace…read more
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Review from Baz R (Mother of Child) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I only have great things to say about this nursery. My son went here and now my daughter does and just like he did she absolutely loves it. The staff are warm and professional and my daughter is always very happy at drop-offs and pick-ups. Highly recommend.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Hi, thank you for taking the time to leave a review. Our dedicated team work hard to provide a supportive and nurturing environment in which children thrive.
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Review from Lindsay H (Mother of Child) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both our daughters were very happy at Dicky Birds Maple Road from 2020 to 2023. The staff in the room are lovely and took excellent care of them. I think management’s communication style with parents wasn’t always great but the children were happy, safe and well looked after and that is what really
matters.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Hi, thank you for taking the time to leave a review. Our kind, supportive team works hard to provide exceptional childcare and education. We strive to maintain regular and informative communication…read more
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Review from Lisa H (Mother of Child) published on 14 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't be happier with the care our daughter receives at Dicky Birds Maple Road. She's so happy to go in and is always warmly greeted by staff. She loves the fun activities, the interaction with staff and other children, and she's learned so much from there. We are leaving the area soon and are pretty
heartbroken to have to take her away from the nursery she loves!
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Hi, thank you for taking the time to leave a review. Our dedicated team really take the time to form strong, supportive relationships with the children in their care. Children enjoy a great variety of…read more
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Review from X L (Mother of Child) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team is amazing and gave great support to my baby’s settling. Space is nice with outdoor garden and food menu seems delicious and balanced. I wish the report with pictures of child’s activities could be daily and individually, rather than a weekly round-up of the whole room. It’s a bit cruel for
a mom to wait a week to see some pictures of her child at the nursery and sometimes there aren’t any.
Reply from Charlotte Whyatt, Marketing and Communications Executive at Dicky Birds Day Nursery and Preschool Surbiton, Maple Road
Hi, thank you for taking the time to leave a review. Our team strives to make the settling in process as smooth and seamless as possible for our families, providing the close support needed for…read more
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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.860 for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is calculated as follows: ( (258 Excellents x 5) + (42 Goods x 4) ) ÷ 300 Ratings = 4.86
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 125 number of registered child places is 25, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (12)

Meet the Team (1)

Jana

Jana

Job Title: Nursery Manager & Regional Support Manager

Jana has many years of experience in the early years sector and has a strong passion for providing exceptional education and care.

Frequently Asked Questions about Dicky Birds Day Nursery and Preschool Surbiton, Maple Road

What is the Age Range of Children that Dicky Birds Day Nursery and Preschool Surbiton, Maple Road accepts?

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Dicky Birds Day Nursery and Preschool Surbiton, Maple Road Open?

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Dicky Birds Day Nursery and Preschool Surbiton, Maple Road have capacity for?

Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has capacity for a total of 125 Children.

How far is Dicky Birds Day Nursery and Preschool Surbiton, Maple Road to the centre of Surbiton?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Dicky Birds Day Nursery and Preschool Surbiton, Maple Road to verify any information. View our terms and conditions. Dicky Birds Day Nursery and Preschool Surbiton, Maple Road has an Enhanced Service - more info.