Number 9 The Nursery

The nursery has been very flexible with our wish to use cloth nappies and a baby-led weaning approach to moving from milk to solid food.

We signed up to the nursery pre Covid-19 so were lucky to have a tour and decide if this was the best place for our daughter. One of the things that stood out to us was the cleanliness and the outdoor play area. Unfortunately, when she had her settling period and started, it was during Covid-19 and for safety it was a case of dropping her off at the door and hoping for the best. The communication was great and we needn't have worried. It has now been around six months and she absolutely loves it, we would recommend Number 9 The Nursery to friends and family and couldn't be happier with our decision to send our first baby here. The staff are all lovely and they keep her entertained, happy and well fed!

My child loves going to the nursery, it is a kind and loving place. All the staff are amazing and really care for the children in their care. We are very happy with the standards and feel very safe sending our child there.

My son has been attending Number 9 The Nursery for a little while now and we are so proud that he does. He is always so happy and excited to be there and it is evident from the updates and the conversations he has with us now. We are incredibly lucky that the team and his key workers are as in love with him as we are and it shows. The transition from baby to the two year old room was seamless and now with potty training, they have been a rock of support. The updates via the apps are great and the attention to detail is what stands out for me, the extra mile is often what everyone does here and the list of activities leave me speechless. I can tell it has a positive impact in him as he comes home with questions and also laughs so much at things he has done, especially with his little friends. This nursery is worth every penny and we hope it continues to go from strength to strength and we'll do whatever it takes to help! The garden is out of this world.

My child has been at nursery since the age of nine months and he will be leaving in August to attend primary school. I cannot fault the nursery at all. They are extremely hands on and my son loves it. There is a low staff turnover so the children get a chance to bond with their key worker and other members of staff. It is one of the more expensive nurseries in the area but with all the extra curricular activities and the standard of care provided, the cost is more than worth it. It will be sad to leave Number 9 The Nursery but I know my son has learnt so much and it is a place that we will never forget and couldn't recommend more! Thank you for everything that you do.

Our son has thrived since being at Number 9 The Nursery. He started off on the baby floor and has recently joined the three year old's floor. He is always happy when we drop him off and excited for the day and is the same when we pick him up. We receive regular updates on the app so we can see what activities he is taking part in.

I can’t express how much I love Number 9 The Nursery. My daughter will be leaving this year and she’s been at Number 9 The Nursery for two years. My three sons also came to Number 9 The Nursery and the support we have been given has been amazing, especially over the last year. I waited some time for my youngest two children to get a place as they were full and I’m so happy I did. The staff in the two year old room were amazing with my daughter and when she moved up to the preschool room I was really nervous that she wouldn’t settle because she loved her previous room but she has really grown and has been fully supported. I can’t recommend Number 9 The Nursery enough.

My daughter has been attending Number 9 for a number of years now. In terms of the nursery, in my opinion, it is a league above all other nurseries in the area. They have a lovely big garden with lots of activities. All the rooms within the nursery are well equipped and look great. They are always investing in improving areas of the nursery. They have many indoor activities my daughter just loves and talks about when she gets home. They also have an app that they post regular photos to, which is nice to see. The staff that I interact with are all very informative and helpful. They always inform me of what my child has been up to. This is my 2nd child that has attended here and the management have always been very helpful and caring. I appreciate all the help they have provided. Thank you!

We were fortunate enough to have a family to look after our son until he was 2, but soon the time came that he needed to go to the nursery to interact with other children and prepare for starting school. A quick search for outstanding nurseries in Croydon soon brought up Number 9. From my first enquiry, the manager and assistant manager calmed my nerves and did everything they could to get him a space to suit my working hours. He started in March and settled well thanks to the excellent settling in routine but 2 weeks later came lockdown! The nursery froze fees and kept us informed of everything throughout such a stressful time for them. Then in June, after discussion with the assistant manager, we decided to put him back in and now, he runs in without a second look back and asks to go on the weekends! The staff are so caring and seem to look after their parents almost as much as the children! The communication is excellent with photos on an app each week. I’m so pleased we found Number 9.

Number 9 is a fantastic nursery. Our son has thrived there. Their approach to child development, play and learning are brilliant. Every day is filled with activity, painting, playing with water, messy play, and there is a great garden. The way he interacts and has bonded with all the workers as if they are an extended family, and the clear pleasure he takes in going there is testimony to the high standard. The staff are responsive and inclusive to us as parents. We decided to go here even though it is further away from home, we don’t regret the decision.

When we first looked at nurseries, we were looking for somewhere with outdoor space, a big baby room and lots of facilities which this nursery has. Number 9 has a great sensory room which my daughter seems to love. She settled fairly quickly and enjoys being there. The staff seem invested in all the children and any concerns we have had have been dealt with efficiently. Communication between parents and the nursery is great with regular updates throughout the day on the app. The staff know my daughter really well and all her needs. From being at the nursery - it has made a real difference in her development. I would recommend this nursery.

When we looked around Number 9 back in June 2019 when I was still pregnant, we loved it so much we decided to send our daughter here on the spot. All the children looked happy and fulfilled, the staff were all lovely and the building and facilities were brilliant.

Our daughter took a couple of weeks to settle when we sent her at 9 months old but ever since she has loved it, grins and willingly goes to the staff in the morning and even gets impatient with us to hurry up in the morning to get her there! Her social skills improved immediately and we can see how much she is learning there every day as she comes home with new skills, words or noises.

Every single member of staff we meet is lovely, knowledgable and cares about our daughter.

Couldn't be happier and would highly recommend to anyone.

It’s a fantastic place where my child loves to go. Children are innocent in their heart and they really show interest in places where they get proper care and motivation. Very supportive staff who take care of children very well and I trust this place.

Safe to say when he left this summer to go to Primary School, we were really sad to say goodbye to Number9. They made him feel like he was one of the family from day one. They accommodated our requests with diet and sleep and made sure we were fully aware of every key development milestone he went through. We noticed a huge change in him within weeks of being there.

Our daughter really excelled at Number 9. We moved her from another preschool because she was bored and really did not like going. Every day was a battle to get her to go! After she moved to Number 9 she was excited to go every day and loved the different learning challenges. The staff are fantastic and really interested in her well being and development. They give a thorough account of her day and don’t just tell us “she had a good day”. They update us on her development and where and how we can help her. The space they have for the preschoolers is also great. The garden is such a large fabulous area for the children to enjoy come rain or shine which makes it such a nice environment. The only thing my daughter wasn’t a fan of towards the end was the uniform but we loved it. Made getting ready in the morning pretty easy! The staff genuinely care. They have been especially great during the pandemic which has been really reassuring for us.

Amazing to be able to take our kids to No 9 The Nursery. Thank you so much for staying open during COVID-19 - you guys are a life-saver. We wouldn't be able to work without you staying open to support key-workers. Superb and well-run Croydon business who are only staying open to support the Croydon community.

A great and warm environment with a large garden space. Some staff members are better than others and more patient and involved. The staff are preparing the children for school and giving them routines. There is lots to learn and lots to do on a daily basis. There is a good choice of food and snacks for the day. Excellent potty/toilet training. Good communication between the child and their assigned key worker.

I think Number 9 is excellent. I can see when I have my granddaughter for the day, that even at the young age of one, she knows how to share, she sits nicely and observes what is going on around her. She loves trying new activities and is interested in everything. I am sure this is due to the care, learning and support provided by the wonderful staff at Number 9.

Thank you.

Reflecting on the solidarity and cooperation from all members of staff when issues emerged with experiences of my child change of behaviours "Terrible two's" - I was made to be better equipped which allowed me to be prepared to use suggested techniques on how best to deal with incidents. Maintaining structure in and outside nursery has eased a lot of stresses that could have easily become out of control without this much-needed guidance, as a first time Mother. I wish to thank the team graciously for their endeavours.