Number 9 The Nursery

South Park Hill Road, South Croydon CR2 7DY
Review Us
10 139 Reviews
  • Number 9 The Nursery, South Croydon
Number 9 The Nursery is an award-winning day nursery caring for children aged from three months to five years.

The nursery has been thoughtfully designed to give children an excellent beginning in their early years by nurturing them in a beautiful and welcoming environment, and by recognising the unique value of each child.

Its goal is to offer childcare of a high standard whilst maintaining home-from-home care where children are free to explore and engage their imaginations.

The nursery strives to provide a safe, fun and welcoming environment to ensure children reach their full potential whilst being nurtured both socially and emotionally. They are proud to hold the Millie's Mark for their commitment to safety and all of the practitioners are paediatric first aid trained.

Children attending the nursery have wonderful opportunities to participate in Baby Ballet, Pro-Stars, Petit Rendezvous French, and Sing and Sign - all at no extra cost.

Food is cooked on site using the freshest, high quality ingredients in the 5-Star Hygiene Rated kitchen. Their menus are Advanced Accredited by the Early Years Alliance Nutrition Partnership to ensure they meet all nutritional requirements.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Owner

  • Number 9 The Nursery
  • Privately Owned

Person in Charge

  • Denise Mullins (Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • £96.50 per day

  • The fee includes all nappies, wipes, food, drink, formula milk, snacks and suncream, in addition to our extra activities - Baby Ballet, Sing and Sign, Pro Stars, Yoga, and French

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas

Number 9 The Nursery Reviews (139)

10

Number 9 The Nursery has a Review Score of 10 (9.981) out of 10, based on 26 reviews in the last 2 years.
Over all time Number 9 The Nursery has 139 reviews.

Overall Experience
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Date Published
  • 139
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Reviewer Connection to Number 9 The Nursery
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Total of 139, showing 61-80
Review from Michael L (Father of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has thrived since being at Number 9 The Nursery. He started off on the baby floor and has recently joined the three year old's floor. He is always happy when we drop him off and excited for the day and is the same when we pick him up. We receive regular updates on the app so we can see what
activities he is taking part in.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review. It means so much to us that your son has thrived at 9. We love watching the children grow and be happy.
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Review from Yasmin B (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t express how much I love Number 9 The Nursery. My daughter will be leaving this year and she’s been at Number 9 The Nursery for two years. My three sons also came to Number 9 The Nursery and the support we have been given has been amazing, especially over the last year. I waited some time for
my youngest two children to get a place as they were full and I’m so happy I did. The staff in the two year old room were amazing with my daughter and when she moved up to the preschool room I was really nervous that she wouldn’t settle because she loved her previous room but she has really grown and has been fully supported. I can’t recommend Number 9 The Nursery enough.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review. It is our passion to care for each child and their individual needs. We have loved having all your children at 9 and thank you for choosing us.
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Review from Michael (Father of Child) published on 18 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Number 9 for a number of years now. In terms of the nursery, in my opinion, it is a league above all other nurseries in the area. They have a lovely big garden with lots of activities. All the rooms within the nursery are well equipped and look great. They are always investing
in improving areas of the nursery. They have many indoor activities my daughter just loves and talks about when she gets home. They also have an app that they post regular photos to, which is nice to see. The staff that I interact with are all very informative and helpful. They always inform me of what my child has been up to. This is my 2nd child that has attended here and the management have always been very helpful and caring. I appreciate all the help they have provided. Thank you!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your wonderful review. I am delighted that you are happy at 9. We have so enjoyed having your lovely children and wish all your family well.
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Review from Sarah M (Mother of Child) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love sending our 1.5-year-old to Number 9. They have been so supportive in settling our son, then supporting us from a distance during the lockdown, to then reintroducing him back to the nursery setting once safe to do so. Communication is always of a high standard, paying invoices is
transparent and easy. The app which parents have access to is by far the best I've seen, and my friends with children at other nurseries are jealous of how good it is. The management clearly invest in the building, services and their staff.
Logistics aside it is a fun, educational environment for our son. His speech has come along leaps and bounds and the activities they schedule daily and weekly themes are fantastically creative and enjoyable.
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Review from Laura G (Mother of Child) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were fortunate enough to have a family to look after our son until he was 2, but soon the time came that he needed to go to the nursery to interact with other children and prepare for starting school. A quick search for outstanding nurseries in Croydon soon brought up Number 9. From my first enquiry,
the manager and assistant manager calmed my nerves and did everything they could to get him a space to suit my working hours. He started in March and settled well thanks to the excellent settling in routine but 2 weeks later came lockdown! The nursery froze fees and kept us informed of everything throughout such a stressful time for them. Then in June, after discussion with the assistant manager, we decided to put him back in and now, he runs in without a second look back and asks to go on the weekends! The staff are so caring and seem to look after their parents almost as much as the children! The communication is excellent with photos on an app each week. I’m so pleased we found Number 9.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
We are here to help make parents and children completely at ease, and we are so happy your son is enjoying his time with us! Thank you for your review.
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Review from Emma S (Mother of Child) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 is a fantastic nursery. Our son has thrived there. Their approach to child development, play and learning are brilliant. Every day is filled with activity, painting, playing with water, messy play, and there is a great garden. The way he interacts and has bonded with all the workers as if they
are an extended family, and the clear pleasure he takes in going there is testimony to the high standard. The staff are responsive and inclusive to us as parents. We decided to go here even though it is further away from home, we don’t regret the decision.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for your lovely review. We want every child to love the time they spend with us, and we're so proud of our team and the hard work they put in.
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Review from Bejal M (Mother of Child) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first looked at nurseries, we were looking for somewhere with outdoor space, a big baby room and lots of facilities which this nursery has. Number 9 has a great sensory room which my daughter seems to love. She settled fairly quickly and enjoys being there. The staff seem invested in all the
children and any concerns we have had have been dealt with efficiently. Communication between parents and the nursery is great with regular updates throughout the day on the app. The staff know my daughter really well and all her needs. From being at the nursery - it has made a real difference in her development. I would recommend this nursery.
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Review from Sarah B (Mother of Child) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we looked around Number 9 back in June 2019 when I was still pregnant, we loved it so much we decided to send our daughter here on the spot. All the children looked happy and fulfilled, the staff were all lovely and the building and facilities were brilliant.


Our daughter took a couple of weeks

to settle when we sent her at 9 months old but ever since she has loved it, grins and willingly goes to the staff in the morning and even gets impatient with us to hurry up in the morning to get her there! Her social skills improved immediately and we can see how much she is learning there every day as she comes home with new skills, words or noises.


Every single member of staff we meet is lovely, knowledgable and cares about our daughter.


Couldn't be happier and would highly recommend to anyone.

Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review. We are very proud of our wonderful team and are very happy your child is settled here with us.
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Review from Aneesh C (Father of Child) published on 23 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a fantastic place where my child loves to go. Children are innocent in their heart and they really show interest in places where they get proper care and motivation. Very supportive staff who take care of children very well and I trust this place.
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Review from Minesh J (Father of Child) published on 16 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we first looked at nurseries, we found it a really stressful process. As all parents do, we were thinking about how easy it would be for our son to settle in, will he like it, will they look after him and more to the point, how will we feel dropping him off there each day.
It's safe to say that
when my wife came back from visiting Number9, she refused to look at any others. She got a great feeling the second she walked into the baby room and saw the setup and level of care. She also saw how happy the children looked, and that was enough for us to entrust Number9 with the most precious thing in our world.
Safe to say when he left this summer to go to Primary School, we were really sad to say goodbye to Number9. They made him feel like he was one of the family from day one. They accommodated our requests with diet and sleep and made sure we were fully aware of every key development milestone he went through. We noticed a huge change in him within weeks of being there.
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Review from Sam H (Mother of Child) published on 21 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter really excelled at Number 9. We moved her from another preschool because she was bored and really did not like going. Every day was a battle to get her to go! After she moved to Number 9 she was excited to go every day and loved the different learning challenges. The staff are fantastic
and really interested in her well being and development. They give a thorough account of her day and don’t just tell us “she had a good day”. They update us on her development and where and how we can help her. The space they have for the preschoolers is also great. The garden is such a large fabulous area for the children to enjoy come rain or shine which makes it such a nice environment. The only thing my daughter wasn’t a fan of towards the end was the uniform but we loved it. Made getting ready in the morning pretty easy! The staff genuinely care. They have been especially great during the pandemic which has been really reassuring for us.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Dear Sam, Thank you so much for your kind words and we are delighted with your review of Number 9! We will truly miss your daughter and hope that you keep in contact.
Best wishes and we hope to see…read more
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Review from Tim A (Father of Child) published on 23 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing to be able to take our kids to No 9 The Nursery. Thank you so much for staying open during COVID-19 - you guys are a life-saver. We wouldn't be able to work without you staying open to support key-workers. Superb and well-run Croydon business who are only staying open to support the Croydon
community.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Dear Tim,
Thank you so much for your lovely review.
We are delighted to be able to help your family during this difficult time and we are grateful for your support.
Kind regards
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Review from A D (Father of Child) published on 3 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A great and warm environment with a large garden space. Some staff members are better than others and more patient and involved. The staff are preparing the children for school and giving them routines. There is lots to learn and lots to do on a daily basis. There is a good choice of food and snacks
for the day. Excellent potty/toilet training. Good communication between the child and their assigned key worker.
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Review from Peter C (Grandfather of Child) published on 3 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think Number 9 is excellent. I can see when I have my granddaughter for the day, that even at the young age of one, she knows how to share, she sits nicely and observes what is going on around her. She loves trying new activities and is interested in everything. I am sure this is due to the care,
learning and support provided by the wonderful staff at Number 9.
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Review from Gareth C (Father of Child) published on 30 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery forms a strong part of our daughter's education and you can really see her development.
The nursery staff are kind and supportive and we are pleased to have been able to secure a place at this nursery.
Thank you.
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Review from Debra E (Mother of Child) published on 30 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely impressed by the dexterity and ethos which Number 9 The Nursery adheres to, with the key developmental stages of the children perused on the Baby Floor.
Reflecting on the solidarity and cooperation from all members of staff when issues emerged with experiences of my child change
of behaviours "Terrible two's" - I was made to be better equipped which allowed me to be prepared to use suggested techniques on how best to deal with incidents. Maintaining structure in and outside nursery has eased a lot of stresses that could have easily become out of control without this much-needed guidance, as a first time Mother. I wish to thank the team graciously for their endeavours.
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Review from Michael N (Father of Child) published on 25 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has attended Number 9 since 10 months old. It has become a second home and she loves the idea of meeting her friends every day. The staff are very professional and most importantly they listen to your views and concerns relating to the welfare of all children at the nursery. Upon arrival, the
atmosphere is playful and fun with the emphasis on learning. I cannot underestimate how my child has developed in her language and social skills
since the start. We love the one to one every term with the staff discussing progress and highlighting areas they have of concern. The play areas are superb and are designed to encourage play without jeopardising individual freedom of expression. Toys are shared and time is given for one to one tuition in writing and simple maths, particularly in preschool. The nursery deserve their "outstanding" rating from Ofsted, justifying what parents and guardians already know about this wonderful nursery. Quite simply it's a perfect place for children.
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Review from Anah B (Mother of Child) published on 24 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Brilliant nursery all round. The staff have been really accommodating as my children were stuck without a nursery after a closure. Staff are lovely and really attentive to the children's needs and they are always smiling.
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Review from N W (Mother of Child) published on 9 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
We couldn’t be happier with Number 9. The standard of care, staff and facilities are all excellent.
My child loves the huge outdoor area, the extra activities like ballet and pro stars and most of all adores their keyworker.
Since starting preschool my child has learnt so much. The focus on helping
the kids prepare for school is excellent.
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Review from Charlene L (Mother of Child) published on 9 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 is a fantastic nursery. Our son has been there for a year and absolutely loves it. All the staff are so welcoming and friendly. The care, support and learning provided to the children is brilliant and there are always new activities to try. We were worried about how our son would settle in
but after a very short time, we could see how much he enjoyed going and how much fun he would have there.
I would highly recommend this nursery. Thank you to all staff for being so great!
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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Number 9 The Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Number 9 The Nursery is calculated as follows: ( (306 Excellents x 5) + (6 Goods x 4) ) ÷ 312 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Number 9 The Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (8)

Alison

Alison Wilcock

Job Title: Founder, Owner and Managing Director

Alison has a wealth of experience in childcare and has been working with children all her life.


She was once a Head Teacher and understands the need to get children ready for starting school by creating a stimulating learning environment.


Alison is passionate about the Early Years and is an Early Childhood Graduate who knows the values of good foundations.


She has her own family and completely understands the pressure of a working family, Alison is passionate to support families in Croydon and enjoys nothing more than seeing the children fully engaged and happy.

Denise

Denise

Job Title: Manager and SENCO Joined: 2015

Our Manager Denise has many years experience of working with children and holds an NVQ Level 3 in Childcare.
Denise works closely with families and children with Special Educational Needs to ensure they get the right support and really enjoys seeing children with additional needs achieve new milestones.


Denise heads up the SENCo Role and is Paediatric First Aid Qualified.

Georgina

Georgina

Job Title: Assistant Manager Baby Room Leader Joined: 2015

Our Assistant Manager and Baby Floor leader Georgina is an Early Years Childhood degree graduate and is Paediatric First Aid Qualified.


She has a wealth of experience working with children under the age of 2 years and is passionate about supporting our youngest children in the nursery.


Georgina enjoys working closely with families and playing a part in supporting their child's rapid development and care needs.

Rosie

Rosie

Job Title: Assistant Manager and 2 Year Old Room Leader Joined: 2017

Rosie heads up our 2-Year-Old team with passion and energy. She has been part of our team for eight years and is a Level 3 qualified practitioner with Paediatric First Aid Training. She joined us as an apprentice and is now our Assistant Manager!


She is amazing at supporting our 2-year-olds to become independent and works amazingly well with parents supporting them with milestones such as potty training.


Rosie has fun leading her team, and laughter and enjoyment for the children are her passions.

Britany

Britany

Job Title: 2 Year Old Room Deputy Leader, Deputy SENCo, PANCo Joined: 2018

Britany joined Number 9 The Nursery as an apprentice. She has completed her Level 3 in Childcare, and she is Paediatric First Aid Trained.


Britany is full of enthusiasm and has a very caring nature and she will go above and beyond to ensure that all children settle into the nursery. She helps support our children with additional needs as our Deputy SENCo, and has qualified as our nursery PANCo as well!


She supports the 2-year-olds in gaining their independence and providing creative and fun activities for the children.

Alice

Alice

Job Title: Pre-School Leader Joined: 2018

Alice has been with us since 2018 and is our Pre-School Leader. She holds a degree in Early Childhood Studies.


The children love Alice's sense of fun, and she is always creating fantastic activities for them to do.


She has a wonderful, caring nature and a big imagination, which makes her perfect for working with Pre-Schoolers!

Wahida

Wahida

Job Title: Early Years Educator Joined: 2018

Wahida is one of our most experienced Pre-School practitioners and holds a BA Hons in Early Childhood Studies. She is also Paediatric First Aid Trained.


Wahida is passionate about supporting our Preschool children in getting ready for their transition to primary school. With a wealth of experience, Wahida ensures the children experience fun in developing in all areas of the EYFS and supports the children holistically to develop confidence, independence and self-esteem.

Heather

Heather

Job Title: PA to Managing Director Joined: 2019

Heather joined the Nursery in 2019 following a successful career in journalism. She helps support the Managing Director and oversees the administrative functions of Number 9 The Nursery. This is an important role within the nursery to ensure systems run smoothly.


A Mum herself to two children, she knows the demands of raising a young family alongside work commitments.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Number 9 The Nursery to verify any information. View our terms and conditions. Number 9 The Nursery has an Enhanced Service - more info.