Number 9 The Nursery

South Park Hill Road, South Croydon CR2 7DY
Review Us
10 139 Reviews
  • Number 9 The Nursery, South Croydon
Number 9 The Nursery is an award-winning day nursery caring for children aged from three months to five years.

The nursery has been thoughtfully designed to give children an excellent beginning in their early years by nurturing them in a beautiful and welcoming environment, and by recognising the unique value of each child.

Its goal is to offer childcare of a high standard whilst maintaining home-from-home care where children are free to explore and engage their imaginations.

The nursery strives to provide a safe, fun and welcoming environment to ensure children reach their full potential whilst being nurtured both socially and emotionally. They are proud to hold the Millie's Mark for their commitment to safety and all of the practitioners are paediatric first aid trained.

Children attending the nursery have wonderful opportunities to participate in Baby Ballet, Pro-Stars, Petit Rendezvous French, and Sing and Sign - all at no extra cost.

Food is cooked on site using the freshest, high quality ingredients in the 5-Star Hygiene Rated kitchen. Their menus are Advanced Accredited by the Early Years Alliance Nutrition Partnership to ensure they meet all nutritional requirements.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Owner

  • Number 9 The Nursery
  • Privately Owned

Person in Charge

  • Denise Mullins (Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • £96.50 per day

  • The fee includes all nappies, wipes, food, drink, formula milk, snacks and suncream, in addition to our extra activities - Baby Ballet, Sing and Sign, Pro Stars, Yoga, and French

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas
10

Number 9 The Nursery has a Review Score of 10 (9.981) out of 10, based on 26 reviews in the last 2 years.
Over all time Number 9 The Nursery has 139 reviews.

Overall Experience
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Date Published
  • 139
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Reviewer Connection to Number 9 The Nursery
  • 102
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Total of 139, showing 21-40
Review from K W (Mother of Child) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl loves attending Number 9 The Nursery, she has such an amazing bond with not only her amazing key worker but all of the staff! They do a fantastic job keeping parents informed of what areas they're working on in preschool, they are extensive. It's really comforting to know that every aspect
of our child's development is being attended to. The menu and extra activities, such as French class and baby ballet, are also very impressive!
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you for your lovely review! It's great to hear feedback on our menu, we're really proud to have an onsite chef to provide nutritious, home-cooked meals for the children every day. The staff are…read more
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Review from Julia W (Mother of Child) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our second child is now on baby floor after our first child spent a very happy and engaging four years at Number 9 The Nursery. It’s lovely to be back with so many familiar faces in the caring staff team. Our baby settled in well and she already takes part in a great selection of activities there, from
sensory play to baby ballet and sports. All the staff treat the children with such love and attention. It’s wonderful to have our baby there.
Reply from Denise Mullins, Manager at Number 9 The Nursery
It was so nice to welcome your second child to the nursery, there is no better compliment than families who choose the nursery again when they have more children! Our Baby Floor leader has been with…read more
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Review from A B (Mother of Child) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care is outstanding. It’s a home-from-home for our child. They go above and beyond, they cater to every individual need of each child and family. We are always greeted with smiles and such energy. Thank you Number 9 The Nursery!
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you so much for taking the time to leave us a lovely review! We believe every child is unique and the team put in a lot of hard work to give all of our families a personalised experience.
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Review from Kelly S (Mother of Child) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a lovely welcoming friendly place, would not want my son to be anywhere but here,
His little face lights up when we see the big purple sign when we pull up outside, how excited he gets says it all for me.
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you for your kind words, it means so much to us that children are happy and excited to see us when they come through the door each morning!
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Review from R D (Father of Child) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Number 9 The Nursery have been fantastic. From the baby floor when our daughter first joined, through to the toddler floor and now pre-school. They are all so warm, enthusiastic and supportive. They have helped support our daughter's growth both through a structured programme and
with freshly cooked meals on-site. We couldn't recommend this nursery any higher.
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you very much for taking the time to leave us a review! I am pleased your daughter is settling well in Pre-School, many of our children join as babies and stay until they start school and it is…read more
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Review from Michelle R (Mother of Child) published on 12 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 The Nursery is outstanding in every way. The staff are so caring and always go above and beyond, they have low staff turnover too which is a huge bonus. I have had kids at the nursery for five years now and I don’t have anything negative to say. My kids have thrived there and have loved their
time at nursery.
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you so much for your lovely review! We are so happy your family came back to us again. Our staff are dedicated to providing the best outcomes for the children and we are very proud of them and…read more
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Review from Suzie H (Mother of Child) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter really loves attending Number 9. She always opens her arms to go straight to the ladies when we drop her off, a big smile on her face and a wave goodbye to us. That shows me that she’s treated with love and care there, and that’s my absolute priority with childcare.
Reply from Denise Mullins, Manager at Number 9 The Nursery
We are delighted that you and your family are happy at Number 9 The Nursery. Our team is dedicated to offering our families the very best and they will be over the moon to read your review. Thank you!
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Review from James K (Father of Child) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fantastic nursery and preschool. My children love it here and have had so many experiences that they couldn't have gotten anywhere else. The staff care a lot about the children and go to great lengths to ensure that they are learning, engaged and well looked after.
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you for taking the time to review us! We are so glad your children are happy at Number 9, it really is a privilege to care for them during their early years!
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Review from A E (Father of Child) published on 7 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter was cared for brilliantly by the team at Number 9 The Nursery. The app was so helpful, we received regular updates (not only at the end of the day, but with regular observations) which meant that we could track our daughter’s progress often. Communication was excellent, our daughter thrived,
and we would definitely recommend to other parents.
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you for your kind words, it means so much to us when other parents recommend us to their friends and family!
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Review from Nicholas H (Father of Child) published on 4 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 Nursery is simply exceptional in every way. We could not have been happier. Such a special place with amazing staff, who are compassionate, professional and very capable. Do not hesitate in signing up your child. Our daughter had the most amazing start in life here and we were so sorry to leave
due to relocation.
Reply from Denise Mullins, Manager at Number 9 The Nursery
Thank you for taking the time to review us, it's a privilege playing a part in a child's early years and we are glad you were happy here!
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Review from C H (Mother of Child) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy we chose Number 9 The Nursery my daughter started when she was 13 months old being a lockdown baby I wasn't sure how she would settle but she did just brilliantly. She has now just turned 3 and is defo loving life at nursery. All the extra activities the Nursery do is amazing from sing
and sign, baby ballet, getting animals in etc is brilliant. The key workers are always supportive when a recent grandparent passed away they fully supported helping my daughter with any struggles that may come with that. We still have another 16 months to go and can’t wait to see how much more she thrives and also have enrolled my youngest.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your review! Our Baby Floor team have lots of experience settling children and we are so happy your family is happy at Number 9! There is no greater compliment you could pay us…read more
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Review from M E (Mother of Child) published on 4 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a really special nursery, with excellent caring staff and a warm nurturing atmosphere. Our son has really grown in confidence since joining as a baby until 3 years old - he has built lovely friendships and is learning the basics of phonics confidently ahead of starting school. The building also
has great facilities with a large garden and lovely light throughout the building - something that is noticeably lacking in other nurseries we visited. It has a long waiting list, so is worth applying ahead with that in mind!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for taking the time to review us! We are so pleased that your child is happy and settled with us. We're so proud of our big garden, it offers so much to the children and we're glad you like…read more
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Review from Adam C (Father of Child) published on 27 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have two children at the nursery. The eldest started Pre-Covid.
It is a great setting with lots of outdoor play as well as learning designed to build skills ahead of the step to primary school.
Varied activities throughout the year have helped our children become inquisitive about the world around
them and want to learn. E.g. Mother's Day, festivals, etc.
In addition, the outdoor space is great and weekly activities including baby ballet, French and pro stars (sports) have exposed our kids, during nursery hours, to much more than I would have expected before we started.
Staff have always been supportive and the kids love them. Staff turnover has also been low helping strong relationships between the children and staff to develop, plus consistency in communication on the development of the children with me as a parent.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for leaving us such a lovely review, it means so much that parents are happy to entrust their children to us and can see the positive impact from their time here! Extra activities are an…read more
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Review from Philip M (Father of Child) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursery is exceptional. The staff is caring, nurturing and always smiling and present. It is clean and full of fun activities that are also educational. Our son loves it there. We've never had any issues with them.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Dear Philip,
Thank you so much for your review. We are so pleased that you are happy with Number 9 The Nursery. Each and every family are so important to all the team.
Thank you again.
Kind…
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Review from Ruth T (Mother of Child) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
They are brilliant! The staff are so friendly and all trained very well. They genuinely care about the children and their development, I can't recommend them highly enough! My child has gone there since he was 9 months and he absolutely loves it. They also set them up really well for starting school.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for taking the time to review us! It's a real privilege watching the children as they develop from the first day they arrive until they go to school. We're so pleased your child is happy…read more
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Review from Imi M (Mother of Child) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 Nursery is incomparable to any other nursery. My daughter absolutely adores her days there and the team are always so kind and go above and beyond with the extra educational activities. I feel safe in the knowledge that my little one will be well prepped for ‘big school’
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for taking the time to review us and for your kind words! We pride ourselves on making sure our Pre-Schoolers are more than ready for their transition to school and it's great to hear you're…read more
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Review from R H (Mother of Child) published on 24 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son joined Number 9 when he was seventeen months and is now four, attending preschool. He absolutely loves his days there, which are full of fun and interesting activities. The staff are all brilliant and they've really supported him develop a range of skills, - we particularly appreciate how they
communicate with us on his development. We rate Number 9 very highly and are very pleased we've found somewhere so good for our children.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your review. Our team love working alongside parents to achieve the best outcomes for the children and it's great to hear positive feedback!
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Review from J C (Mother of Child) published on 21 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter first started attending Number 9 The Nursery when she was 5 months old and she is now getting ready to start school in September. My daughter is confident and happy and I have no doubt that is because of the input she's had from Number 9. They are not just a Nursery but have been a partner
with us in raising our daughter. My only complaint is that I wish I could keep them with us until she's at least 18! They have been a source of knowledge, experience and love for almost 5 years. How will we ever cope without them! They are more than just a Nursery. They honestly care deeply for all the children there. There's a reason why they are outstanding! My daughter is going to school fully prepared both intellectually and emotionally. I cannot praise them enough for everything they have done. I started to list a special thanks to certain people but then the list became too long because honestly, every member of staff is just amazing!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
We are so pleased your child is having a wonderful time at Number 9! It's a real privilege for us to share this time with you and we love supporting our families! Thank you for your kind review.
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Review from K A (Father of Child) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot rate this nursery highly enough. They have looked after my little boy for several years and helped him grow and develop - all the staff are so caring and helpful - thank you to all the amazing people here!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for taking the time to review us! We're so pleased you and your child are happy with the care you have received. Our team will be overjoyed to hear your kind words!
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Review from Maya G (Mother of Child) published on 30 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Today is my son's last day at Number 9 The Nursery after joining exactly 3 years ago. He is leaving the nursery to start Reception at school in a couple of weeks. He's had a wonderful time developing friendships with other children, learning from attentive and caring professionals and been able to have
an array of experiences in the activities provided. The nursery has always been a safe, caring and supportive environment for our son to go from baby to toddler to pre school. As parents, my husband and I have always been able to communicate freely with the nursery (both the support team and the key workers). The nursery uses an app with which to communicate with parents, sharing photos, videos and observations so we always feel included in our son's activities. Over time, we have seen the facilities improve at the nursery. I highly recommend Number 9!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for taking the time to review us.
We are so pleased to hear that your son has had a wonderful time at the nursery.
Early childhood is such an important part in a child's life and…
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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Number 9 The Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Number 9 The Nursery is calculated as follows: ( (306 Excellents x 5) + (6 Goods x 4) ) ÷ 312 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Number 9 The Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (8)

Alison

Alison Wilcock

Job Title: Founder, Owner and Managing Director

Alison has a wealth of experience in childcare and has been working with children all her life.


She was once a Head Teacher and understands the need to get children ready for starting school by creating a stimulating learning environment.


Alison is passionate about the Early Years and is an Early Childhood Graduate who knows the values of good foundations.


She has her own family and completely understands the pressure of a working family, Alison is passionate to support families in Croydon and enjoys nothing more than seeing the children fully engaged and happy.

Denise

Denise

Job Title: Manager and SENCO Joined: 2015

Our Manager Denise has many years experience of working with children and holds an NVQ Level 3 in Childcare.
Denise works closely with families and children with Special Educational Needs to ensure they get the right support and really enjoys seeing children with additional needs achieve new milestones.


Denise heads up the SENCo Role and is Paediatric First Aid Qualified.

Georgina

Georgina

Job Title: Assistant Manager Baby Room Leader Joined: 2015

Our Assistant Manager and Baby Floor leader Georgina is an Early Years Childhood degree graduate and is Paediatric First Aid Qualified.


She has a wealth of experience working with children under the age of 2 years and is passionate about supporting our youngest children in the nursery.


Georgina enjoys working closely with families and playing a part in supporting their child's rapid development and care needs.

Rosie

Rosie

Job Title: Assistant Manager and 2 Year Old Room Leader Joined: 2017

Rosie heads up our 2-Year-Old team with passion and energy. She has been part of our team for eight years and is a Level 3 qualified practitioner with Paediatric First Aid Training. She joined us as an apprentice and is now our Assistant Manager!


She is amazing at supporting our 2-year-olds to become independent and works amazingly well with parents supporting them with milestones such as potty training.


Rosie has fun leading her team, and laughter and enjoyment for the children are her passions.

Britany

Britany

Job Title: 2 Year Old Room Deputy Leader, Deputy SENCo, PANCo Joined: 2018

Britany joined Number 9 The Nursery as an apprentice. She has completed her Level 3 in Childcare, and she is Paediatric First Aid Trained.


Britany is full of enthusiasm and has a very caring nature and she will go above and beyond to ensure that all children settle into the nursery. She helps support our children with additional needs as our Deputy SENCo, and has qualified as our nursery PANCo as well!


She supports the 2-year-olds in gaining their independence and providing creative and fun activities for the children.

Alice

Alice

Job Title: Pre-School Leader Joined: 2018

Alice has been with us since 2018 and is our Pre-School Leader. She holds a degree in Early Childhood Studies.


The children love Alice's sense of fun, and she is always creating fantastic activities for them to do.


She has a wonderful, caring nature and a big imagination, which makes her perfect for working with Pre-Schoolers!

Wahida

Wahida

Job Title: Early Years Educator Joined: 2018

Wahida is one of our most experienced Pre-School practitioners and holds a BA Hons in Early Childhood Studies. She is also Paediatric First Aid Trained.


Wahida is passionate about supporting our Preschool children in getting ready for their transition to primary school. With a wealth of experience, Wahida ensures the children experience fun in developing in all areas of the EYFS and supports the children holistically to develop confidence, independence and self-esteem.

Heather

Heather

Job Title: PA to Managing Director Joined: 2019

Heather joined the Nursery in 2019 following a successful career in journalism. She helps support the Managing Director and oversees the administrative functions of Number 9 The Nursery. This is an important role within the nursery to ensure systems run smoothly.


A Mum herself to two children, she knows the demands of raising a young family alongside work commitments.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Number 9 The Nursery to verify any information. View our terms and conditions. Number 9 The Nursery has an Enhanced Service - more info.