Number 9 The Nursery

South Park Hill Road, South Croydon CR2 7DY
Review Us
10 139 Reviews
  • Number 9 The Nursery, South Croydon
Number 9 The Nursery is an award-winning day nursery caring for children aged from three months to five years.

The nursery has been thoughtfully designed to give children an excellent beginning in their early years by nurturing them in a beautiful and welcoming environment, and by recognising the unique value of each child.

Its goal is to offer childcare of a high standard whilst maintaining home-from-home care where children are free to explore and engage their imaginations.

The nursery strives to provide a safe, fun and welcoming environment to ensure children reach their full potential whilst being nurtured both socially and emotionally. They are proud to hold the Millie's Mark for their commitment to safety and all of the practitioners are paediatric first aid trained.

Children attending the nursery have wonderful opportunities to participate in Baby Ballet, Pro-Stars, Petit Rendezvous French, and Sing and Sign - all at no extra cost.

Food is cooked on site using the freshest, high quality ingredients in the 5-Star Hygiene Rated kitchen. Their menus are Advanced Accredited by the Early Years Alliance Nutrition Partnership to ensure they meet all nutritional requirements.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Owner

  • Number 9 The Nursery
  • Privately Owned

Person in Charge

  • Denise Mullins (Manager)

Number of Childcare Staff

  • 30

Total Places for Children

  • 80

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • £96.50 per day

  • The fee includes all nappies, wipes, food, drink, formula milk, snacks and suncream, in addition to our extra activities - Baby Ballet, Sing and Sign, Pro Stars, Yoga, and French

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & Christmas
10

Number 9 The Nursery has a Review Score of 10 (9.981) out of 10, based on 26 reviews in the last 2 years.
Over all time Number 9 The Nursery has 139 reviews.

Overall Experience
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Date Published
  • 139
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Reviewer Connection to Number 9 The Nursery
  • 102
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Total of 139, showing 41-60
Review from Dawn C (Grandmother of Child) published on 8 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We just love picking up our grandchildren from Number 9. They are so happy when they come to the door and tell us all about the fun things they have done that day. The staff are great and so helpful and friendly. They always tell us how the grandchildren have been and what they have done that day so
we can build on this when we get home, whether it be in chats, play, food or bath-time. It is so good to see how well they have developed at Number 9, not only with learning, speech and reasoning but as individuals with confidence and a keen curiosity.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your review.
We are so pleased that you are so happy with Number 9 and we love having your grandchildren here.
Thank you for taking the time to write a review!
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Review from Nicola B (Mother of Child) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are absolutely devoted to the children.
There is a big variety of activities, food and an amazing outdoor space.
My child settled so quickly - even in Covid times and that’s down to the lovely homely environment and staff who are like an extended family to my child.
I can not fault the nursery
it’s well run, organised and I would say best in the area!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for taking the time to review us.
We are delighted that you and your family are happy at Number 9 The Nursery.
We are completely dedicated to offering our families the best we can…
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Review from Raymond W (Father of Child) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery, both our children really enjoy going there. The outdoor garden is great and there is a good range of activities. They particularly enjoy Pro Stars and Baby Ballet. Staff are personable and professional.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for taking the time to review us.
We really appreciate your comments and are delighted to read that your children enjoy coming here.
Thank you so much again.
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Review from Neha G (Mother of Child) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter was at Number 9 from 12 months to 3 years old. She had an amazing experience at the nursery from being cared for by the baby room leader in the baby room, the deputy leader and the room leader helping her advance in the 2 year old room, and the two pre-school practitioners helping her transition
smoothly into pre-school. I've seen my daughter develop so well during her time at Number 9 and that's down to the long-standing staff. The updates from head office along with the planned activities are well thought through and fun for the children especially sports day and when the ducklings visited. The staff were amazing with my daughter's potty training journey and their end of day updates (even during lockdown) were detailed. Thank you to the manager and her lovely team. We will miss you all at Number 9.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review! We are so pleased you had such a positive experience with us and we wish you all the best in the future.
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Review from Andrew W (Father of Child) published on 18 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were lucky enough to get a place here for a short period of transition. The whole team were fantastic and our daughter and so well organised. They looked after her very well, catered for her interests and returned her at the end of each day with a lovely report on what they had been up to, how she
got involved etc. The App they run gives excellent updates on what they do in their day, and also just to manage things admin wise. I would highly recommend them!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review! We loved having your child with us and so pleased at how well they settled with us in such a short period. I am pleased to hear how well the app worked for…read more
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Review from Anna W (Mother of Child) published on 13 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 has been an excellent nursery. My daughter has thoroughly enjoyed her time in a stimulating and engaging learning environment. She has grown in confidence and is super happy to go to nursery and when she returns home. The staff have been so helpful, caring and responsive to my daughter's likes
and needs. She never once mentioned her old nursery and adapted so quickly thanks to the fun and welcoming environment and excellent, warm staff.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for taking the time to review us. I am so happy to hear your positive feedback. Thank you again.
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Review from Karolina C (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the best nursery in South Croydon!
I honestly recommend Number 9 The Nursery because it has very high standards and brilliant staff members! My both children are in love with the nursery. The staff are so friendly and focused on children.
I can’t thank you enough for all your hard work during
these difficult times.
If anyone looking for high standards and professional care for children: this is the right nursery for you.
My best wishes to all staff members, thank you so much from all my heart.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your glowing review! I have shared this with the team as your words are so encouraging.
I am very proud of the team and their devotion to the children and your review supports…
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Review from Sarah M (Grandmother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank you all enough for welcoming my granddaughter into Number 9 The Nursery. She has so enjoyed her days with you, from watching chickens hatch to learning her phonics at age seventeen months. She tells "Nanny" how much she loves her nursery and is proud to call all the staff Auntie. She feels
safe, loved and happy in your presence, what more could her family wish for. Thank you, bless you all.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review. It is so lovely to hear that the children love their nursery so much that they speak about it at home! We love being a part of their lives and watching them…read more
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Review from Georgia T (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an amazing nursery! My daughter has been attending the baby floor since October and we couldn't be happier. She absolutely loves it and she thrives there learning new things every week! The staff are excellent, keeping us up-to-date with her progress and the care and attention to each child
is of the highest level. I cannot recommend this nursery enough. It has made a big difference to our everyday life knowing that we can drop off our daughter to a very safe environment that makes her so happy! Thank you so much for everything!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely words! We are so pleased your daughter is so happy and settled with us we love keeping parents up to date with all the fun things the children get up to! We are so…read more
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Review from Julien B (Father of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 The Nursery is wonderful. From top to bottom. My little 2 year old loves it there, and this is no mean feat! Great activities, lovely outdoor play area, amazing staff. We visited a few nurseries before being blown away by Number 9.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your glowing review!
We are so pleased to hear your little one loves attending 9, We love hearing that the children are so happy and enjoy all we have to offer!
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Review from M E (Mother of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 the Nursery is absolutely wonderful - hands down miles ahead of other nurseries we have encountered. The building itself is a lovely light-filled detached Victorian house with a large garden space, numerous rooms and activities scheduled for the children. The management have been incredibly
forthcoming and communicative with us, and our son settled in very smoothly, starting at just over 1 year old. You are sent regular updates including a daily diary detailing exactly what your child has/hasn't eaten, their sleep time and length, and their toilet habits or nappies (wet/soiled and times they were changed). They also send photos when possible, which are really comforting to see during a working day when you are apart! No hesitation in recommending this nursery. The only thing to note is they have quite long waiting lists, so it is worth applying well ahead of when you envisage your child actually starting.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your kind words, we are delighted to hear that you have been happy with us!

We feel communication is key in supporting children settling into nursery and despite the…
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Review from Katie T (Mother of Child) published on 18 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Number 9 the Nursery. My son absolutely loves his time here and is always so excited to attend in the morning. The staff are fantastic, they are so kind and friendly and go above and beyond to make the children feel special. The nursery supply all food, nappies, suncream and
a little drawstring bag which the children use. The activities the nursery provide are brilliant, including baby yoga and dance and the opportunities the children have to immerse themselves in the wider world is great. This month, the children took part in a range of creative Easter projects and have currently been watching and then caring for chicks hatching out of eggs. The planning of creative lessons is to an outstanding level and my child is really thriving in his language development and social and personal skills.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review.
We are delighted that your son loves it!
We work hard to be the best we can be
Thank you again
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Review from Rosie K (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We’ve absolutely loved Number 9. Our little boy was 13 months when he started, he was very nervous at the start. He’d never been left with anyone else before, but the team at Number 9 were so very caring and helpful in helping him settle. He now goes to nursery with a smile on his face, and constantly
talks about his key worker (or ‘burger’ as he can’t say her name!) and the room leader! We love seeing the wonderful photo updates of the fun things he’s doing!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review! We will certainly thank "Burger" it is so lovely to hear positive feedback and rewarding to hear that the children talk about us at home.
Thank you for…
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Review from Angela M (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Number 9 Nursery has been an absolute blessing for our child at a time when she has been unable to see family due to Covid-19. The nursery has provided her with so many activities to not only develop a wide range of skills but also brought her so much joy. From hatching baby chicks to learning how to
spell her name, all the activities are there to develop our child's skills in the world and are done in a fun and engaging way. The feedback from the team at Number 9 on our child's development is always very detailed and I feel like she is absolutely in safe hands. Highly recommend this nursery!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review, it has been such a pleasure to be able to provide some normality at such a crazy and difficult time.
We have been proud of the staff who have adapted and…
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Review from Chloe J (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing nursery, so glad I chose this nursery for my son. They provide a multitude of activities for the children and my son always is excited and happy. The staff are amazing and do a wonderful job!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your kind words! We are so pleased you chose us as choosing a nursery is really difficult and it is our absolute commitment to support every family we have attend!
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Review from Marie D (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter really enjoys attending Number 9 The Nursery. Alongside the nursery activities, she has the opportunity to participate in Baby Ballet, outdoor activities with Pro Stars and Sing and Sign.
The nursery has been very flexible with our wish to use cloth nappies and a baby-led weaning approach
to moving from milk to solid food.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your lovely review! We always want to work hand in hand with parents to support you in raising your child. Thank you once again for your kind review.
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Review from Lydia A (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We signed up to the nursery pre Covid-19 so were lucky to have a tour and decide if this was the best place for our daughter. One of the things that stood out to us was the cleanliness and the outdoor play area. Unfortunately, when she had her settling period and started, it was during Covid-19 and
for safety it was a case of dropping her off at the door and hoping for the best. The communication was great and we needn't have worried. It has now been around six months and she absolutely loves it, we would recommend Number 9 The Nursery to friends and family and couldn't be happier with our decision to send our first baby here. The staff are all lovely and they keep her entertained, happy and well fed!
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Having a baby through lockdown must be so difficult and we are so sorry that the restrictions have meant not having the usual settling in process.
We have tried really hard to ensure communication is…
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Review from Emma M (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child loves going to the nursery, it is a kind and loving place. All the staff are amazing and really care for the children in their care. We are very happy with the standards and feel very safe sending our child there.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you for your lovely review it means so much that you are happy with the service we provide. We pride ourselves on building relationships with families and children to ensure the very best…read more
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Review from Kishan N (Father of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending Number 9 The Nursery for a little while now and we are so proud that he does. He is always so happy and excited to be there and it is evident from the updates and the conversations he has with us now. We are incredibly lucky that the team and his key workers are as in love
with him as we are and it shows. The transition from baby to the two year old room was seamless and now with potty training, they have been a rock of support. The updates via the apps are great and the attention to detail is what stands out for me, the extra mile is often what everyone does here and the list of activities leave me speechless. I can tell it has a positive impact in him as he comes home with questions and also laughs so much at things he has done, especially with his little friends. This nursery is worth every penny and we hope it continues to go from strength to strength and we'll do whatever it takes to help! The garden is out of this world.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your glowing review! We are delighted at your experience with us and can see the love and attention that goes into the children.
We simply want to provide the best care we…
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Review from Zaiera L (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child has been at nursery since the age of nine months and he will be leaving in August to attend primary school. I cannot fault the nursery at all. They are extremely hands on and my son loves it. There is a low staff turnover so the children get a chance to bond with their key worker and other
members of staff. It is one of the more expensive nurseries in the area but with all the extra curricular activities and the standard of care provided, the cost is more than worth it. It will be sad to leave Number 9 The Nursery but I know my son has learnt so much and it is a place that we will never forget and couldn't recommend more! Thank you for everything that you do.
Reply from Alison Wilcock, Manager at Number 9 The Nursery
Thank you so much for your review, we are delighted that you have been so happy with us and we are truly going to miss your family come this September.
We are pleased that you have noticed the low…
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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Number 9 The Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Number 9 The Nursery is calculated as follows: ( (306 Excellents x 5) + (6 Goods x 4) ) ÷ 312 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Number 9 The Nursery is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 number of registered child places is 16, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

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Meet the Team (8)

Alison

Alison Wilcock

Job Title: Founder, Owner and Managing Director

Alison has a wealth of experience in childcare and has been working with children all her life.


She was once a Head Teacher and understands the need to get children ready for starting school by creating a stimulating learning environment.


Alison is passionate about the Early Years and is an Early Childhood Graduate who knows the values of good foundations.


She has her own family and completely understands the pressure of a working family, Alison is passionate to support families in Croydon and enjoys nothing more than seeing the children fully engaged and happy.

Denise

Denise

Job Title: Manager and SENCO Joined: 2015

Our Manager Denise has many years experience of working with children and holds an NVQ Level 3 in Childcare.
Denise works closely with families and children with Special Educational Needs to ensure they get the right support and really enjoys seeing children with additional needs achieve new milestones.


Denise heads up the SENCo Role and is Paediatric First Aid Qualified.

Georgina

Georgina

Job Title: Assistant Manager Baby Room Leader Joined: 2015

Our Assistant Manager and Baby Floor leader Georgina is an Early Years Childhood degree graduate and is Paediatric First Aid Qualified.


She has a wealth of experience working with children under the age of 2 years and is passionate about supporting our youngest children in the nursery.


Georgina enjoys working closely with families and playing a part in supporting their child's rapid development and care needs.

Rosie

Rosie

Job Title: Assistant Manager and 2 Year Old Room Leader Joined: 2017

Rosie heads up our 2-Year-Old team with passion and energy. She has been part of our team for eight years and is a Level 3 qualified practitioner with Paediatric First Aid Training. She joined us as an apprentice and is now our Assistant Manager!


She is amazing at supporting our 2-year-olds to become independent and works amazingly well with parents supporting them with milestones such as potty training.


Rosie has fun leading her team, and laughter and enjoyment for the children are her passions.

Britany

Britany

Job Title: 2 Year Old Room Deputy Leader, Deputy SENCo, PANCo Joined: 2018

Britany joined Number 9 The Nursery as an apprentice. She has completed her Level 3 in Childcare, and she is Paediatric First Aid Trained.


Britany is full of enthusiasm and has a very caring nature and she will go above and beyond to ensure that all children settle into the nursery. She helps support our children with additional needs as our Deputy SENCo, and has qualified as our nursery PANCo as well!


She supports the 2-year-olds in gaining their independence and providing creative and fun activities for the children.

Alice

Alice

Job Title: Pre-School Leader Joined: 2018

Alice has been with us since 2018 and is our Pre-School Leader. She holds a degree in Early Childhood Studies.


The children love Alice's sense of fun, and she is always creating fantastic activities for them to do.


She has a wonderful, caring nature and a big imagination, which makes her perfect for working with Pre-Schoolers!

Wahida

Wahida

Job Title: Early Years Educator Joined: 2018

Wahida is one of our most experienced Pre-School practitioners and holds a BA Hons in Early Childhood Studies. She is also Paediatric First Aid Trained.


Wahida is passionate about supporting our Preschool children in getting ready for their transition to primary school. With a wealth of experience, Wahida ensures the children experience fun in developing in all areas of the EYFS and supports the children holistically to develop confidence, independence and self-esteem.

Heather

Heather

Job Title: PA to Managing Director Joined: 2019

Heather joined the Nursery in 2019 following a successful career in journalism. She helps support the Managing Director and oversees the administrative functions of Number 9 The Nursery. This is an important role within the nursery to ensure systems run smoothly.


A Mum herself to two children, she knows the demands of raising a young family alongside work commitments.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Number 9 The Nursery to verify any information. View our terms and conditions. Number 9 The Nursery has an Enhanced Service - more info.