Number 9 The Nursery

South Park Hill Road, South Croydon CR2 7DY

Number 9 The Nursery, South Croydon, London
Number 9 The Nursery, South Croydon, London
Number 9 The Nursery, South Croydon, London

Number 9 The Nursery has been specially created with the aim of providing children with the best start in the early years by caring for them in a beautiful and warm setting and valuing the importance of every child as an individual.

Its goal is to offer childcare of a high standard whilst maintaining a home from home care where children are free to explore and engage their imaginations.

It provides a safe, fun and welcoming environment with an academic bias to ensure children reach their full potential whilst being nurtured both socially and emotionally.

Number 9 The Nursery cares for children aged from three months to five years.

Children attending the nursery have wonderful opportunities to participate in Sing and Sign, Awake and Shake, Phonic, Reading and Math programs.

Owner: Number 9 The Nursery

Person in charge: Emma Gillam (Manager)

Local Authority / Social Services: London Borough of Croydon Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 80

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Christmas

Fees Guide: Under 2 Year Olds £7.70 per hour. Over 2 Year Olds £6.60 per hour

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Number 9 The Nursery has a Review Score of 8.1 (8.090)

The Review Score of 8.1 (maximum of 10) for Number 9 The Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Number 9 The Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.715 for Number 9 The Nursery is calculated as follows: ( (196 Excellents x 5) + (59 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 263 Ratings = 4.715

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.375 Points relating to the number of positive Reviews for Number 9 The Nursery is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 2 Reviews ÷ 16 Target = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Number 9 The Nursery?

  • Extremely LIKELY
    20
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Number 9 The Nursery

  • Mother of Child
    18
  • Father of Child
    4

Beautiful, new, clean nursery with lovely staff. Very caring environment where children are encouraged to learn and develop to their best. My little boy is becoming more independent and confident in his abilities. Thank you, Number 9 The Nursery!

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have found the nursery staff very friendly and helpful. Nice environment and my baby seems very happy and comfortable; which is most important for me. The setting is lovely and very welcoming, I would most definitely recommend to my friends and family.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been at Number 9 nursery for 10 months. I am very impressed with the care he receives. The exciting activities he gets to do and how he enjoys his time there. It is a beautiful place with a wonderful garden, staff are always enthusiastic and friendly, I am so glad we found this nursery!

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very happy with the care that my daughter is getting at the nursery - The staff do care, comms are good and the best bit is the extra-curricular efforts made - Animal visits , ballet, language, sing and sign etc. None of these is necessary but all really do help development.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

All staff are co-operative and exceed expectations.
The ambience is clean and children were taken care well.
Activities given help the children and can witness the same in the home.
I will definitely recommend the nursery to my near and dears.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

Number 9 The Nursery is a wonderful place to be for kids. My child even wants to go there on weekends, she enjoys it so much. The staff is very caring and is always eager and happy to help. My child has learnt a lot both academically as well as through extra activities. The nursery garden is a lovely place and after the renovation, its a fab place .

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My daughter has been at Number 9 for a year now. She settled in well and has made good connections with her key workers. The nursery staff are attentive and have let my daughter set her own pace of learning. There's always plenty to do, sports, french lessons, ballet and sing and sign. She loves going to nursery and they have helped instil a joy of learning.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My twins started Number 9 The Nursery from 13 months old and I was very impressed from the start and following a negative experience at another nursery I found myself very critical. The facilities are fantastic, clean and modern. Staff are professional and the girls love them. They run into nursery every morning with not even a second glance for us! They always have fun but educational activities planned. I trust them wholeheartedly with my twins and know they are in great hands.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We bought our 18-month old here and worried about him settling in. He has surprised us all as the girls are so wonderful with him, he loves going now. Settled in quickly and with various activities such as painting and ballet and crafts, his language has really come on too. I'm so so happy to see my little boy enjoy nursery like this. Lovely people in a lovely environment.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would highly recommend this nursery as not only has my daughter learnt a lot during her time there but the staff have made her feel so welcome. They have looked after her so well and have allowed her to flourish. I was also provided with a regular follow-up on her progress and achievements. She also thoroughly enjoyed the extra activities like learning how to sing and sign as well as ballet.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Emma Gilliam, Manager at Number 9 The Nursery responded to this review on 19 Sep 2016:

Thank you so much for your lovely review.
We are so pleased your daughter enjoyed her time with us.

Since my daughter has started Number 9 we have been amazed at the amount of effort the nursery goes to.
The team were amazing at settling our daughter who had never been left with anyone else and supported us throughout.
It is lovely to receive daily pictures and observations of our daughter and its nice to see how happy she is whilst we are at work.
They have lots of extra activities throughout the week and at the moment our daughter does the ballet and sing and sign, we were able to go along and see what the session involves and was delighted at how lovely the session was.

One of the things we also love about the nursery is the outdoor opportunities as many of the local nursery's that we viewed had smaller gardens, it has a large outdoor space to run around and enjoy and although our daughter is just starting to walk we know this will be such a lovely space for her to enjoy as she grows.
We couldn't be happier with the service we receive and would highly recommend the nursery.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Emma, Assistant Manager at Number 9 The Nursery responded to this review on 23 May 2016:

Dear Robert
Thank you so much for your kind review we are so pleased your daughter is happy and settled.
Warmest regards

My daughter attends Number 9 the Nursery and loves it so much! They offer so much for all the children! The staff are wonderful and so plesent! They have so much going on for all the children! The food the offer is good and healthy too which is always good to know your children are eating well while they are away from you! Best idea I ever had putting my daughter in to this nursery

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Emma, Assistant Manager at Number 9 The Nursery responded to this review on 23 May 2016:

Dear Lauren, We are so pleased you are happy with the care we provide for you daughter, our staff love reading all the parents kind words.
Warm regards,
Emma

Schools and Nurseries are the next home for our children and that's what I feel at Number 9 The Nursery. The staff are so kind and caring that my son loves his nursery time. The staff are well trained and they inherit their best into the child's development. They are always there to help with the kids growth. The play area is good that all kids would love being at the nursery. I will for sure recommend this nursery to anyone who wants the best for their children.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Number 9 since the nursery has opened.
The staff have always been extremely supportive of my daughter and have always communicated well with me regarding my daughters development.
The management are always around the nursery and you can really feel their presence.
I would wholehearted recommend the nursery to friends and family.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child is attending this nursery for the past 6 months and I am happy with the service they render. The staff are extremely kind and they ensure they are emotionally available for the kids. My child was 'toilet trained' within a short span of time. As parents we see that she is able to communicate clearly and is able to express what she feels very lucidly.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

It's been a wonderful nursery for my both children. I would definitely recommend Number 9 to everyone.

The staff are friendly and caring.

They help children to focus on phonics and sounding out words. Prepare them before they start school.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is now 3.4 years and started going to the nursery pre-school when he was 3 years and now for almost 4 months.
I have found good progress in terms of both mental and physical growth aspects. He has shown good progress in terms of
stable behaviour and also independently managing some of his daily routines like wearing jackets, putting on socks and shoes, feeding himself his food etc.

Communication wise his vocabulary has improved as well.

I am overall happy with the progress and would thank the nursery staff for their effort and appreciate if the same quality continues.

Many Thanks.

How likely would you be to recommend Number 9 The Nursery? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Satisfactory

Activities: Good

Staff: Satisfactory

Food / Nutrition: Satisfactory

Management: Satisfactory

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Good

Emma, Assistant Manager at Number 9 The Nursery responded to this review on 19 May 2016:

Dear Parent,
Thank you so much for your kind review.
We are delighted that your child enjoys attending Number 9 The Nursery!

Our boy started here in the baby room and has now moved to the older room.
He loves nursery and the nursery adapt to his changes so well.
He is at a very fast rate of change at the moment and the staff all support us brilliantly with changes in his schedule and needs.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Kids like to go to nursery everyday - the teachers are good and attentive. The only part which I am still not transparent is the checklist of what they eat in the nursery - otherwise nursery is very good.

How likely would you be to recommend Number 9 The Nursery? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Emma, manager at Number 9 The Nursery responded to this review on 10 May 2016:

Dear Mr D, thank you so much for your lovely review. Our Menu is available weekly on our website under parents information.
If we can help you with anything else please let us know.

Staff are friendly and considerate. My child is a pre school and we are happy with his experience at No 9. Experienced key workers ensure child learning occurs through fun activities. PT coach comes every week for an hour and the games are enjoyed by the children and I get to hear all about it in the evening. Staff try to keep parents updated about upcoming activities and monthly meetings with key workers are encouraged.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

We are really happy to send my son in this nursery. My son also wants to go to nursery. Very comfortable and secure. I recommend all my friends. Staff are very helpful.

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We are blessed to find this nursery for our daughter (3 years) and son 4 years) who started here in September this year. In few words, we can say the Number 9 The Nursery this is an excellent and secure setting, staff is very well trained, loving, caring and responsible. The new building with all adventure rooms is a great place to my children. Everyday when they going to nursery has a smile on the face because know it everyday waiting for them something new. Staff built from lovely personalities, very friendly, focus on key aspects and education. Overall 5/5!!! I would wholeheartedly recommend the Number 9 The Nursery !!!

How likely would you be to recommend Number 9 The Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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