Twizzle Tops Day Nursery Stevenage

Roaring Meg Retail Park, Great North Road, Stevenage SG1 1XN

Twizzle Tops Day Nursery Stevenage, Stevenage, Hertfordshire
Twizzle Tops Day Nursery Stevenage, Stevenage, Hertfordshire
Twizzle Tops Day Nursery Stevenage, Stevenage, Hertfordshire

Twizzle Tops Day Nursery is situated in the Partyman World of Play. It is a 60 place nursery offering a large open space for your children to develop and learn. There is a team of dedicated Nursery Nurses who will support children onto to their next stages, and preparing them for big school. Twizzle Tops puts the needs of the child first and plans for their day to encourage their learning through play through stimulating activities.

Staff provide daily feedback to parents and during the year hold parents evenings so that parents can work with their child's Key Person to achieve the very best for their child. The Nursery is open 7am until 7pm enabling parents to commute into London from Stevenage or work locally in the knowledge that their children are safe and secure in the care at Twizzle Tops.

Group: Twizzle Tops Day Nurseries

Person in charge: Jayde Heasman (Nursery Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 60

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Twizzle Tops Day Nursery Stevenage has a Review Score of 9.1 (9.148)

The Review Score of 9.1 (maximum of 10) for Twizzle Tops Day Nursery Stevenage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Twizzle Tops Day Nursery Stevenage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.731 for Twizzle Tops Day Nursery Stevenage is calculated as follows: ( (179 Excellents x 5) + (54 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 238 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.417 Points relating to the number of positive Reviews for Twizzle Tops Day Nursery Stevenage is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 5 Reviews ÷ 12 Target = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Twizzle Tops Day Nursery Stevenage?

  • Extremely LIKELY
    19
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Twizzle Tops Day Nursery Stevenage

  • Mother of Child
    18
  • Father of Child
    2

My children absolutely love this nursery, we enjoy attending all the different events which are organised by the excellent management, both my girls love the soft play area which is provided in the centre. Management and staff are so welcoming, and I know my girls are happy and well looked after at Twizzle Tops.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I am so impressed with the care and attention my daughter receives at Twizzle Tops. The manager has just come back from maternity leave and I can honestly say that the changes that have been made are amazing! My daughter always comes home with art work she has done and is always telling me new things she has learnt at nursery. I absolutely love the facebook page and newsletter, it keeps me reassured that my daughter is having a great time at nursery. The staff are so friendly and welcoming and I know that my daughter is well cared for. I can't praise this nursery enough!

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been attending the nursery since he was 9 months old. He absolutely loves it. He is learning so much so quickly. The most recent addition of forest school is his absolute favourite. I was so pleased to hear him talking about shrubbery and birds whistling. I like that the staff at the nursery incorporate things that are happening with the children outside of the nursery setting into their learning. For example, I mentioned to the staff that my little one was having his first visit to the dentist. When I picked him up for the appointment he had been learning about what happens at the dentist. He got there and climbed into the chair and opened his mouth and was totally unfazed by the process. Thank you so much.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery Stevenage responded to this review on 17 Feb 2017:

Thank you so much. This is why we think Parent Partnership is so important and plays a major role in the children's development. The Parents Committee will extend this further.

My son is attending Twizzle Tops Day Nursery for a year now and I couldn't be happier, I know I couldn't find a better place for him. He developed great, he learned so much, I know he is good looked after and loved. About all the staff there, I trust them 100% to leave my son in their good hands every day with no concerns and I think that said thank you all for everything you're doing and for being so great.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery Stevenage responded to this review on 16 Feb 2017:

Thank you very much Georgiana, it is a great pleasure and we have loved seeing the change and growth in your lovely son.

My daughter has been going to Twizzle Tops for over a year and really enjoys it. She does different interesting and imaginative activities every day and the staff really treat her as an individual. I'm always impressed by how much they let the children's hobbies, interests and requests influence what activities the group does. She has made great friends with the staff and the other children. The soft play is a massive favourite and they also do a lot of outings to a variety of local places. As a working parent, the nursery is brilliant - they are open at really convenient times and are very flexible. They keep me up-to-date with what my daughter is doing through daily feedback, Facebook updates, parents' evenings and newsletters. They always take the time to feedback to me and answer any questions I have.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery Stevenage responded to this review on 07 Feb 2017:

Thank you so much Rachel it has made all the staffs day. We love seeing the development of all the children and it inspires every member of staff to see how happy the children are.
We look forward to all the adventures we have planned.

I can't praise this nursery enough with how well they care for my son. He has been attending for a year now and he has learnt so much. The staff always do fun things with the children and the facebook updates with photos is great. We love the weekly newsletter and all the events that they do. Our son is always happy and never wants to leave. Now that they are starting forest school this has been the cherry on the top for us!

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter absolutely loves coming to nursery. She talks about nursery all the time and all her favorite teachers! The staff are amazing and management are so friendly and approachable! My daughter always comes home with things she has made and I love it that the children are always going out to visit different places. I am so glad I chose this nursery as my daughter has absolutely blossomed!

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter enjoys attending Twizzle Tops and has thrived in the time that she has been there. The staff are always helpful, friendly and welcoming to parents and children. I would highly recommend Twizzle Tops to friends and family.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending Twizzle Tops for the last 2+ years and has enjoyed every minute of it. The staff are always very friendly, approachable and willing to help. Although I must say that a few key members stand out above the rest in this regard. I am often bombarded with new "facts" from my daughter and and she delights in regaling me with tales of what she gets up to "with her friends" at nursery. She loves the place and is often happy to be dropped off especially if the other children are in soft play at the time!

Overall I scouted most of the nurseries in the area before deciding on Twizzle Tops and I am very happy with my decision. I plan on having my younger daughter start here soon as well.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Twizzle Tops Nursery has many advantages
1. Opening times is from 7am to 7pm
2. All the staff are really very hard worker and know really how to take care of children
3. There are lots of activities each week so children can enjoy
4. The Manager of the nursery is very hard worker and she can deal with any situation wisely
5. Meals are offered during the day so there are no worries about children's food
6. All the staff are very friendly

I highly recommend this nursery.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Since starting the Nursery in September, my daughter has thrived. She loves going to nursery and has clearly built strong relationships with the wonderful staff there.

If ever I have any questions, or queries, they are answered immediately (where possible), or the staff get back to me as soon as possible with the information that I need, which shows their dedication.

Everyday, I am told what my daughter has been doing/learning, and I am more than happy to leave her in the Nursery's more than capable hands, whilst I go to work.

I really can't speak highly enough of the amazing staff that work there.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We are very happy with all the staff. They were very patient and helped our son to settle in the nursery. He always tells us about the different activities that he does with his teachers. There is also a good communication between the nursery, teachers and parents.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Don't Know

Nursery staff are really helpful and friendly and so good with all the children. My child has come on leaps and bounds since attending Twizzletops.
So pleased we sent our child here on recommendation and will be sorry when the time comes for my child to leave.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fantastic place for my child to stay, play, learn and build her social life. Excellent staff, always ready to answer my questions. Couldn't be happier any where else. My child feels comfortable when she is in your care. Thank you.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

This Nursery is the nicest place. My daughter has only just started here and she loves every minute of it! Their really encouraging her to make friends and learn how they do things. She's settled in so quickly and She's learnt so much being there! I couldn't be happier with her progress.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery I have chosen is the best thing and choice I've made! Everything is perfect, my child is enjoying every second in that nursery and can't wait to go again. So happy that I made that choice and looking forward to every next day that my child is going to spend there! Thank you for everything that you are doing for my child and everything that you will do from the bottom of my heart!

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

I love the nursery and my son is very happy there. My only issue is with late fees which are ridiculously excessive (£25 + £5 per day) I didn't mark the nursery down on this as it's a central company issue, not Twizzle Tops Stevenage.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

My little girl has been attending since 9 months old and is now 2. I'm happy with the nursery and she seems to be happy there.
The staff work extremely hard and communication with the nursery has been good. Very accommodating if I need extra sessions etc.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Twizzle Tops Nursery Stevenage have been a fantastic support to my daughter. She currently learns signing language to communicate fully with her dad and some of his friends. The staff in the baby room have taken it upon themselves to learn some of the signs she uses and encourage her in this skill. I couldn't have asked for a more supportive and pro-active team to be looking after my girl.

Thank you Twizzle Tops :-)

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

All the staff at the nursery setting are amazing and helpful. My son loves his morning sessions and on days when he is a little reluctant to leave me there is always a friendly member of staff to take him and get him laughing and smiling instantly. My son talks fondly of each member of staff and I know when I drop him off he gets the best care and has the best day.

How likely would you be to recommend Twizzle Tops Day Nursery Stevenage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Twizzle Tops Day Nursery Stevenage

Job Vacancies

Staff Profiles

No image found

Jayde Heasman

Job Title: Nursery Manager

Joined: 2015

Description:

I have been caring and educating children for 12 years. I have a level 5 Leadership in Childcare, Level 3 Diploma in Childcare & Education and NVQ level 3 in Management. I am enthusiastic and passionate about supporting the team to develop our children in reaching their full potential. I continuously implement training so that the staff provide outstanding activities and can provide expert learning opportunities for all our children. I will always go that extra mile to ensure that we have a loving, safe and stimulating environment for all our children.

No image found

Melanie Auston

Job Title: Deputy Nursery Manager

Joined: 2014

Description:

I have been working in childcare for 12 years and I have a level 3 Diploma in Childcare and Education. I am currently studying my Level 3 in Management and have achieved my Level 3 in Children's speech & language. I am passionate in ensuring that the needs of the children are my priority and that the learning they receive is enriched and challenging. It is important to me that all our children are safe and content so that they can achieve to their full potential. Here at Twizzle Tops I make sure that this is demonstrated throughout our magical nursery.