Twizzle Tops Day Nursery The Willows

10 Willows Link, Stevenage SG2 8AR
Review Us
9.7 83 Reviews
  • Twizzle Tops Day Nursery The Willows, Stevenage
Twizzle Tops Day Nursery Willows.

The staff team strive to provide a home from home for the children and deliver an ethos of learning through play.

The team are qualified and each bring different early years experience to the setting.

Twizzle Tops works in partnership with parents to cater to the needs of individual families.

Twizzle Tops believes in making every day a 'magical day of learning through play!'
Show Twizzle Tops Day Nursery The Willows on the Map

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Charlotte Rospo (Nursery Manager)

Number of Childcare Staff

  • 10

Total Places for Children

  • 50

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • 0-3 years - £57 half day, £90 full day, full time £430 per week
    3-5 years - £54 half day, £81 full day, full time £385 per week

  • The nursery is open from 8am – 6pm.


    Half days 8am-1pm/ 1pm-6pm
    All funding accepted

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays

Twizzle Tops Day Nursery The Willows Reviews (83)

9.7

Twizzle Tops Day Nursery The Willows has a Review Score of 9.7 (9.669) out of 10, based on 9 reviews in the last 2 years.
Over all time Twizzle Tops Day Nursery The Willows has 83 reviews.

Overall Experience
  • 70
  • 13
  • 0
  • 0
  • 0
Date Published
  • 83
  • 4
  • 4
  • 9
  • 74
Reviewer Connection to Twizzle Tops Day Nursery The Willows
  • 74
  • 9
Total of 83, showing 61-80
Review from Julie T (Mother of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff are very caring and give a personal touch to caring for your children. Management are very approachable and if you have any concerns they are prompt in responding and putting in appropriate provisions.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kim M (Mother of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Twizzle Tops Stevenage is one of those nurseries that relaxes you. I always know my children will get freshly cooked food every day in a safe environment and the encouragement to be who they want to be.
This nursery has the loveliest staff I have ever met, they are always around for any questions
you may have and are never too busy to share information about your child.


All parents are informed when new things are happening and the weekly newsletter lets you know what’s up-and-coming too.
They go out and about on walks that teach them life skills. This includes learning about busy roads, going to the post office, buying supplies for cooking at school or a creative activity. The management team and all the staff are a credit to the nursery. I am so glad I now have my second child attending too so I can get another few years with them.

  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Dan (Father of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children have been with this nursery since 2014 with my oldest having left to start school last September. Overall, we are happy with this nursery.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Gemma E (Mother of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Twizzletops have worked wonders with my son since he has been attending. He looks forward to going in every morning and seeing his friends and the staff. The staff are all friendly and approachable and will help with any problems as much as they can. Their communication is excellent and they really
go above and beyond for the children and parents too.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Melissa K (Mother of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves attending this nursery. The staff are fantastic and I am happy and comfortable to leave him in their care while I am at work. The day sheets provided to me at the end of each of his sessions are wonderful to let me know how he ate and what he enjoyed that day and help me feel like a part
of his day even though I wasn't there. Two massive thumbs up for Twizzle Tops Day Nursery Stevenage.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Samantha B (Mother of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The girls there are absolutely great! My daughter loves her set days there and often doesn't want to leave when I collect her. Due to my work commitment, some days are longer than others, but me being able to collect her anytime before 7 pm without a charge and a worry is just perfect!
My daughter's
learning has really stepped up a notch too, She knows all her classmate's names and is starting to sing nursery rhymes, couldn't be happier!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Virag C (Mother of Child) published on 4 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really nice nursery with a good atmosphere.
Friendly and professional staff.
They take care of my child's needs.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Melissa B (Mother of Child) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My children absolutely love this nursery, we enjoy attending all the different events which are organised by the excellent management, both my girls love the soft play area which is provided in the centre. Management and staff are so welcoming, and I know my girls are happy and well looked after at
Twizzle Tops.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Anna S (Mother of Child) published on 19 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so impressed with the care and attention my daughter receives at Twizzle Tops. The manager has just come back from maternity leave and I can honestly say that the changes that have been made are amazing! My daughter always comes home with art work she has done and is always telling me new things
she has learnt at nursery. I absolutely love the facebook page and newsletter, it keeps me reassured that my daughter is having a great time at nursery. The staff are so friendly and welcoming and I know that my daughter is well cared for. I can't praise this nursery enough!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Rosalie G (Mother of Child) published on 17 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been attending the nursery since he was 9 months old. He absolutely loves it. He is learning so much so quickly. The most recent addition of forest school is his absolute favourite. I was so pleased to hear him talking about shrubbery and birds whistling. I like that the staff at the nursery
incorporate things that are happening with the children outside of the nursery setting into their learning. For example, I mentioned to the staff that my little one was having his first visit to the dentist. When I picked him up for the appointment he had been learning about what happens at the dentist. He got there and climbed into the chair and opened his mouth and was totally unfazed by the process. Thank you so much.
Reply from Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery The Willows
Thank you so much. This is why we think Parent Partnership is so important and plays a major role in the children's development. The Parents Committee will extend this further.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Georgiana I (Mother of Child) published on 16 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is attending Twizzle Tops Day Nursery for a year now and I couldn't be happier, I know I couldn't find a better place for him. He developed great, he learned so much, I know he is good looked after and loved. About all the staff there, I trust them 100% to leave my son in their good hands every
day with no concerns and I think that said thank you all for everything you're doing and for being so great.
Reply from Melanie Auston, Nursery Manager at Twizzle Tops Day Nursery The Willows
Thank you very much Georgiana, it is a great pleasure and we have loved seeing the change and growth in your lovely son.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Craig W (Father of Child) published on 15 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise this nursery enough with how well they care for my son. He has been attending for a year now and he has learnt so much. The staff always do fun things with the children and the facebook updates with photos is great. We love the weekly newsletter and all the events that they do. Our son
is always happy and never wants to leave. Now that they are starting forest school this has been the cherry on the top for us!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Sue T (Mother of Child) published on 15 December 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter absolutely loves coming to nursery. She talks about nursery all the time and all her favorite teachers! The staff are amazing and management are so friendly and approachable! My daughter always comes home with things she has made and I love it that the children are always going out to visit
different places. I am so glad I chose this nursery as my daughter has absolutely blossomed!
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kim F (Mother of Child) published on 14 July 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter enjoys attending Twizzle Tops and has thrived in the time that she has been there. The staff are always helpful, friendly and welcoming to parents and children. I would highly recommend Twizzle Tops to friends and family.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Ursula L (Mother of Child) published on 22 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are very happy with all the staff. They were very patient and helped our son to settle in the nursery. He always tells us about the different activities that he does with his teachers. There is also a good communication between the nursery, teachers and parents.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Zahroa Z (Mother of Child) published on 22 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Twizzle Tops Nursery has many advantages
1. Opening times is from 7am to 7pm
2. All the staff are really very hard worker and know really how to take care of children
3. There are lots of activities each week so children can enjoy
4. The Manager of the nursery is very hard worker and she can
deal with any situation wisely
5. Meals are offered during the day so there are no worries about children's food
6. All the staff are very friendly


I highly recommend this nursery.

  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from K M (Mother of Child) published on 21 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love the nursery and my son is very happy there. My only issue is with late fees which are ridiculously excessive (£25 + £5 per day) I didn't mark the nursery down on this as it's a central company issue, not Twizzle Tops Stevenage.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Steph (Mother of Child) published on 21 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My little girl has been attending since 9 months old and is now 2. I'm happy with the nursery and she seems to be happy there.
The staff work extremely hard and communication with the nursery has been good. Very accommodating if I need extra sessions etc.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Kym (Mother of Child) published on 21 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Twizzle Tops Nursery Stevenage have been a fantastic support to my daughter. She currently learns signing language to communicate fully with her dad and some of his friends. The staff in the baby room have taken it upon themselves to learn some of the signs she uses and encourage her in this skill.
I couldn't have asked for a more supportive and pro-active team to be looking after my girl.


Thank you Twizzle Tops :-)

  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Carly (Mother of Child) published on 21 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at the nursery setting are amazing and helpful. My son loves his morning sessions and on days when he is a little reluctant to leave me there is always a friendly member of staff to take him and get him laughing and smiling instantly. My son talks fondly of each member of staff and I know
when I drop him off he gets the best care and has the best day.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Twizzle Tops Day Nursery The Willows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Twizzle Tops Day Nursery The Willows is calculated as follows: ( (93 Excellents x 5) + (14 Goods x 4) ) ÷ 107 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Twizzle Tops Day Nursery The Willows is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10. 9 Positive Reviews ÷ 10 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (11)

Charlotte

Charlotte Rospo

Job Title: Nursery Manager Joined: 2020

Hi, I am Charlotte; I am the nursery manager of Twizzle Tops Day Nursery, The Willows. I have worked for the company since 2020.
I have been the Manager here since the summer of 2022 and helped facilitate our move to The Willows in January.
I have worked hard to ensure the nursery is a home from home environment for our children. I strive to create solid partnerships with our parents and really enjoy sharing all of the learning and fun we have at the nursery including parent and family events.
My staff team are amazing; they are enthusiastic and passionate about their roles as well as being qualified and motivated educators

Aysha

Aysha Khatun

Job Title: Deputy Manager Joined: 2024

Aysha is a strong and motivated individual with the needs of the children at the heart of everything she does. Aysha supports the staff in their daily activities and has built strong bonds with staff and children.


Aysha is Level 3 qualified with an array of experience in early years and experience in management.

Roisin

Roisin Lee

Job Title: 3rd in Charge/Baby Room Lead Joined: 2022

Level 3 Childcare

Lucy

Lucy Garraghan

Job Title: 2-5's Room Leader Joined: 2022

Level 3 childcare

Jenny

Jenny Brooks

Job Title: Early Years Practitioner

Hi, I’m Jenny,


I have been at Twizzle Tops since May 2022.


I am passionate about working with children and ensuring they feel happy and secure at the nursery while learning.


I believe in creating a fun and exciting but warm and welcoming environment for the children in our care.
I support the manager and staff team in ensuring that every child’s needs are met.

Leah

Leah Papper

Job Title: Early Years Practitioner

Level 3 childcare

Lamisa

Lamisa Ali

Job Title: Early Years Practitioner Joined: 2023

Level 2 childcare

Millie

Millie Barker

Job Title: Assistant Early Years Practitioner Joined: 2024

Millie is about to start studying for her Level 3 Early Years Educator.

Keniya

Keniya Morris

Job Title: Early Years Practitioner Joined: 2024

Keniya is based in our 0-2's room, she is Level 2 qualified and about to start studying for her Level 3 Early Years Educator qualification.

Lucy

Lucy Wilson

Job Title: Assistant Early Years practitioner Joined: 2025

Lucy Wilson has just joined us here at Twizzle Tops and is currently undertaking her induction and training, she is also getting to know all the staff and children.

No image found

Suzanne Davidson

Job Title: Early Years Practitioner Joined: 2025

Level 3 qualified. Based in our 2-5's room.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Twizzle Tops Day Nursery The Willows to verify any information. View our terms and conditions. Twizzle Tops Day Nursery The Willows has an Enhanced Service - more info.