Busy Bees West Byfleet

West Hall Estate, Parvis Road, West Byfleet KT14 6EY
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9.9 80 Reviews
  • Busy Bees West Byfleet, West Byfleet
Busy Bees West Byfleet is a local nursery within the village of West Byfleet near Woking within the beautifully landscaped surroundings of West Hall.

This local West Byfleet Nursery is in the tranquillity of the greenbelt fields of Surrey, the new state of the art day nursery offers a safe and stimulating environment where children can learn and grow.

Ofsted state that:

"The quality of teaching is consistently good."
"The effective leadership and management significantly enhances children's care, welfare and learning."
"Babies and children...know they are special through the warm and caring response they receive from their key persons."

The picturesque scenery provides the children of the nursery with the opportunities of seeing the change of seasons close to hand and experience the significant benefits that come from playing and learning in the countryside.

Staff encourage enthusiasm, good manners, independence and consideration for others. Each child receives the individual attention he or she needs to develop new skills and interests, discovering that learning is an exciting and fun experience.

The nursery is a caring and secure environment where children enjoy the friendship of others, have a happy and rewarding time reaching their full potential through praise and encouragement.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Aiysha Majid (Centre Director)

Number of Childcare Staff

  • 21

Total Places for Children

  • 72

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Opening Times

  • Monday 07:45-18:15
    Tuesday 07:45-18:15
    Wednesday 07:45-18:15
    Thursday 07:45-18:15
    Friday 07:45-18:15

When Closed

  • Bank Holidays & Christmas

Busy Bees West Byfleet Reviews (80)

9.9

Busy Bees West Byfleet has a Review Score of 9.9 (9.862) out of 10, based on 17 reviews in the last 2 years.
Over all time Busy Bees West Byfleet has 80 reviews.

Overall Experience
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Date Published
  • 80
  • 9
  • 17
  • 17
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Reviewer Connection to Busy Bees West Byfleet
  • 63
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Total of 80, showing 21-40
Review from Charlotte A (Mother of Child) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My oldest son started Busy Bees in younger babies and went on to 'graduate' from preschool in August 2020. I can't rate the staff enough, the childcare and loving environment they provided for my son was brilliant, he loved going to nursery and the setting provided a fantastic foundation for his start
into school. My youngest son started in younger babies at 10 months and finished just before his 2nd birthday (we moved house). We were so upset to say goodbye to the nursery, the staff, room leaders and key workers were absolutely fantastic and provided so much structure to his day, with a detailed handover every day in the baby book. I can' rate them highly enough. I wouldn't hesitate in recommending the lovely staff, quality of the nursery and facilities the setting offered.
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Review from Savahna N (Mother of Child) published on 13 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a delightful nursery in a calming environment setting. Our 16 month-old son joined in September and after four weeks of getting used to the idea of being away from home, he has warmed greatly to the two lovely carers in the baby room. It is a joy and relief to see him go off in the mornings with
a smile. A delightful garden which he loves playing in. Covid has sadly made the usual settling in period slightly more challenging as parents are unable to enter nurseries but the staff and management have been amazing in doing all they can to help. Welcoming and reassuring, especially in the first few weeks when it can be an anxious time for parents and babies. Furthermore, the food is fabulous. Our son has some intolerances, and they have been fantastic in taking care of his dietary needs. Would recommend.
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Review from Lauren R (Mother of Child) published on 30 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl started nursery in September and she absolutely loves it. We looked at a few nurseries before deciding on this one as it was our favourite by far. I love the setting, my little girl loves horses and there are fields on either side of you with horses in on the way down to the nursery.
The nursery itself is in a cute little building and it is nice and clean, fresh and modern inside and out, with plenty of toys and activities for the children to choose from. The staff are very nice and friendly and always playful with the children and encouraging them to try new things. I am very pleased with our experience so far and how well my daughter has taken to the nursery.
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Review from G B (Mother of Child) published on 6 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Busy Bees at West Byfleet has been a wonderful experience for us. When putting your child in nursery for the first time, it is a very scary experience but the room manager and her team were amazing. The room is great and my child now loves it. We never hear from the management though (head teacher).
We would get a 'cold' greeting from her. However every other staff member and care taker is lovely. I would however like to see more photos of what they get up to and more details in her diary.
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Review from Paul R (Father of Child) published on 29 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son very much enjoys Busy Bees and is coming on leaps and bounds.
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Review from S B (Mother of Child) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are nice, friendly and committed. The downfall is staff turnover and the quality of food is not as good as it was when the nursery was under the previous owners.
The newsletter is good and informative. Like the different events. Facilities are good and clean.
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Review from Z O (Mother of Child) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son really enjoys attending Busy Bees and he has come on leaps and bounds since he started here. The staff are friendly and interact very nicely with the kids.
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Review from R M (Mother of Child) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son loves the nursery and everyone has made him feel welcome. He has settled in wonderfully. I feel very happy about leaving him. He is well looked after in every way. The nursery has helped his development massively and as parents, we are amazed at his progress. Would highly recommend.
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Review from L G (Mother of Child) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My son has really settled into the nursery. He really enjoys his day and always tells me how much he loves his keyworker. Thanks girls, we really appreciate everything you do for us.
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Review from N B (Mother of Child) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter is doing well. She is enjoying playing with her friends and looks forward to going to nursery. Her confidence is growing and she loves Show and Tell.
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Review from N S (Father of Child) published on 10 September 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
Starting from the top, the temporary area manager offers reassuring words but any issues are not dealt with by the nursery manager. The face of a nursery should be confident of talking to parents and have a decent level of communication skills. Repeated concerns are not dealt with in a timely manner,
leaving both parents and children in positions of instability.
Holidays for key workers, worse still changes in the key worker, are not communicated, leaving children and parents confused.
High turnover of staff in the pre-school room leave you unsure of who is looking after your child.
Although the chef does a good job with the resources made available, our child has been left with dry cereal and rationed because they are waiting for a food order later in the week.
Any concerns or negative news delivered by the low level trained room members never come with any advice, ideas or support.
The education feels minimal, the only advances in my child’s learnings have come directly from her mother.
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Review from L S (Mother of Child) published on 10 September 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
There are members of staff that I would rate as excellent and others that are not very good at all. This is also true of the management. The nursery manager is excellent and following an investigation into staff behaviour, the manager was quick to respond appropriately. This behaviour is not mirrored
across the whole of their team. The preschool ran a daily show and tell activity (which sounded a great idea to build the children’s confidence). We were informed that due to increased numbers the children would be put on a weekly rota. My daughter was given a slot when she didn’t attend the nursery. I mentioned it serval times to her key worker and then again to the assistant manager. Our child’s key worker was off for long periods and I had to ask the management who would be caring for our child. Following their departure, we were never informed who would be taking over this role. Staff turn over is currently high. With my child having serval temporary members of staff.
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Review from Saeeda K (Mother of Child) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had a great experience at Busy Bees. My daughter loves it here and I'm happy with the help and support provided by the team.
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Review from Janet H (Mother of Child) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at the nursery are ever so kind and caring. Always willing to listen to our concerns. Our key worker always helps and advises when we are having difficult times. Thank you.
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Review from Michelle D (Mother of Child) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We always have a great experience of Busy Bees. My only complaint would be the admin side of things. If this was brought up to the standard of the care provided that would be amazing.
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Review from Kaija P (Mother of Child) published on 22 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great nursery. Friendly and helpful staff. My son enjoys coming here learning and making new friends.
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Review from Alison B (Mother of Child) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursery has improved since new management however it still feels a bit disorganised. There was a high turnover of staff but has been a recent improvement.
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Review from Charles W (Father of Child) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent. My daughter loves her time here and can't wait to come in. She learns a great deal and I think her development is on track. I would like more communication and regular updates.
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Review from A B (Father of Child) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and keen to help. Kids love it.
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Review from Claire G (Mother of Child) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only positive things to say about Busy Bees. Our childminder let us down and Busy Bees had us in for settling in sessions within two weeks. We were shown around and instantly felt at ease and I knew this was the right place for us. The staff look after our little one and they were absolute superstars.
We genuinely feel like we hit the jackpot finding this gem.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Busy Bees West Byfleet is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Busy Bees West Byfleet is calculated as follows: ( (176 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Busy Bees West Byfleet is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 number of registered child places is 14.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (3)

Meet the Team (1)

Aiysha

Aiysha Majid

Job Title: Centre Director

Hi, my name is Aiysha, and I am the Centre Director here at Busy Bees West Byfleet.

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