Busy Bees at West Byfleet

West Hall Estate, Parvis Road, West Byfleet KT14 6EY

Busy Bees at West Byfleet, West Byfleet, Surrey
Busy Bees at West Byfleet, West Byfleet, Surrey
Busy Bees at West Byfleet, West Byfleet, Surrey

Busy Bees Day Nursery (previously Positive Steps) is a local nursery within the village of West Byfleet near Woking within the beautifully landscaped surroundings of West Hall.

This local West Byfleet Nursery is in the tranquillity of the greenbelt fields of Surrey, the new state of the art day nursery offers a safe and stimulating environment where children can learn and grow.

Ofsted state that:

"The quality of teaching is consistently good."
"The effective leadership and management significantly enhances children's care, welfare and learning."
"Babies and children...know they are special through the warm and caring response they receive from their key persons."

The picturesque scenery provides the children of the nursery with the opportunities of seeing the change of seasons close to hand and experience the significant benefits that come from playing and learning in the countryside.

Staff encourage enthusiasm, good manners, independence and consideration for others. Each child receives the individual attention he or she needs to develop new skills and interests, discovering that learning is an exciting and fun experience.

The nursery is a caring and secure environment where children enjoy the friendship of others, have a happy and rewarding time reaching their full potential through praise and encouragement.

Group: Busy Bees Nurseries Ltd

Person in charge: Emma Turner (Nursery Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 72

Age Range: from 0 years 1 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1815

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Busy Bees at West Byfleet has a Review Score of 9.1 (9.078)

The Review Score of 9.1 (maximum of 10) for Busy Bees at West Byfleet is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Busy Bees at West Byfleet in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.731 for Busy Bees at West Byfleet is calculated as follows: ( (198 Excellents x 5) + (61 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 264 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.347 Points relating to the number of positive Reviews for Busy Bees at West Byfleet is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.4 positive Reviews (72 registered maximum number of service users ÷ 5). 5 Reviews ÷ 14.4 Target = 0.347

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at West Byfleet?

  • Extremely LIKELY
    20
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at West Byfleet

  • Mother of Child
    17
  • Father of Child
    4
  • Aunt of Child
    1

My son and daughter both attend the nursery. The staff are so friendly and welcoming, they provide a really positive learning environment for both children (aged 1+). My daughter aged 1 has settled so well and really enjoys her time there.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Positive Steps staff are always very welcoming to my daughter and me. My daughter feels comfortable and happy. Daily she's stimulated and encouraged to try new things and demonstrate kindness in all that she does. December was an exciting month with preparation for the pre-school Xmas show, all sorts of craft activities with Xmas theme. All the while staff encourage inclusion and promote confidence. Pre-school is something my daughter looks forward to - great preparation for school next year.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Satisfactory

My daughter has been at Positive Steps since April 2015. PS was the first nursery we looked at and the only, we knew immediately this was right.
The staff are all knowledgeable, polite, professional and fun. The variety of activities is great and very educational. The level of care for the children is amazing and the bond between my daughter and her key carer is great. If you're looking for a great all round nursery, look no further.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am so happy with the progress and development of my 2 daughters aged 2 years old and 4 years old. The staff are enthusiastic and I feel confident leaving my daughters at the nursery in the knowledge that the girls are being well looked after. In the pre-school, my daughter learns through structured activities such as baking, science projects and phonics. My 2 year old in the toddler room, learns through more unstructured activities such as painting and play dough.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I love sending both of my children to Positive Steps. The staff are fantastic and the activities are brilliant.
The food is well balanced & my daughter eats far more there than she does at home!
I 100% recommend them.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I chose this nursery because of the location, the enthusiasm of the staff and the facilities. My son has been going there for 2 months and he absolutely loves it. He claps his hands when we get out of the car. The staff are attentive, friendly and caring and they all seem very well trained and enthusiastic for the job. The nursery itself is clean and tidy and put my mind at rest (that was one of my bullet points) It is also very well secure with CCTV and keypad entry and high fenced garden area. He is also coming along wonderfully with his learning.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I pick my niece up 3 times a week and every time is a pleasure. The girls do such a wonderful job, always polite and full of smiles. The feedback is great and the handover sheet (which I give my sister) is fantastic, as I don't remember everything. We have just had sports day which was brilliant, so well organised and very fun! I cannot find fault with this team. A*.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Positive Steps have been amazing with my daughter, she is so confident and her speech has come on leaps and bounds, they are very accommodating with my daughter's gluten intolerance. Going back to work after having a baby is not easy, but Positive Steps made it easier, all staff are polite and friendly. Nothing is impossible at Positive Steps.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We are happy with the care provided by Positive Steps. I feel the activities available are of a high standard and the children are well looked after. There are three members of staff who have been particularly good at providing a caring environment for our child. I do feel however that the nursery could provide more flexibility with regular days and moving dates when needed. I would like to move dates and times of nursery days on rare occasions.

How likely would you be to recommend Busy Bees at West Byfleet? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

Lovely nursery, brilliant outdoor environment, fantastic management and brilliant staff. My daughter had never been to a nursery, so we were all very worried about how well she would get on. Well there was no need, the "settle program" was excellent, from the greeting at the front door to the feedback at the end of the day.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

So impressed with the nursery that I have already recommend it to all of my NCT friends. I was so very nervous about choosing right nursery but I have been so happy and confident that I chose the right one. The staff, facilities and care is excellent and my child loves it here!

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My son has been attending Positive Steps for the past 18 months and I can honestly not fault it. All the staff are so kind and caring and I feel so comfortable leaving my son here whilst I work. Everything from the activities to the food are outstanding, management always listen and take on board parents views and suggestions and the staff are so positive. 5 star service, would highly recommend.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has attended for 2 years, throughout he has had a wonderful experience building strong relationship with staff and enjoying his days. He looks forward to arriving everyday and is excited by the activities planned for him. Overall a brilliant local nursery that we trust to look after our son with 100% confidence.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Generally experience is good. I would like to see improvements in the following areas. 1) Less staff turnover- transport/location maybe an issue so perhaps subsidized mini bus?
2) Teeth cleaning- if possible children should ne taught to clean their teeth after their main meal . The new manager is good- hopefully she will stay on.

How likely would you be to recommend Busy Bees at West Byfleet? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Satisfactory

Very happy with the care provided as well as the relatives and trips provided. Menus varied which I like.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Good

My daughter has recently started at Positive Steps for two mornings a week at the age of 19months. She has settled extremely well and is now very keen to leave the house to get to nursery on a Thursday and Friday! On the few occasions when she has been unsettled, the staff and team have been both nurturing and supportive. We get a helpful handover review on collection which lets us know how well our daughter has fed, been changed etc. The nursery setting is also excellent- next to open fields with horses!! Thanks to all the team.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

We are really happy with Positive Steps Nursery. They were fantastic at helping our daughter settle in (she was 9 months when she started) and they found out lots of information prior to her starting to help continue her routine, so she was as happy as possible. They do lots of varied activities and the staff are friendly, professional and genuinely care about all the babies in their care.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Positive Steps is a tremendous nursery with a friendly and professional staff. My daughter has been attending for over a year now and has developed really well in her time there. Her key carer is excellent, as is the rest of the team – always helpful and take all comments on board. Activities and facilities are well thought out – we especially enjoy the seasonal events such as the summer and Christmas parties, which add a lovely family touch and allow parents to mix and see their children in the environment they spend most of their day in. Have already recommended this nursery to many friends who've since enrolled their own children too.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

We are so pleased with how the nursery looks after our little girl. She is always so eager to come to nursery and get involved with the activities. The staff are caring and always heave a great relationship with the children. A great team and very eager to solve any issues or concerns.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Both my son and daughter have attended the nursery and pre-school for a number of years and both have developed to a high standard. The key workers are very attentive and feed back is always forthcoming.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been attending this nursery since she was two. My daughter has always been happy and the staff are exceptional. My daughter has picked up a lot of skills and is doing very well. The staff are always helpful and my daughter loves each and everyone of them.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have two children at Positive Steps, one in the preschool room and the other in older babies. My eldest has been at the nursery almost since it opened and although he initially struggled to settle, his key carers have always been kind and now he is very happy. My youngest son settled much more quickly but I have always been impressed with the care shown by all of the staff.

How likely would you be to recommend Busy Bees at West Byfleet? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

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Awards / Recognitions

December 2014

5* Food hygiene rating

Recipient: Busy Bees at West Byfleet

Date: Tuesday 09 Dec 2014

more details

May 2013

5* Food hygiene rating

Recipient: Busy Bees at West Byfleet

Date: Tuesday 07 May 2013

more details

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