Red Balloon Weybridge

4 Balfour Road, Weybridge KT13 8HD

Red Ballon Weybridge opened in March 2013 following an extensive internal and external refurbishment resulting in a wonderful environment for children.

This independent day nursery accommodates up to 56 children aged from 3 months to 5 years.

Based in a charming Victorian house, Red Balloon has a warm & nurturing home-from-home feel. The nursery benefits from webcam, a lovely outdoor play area and generous car parking for parents as well as rigorous security. All children’s meals are freshly home-cooked on site using organic and high quality locally sourced ingredients. The Pre-school benefits from the tuition of a Qualified Teacher and children have access to a range of extra-curricular activities.

At Red Balloon their ethos is all about family and quality: truly knowing and understanding the individual children in their care and aspiring always to provide nothing less than exceptional care. Red Balloon aim to provide a stimulating environment which offers every opportunity to learn, create and explore. Whilst recognising the importance of social and intellectual development, they are well aware that children are only children once so having fun is top of the agenda!

They pride themselves on a highly qualified and experienced team who display a genuine passion for childcare and who are committed to delivering truly outstanding care for children.

Opening Hours 7.30 am to 6.30 pm Monday to Friday, 51 weeks per year.

Red Balloon’s central Weybridge location affords easy access to the train station and to the M25.

Group: Red Balloon

Person in charge: Laura Hughes (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 56

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.6 (maximum of 10) for Red Balloon Weybridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Red Balloon Weybridge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.865 for Red Balloon Weybridge is calculated as follows: ( (83 Excellents x 5) + (13 Goods x 4) ) ÷ 96 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.714 Points relating to the number of positive Reviews for Red Balloon Weybridge is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 8 Reviews ÷ 11.2 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Red Balloon Weybridge has a Review Score of 9.6 (9.579)

Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Red Balloon Weybridge?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Red Balloon Weybridge

  • Mother of Child
    7
  • Father of Child
    1

We love Red Balloon in Weybridge. Originally the nursery was recommended by neighbours and it hasn't disappointed in the 3 years that our daughter has attended. Not only does it feel like a well-run ship, the management and staff are exceptionally warm and friendly. Pre-school here feels lively, energetic and fun with an everchanging and interesting syllabus. The food is healthy and varied, and security and safety of your child is paramount.
We will be sad to leave in the summer!

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   4.6 out of 5

Abby Auty, Owner at Red Balloon Weybridge responded to this review on 28 Mar 2018:

Thank you for this lovely review - I am so pleased to hear that Red Balloon lived up to your neighbour's original recommendation! It's great to hear that your daughter has enjoyed the busy and stimulating environment in Pre-school - we will be so sad to say goodbye to all our Pre-schoolers in the Summer when they leave us to go on to Big School.......

Our daughter has been at Red Balloon for about 2 years and I couldn’t recommend it more highly. We saw a few nurseries in the area initially and Red Balloon seemed by far the best. Right from the start, they went out of their way to make sure our daughter got settled in. The level of personal care and attention is exemplary. They always ensure the welfare of the children in the class is paramount. The range of activities is also brilliant (inc. regular trips to ‘forest school’ which my daughter loves) as are all the facilities. I must also mention the catering which is superb. Above all, it is the staff that make Red Balloon exceptional. They consistently manage to recruit staff members with seemingly bottomless patience, kindness and enthusiasm who always have as much time as necessary to discuss any queries. My daughter loves it there. And some days, when I pick her up, it’s actually hard to get her to come home.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   5 out of 5

Abby Auty, Owner at Red Balloon Weybridge responded to this review on 27 Mar 2018:

Thank you so much for this wonderful review - your glowing comments are hugely appreciated! I'm so delighted to hear that your daughter has loved her time with us at Red Balloon - I could not agree more with your comment that it is the staff who make Red Ballon what it is - we are so lucky to have such a wonderful team and are incredibly proud of their passion and dedication. I hope your daughter will continue to enjoy many happy times at nursery!

We have sent both our boys to Red Balloon and can thoroughly recommend it to any parent requiring childcare. The fees aren’t cheap but you definitely get what you pay for.
Our youngest child has several food intolerances and Red Balloon go out of their way to provide a varied and delicious menu for him. He always eats more there than at home!
The staff are all very friendly and very professional. You can tell they really care for the kids.
The nursery is in a nice building with a lovely little garden and everything is always spotless.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   4.8 out of 5

Abby Auty, Owner at Red Balloon Weybridge responded to this review on 23 Mar 2018:

Thank you for your lovely review - I'm so pleased to hear that both your sons have enjoyed their time at Red Balloon. Thank you for your feedback regarding the staff team, we are very proud of them! I'm pleased that we have been able to accommodate your younger son's food intolerances and that he has a healthy appetite at nursery! I hope he will continue to have many happy times at Red Balloon.

Red Balloon is a first-rate nursery which has provided superlative care to both of our children. Our little girl was there from age 1 up until school age and our 2.5-year-old boy attends now. They have both been given such wonderful, affectionate care and attention and so many extras such as the opportunity to take part in annual nativities, attend forest school and countless well-thought out excursions and activities.
Every single member of staff puts their heart and soul into their role and our children: they take such pride and pleasure in their achievements and show such a genuine interest in them as well as having brilliant creative ideas to help them grow.
We believe that Red Balloon has given them both the best start they could have had, and with our eldest has given her so much confidence ahead of starting school.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   5 out of 5

Dani Dew, Group Manager at Red Balloon Weybridge responded to this review on 22 Mar 2018:

Thank you very much for your lovely review. We are so proud of our dedicated staff team and the way in which they treat each child as an individual. It's wonderful to hear that both your children have had such a wonderful experience at Red Balloon and have flourished. I am also pleased that your little ones have enjoyed forest school, events such as the nativity as well as additional trips we take them on.

I love Red Balloon Weybridge. My first son spent 3 years with them and now my 2nd son attends and I’m continuously struck by the genuine warmth, interest and care that staff show. They offer the most amazing of welcomes each morning; cheerful and upbeat, interacting with each child from the moment they step through the door. They comfort emotional children (and in my case emotional mummies) with tenderness and understanding. My confidence in the nursery increased even further recently with a new allergy diagnosis in my son. Their immediate meticulous response was impressive and their reassurance to me that they have others also requiring EpiPens etc and that they were confident with them was a huge relief.
They bend over backwards to accommodate new working patterns - I’ve changed mine lots - and do a huge amount to make parents happy. Ultimately they dedicate themselves to the children and they go out of their way to make the children smile. You can’t get better than that.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   5 out of 5

Abby Auty, Owner at Red Balloon Weybridge responded to this review on 12 Mar 2018:

Thank you for such a wonderful review. It is great to hear that you find the nursery so warm and welcoming and that you feel the staff care so passionately about the individual children in our care. I was also pleased to hear that you felt reassured by the processes put in place around your child's epi-pen. Your feedback was a delight to read - thank you again and I hope that your child will continue to enjoy his time with us at nursery.

From starting Red Balloon, the staff have made a great effort to make my son feel welcome at an uneasy time. I always get a great handover at the end of the day and get a lovely sense of care towards my son. The staff know exactly what they are doing and always find something to occupy my son. The activities that are set up are perfect for the age group. All in all, a great, caring, spacious nursery with a lovely atmosphere.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   4.6 out of 5

Dani Dew, Group Manager at Red Balloon Weybridge responded to this review on 13 Feb 2018:

Thank you for your lovely review. We are so pleased that you enjoy your interactions with staff and that the communication between you is great. We hope that you both continue to enjoy what is on offer at Red Balloon.

I'm grateful for everything how the staff are looking after my son and also looking after us parents. As parents, we receive and receiving a huge support. Staff are experienced and well prepared to look after someone with special needs.
the best choice we made. Highly recommend Red Balloon Weybridge.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   5 out of 5

Dani Dew, Group Manager at Red Balloon Weybridge responded to this review on 13 Feb 2018:

Thank you very much for your lovely review. We are so proud of our dedicated staff team and the way in which they treat each child and family as an individual. It's wonderful to hear that you are receiving the support you need for your child to reach their full potential! We hope that you have many more positive experiences and happy times to come with us at Red Balloon.

As a parent, you can’t help worrying when your little one starts nursery but all the staff at Red Balloon are amazing and so supportive. They are so lovely and caring with my little one and all the children. Nothing is too much trouble. It makes such a difference to have this support. Also, the feedback they give me shows me that they have really got to know my little one - I can’t speak highly enough of them all.

How likely would you be to recommend Red Balloon Weybridge? Extremely Likely

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Average Rating:   5 out of 5

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Awards / Recognitions

March 2018

Investor in People

Recipient: Red Balloon Weybridge

Date: Friday 09 Mar 2018

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April 2017

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