Bright Horizons Andover Day Nursery and Preschool

Our little boy started nursery at about one year old. We are really impressed with how all the members of staff interact with the little ones, our boy seems to know them all and be comfortable with them. He has an allergy and they are great at supporting his dietary needs. He has picked up some new signs at nursery and they do a range of fun activities. The updates in the app are useful and it's nice to see photos every week.

Exceptional!

My son started going to this nursery back in 2016 and my daughter started in 2019. They have both had a wonderful experience there. When I pick up my daughter, my son still loves seeing the staff. The staff are lovely, so friendly and professional and easy to talk to. Both my children had hearing issues but the staff were so accommodating to their needs and helped with their developing speech. Like most nurseries, the prices are not cheap, but I do think this place is worth the money. The food is nutritional and accommodating for dietary needs, my kids never come away hungry. The garden really encourages exploration and if my daughter isn't dirty then I wonder what she has been doing all day! It will actually be sad when my daughter leaves to start school in September, but I know she has had the best time.

Absolutely outstanding service from everyone in the team. The staff clearly care about the children and always seem to be happy and engaged with the progress of your child. My daughter has been going for the past year and a half and has really bonded with the staff. The nursery is always clean and they ensure the children have plenty of activities to help them develop. Couldn't say a bad thing about them.

Never once have I felt worried in regards to his safety, just taking a tour around the nursery before we enrolled, you could see the safety protocols they have in place. All the staff are so incredible, especially the toddler room manager and the nursery room manager. Nothing is ever a pain for them, when I messaged to see how he is, there's always a speedy reply. My son talks about his key person all the time and knowing he feels safe and cared for by her, is all I could ask for.

Our daughter started in March 2022 and the nursery have been amazing! They have supported her settling in, as well as us parents. She loves going in every day and there is always fun activities set up for her to enjoy. Staff are so attentive and caring, we couldn't ask for a better nursery! We have just attended a great open day and the range of activities set up was amazing. Our daughter had great fun and we loved being able to speak to the staff as well as exploring the other rooms.

Our daughter started in November 2022. She'd been in a child-minding setting before starting. Since then, she has continued to thrive in all aspects, but this has mostly been noted by us in her speech and methods of play. The staff have been so accommodating from the word go. Her settling-in sessions were arranged well and rearranged when we were struck with Covid. They're all so welcoming and any issues our daughter has had, they've listened and worked with us to get the best outcome for her. They keep you up to date throughout the day via the app and post observations that show what the children have been doing. It's really lovely to see how much they genuinely care. We're very pleased with our choice and know our daughter will continue to grow and thrive here until she starts school.

Our son has thrived since joining at the end of last year and has been building fantastic relationships with the staff. All the staff are so friendly, accommodating and helpful! When we had issues with our son's sleep before starting, we were given lots of advice and felt like the room leaders really were working with us so we could establish a better routine. The extra level of care and consideration given is so reassuring and puts my mind at ease when mum-guilt creeps in. Our son's vocabulary has come on leaps and bounds, he gets excited by all the new activities that might be in store each day and has built a great relationship with his key person.

The team at the nursery are very friendly, always welcoming us with a smile. They clearly care about the children's wellbeing and put a lot of effort into their learning and development. Our child absolutely loves going, which says everything about the facility. Our child has shown constant improvement in all aspects of their development, especially with using Makaton to aid communication and learning to be more independent. The nursery's communication is great with the introduction of the new app, so we can now easily see how our child is doing throughout the day.

We have had a fantastic experience with this wonderful nursery, I cannot recommend it highly enough! My youngest daughter started at 17 months and settled in so well, staff are warm, caring and know each of the children really well. Our daughter has never had any reluctance to go in and usually heads straight into the room for a cuddle with one of the staff. We get great feedback on the activities she has been doing throughout the day. On the occasions when she has been poorly while at nursery I have felt confident in the staff's ability to care for her and contact me when appropriate. She eats well at nursery, the menu is varied and clearly, the food is tasty! I would also like to praise the admin side of the team - they were great at responding to my questions before we moved to Andover, and were always available and friendly. Thank you to the whole team!

Couldn't ask for a better team looking after my daughter. Since day one (9 months old), she has come on leaps and bounds in their care. At drop off, it is clear that all the staff are so caring towards all the children in the setting, taking in all their individual needs. The management team are brilliant at communicating with all the parents, whether that be through the app or via telephone. I would recommend this nursery to all my friends with children.

We couldn’t be happier with Bright Horizons Andover. Our son, who has a genetic condition suffers with developmental delay. Since starting at this nursery/pre-school he has come on leaps and bounds educationally and socially. All the staff genuinely care about the kids, they get so involved, are inclusive to all and just generally do a fantastic job. Thank you so much to everyone, we’ll be sad to leave you in September for ‘big school’. We’d highly recommend this place to anyone.

We are so happy with the nursery, our daughter loves it. The staff are amazing, especially in the baby room. I feel like they are very experienced. Overall, a very positive experience and would recommend to other mums.

Absolutely outstanding nursery. My son comes homes happy and full of beans every night which makes me so happy. His key workers are brilliant with him and I feel he has developed so much in the last few months under their leadership. Thank you.

My smaller pal is still on her journey with the nursery and is thoroughly enjoying her time there. She describes her key people as her best friends. The team have always taken the time to really understand both of my children and engage them in ways that allow them to be themselves, whilst still trying to instil the values that will eventually see them move into the wider big world of school.

I have been happy to see my son developing very well at nursery and hearing about how social and independent he is there. Moreover, finding out that he has a little group that he plays with and that he even has a close friend is very encouraging. I hope that he keeps doing well and am very happy with all the support that he receives.

My daughter has been attending since the Yellow Dot days and we have found this nursery to be extremely good in every possible way. As parents we have noticed a continued improvement in our daughter's development and everyday she looks forward to nursery to see her friends and teachers. The team have done a great job especially during Covid-19 and we cannot thank them enough for everything they've done and continue to do for our daughter.

My daughter started really unsettled which I found really hard not being able to see and comfort her but the staff in her room are so lovely and have helped her come on leaps and bounds since joining. She loves all the team and I love seeing the observations of what she gets up too. My daughters key person has such a good bond with her and seems to really care about how she’s getting on and how she can help support us.

The girls at the nursery who look after my granddaughter are absolutely amazing. Her key person is always on top form keeping me updated with the things she gets up to. The hand over is always a delight. The girls know exactly who I am and always say "here's nanny" which makes me feel wonderful. My granddaughter is always learning something new and always amazes me. She is a quick learner and the girls who look after her do a brilliant job. Thank you ladies.

Always very friendly and helpful. My oldest son spent three years here and developed brilliantly and now my younger son is making the most of this wonderful place. Thank you for everything you do!