Holyrood Day Nursery Princes Dock

4 William Jessop Way, Princes Dock, Liverpool L3 1DL

Holyrood Day Nursery Princes Dock is an all-inclusive nursery offering a state-of-the-art interior for early years learning, with well-equipped outdoor play and staff who are passionately committed to a child's well-being and key early years learning goals.

Holyrood Nursery is located in the Princes Dock development next door to the MalMaison Hotel, neighbouring many prime businesses, luxury apartments and the new cruise liner facility. An ideal location for the drop-off and collection of children.

Purposely-designed to provide an exciting and fun learning atmosphere from birth to five years of age, the nursery takes on board any specific concerns parents have and are open to additional services that might benefit their customers.

Group: Bertram Nursery Group

Person in charge: Alicia Scutts (Nursery Manager)

Local Authority / Social Services: Liverpool City Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 100

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Christmas & New Year

Fees Guide: FREE Funded sessions available, Sibling Discount, NHS Staff Discount, Home Office Staff Discount, John Moores University for Students and Staff, Liver Building discount

Languages Spoken (other than English): Spanish; Castilian, French

Directions:

Situated in the Princes Dock area of Liverpool, next door to the Malmaison Hotel. Please contact for more extensive directions.

Visiting:

Staff members are always more than happy to help in any way possible. Please contact to book your unique show around of Holyrood Princes Dock so you can see the fantastic facilities for yourself!

Parking:

There is plenty of car-parking available around the nursery.

Overview

The Review Score of 8.9 (maximum of 10) for Holyrood Day Nursery Princes Dock is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 28 Reviews over all time. This Average Rating is also the rating value for Holyrood Day Nursery Princes Dock in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.69 for Holyrood Day Nursery Princes Dock is calculated as follows: ( (242 Excellents x 5) + (82 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 335 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.25 Points relating to the number of positive Reviews for Holyrood Day Nursery Princes Dock is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20 positive Reviews (100 registered maximum number of service users ÷ 5). 5 Reviews ÷ 20 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.9 Holyrood Day Nursery Princes Dock has a Review Score of 8.9 (8.940)

Average Ratings

  • Excellent
    22
  • Good
    6
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Holyrood Day Nursery Princes Dock?

  • Extremely LIKELY
    25
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Holyrood Day Nursery Princes Dock

  • Mother of Child
    24
  • Father of Child
    2
  • Grandmother of Child
    1
  • Nanny/Carer of Child
    1

My son, who is now nearly four, has attended this nursery since he was around 15 months on a two day per week basis. He enjoys his days at the nursery and the meals made on site by the chef.

The management at the nursery are welcoming and efficient, as are the childcare staff. I trust the staff to treat my son with care and respect and to keep me well informed.

I will be sad when my son’s time at Holyrood Princes Dock ends when he starts school, and know he will miss all of the staff who have looked after him so well.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.8 out of 5

We took our daughter to Holyrood Day Nursery Princes Dock for 3 weeks while on holiday in Liverpool. All the staff were extremely welcoming and friendly. My daughter enjoyed her time there and even learned a few French and Spanish words.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.7 out of 5

Holyrood is a fantastic nursery, it offers children a range of activities other nurseries don't. My 2-year-old daughter has attended here since January 2017, recently she surprised us by fluently counting 1-10 in Spanish and being able to say "Hello, how are you" in Spanish too! Not many places offer that. The staff are caring and attentive, I couldn't recommend a better nursery, even though it is expensive, you do get value for money.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.8 out of 5

The Holyrood Princess Dock in Liverpool had really playful and wide clean premises with lots of toys and activity areas including the soft play area. My 3,5years old son enjoyed his five weeks even though he hardly knew any English. In no time he settled in well. The staff were easy to approach, smiley and helpful. It is very nice that the manager happily greets and says goodbye to everyone entering and leaving. The place for pushchairs is very easy as it is next to the doorway. For us, it is very convenient that the afternoon session lasts until 6 pm (not 5pm as typical). The safeguarding was very good.

I would bring my child anytime back if we still lived in Liverpool. Thank you for the great experience.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.9 out of 5

Very happy with how my granddaughter has been treated and looked after.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4 out of 5

We have had a fantastic experience at my daughter's nursery. The teachers are very helpful and professional but also with a friendly approach. My child has come on so much since she has attended the nursery.
The communication between her, me and the staff at the nursery is brilliant. She cannot wait to go to 'school' as she would say and she is only 2.
I thoroughly believe it is because of Holyrood, it is run great.
So clean and welcoming, facilities are to the highest standard.
I would recommend this nursery to all parents.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

I am very impressed with the care my daughter receives here. She is well cared for and is always happy to go. I have seen the nursery make some massive improvements. A big well done to the manager and her team.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

From the lovely welcome at the reception desk to the fantastic activities each day, my son has an amazing time at this nursery.

The staff are excellent at keeping him entertained all day and I am given a lovely book to show what activities he has done that day. This book helps in the evening as it shows his meals that day (including delicious snacks) and shows his nappies and nap times.

I feel very safe leaving my son at this nursery, everyone is so caring.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

Nursery and facilities are excellent. The staff are all friendly and welcoming putting baby/child and parents at ease. A range of activities completed and both the inside and outside play areas also provide learning eg, the village with its shops, library, hospital etc.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

My little boy is in Baby room and I cannot fault the care he has received since he started here in January. All of the staff are so welcoming and genuinely interested in his well-being. They all remember his name and connect with him straight away! He settled so well at the start and now gets excited when we get there knowing he's in for a day full of fun and activities to keep him busy! I genuinely cannot fault this nursery at all, my boy is thriving, growing and learning so much and I love seeing and hearing what he's been up to whilst I am away at work! The staff are thorough and nothing is ever too much trouble! I am so glad we chose this nursery for our boy as we are already seeing the progress he is making! Thanks everyone.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

This is such a lovely nursery. Since the current manager has taken over there have been many great improvements and the nursery has such a lovely feel to it. The nursery is very modern and spacious with some fantastic activities and a great staff team.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

My daughter enjoys her days at nursery. She has settled well thanks to the care of the staff and has become a great playmate with her key worker.
She does different activities each day. Some of which we would not be able to do at home eg. Soft play. She enjoys the food (she eats everything) and the menu is varied and nutritious.
The staff are friendly and caring and always take the time to tell you what they have been up to that day. The nursery is also spotless.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

My son attends the baby room and I sometimes think he prefers it in there to home! The relationship he has developed with his key worker and the other members of staff is lovely and reassuring to me as a parent returning to work. My son is always greeted by every member of staff by name and they take a genuine interest in his health, well-being and development. The staff have all been very supportive to my son being a breastfed baby and my wish to continue the same whilst in their care. I feel very happy with our decision to choose this nursery!

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

My child has been here since she was 7 months old, she is now 2 years, 7 months. She enjoys coming to nursery and is really comfortable with the staff and especially her key worker. The toddler room staff have made me feel relaxed and comfortable about having my child here and they have made her into the little girl she is today.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

Holyrood is a very friendly, warm, happy environment. The staff are amazing, they answered all my questions with professionalism which helped me feel reassured that my child would be well looked after. Also, there is lots of space inside and out for my child to flourish.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

When asked about the nursery, I always recommend you, as my little girl has been here since she was six months old. My little girl has progressed so much, even moving up classes before she should. If I have any concerns I only have to ask. I have a really good rapport with certain carers as they have all worked closely with my daughter and helped her progress.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

Extremely friendly staff with great care for kids.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4 out of 5

Could not fault this nursery, my little boy loves coming to play and learn. The staff are amazing and nothing is too much to ask. The baby room staff have helped my little boy settle so much and made me feel better when leaving. The management has also been very helpful. Overall this nursery is 10 /10.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   5 out of 5

I really like Holyrood Princes Dock. All the staff know all the children, not just the children in their rooms. The staff are friendly and happy and ensure the children have a fun-filled day. As a mum of two children under 4 who is in full-time work, I don't feel my kids miss out on any activities because Holyrood covers all those bases and does the things I don't have time to do.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Likely

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Average Rating:   3.8 out of 5

My family has been very happy with Holyrood Day Nursery Princes Dock and all the staff there.
The setting is brilliant with soft play being my toddler's favourite feature through the winter months.
The staff have been lovely and supported us through speech therapy and potty training.
The day trips the children are taken on have been another highlight for us and we have been impressed at the range of activities offered by the nursery.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.5 out of 5

My family and I have a great experience at the nursery. They are very friendly, welcoming, they treat with equality.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4 out of 5

Really pleased with the nursery on the whole, from the (baby) room and its contents to keep children occupied to the sensory area and many planned activities that happen during each day, often with a little surprise to bring home what little one has made.
The established staff are brilliant and know their jobs so well. Always friendly and helpful as well as manager(s), always time for a sit-down and a conversation.
The meals are also healthy and varied, always exciting to see what's on the menu each day!

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.8 out of 5

I am an international student, leaving my country and my culture and coming to a new place with a child is a concern for any mother to know if her child will adapt or not to the new environment. I cannot say thank you enough for the staff in the nursery. My daughter is very happy and learning quickly. The environment encourages any child to settle and learn. Also, to develop their personality and being more social which I noticed in my daughter's personality (as she used to be shy). A year made me (as a mother very satisfied) that I have chosen this nursery for my daughter.

Age of 3-4 (this stage) of my daughter's age will be memorable and this nursery contributed by creating beautiful memories in her childhood.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started nursery 3 months ago, she has made lots of friends in the baby room and talks about them when she gets home. When approaching the nursery, she becomes very excited pointing to the nursery people on the windows. My daughter is greeted every morning by all the staff throughout the nursery. All the staff are very kind and will always go out their way to help you.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been coming to Holyrood Day Nursery Princes Dock for 4 years.
It's such a fantastic nursery!
Every week she loves coming here.
The staff are friendly and easy to speak to.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.8 out of 5

Satisfactory standards.
Medium/high staff turnover.
Some members of staff are fantastic - 1 or 2.
Teaching could be better.
Excellent soft play facility.
Overall satisfactory/good. Room to improve but has got better over the past year!

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Likely

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Average Rating:   3.5 out of 5

Staff are experienced and observe how children are developing. My son's personality developed and became more social and more independent after attending the nursery.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Likely

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Average Rating:   4.4 out of 5

Excellent nursery with some fantastic facilities. The staff are all friendly and attentive and my 10 month old baby has come on so much since starting four weeks ago. She loves it there and has settled in really well. Having just gone back to work, the fact that she has settled in so well and the assurances I receive from the staff have made it so much easier for me.

How likely would you be to recommend Holyrood Day Nursery Princes Dock? Extremely Likely

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Average Rating:   4.6 out of 5

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Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

March 2018

Job Vacancies

Staff Profiles

Alicia

Alicia Scutts

Job Title: Nursery Manager

Description:

Holyrood Princes Dock Senior Nursery Manager, Alicia Scutts has over 12 years’ experience working with children of all ages.