Kiddi Caru Day Nursery and Preschool Soundwell

The Willow Tree, Pembroke Road, Soundwell, Bristol BS15 1XG
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9.6 58 Reviews
  • Kiddi Caru Day Nursery and Preschool Soundwell, Bristol
Kiddi Caru Day Nursery and Preschool in Soundwell, Bristol, provides exceptional Early Years education in a purpose-built, single-storey building.

The nursery embraces the Curiosity Approach and implements a unique educational programme including Innovate and Investigate, Move and Groove, and Make and Bake. Children enjoy well-resourced playrooms, a dedicated sensory room, and a wraparound garden with mud kitchens and climbing equipment. Meals are prepared fresh daily by the on-site chef.

With a team of long-standing, qualified staff and a dedicated SENCo, each child’s development is supported individually.

Their nursery app keeps families connected with regular updates and news. A strong parent partnership and focus on outdoor play make this a much-loved setting for children aged 3 months to 5 years.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Cherelle (Nursery Manager)

Number of Childcare Staff

  • 16

Total Places for Children

  • 73

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Kiddi Caru Day Nursery and Preschool Soundwell Reviews (58)

9.6

Kiddi Caru Day Nursery and Preschool Soundwell has a Review Score of 9.6 (9.640) out of 10, based on 13 reviews in the last 2 years.
Over all time Kiddi Caru Day Nursery and Preschool Soundwell has 58 reviews.

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Reviewer Connection to Kiddi Caru Day Nursery and Preschool Soundwell
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Total of 58, showing 21-40
Review from Rosy G (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wow, what can I say? My little girl has thrived being at Mama Bear's. All the staff have gone above and beyond to make her feel confident and happy. She looks forward to going every time. I feel like it's a home from home for my daughter. Would definitely recommend.
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Review from Mary-Lynn R (Mother of Child) published on 27 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Mama Bear's, Pembroke Road are absolutely amazing. My eldest daughter has been going there for 3 years and my youngest for a few months now. Both girls have ear to ear grins every morning waiting at the front door. The staff have been a massive part of their lives and they all care so much
for the children. I feel happy and content knowing my children are well looked after and loved so much when I’m not around. I couldn’t recommend this crèche more! They are just fabulous.
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Review from Sam W (Father of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mama Bear's Day Nursery (Soundwell) is an amazing place. They provide amazing care for children that attend. They encourage the children to engage in a whole range of activities. Each child is also allocated a key worker that they can develop a really close bond with. The food is also amazing at Mama
Bears and they provide information about what your child has eaten. They will also make alterations to food if they know that a child doesn’t like something. Mama Bears Day Nursery is an amazing place, pleased are our little one has developed some great friendships and is now ready to go to school. I could not ask for anything more from them.
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Review from Stiliyana D (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy is attending Mama Bear's Day Nursery and he is very happy. He made so many friends. When he comes back home he keeps talking about them and his key worker. All the staff are very polite and ready to help. They are always happy and the kids are happy with them! Thank you!
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Review from Helen J (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has a great time at nursery and has been going since he was 9 months he is now in the pre-school room. He had a hard time transitioning between rooms but the staff have been so great with getting him to transition each time he moved rooms even through his tears every morning at drop off until
recently when he finally went in without tears. They are always welcoming and friendly to us all at drop off/pickups, giving us updates on his day and what he ate, we wouldn't hesitate to recommend the team here to anyone who needs a nursery.
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Review from Shireen B (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I encourage all parents to consider Mama Bear's Pembroke Road. My eldest child came here, my youngest is currently there and has come on in leaps and bounds. They build up a positive relationship with you and your child, you instantly know they're in good hands. The whole team are always accommodating
to any concerns you have regarding your little one. My girlie is extremely clingy and only wants to stick to a select few. Personally I know how challenging this can be when you have to have eyes everywhere for other children. The team at Pembroke Road take it in their wee stride with a smile and just get on with it. During the pandemic being a key worker the team had their own challenges but wore it with good spirits and did everything they could to support families in these working roles. Normality resumed for the children that were able to go to nursery and the girls made it still feel like the same routine. Although scared myself, I had no worries about her as I knew she was in good hands!
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Review from Hannah B (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started here in the baby room during COVID and I was worried about the change for settling in periods but the ladies were excellent! The manager and the team do everything to accommodate each child’s needs and the online journal is a great tool to see live photo’s and videos of what my son has
been doing in his day. This is his 2nd nursery due to relocation and, although I was initially worried about using such a large company, the nursery feels very local, bespoke and nurturing. Highly recommend.
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Review from Bridie P (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has attended Mama Bear's since just before her first birthday. From the start she has absolutely loved it. It is always daunting when you first take your child to a new environment, for both parents and little ones, but the staff have been awesome. Giving our daughter the support she needs,
encouraging her to learn and grow, whilst always keeping us informed and updated. I love hearing what she’s been up to, the staff genuinely care about her and her needs, it’s really lovely collecting her and hearing about her day.
Our little one is making friends and loves talking about nursery (in her own little way!) and I would really recommend it to new parents. It’s been a really great experience.
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Review from Sarah W (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Mama Bear's Soundwell have been amazing, especially during such a difficult time. My daughter started in January in the baby room and I was really worried about her settling there because of her limited social contract as a result of covid, and having to just leave her at the door. However,
the manager and deputy manager have been so helpful, and flexible. They understood my concerns and were able to offer extra settling in sessions. My daughter has now been there for 5 months and has a really good bond with her key worker. I'm so grateful to the team, especially the managers, for always listening to my concerns, particularly around dietary requirements and naps and being so helpful and accommodating.


I have already recommended the nursery to 3 local mums and will continue to recommend it to others.

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Review from Amanda B (Mother of Child) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are amazing at Mama Bear's. My 3 children have attended the setting at Pembroke Road and I would highly recommend them. The girls are so thoughtful, caring, friendly and very professional. Any concerns and it is dealt with.
The manager is amazing and will always go that extra mile to
help parents and also children. My youngest leaves this July and she is going to be heart broken to leave the staff. She speaks so highly of two members of staff, in particular. Dream team. Can’t speak highly enough. The team also follow the EYFS and my children’s learning and understanding was really good. Also kept updated about their learning and time at nursery via the app.
Thank you team.
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Review from Tina H (Mother of Child) published on 25 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mama Bear's have been very professional towards all 3 of my children. They have communicated with how each of my children have been and now have a meal menu outside their door. Even when I moved 30 minutes away me and my husband still stayed with the nursery and wanted to keep in the family as they
all know me. Sadly it will be the last year for my son as he will be moving on to infants school, I will recommend this nursery to anyone and will miss the staff especially the manager who has done an amazing job! Also, staff members who have been on this amazing journey with all of my children especially throughout the pandemic. Thank you!
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Review from Sophie W (Mother of Child) published on 3 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter started pre school in September and it’s been the best thing for her. She loves going and I don’t even get a goodbye, she’s gone. All staff are so friendly and really great with her. She comes out with a big smile on her face. So I would recommend this nursery for sure.
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Review from Jodie L (Mother of Child) published on 14 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve been using this nursery since 2015 and would definitely recommend it. My child currently there loves going each week, the staff are all friendly, it’s a very welcoming place and I’m happy leaving her there knowing she will be well cared for. She enjoys the activities provided and the interaction
with others. And the staff have been amazing with their support through the recent pandemic. Thank you Mama Bears Pembroke Road team!
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Review from Danielle F (Mother of Child) published on 16 July 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My daughter has been attending Mama Bear's, Pembroke Road since April. She absolutely loves her nursery day, clapping when she sees the nursery. All the staff make an effort to say hello and goodbye even if they have not been in the room with her.
The nursery has been amazing through the lockdown following
all policies and procedure set out and have really made me feel settled about having my little girl in nursery through a pandemic.
An observation is done every week and always show my little one having the best time and always doing new activities.
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Review from Laura M (Mother of Child) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My twins absolutely love it here and the staff are wonderful and very accommodating. I can tell my children have a genuine bond with the ladies there and the feeling is definitely mutual. Second nursery my twins have been to and this nursery stands head and shoulders above the rest! My twins have changed
and grown so much since starting and I believe it’s down to the person-centered approach
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Review from Natasha B (Mother of Child) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the epidemic, all staff at Mamma Bear's have been kind, considerate and supportive to parents and children. I currently have 3 children attending and staff made sure to keep us updated on all their policies and procedures while keeping the children safe in nursery.
My children are always happy
to go to nursery and come home happy too!
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Review from Stephanie M (Mother of Child) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son enjoys his time there and happy to go in. He feels comfortable in telling the staff when he needs the toilet, they also work with me and help encourage my son to try food.
My son loves playing with his friends there and even during lockdown on our walks he wanted to go past the nursery to wave
to the workers and manager there.
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Review from Leanne T (Mother of Child) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely wonderful nursery, very welcoming to the children and parents my daughter has come on in leaps and bounds.
I am such a worrier and trusting someone else to look after my little girl was a major worry I viewed many nurseries, choosing Mama Bears Soundwell was most definitely the best choice.
They have taken all my worries away as I know my daughter is well looked after and thoroughly enjoys her days at nursery. The confidence she has gained is so fantastic, she is always telling me about something new she has learnt and that’s down to the wonderful staff. They take time when I collect my daughter to tell me all about her day and what she has eaten (she is a very fussy eater and they have been totally brilliant). Even throughout COVID they have been amazing I can only speak very highly of this fabulous nursery and would most definitely recommend to anyone.
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Review from L D (Mother of Child) published on 16 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mama Bear's Day Nursery have been fantastic with my son.
He has some separation anxiety and previous to Mama Bear's he attended 2 other nurseries and did not settle there.
From the initial phone call with the manager, to the stay and plays within the pre-school room the whole team really took on board
my concerns and have been excellent.
My son will return soon and he is really looking forward to seeing everyone again and, best of all, I know he is happy and well looked after.
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Review from Naomi S (Mother of Child) published on 6 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My youngest child attends this nursery, and as the youngest of 4, I have had the experience of a fair few nursery’s. This is by far the best I have come across.
The staff cannot be praised enough every single one is warm, welcoming, and happy, it is genuinely the highlight of my day dropping and picking
up my child.
The children are well fed, well looked after, with lots of love; the nursery is always spotlessly clean and well cared for.
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Current Review Score: 9.6 (9.640)

Overview of Review Score

The Review Score of 9.6 (9.640) out of 10 for Kiddi Caru Day Nursery and Preschool Soundwell is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.750 for Kiddi Caru Day Nursery and Preschool Soundwell is calculated as follows: ( (120 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 156 Ratings = 4.75
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.89 Points relating to the number of positive Reviews for Kiddi Caru Day Nursery and Preschool Soundwell is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 number of registered child places is 14.6. 13 Positive Reviews ÷ 14.6 = 0.89
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

Cherelle

Cherelle

Job Title: Nursery Manager

Emma has a great passion for providing a high-quality childcare and creating an environment that helps children to flourish.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kiddi Caru Day Nursery and Preschool Soundwell to verify any information. View our terms and conditions. Kiddi Caru Day Nursery and Preschool Soundwell has an Enhanced Service - more info.