Mama Bear's Day Nursery (Soundwell)

The Willow Tree, Pembroke Road, Soundwell, Bristol BS15 1XG

Mama Bear's Day Nursery (Soundwell), Bristol, South Gloucestershire
Mama Bear's Day Nursery (Soundwell), Bristol, South Gloucestershire
Mama Bear's Day Nursery (Soundwell), Bristol, South Gloucestershire

Mama Bear's Day Nursery (Soundwell) has been purpose-built for childcare and pre-school learning, as part of an expanding provider that is highly regarded in Bristol and surrounding communities. Significant investment has allowed for a major refurbishment, allowing for age-specific rooms and free-flow play indoors and outdoors.

Staff are highly-qualified and are experienced in key health and safety goals. All Mama Bear's follow the Early Years Foundation Stage framework.

The nursery's flexible and term-time sessions have been designed to support all parents in the local community.

Group: Mama Bear's Day Nursery

Person in charge: Emma Plucknett (Nursery Manager)

Local Authority / Social Services: South Gloucestershire Council

Number of Staff: 16

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 73

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1900

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Mama Bear's Day Nursery (Soundwell) has a Review Score of 9.4 (9.387)

The Review Score of 9.4 (maximum of 10) for Mama Bear's Day Nursery (Soundwell) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Mama Bear's Day Nursery (Soundwell) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.839 for Mama Bear's Day Nursery (Soundwell) is calculated as follows: ( (162 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 192 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.548 Points relating to the number of positive Reviews for Mama Bear's Day Nursery (Soundwell) is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 14.6 positive Reviews (73 registered maximum number of service users ÷ 5). 8 Reviews ÷ 14.6 Target = 0.548

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mama Bear's Day Nursery (Soundwell)?

  • Extremely LIKELY
    16
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mama Bear's Day Nursery (Soundwell)

  • Mother of Child
    14
  • Father of Child
    2

My first child(my son).
Was a challenge for us to send him to nursery as he was very fussy.
The manager stepped in and took the situation in her hands and now it's almost a year.my son loves going to nursery.
All credit goes to the Manager and her team which works with extreme effort to comfort kids. I'll always recommend and its a 5 stars rating place. Once again thank you.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has thrived since being in at nursery. She has become a lot more social and confident in what she is doing. It would be nice to be provided more information about the eyLog, what comments are expected of parents. The eyLog is a great way to keep me informed, especially as I cannot collect my child from nursery every session.

It would be nice to know what things she may need help with at home to improve any skills.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son settled in so quickly and much of that has to be down to the excellent staff at Mama Bears. Always friendly and helpful, my son now loves going to nursery which gives us as parents complete peace of mind. Thanks Mama Bears.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Great nursery. Both my children go here. Both rooms are fantastic the staff are amazing. They are different learning activities out in throughout the day. They also use an online application which tells you what your child has been doing that day.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

All the staff at the nursery are fantastic, they have helped my once very clingy little girl to settle in and she now runs through the door without any hesitation. They have been flexible and supportive of me changing her days/hours when needed. I'm so happy we picked this nursery for our daughter.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

An amazing friendly place, my children who normally won't settle easily have settled in immediately. I would highly recommend, my girls love it! The level of care is outstanding. The communication is also great.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my sons go to nursery at Soundwell and they both love it. It's helped them with confidence, speech and all sorts of skills, I couldn't be happier with the level of care they get.
The staff look after them like their own and nurture them just as I would at home. I have already recommended them to friends and will continue to do so.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since my son has started Mama Bears he has become such a confident and social child. He is very bright and loves to learn and that is because of the staff and key workers who help him. I will definitely be sending my youngest child to Mama Bears when he is ready.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

When my daughter first started she was 19 months old. There were lots of tears in the morning as starting nursery was such a big change. The staff were so attentive and caring. When I left her, I felt relieved that she was in great hands. With the staff's patience and reassurance my daughter settled in. She talks about the staff at home, and tells me who is funny and who likes to sing, it shows how much they have a postive impact on her little life, even when she isn't at nursery.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Your staff are wonderful, the leadership is wonderful, and my daughter is always ecstatic to be at nursery.
Thank you for taking sure loving care of her when she's with you. I can not praise you all enough.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Amazing nursery, incredible staff who truly care for each child. My daughter has thrived here and I will be so sad to say goodbye when she starts school in September. I would wholeheartedly recommend this nursery to any parent.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My LG has been at Mama Bears in Soundwell since she was 2 and has thoroughly enjoyed her time there. She has made a group of friends whom she loves playing with on a day to day basis. The nursery nurses are friendly, warm and very accommodating. I have never had an issue with anything in the setting and I wold recommend the nursery to anyone looking in the future.
I do think it could do with some slight modernisation in the rooms and the food menu is slightly repetitive and some meals I don't think are quite filling enough for active toddlers but as a whole I am impressed with the nursery and am glad my daughter is leaving after having enjoyed herself. She always looks forward to nursery and never wants to come home.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Great nursery, staff always friendly and professional. Would highly recommend to other friends. Always kept up to date with what is happening at the nursery. Love receiving my elog notifications and seeing what she has been getting up to.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I cannot speak highly enough about Mama Bears in Soundwell, my son loves it. Every single member of staff no matter their role, go out of their way to talk to my son and make him feel special from the minute he arrives. He loves the active play and I love the fact the children are encouraged to play outside even when it's not sunny, I've experienced many child care facilities that do not do this.
I love the videos and photos of my son published to the online learning log, it's wonderful to see my son enjoying his day as it can be very worrying being away from him but these things show me he is having a great time and I can be happy knowing he is too.
Mama bears are very informative about my sons day when I collect him and he's always smiling in his room. The staff are very caring and my little one talks a lot about them outside of the nursery!!! Thank you to everyone there for encouraging my son to do just best in a fun way and for helping him enjoy everyday he's there!!!!

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been at Mama Bears from the baby room to pre-school and I can't thank the whole team enough. He loves his nursery and I feel confident in leaving him in their care. Haven't found a nursery that beats this one and will be sad when my son leaves.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Excellent nursery. I have two boys attending.

How likely would you be to recommend Mama Bear's Day Nursery (Soundwell)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Submit a Review for Mama Bear's Day Nursery (Soundwell)

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Mama Bear's Day Nursery (Soundwell)

Job Vacancies

Staff Profiles

There are no staff profiles posted yet