Tynemouth Nursery at Jesmond

Haldane House, 49 Burdon Terrace, Jesmond, Newcastle upon Tyne NE2 3AE
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Top 20 award
10 67 Reviews
Situated in Jesmond and recently fully refurbished in 2018, the nursery offers exceptional care to babies and children aged from six weeks to five years.

This beautiful property has been fully modernised whilst retaining all its glorious original features creating a nursery with Tynemouth’s unique homely feel.

With four main base rooms and an enclosed large outdoor area, the highly qualified staff team provide quality care and education for all of the children.

The nursery is proud to have the prestigious Millies's Mark accreditation awarded in 2018, having this award demonstrates the nursery's commitment to going above and beyond the minimum requirements for keeping children safe.

All staff working directly with children not only hold a paediatric first aid certificate but are also competent in how to apply this in practice.

The nursery also offers lots of extra activities such as French, football, yoga and sing and sign. With a fully qualified early years teacher, digital learning books, state of the art secure door entry system etc., this nursery has so much to offer.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Person in charge

  • Lee Hall (Nursery Manager)

Number of Childcare Staff

  • 19

Total Places for Children

  • 49

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays

Tynemouth Nursery at Jesmond Reviews (67)

Total of 67, showing 21-40
10

Tynemouth Nursery at Jesmond has a Review Score of 10 (9.978) out of 10, based on 27 reviews in the last 2 years. Over all time Tynemouth Nursery at Jesmond has 67 reviews.

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Review from C M (Mother of Child) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I trust Tynemouth Nursery in Jesmond without question and know that they love my children as much as I do. I have had two children attend the nursery from January 2020 until the present day and have consistently been impressed with the care, support, opportunities and education that the nursery has
provided.
Both my children have complex food allergies and this has never been an issue. The staff even go so far as to make my little one's food look as similar as possible to the usual menu. We have had a difficult few years as a family and the nursery has been our rock.
I have recommended the nursery to friends and family members who have also been impressed with the nursery and all that it offers. The number of programmes that the children can access such as hartbeeps, nature makers, football and tennis helps assuage some of the guilt that we feel as parents because at this nursery, our children are never missing out.

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Review from K H (Mother of Child) published on 29 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been going to this nursery for over 2 years now. All the staff have been amazing. My son struggled to go to nursery at first and got really upset. The staff were very reassuring. They helped him settle in and now he loves it. I can't thank them enough. They all do a brilliant job and provide
a home-from-home environment.

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Review from Lucy A (Mother of Child) published on 1 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this nursery highly enough. The love, care, attention and support my daughter has been given is amazing. She is in a small, intimate room with two nursery nurses, who are incredibly skilled at their jobs and so hardworking. My husband and I were very moved when we read the first 'observations'
for our daughter. The two nursery nurses picked up on all of the tiny, almost imperceptible little things that she does at home, which showed us how much they know her. We get loads of regular updates throughout the day about what she is doing, including photos and details about what she is eating. They do wonderful activities like sensory class, tuff trays, art, music and loads of themed days. Communication from the nursery overall is timely and it is a well-organised place. We have had nothing but exceptional service from the word go. I know that there is somewhat of a waiting list at the moment and for good reason. My daughter adores the nursery and her nurses.

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Review from A A (Father of Child) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since starting nursery, our child has absolutely thrived. The level of love, care and attentiveness shown to them by their key worker and the other members of staff is clear to see. Through constant and constructive communication, it is obvious that they know them very well indeed.
The app is a fantastic
way to see their development as well as keep track of naps and meals so we know what to expect when we pick up. The variety of the food provided is also highly commendable, and enviable.
All the staff are not only kind and supportive to our child, but also to us as parents. From settling in sessions to conversations at drop off and pick up, we are reassured that our child is safe and happy all day.
We cannot recommend this nursery enough. It makes one want to have more children just to be able to send them here.

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Review from L M (Mother of Child) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been here for 4 months now and has grown so much in that time. With confidence, interacting with children and adults, eating, and we found his love of music. The staff are lovely and always keep us updated on his progress. They all know him, and he has no issues being around all the staff.
They do regular activities like Hartbeeps which he loves. We have already recommended the nursery to friends.

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Review from R M (Father of Child) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our little one started recently and every staff member has been so welcoming, kind and friendly. He has matured so much since string and it is a joy to see how much he enjoys it there. We have every faith in the team to help with his development. I'm very glad to have chosen Tynemouth Nursery at Jesmond.

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Review from C A (Mother of Child) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My child is so happy, safe, and well cared for at Tynemouth Nursery at Jesmond. I feel so comfortable leaving my little one with staff I trust. The nursery is clean and secure. The activities and resources are excellent. I would happily recommend to other parents.

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Review from Simon H (Father of Child) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my boys have attended this nursery and I have nothing but good things to say about the staff and the nursery itself. They are incredibly caring people who consistently try their utmost to make the children they care for have a fantastic day. They are very in tune with parental needs. Incredibly
flexible and willing to help.

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Review from William J (Father of Child) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son enjoys his time at nursery and always leaves with a smile on his face. The team have been great at helping our son settle in and extending a warm welcome to our family. It is great to receive information and pictures of what he is getting up to each day. We'd highly recommend Tynemouth Nursery
at Jesmond to any of our friends or family.

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Review from Miriam J (Mother of Child) published on 28 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son recently started at Tynemouth Nursery at Jesmond and has had such a great time so far. The team have been so supportive in helping him settle in well and they give really detailed feedback on how he's getting on, both through the online portal and verbally at pick-up. I love the pictures that
get sent daily, it is encouraging to see him so happy and to see the wide range of activities he is able to engage with. We also feel very supported as a family, our son has a term time only place which makes it affordable for us to send him.

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Review from Sadie H (Mother of Child) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely nursery that has looked after our 2 boys for over 4 years. Amazing staff that really care about the children and look after them like they are their own. Great facilities and extra activities all the time

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Review from K H (Mother of Child) published on 13 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using this nursery since 2017 and both of my boys have absolutely loved it here. At this point the staff feel like extended family, they are always happy to chat and know both children inside and out. Even now my eldest son is at school when he comes with me to pick up his brother they
are always interested in how his day has been and keen to ask him what he has been up to. In terms of supporting them with academic and personal development I have been impressed by the range of activities on offer and how hard they work to ensure readiness for the transition to school. Support with things like potty training has also been excellent and I can be confident that they are eating healthy balanced meals as well (they eat far more variety at nursery than they will at home!).

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Review from Y C (Father of Child) published on 29 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very supportive e.g. potty training. They are very patient!

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Review from Kate H (Mother of Child) published on 25 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All three of our children have attended Tynemouth Nursery at Jesmond over the last four years and we could not be happier with the care they have received. It is a wonderfully nurturing and homely environment and being a smaller nursery has a real sense of community. The staff are really warm and enthusiastic
and all have a lovely relationship with the children. They organise lots of engaging activities for the children including sessions run by outside agencies e.g. football/ tennis/ French and go above and beyond in terms of organising other events e.g. Christmas parties and trips. We have found them to be very flexible and accommodating and they have sensible and pragmatic policies. Our kids have all loved their time here and we feel entirely confident leaving our children in their care.

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Review from Bethany A (Mother of Child) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited no fewer than ten nurseries before deciding on Tynemouth Nursery at Jesmond for my baby and this is simply the best nursery in the area. The experienced team of staff are loving, kind and caring and clearly genuinely cares about the children. The management team have been really flexible and
accommodating of our work situations and always try to help as much as possible. I’m so pleased I chose this nursery for my little boy and I’m looking forward to watching him flourish there.

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Review from Ana S (Mother of Child) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son attends this nursery since September of last year. We are very happy with it. It took some weeks for him to settle, but the staff was above and beyond. He felt welcomed and cared for, nothing was little, so he easily felt in love with the staff (especially his keyworker, whom he still adores
to the day).
The activities are so good and help children develop confidence and autonomy. Our baby boy is now a very confident toddler, loves everyone in the nursery, and it's always happy while there. I must refer that as a vegan, from day one, everything was easy and good, We have never felt any resistance with our dietary requirements, and I'm very happy that my son comes home talking about what he had for lunch. Everything is great and I couldn't be more happy with the staff, the facilities and the nursery in general.

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Review from Kelly H (Mother of Child) published on 28 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I researched many nurseries in my local area and this is by far the best. My little girl has been attending for six months now and I can't believe how much they have learned in such a short space of time. She now sits through meals using a fork, they have her napping with the other children. She is
trying new foods, and her communication skills have improved massively. She has started being vocal and also recognises all the staff in a positive way. Loves her days at nursery and I love the app they have where everything is logged so I can see exactly how her day is going while at work.

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Review from Caoimhe F (Mother of Child) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so happy that our little boy goes to Tynemouth Nursery Jesmond. The staff are all fantastic, so caring to the children and really get to know them so well. From my first visit the nursery felt so homely and a great environment for children with all the activities and the garden. Our little boy
has so much fun and has developed so much since starting nursery. We are kept up to date every day with the parent admin app, which we love! We couldn't recommend the nursery highly enough.

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Review from L B (Mother of Child) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always go above and beyond to help the children settle in and feel welcomed and loved at the nursery. The activities they do are so varied day to day and week by week. Both of my children have developed in confidence and have learned so much since going. It is a lovely nursery with such a
warm, kind and friendly atmosphere.

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Review from Laura G (Mother of Child) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn’t recommend Tynemouth Nursery at Jesmond enough, the staff are wonderful and we are so pleased we chose this nursery for our son. From the first morning drop off, we were instantly put at ease and our son loves every minute with the staff and other children. There is such a great range of
activities and variety for the children throughout the day and you can keep up with it all on the parent log in too.

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Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for Tynemouth Nursery at Jesmond is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Tynemouth Nursery at Jesmond is calculated as follows: ( (316 Excellents x 5) + (7 Goods x 4) ) ÷ 323 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tynemouth Nursery at Jesmond is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 number of registered child places is 9.8, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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Awards / Recognitions (13)

Top 20 Nurseries North East England 2025

Recipient: Tynemouth Nursery at Jesmond

Date: Monday 31 Mar 2025 More details

Top 20 Mid-size Nursery Groups 2025

Recipient: Tynemouth Nursery Group Ltd

Date: Monday 31 Mar 2025 More details

Top 20 Nurseries North East England 2024

Recipient: Tynemouth Nursery at Jesmond

Date: Thursday 28 Mar 2024 More details

Meet the Team (1)

Lee

Lee Hall

Job Title: Nursery Manager

Joined: 2008

Lee has over 20 years experience in childcare, with more than half being as a Nursery Manager here at Tynemouth Nursery at Jesmond. She is qualified to level 4 in childcare and is Health Advocate trained by the Better Health at Work Award Scheme.

She is a Mum herself and has 2 young children. She prides herself in providing outstanding childcare alongside an amazing, longstanding team who always go above and beyond for all children and their families. Together, they create a home from home feel, helping families to feel at ease and giving children the best possible start in life.
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