Chuckles Nursery

Pentwyn House, Pentwyn Lane, Bettws, Newport NP20 7AE

Chuckles Nursery, Newport, Newport
Chuckles Nursery, Newport, Newport
Chuckles Nursery, Newport, Newport

Chuckles is a homely, secure and uniquely situated nursery. Set in an acre of land with half of that dedicated purely to outside play for all ages, it has a country feel yet only two miles from the M4.

Family run since 1999, attention to detail is important. All rooms are monitored via CCTV cameras (14 in all).

The nursery cook prepares healthy well-balanced cooked meals for breakfast, lunch, dinner and tea time snack.

Owner: Lisa Owen

Person in charge: Amy Baugh (Nursery Manager)

Local Authority / Social Services: Newport City Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 53

Age Range: from 0 years 1 months to 4 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0600-1800

When Closed: Christmas Day, Boxing Day & New Years Day

Fees Guide: £21.50 half day, £38.50 per day. School Time rates available. Holiday club £23 full day or £11.50 half day.

Languages Spoken (other than English): Welsh

Directions:

From the Motorway
Come off at Junction 26 of the M4 and head towards Cwmbran staying in the left hand lane. As you come to the lights you will turn to the left which will take you to Bettws. Then go from ***

From Cwmbran

Come down Malpas Road. As you pass the Harvester on your right, pull into the right hand lane and then take a right at the lights. Then go from ***

*** Follow down Bettws Lane past Newport High School until you come to a mini roundabout. Take the right turn and go past the petrol station. Take the right turn after the pedestrian crossing leading to Millbrook School. Keep to the same road passing Mill Heath Nursing home on your left and then a housing estate. The road then feeds into Pentwyn Lane and Chuckles Nursery will be up on your left.

From Cwmbran, to use the back lane access

Turn right at the Three Black Birds and follow Pentre Lane right down to the very end where the road then has a left turn (Traws Mawr Lane) and then feeds into another lane straight ahead. Take the left turn onto Traws Mawr Lane. At the end of Traws Mawr Lane, turn left and you are on Itchen Road leading to Pentwyn Lane. Chuckles will be the second turning on the left.

Visiting:

Operates an open door policy, but would you prefer that you avoid meal times so that you can see the children at play as only they can let you see how good Chuckles Nursery is.

Parking:

Ample on site, off road parking so no need to worry.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 Chuckles Nursery has a Review Score of 9.9 (9.929)

The Review Score of 9.9 (maximum of 10) for Chuckles Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Chuckles Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.929 for Chuckles Nursery is calculated as follows: ( (222 Excellents x 5) + (17 Goods x 4) ) ÷ 239 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Chuckles Nursery is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 19 Reviews ÷ 10.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    20
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chuckles Nursery?

  • Extremely LIKELY
    20
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chuckles Nursery

  • Mother of Child
    20

My son has been coming to the nursery since he was 1 years old. I can not thank the girls at Chuckles enough. They have all made my son feel so welcome. He has learnt so much. He can count objects independently count and sing in Welsh. He had made lots of friends and made lots of memories. Everyone praises me on how well behaved and how well mannered he is and Chuckles have a big part to play. I would definitely recommend chuckles nursery to everyone.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Chuckles is an absolutely brilliant nursery and I couldn't ask for anything more from them. My son has been with them for over 4 years and they've always been accommodating to all of his and our needs. He has had a great start in his learning and we have Chuckles to thank for that. All of the team are really friendly and understanding of the individual needs of each child. The nursery is really well set up for the children and from my son, I know they love it there. From my experience, I believe this is one of the best nurseries around.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both of my children have attended Chuckles and I honestly could not thank them enough for everything they have done for us.
Nothing is ever too much trouble for the team and they treat the children like their family.
Thanks and keep up the amazing work that you do!

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

When my daughter started at Chuckles she was very behind with her speech due to hearing loss. She is now flying through all her milestones and has quickly picked up a second language (Welsh) that was started at Chuckles.
I cannot rate his nursery highly enough. All staff are friendly and pleasant.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are excellent, very friendly and helpful. Cleanliness of the nursery is outstanding. Both my children attended/attending the nursery and I feel I have provided them with the best start.
I can only thank Team Chuckles all the hard work they do.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Chuckles has been our best decision for our child since I returned to work. They provide excellent care and a quality service.
They have accommodated all of our needs 100% of the time since we have been taking our child there for the past 13 months.
It is a home from home for her where the learning and play never stop.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughters have both attended Chuckles since 9 months old. They have both grown to be kind, thoughtful and intelligent young ladies and myself and my partner both feel this is partly due to the well balanced, well-maintained nursery that is Chuckles.
I would never send them anywhere else.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I can't recommend Chuckles Nursery enough, as a nervous 1st-time mum the team at Chuckles completely put me at ease ready for my return to work. My son absolutely loves going to nursery there and tells me daily about the activities and friends that he has played with.
It's fantastic seeing how well he is coming along and how confident he has become. It's fantastic knowing how happy he is to be there.
Thank you Team Chuckles.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I cannot praise the girls at Chuckles enough for what they do. Chuckles isn't just a nursery looking after my child, it is an extended family welcoming my child into their loving and caring environment.
No question or request is too much trouble. They do everything they can to make my child feel welcome and safe and even give that extra support when they are not feeling so well, which is exceptional as they know how hard it is to leave your child at the door when they are calling for mummy. The facilities at Chuckles are wonderful and the learning is exemplary. Welsh and Makaton are also taught which is fantastic! My child is growing and excelling in all aspects of her nursery life and Chuckles are very much to thank for that. Both of my children have attended Chuckles and I recommend to anyone and everyone who is looking for a nursery - look no further! Chuckles is the place for a loving, caring, nurturing, educational environment for your children to thrive and be happy.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A wonderful nursery, both my children have attended. The nursery is very welcoming and the staff are brilliant. I love the environment and all that is available to the children, as parents we want to ensure our children explore the world around them and have the best start in life. This is all made possible at Chuckles Nursery, learning through play in a warm, safe and happy environment.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attends nursery every day, she is always happy to go she is made to feel welcome and comfortable, I'm always kept well informed with everything she does through the day, they always keep her busy with lots of different activities.
The staff are always happy to help with any questions and nothing seems too much trouble.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

I was very nervous sending my child to nursery (it's like trusting strangers with my life) They made me and my child feel as ease just from visiting.
My child loves this place and seeing her happy makes me very happy. The staff are very professional and supportive, to not just my child but myself when I'm worrying over a little cold my daughter may have etc. Any questions I have are answered the same day. If I need to swap a day they accommodate within reason.
My daughter loves the outdoor area as much as the indoor play areas, the food on the menu relieves that stress of "am I giving my child enough nutrients?" And all in all my daughter has learnt so much in the time she has been there.
They really have made going back to work so much easier. They all deserve a trip to the Caribbean really.
The nursery is a 10/10 from me and my daughter!

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My little boy has been going since he was 10 months old he is now 4.
I wouldn't even consider placing him anywhere else. The staff are absolutely brilliant and my little boy has come on leaps and bounds, with welsh phrases and Makaton signing.
A fantastic place couldn't ask for more.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Outstanding nursery , my son loves attending and has improved tremendously in terms of communication, behaviour and intelligence. He enjoys the different styles of healthy eating and learning activities. The staff are friendly , informative and deliver a high standard of care

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

The outside space is what sold this nursery to me firstly, very big with lovely country views.
The food menu is very varied, which being a very fussy person myself, this was brilliant for my daughter who get to try everything .
The staff are lovely, friendly and caring.
My daughter love's it at Chuckles Nursery.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Wonderful nursery, very helpful and caring staff, they are always smiling and welcoming. Excellent learning experiences for all and tries to get everyone involved in all different activities through out the year. Would recommend to anyone.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

It is a pleasure taking my daughter to Chuckles each week. Staff are friendly, helpful and considerate. We are a vegan family and our needs have been fully respected, met and exceeded by staff, who have cooked fresh meals on an individual basis for my daughter every day. Staff encourage me to call during the day if I want to (we only started Chuckles in January and my daughter is only 9 months old). Staff are vigilant and report any concerns about the children immediately - I collected my daughter during the day recently as she had a temperature and redness on her arms. It turned out she required antibiotics and I am very thankful to the nursery for contacting me the moment they saw a change in her. My favourite thing about Chuckles is the detail they put into the children's nursery books. Each day I know what my daughter has been doing, what she enjoyed and who she has been playing with - this is invaluable.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Highly recommended nursery, with high standards and amazing service!
They create a warm and friendly atmosphere with a family themed environment which makes the most shyest of children feel safe and at home.
Wouldn't even consider using any other nursery.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son absolutely loves this nursery and in the time my son has been attending he has learnt so much. The staff are amazing with him and he loves being with them. I would highly recommend Chuckles to any parent

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attended this nursery for over 4 years. She has gained a lot of confidence and she has learned a lot through experiences at the nursery. I feel the staff are all very friendly and approachable. The nursery has a healthy well-balanced menu and a great outdoor space. I would recommend this nursery to both friends and families.

How likely would you be to recommend Chuckles Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

Top 10 Nurseries Wales 2017

Recipient: Chuckles Nursery

Date: Wednesday 01 Mar 2017

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