Both of my Daughters attend Chuckles, and their smiles when they walk through those doors to when we pick them up, says it all.
From the moment we viewed chuckles, we knew this is where the girls were going. The staff were extremely informative, the environment was amazing, answered any and all of our questions and reassured us throughout the whole process.
We get daily updates regarding toileting, meals and direct contact to the room staff via their app. In the early days, this was so reassuring to know we could pop a message and see how they were getting on in their settling in sessions.
All staff we have encountered have been fabulous. They're friendly, approachable and genuinely show they care.
I would like to know the trick to eating and nap times, because wow they have the nack!
For any parent who have children with suspected ALN, please know the management will be with you every step of the way, and are so supportive.
To all the staff, thank you will never be enough!xx
