Whitchurch Acorns is located in a grand Victorian house in the heart of Whitchurch and welcomes children from birth to five-years-old.
The nursery is very much at the heart of the community in Whitchurch. The children enjoy lots of visits from local visitors such as fireman, policeman, dentists and visits to the local care home for singing sessions are always eagerly anticipated by the residents.
The large windows and high ceilings ensure a light and airy space in the playrooms where the children enjoy a variety of activities such as music time, dressing up, sensory equipment and the book corner.
The little ones can enjoy activities such as sand and water play, jelly play, painting and specialist trikes and scooters ensure that even the most active boys and girls get to use up all their excess energy.
Group: Acorns Nurseries Ltd
Person in charge: Claire McTiffin (Manager)
Local Authority / Social Services: Cardiff Council
Number of Staff: 36
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care
Total Places for Children: 84
Age Range: from 0 years 1 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays
Languages Spoken (other than English): Makaton, Welsh
The Review Score of 8.6 (maximum of 10) for Acorns Whitchurch is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Acorns Whitchurch in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Acorns Whitchurch is calculated as follows: ( (33 Excellents x 5) + (3 Goods x 4) ) ÷ 36 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.679 Points relating to the number of positive Reviews for Acorns Whitchurch is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 16.8 positive Reviews (84 registered maximum number of service users ÷ 5). 3 Reviews ÷ 16.8 Target = 0.179
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Acorns Whitchurch has a Review Score of 8.6 (8.596)
Review submitted from a Website Submission by Kate G (Mother of Child) on Wednesday 11 April 2018. Relates to April 2018.
My daughter began with Acorns at 7 months which was a great time to start and attends 2 days per week. She has recently moved up to the toddler group and has a wonderful bond with the carers in both groups. She experiences wonderful things at the nursery through the activities and interaction with the other children as well as the seasonal/themed events. During times she has been poorly, which are inevitable particularly at the beginning, I have been thoroughly pleased with the nursery's response going above and beyond in the care and compassion they give. She seems to be growing into a confident and talkative little girl which has been supported by Acorns Whitchurch. Other family members' children have attended the nursery in the past, some of whom are now in high school. Staff who looked after them are still working there now which I think speaks volumes for the organisation.
How likely would you be to recommend Acorns Whitchurch? Extremely Likely
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Review submitted from a Website Submission by Sam (Father of Child) on Tuesday 3 April 2018. Relates to April 2018.
Fantastic setup and extremely friendly staff. All staff seem to know all the children which makes my son feel more at home when he arrives in the morning.
The only downside is that there is no wraparound care option for the local school, but this is minor in comparison to how happy my son is attending.
How likely would you be to recommend Acorns Whitchurch? Extremely Likely
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Facilities / Outside Space
Learning
Resources / Equipment / ICT
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Review submitted from a Website Submission by Jenny B (Mother of Child) on Wednesday 28 March 2018. Relates to March 2018.
Acorns is a calm and welcoming environment. All the staff are friendly and approachable, and my child’s key workers know him really well. We get detailed feedback at the end of each day. The variety of food available on the menu is excellent. The activities planned are fun and educational. The garden is also a lovely place for the children to play. I would recommend Acorns Whitchurch as a nursery.
How likely would you be to recommend Acorns Whitchurch? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money