The Valley Nursery & Kids Club

New Road, Team Valley Trading Estate, Gateshead NE11 0JU
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9.9 83 Reviews
  • The Valley Nursery & Kids Club, Gateshead
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Team Valley Nursery Ltd
  • Privately Owned

Person in Charge

  • Clair Jones (Manager)

Number of Childcare Staff

  • 36

Total Places for Children

  • 152

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Funding & Fees

  • Full day sessions from FREE

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays
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The Valley Nursery & Kids Club Reviews (83)

9.9

The Valley Nursery & Kids Club has a Review Score of 9.9 (9.905) out of 10, based on 31 reviews in the last 2 years.
Over all time The Valley Nursery & Kids Club has 83 reviews.

Overall Experience
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Date Published
  • 83
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  • 31
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Reviewer Connection to The Valley Nursery & Kids Club
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Total of 83, showing 61-80
Review from A W (Mother of Child) published on 21 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have a son who attends the breakfast and after school club. The staff are helpful and the nursery has been a great help if I have had to put him in at the last minute.
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Review from Kris (Father of Child) published on 20 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child loves this nursery. This is the second nursery she has attended and this is by far superior to the other.
She comes home every day and she’s learned something new. The use of ParentZone makes it easy to keep track of my child’s development at busy times and I am able to interact digitally
with the nursery in a number of ways.
They regularly hold open days for parents to attend to see how things are progressing and for parents to view the site.
Any new things we have been learning at home have been picked up by the staff and carried on when my child is in attendance and also anything my child learns at nursery is explained to us so we can continue her development at home.
The site is extremely secure in how people enter and exit the building - would highly recommend this nursery!
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Review from Deborah S (Mother of Child) published on 13 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended the nursery as well as the holiday club and thoroughly enjoy being there. Staff are very nurturing and professional. It is great to know that they are in such good hands while I am at work.
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Review from Nicole A (Mother of Child) published on 11 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves coming to nursery and is always full of happy stories when I collect her. Childcare is always a touchy subject for any parent and I have had bad experiences in the past. I am over the moon that I have found somewhere that I feel happy leaving my daughter and the fact that she thoroughly
enjoys her time at Valley Nursery makes leaving her a lot easier. I can go to work feeling confident that she is looked after and happy. I would defiantly recommend this nursery to any parent or carer.
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Review from Stephanie V (Mother of Child) published on 11 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter Lily has attended the nursery since she was 9 months old. I am very happy with the care she is given. They are always doing lots of fun activities, my daughter loves going to the nursery. The nursery is very flexible which is great as I am a shift worker. Would definitely recommend the nursery
to others and I don't have anything negative at all to say about this nursery. It's lovely to know that my daughter is cared for so well while I have to work it makes the process so much easier knowing she is so well looked after.
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Review from Polina V (Mother of Child) published on 5 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son really like the nursery. We changed 3 nurseries before and I can compare. The friendly and professional staff. Plenty of space for activities, a large outdoor area. Security. My son was gladly to go to the nursery. I recommend.
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Review from Pippa W (Mother of Child) published on 23 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is very happy at Valley Nursery, some days I struggle to persuade my child to leave, which is so reassuring after it took some time for him to settle in when he first started going. I find the staff to be caring and interested in the well being and development of my child. Staff are happy,
polite and professional, My child is making strong bonds with staff who are helping him to develop in to a confident little boy. Staff are always happy to feedback and take on suggestions and to work together with parents. My little boy is engaged with educational activities and is often sent home with examples of this along with it being documented on the Parent Zone app.
If I have any criticism it would be the general maintenance of the building, the adult toilets could do with being redecorated and on occasions there is a smell of damp in the building. Also that details of quantity of food eaten could be specified on the Parent Zone app rather just what was offered.
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Review from AMY F (Mother of Child) published on 20 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this nursery to anyone who was looking for a nursery. The staff are so friendly my son settled from the first day he went in and made myself and my son feel completely at ease. They have worked closely with me to help carry routines and new practices on at nursery so that transitions
from home to nursery are minimal. The staff are very professional and the standards are far higher than other nurseries i have used in the past. Myself and my husband have a tricky work schedule which means we work a shift rotation, the nursery had no qualms about accommodating us and work closely with us so that i have continuous childcare. My son has come on so much with the help of this nursery and loves to go in. He has built relationships with the staff, and as a working mother this makes me feel completely at ease and makes leaving my child in childcare an easier process. Can't praise this establishment more.
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Review from Rachael S (Mother of Child) published on 20 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery, really relate with the children and their needs and have great systems to keep you posted with what they do in their day and their progression. The menu is fantastic, full of variety and healthy meals. My son has come on leaps and bounds and the children really get to learn social
skills in well selected age groups. 100% trust with the staff from a very young age.
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Review from Jen H (Mother of Child) published on 16 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I am very happy with the service provided by Valley Nursery. We chose the nursery for its flexibility in terms of accommodating varying working patterns each week and this aspect of the service has been fantastic. The staff are friendly, helpful and always very obliging. We like the use of the
Parent Zone app, but would appreciate more information; one member of staff was excellent in recording milestones achieved, whereas generally we only receive the bare minimum about what our child has done in a day. Our son really enjoys nursery and has lots of stimulating activities to do now that he's a bit older. There are also a number of planned opt-in activities like hand prints on tiles that we really value as parents.
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Review from Clair (Mother of Child) published on 16 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended the valley nursery from
6 weeks old in 2006 until present. During this time the nursery has gone from strength to strength! Massive thank you to all the staff for all their help and support over the years.
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Review from Claire T (Mother of Child) published on 15 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Valley Nursery is a fantastic and happy place. My son loves it and adores the staff.
The children are extremely well looked after and the staff are great at keeping in touch about children's developments and events.
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Review from Suzy S (Mother of Child) published on 15 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent quality of care, wide range of activities carried out throughout the day with lots of play taking place outside, weather permitting, so plenty of fresh air. Good range of healthy foods and overall a stimulating environment for children to learn and play.
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Review from Stephen C (Father of Child) published on 14 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children attend The Valley Nursery and I can't imagine them being happier anywhere else. What first attracted us to choose this nursery was the fact that it is really bright and airy and the staff seem to genuinely love working with the children. I don't know much about what qualifications
are required to be a child carer but all of the staff are warm, professional and knowledgeable ... and my kids love them! My two are thriving and learning something new every day. Both my wife and I feel very confident leaving them there when we go to work and have no idea how we would manage without The Valley Nursery's flexibility.
I sometimes worry that we are spending a mortgage's worth on childcare but when I compare prices to other nurseries I am reassured that we are getting really good value for money.
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Review from Jennifer S (Mother of Child) published on 24 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter started this January as part of the 2 year funding. She thoroughly enjoys going and loves all aspects of nursery life. The staff are so down to earth and always listen to what I have to say or work with me with something e.g potty training. Seeing my little girl running into nursery means
to me she loves it which is totally heart warming to see, as soon as she is at the gate she gets the warmest welcomes off everybody, its so lovely to see. I believe the nursery is fab, especially her room.
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Review from Emma H (Mother of Child) published on 10 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The nursery staff here are very professional and friendly to both parents and children. I find them very approachable which ensures me that my child can go to them any time. The nursery itself is very clean and appealing to all. My child shows signs of new skills, learning, activities every week which
shows continuous learning and games which the children enjoy and progress by.
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Review from Sarfaraz S (Father of Child) published on 5 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly and very attentive. Plenty of outdoor and indoor activities for the kids. I am very satisfied with the level of care provided for my child.
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Review from Elena M (Mother of Child) published on 5 November 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Nursery opens earlier than your usual nursery which is great for working parents. Staff are very professional and most are in a the right job (great with babies and small children). Food provided is good. Admin support is very good and flexible.
Only negative: some facilities need updating/ repaired
(kids toilets in some rooms and dampness smell in one of the kids rooms).
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Review from M O (Mother of Child) published on 4 November 2015 Submitted via Website • Report
Overall Experience 4.0 out of 5
Conveniently located just off the A1 on Team Valley Gateshead. Opening hours 07.45 to 18.00 facilitate working. My child has been at the nursery for 2 1/2 yrs since they were 1. Staff friendly and genuinely interested in the children. Usually able to fit in extra sessions if needed at short notice
which I have found very helpful.
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Review from Gavin S (Father of Child) published on 2 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Valley Nursery & Kids Club have been exceptional for my son and daughter, they all need a pay rise.
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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for The Valley Nursery & Kids Club is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.905 for The Valley Nursery & Kids Club is calculated as follows: ( (339 Excellents x 5) + (21 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 367 Ratings = 4.905
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Valley Nursery & Kids Club is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 152 number of registered child places is 30.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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