The Valley Nursery & Kids Club

New Road, Team Valley Trading Estate, Gateshead NE11 0JU

The Valley Nursery & Kids Club, Gateshead, Tyne & Wear
The Valley Nursery & Kids Club, Gateshead, Tyne & Wear
The Valley Nursery & Kids Club, Gateshead, Tyne & Wear

The Valley Nursery & Kids Club is a happy and stimulating day nursery and out of school club located on Team Valley Trading Estate in Gateshead.

The nursery provides care to children aged six weeks to five years old and offers a breakfast club, after school club and holiday club while wrap-around pre-school sessions can also be arranged.

The nursery features light and airy rooms that are designed to suit the requirements of different children of all ages. Children also have access to three large enclosed outdoor play areas, a sensory room and sleep rooms.

The nursery has its own mini bus fleet allowing for safe, transportation of children when taking part in outings and day trips.

Owner: Team Valley Nursery Ltd

Person in charge: Clair Jones (Manager)

Local Authority / Social Services: Gateshead Metropolitan Borough Council

Number of Staff: 36

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 94

Age Range: from 0 years 1 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0745-1800

When Closed: Bank Holidays

Fees Guide: Full day sessions from FREE

Languages Spoken (other than English): British Sign Language, Spanish; Castilian, Italian

Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.7 The Valley Nursery & Kids Club has a Review Score of 4.7 (4.694)

The Review Score of 4.7 (maximum of 10) for The Valley Nursery & Kids Club is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for The Valley Nursery & Kids Club in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.694 for The Valley Nursery & Kids Club is calculated as follows: ( (184 Excellents x 5) + (59 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 252 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 0 Points relating to the number of positive Reviews for The Valley Nursery & Kids Club is based on 0 positive Reviews in the last 12 months and is calculated as follows:

    1. 0 = 0

    2. Target of 18.8 positive Reviews (94 registered maximum number of service users ÷ 5). 0 Reviews ÷ 18.8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Valley Nursery & Kids Club?

  • Extremely LIKELY
    18
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Valley Nursery & Kids Club

  • Mother of Child
    18
  • Father of Child
    3

Both my children have attended the nursery as well as the holiday club and thoroughly enjoy being there. Staff are very nurturing and professional. It is great to know that they are in such good hands while I am at work.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son really like the nursery. We changed 3 nurseries before and I can compare. The friendly and professional staff. Plenty of space for activities, a large outdoor area. Security. My son was gladly to go to the nursery. I recommend.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child is very happy at Valley Nursery, some days I struggle to persuade my child to leave, which is so reassuring after it took some time for him to settle in when he first started going. I find the staff to be caring and interested in the well being and development of my child. Staff are happy, polite and professional, My child is making strong bonds with staff who are helping him to develop in to a confident little boy. Staff are always happy to feedback and take on suggestions and to work together with parents. My little boy is engaged with educational activities and is often sent home with examples of this along with it being documented on the Parent Zone app.
If I have any criticism it would be the general maintenance of the building, the adult toilets could do with being redecorated and on occasions there is a smell of damp in the building. Also that details of quantity of food eaten could be specified on the Parent Zone app rather just what was offered.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I would highly recommend this nursery to anyone who was looking for a nursery. The staff are so friendly my son settled from the first day he went in and made myself and my son feel completely at ease. They have worked closely with me to help carry routines and new practices on at nursery so that transitions from home to nursery are minimal. The staff are very professional and the standards are far higher than other nurseries i have used in the past. Myself and my husband have a tricky work schedule which means we work a shift rotation, the nursery had no qualms about accommodating us and work closely with us so that i have continuous childcare. My son has come on so much with the help of this nursery and loves to go in. He has built relationships with the staff, and as a working mother this makes me feel completely at ease and makes leaving my child in childcare an easier process. Can't praise this establishment more.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Fantastic nursery, really relate with the children and their needs and have great systems to keep you posted with what they do in their day and their progression. The menu is fantastic, full of variety and healthy meals. My son has come on leaps and bounds and the children really get to learn social skills in well selected age groups. 100% trust with the staff from a very young age.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter loves coming to nursery and is always full of happy stories when I collect her. Childcare is always a touchy subject for any parent and I have had bad experiences in the past. I am over the moon that I have found somewhere that I feel happy leaving my daughter and the fact that she thoroughly enjoys her time at Valley Nursery makes leaving her a lot easier. I can go to work feeling confident that she is looked after and happy. I would defiantly recommend this nursery to any parent or carer.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

My daughter Lily has attended the nursery since she was 9 months old. I am very happy with the care she is given. They are always doing lots of fun activities, my daughter loves going to the nursery. The nursery is very flexible which is great as I am a shift worker. Would definitely recommend the nursery to others and I don't have anything negative at all to say about this nursery. It's lovely to know that my daughter is cared for so well while I have to work it makes the process so much easier knowing she is so well looked after.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Overall I am very happy with the service provided by Valley Nursery. We chose the nursery for its flexibility in terms of accommodating varying working patterns each week and this aspect of the service has been fantastic. The staff are friendly, helpful and always very obliging. We like the use of the Parent Zone app, but would appreciate more information; one member of staff was excellent in recording milestones achieved, whereas generally we only receive the bare minimum about what our child has done in a day. Our son really enjoys nursery and has lots of stimulating activities to do now that he's a bit older. There are also a number of planned opt-in activities like hand prints on tiles that we really value as parents.

How likely would you be to recommend The Valley Nursery & Kids Club? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended the valley nursery from
6 weeks old in 2006 until present. During this time the nursery has gone from strength to strength! Massive thank you to all the staff for all their help and support over the years.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent quality of care, wide range of activities carried out throughout the day with lots of play taking place outside, weather permitting, so plenty of fresh air. Good range of healthy foods and overall a stimulating environment for children to learn and play.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The Valley Nursery is a fantastic and happy place. My son loves it and adores the staff.
The children are extremely well looked after and the staff are great at keeping in touch about children's developments and events.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Both my children attend The Valley Nursery and I can't imagine them being happier anywhere else. What first attracted us to choose this nursery was the fact that it is really bright and airy and the staff seem to genuinely love working with the children. I don't know much about what qualifications are required to be a child carer but all of the staff are warm, professional and knowledgeable ... and my kids love them! My two are thriving and learning something new every day. Both my wife and I feel very confident leaving them there when we go to work and have no idea how we would manage without The Valley Nursery's flexibility.
I sometimes worry that we are spending a mortgage's worth on childcare but when I compare prices to other nurseries I am reassured that we are getting really good value for money.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter started this January as part of the 2 year funding. She thoroughly enjoys going and loves all aspects of nursery life. The staff are so down to earth and always listen to what I have to say or work with me with something e.g potty training. Seeing my little girl running into nursery means to me she loves it which is totally heart warming to see, as soon as she is at the gate she gets the warmest welcomes off everybody, its so lovely to see. I believe the nursery is fab, especially her room.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The nursery staff here are very professional and friendly to both parents and children. I find them very approachable which ensures me that my child can go to them any time. The nursery itself is very clean and appealing to all. My child shows signs of new skills, learning, activities every week which shows continuous learning and games which the children enjoy and progress by.

How likely would you be to recommend The Valley Nursery & Kids Club? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Nursery opens earlier than your usual nursery which is great for working parents. Staff are very professional and most are in a the right job (great with babies and small children). Food provided is good. Admin support is very good and flexible.
Only negative: some facilities need updating/ repaired (kids toilets in some rooms and dampness smell in one of the kids rooms).

How likely would you be to recommend The Valley Nursery & Kids Club? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

The Valley Nursery & Kids Club have been exceptional for my son and daughter, they all need a pay rise.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are friendly and very attentive. Plenty of outdoor and indoor activities for the kids. I am very satisfied with the level of care provided for my child.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Conveniently located just off the A1 on Team Valley Gateshead. Opening hours 07.45 to 18.00 facilitate working. My child has been at the nursery for 2 1/2 yrs since they were 1. Staff friendly and genuinely interested in the children. Usually able to fit in extra sessions if needed at short notice which I have found very helpful.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Satisfactory

Safeguarding: Good

Value for Money: Excellent

I have had my 7 year old in The Valley since she was 10 month and still attends all the holiday clubs, she loves the staff there.
My 15 month old is there now and she has fun each day. The staff are amazing and love all the kids so much.
Both children have been brought on so much in development from attending here.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended this nursery since she was 9 months old. She now runs in. Built fantastic relationships with staff and peers.

Great healthy meals cooked on sight to suit the seasons and weather outside.

Approachable staff at all times. Very professional and reliable. I have no issues at all with this nursery and highly recommend it to my friends.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

This is a fantastic nursery. Both my daughters and son go to Valley Nursery, my son in the nursery and my daughter in Holiday club but she was in the nursery first from when she was 1. Both my kids enjoy going and have lots of fun. My son loves Pyjama drama which runs on a Wednesday am. All the staff are lovely and very approachable. I highly recommend Valley Nursery.

How likely would you be to recommend The Valley Nursery & Kids Club? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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