Nurserytime Team Valley

New Road, Team Valley Trading Estate, Gateshead NE11 0JU
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9.9 88 Reviews
  • Nurserytime Team Valley, Gateshead
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Funding & Fees

Full day sessions from FREE

Contact Nurserytime Team Valley to get a personalised quote.

Contact Nurserytime Team Valley to get a personalised quote.

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Dionne Bone (Manager)

Number of Childcare Staff

  • 36

Total Places for Children

  • 152

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays
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Nurserytime Team Valley Reviews (88)

9.9

Nurserytime Team Valley has a Review Score of 9.9 (9.915) out of 10, based on 36 reviews in the last 2 years.
Over all time Nurserytime Team Valley has 88 reviews.

Overall Experience
  • 79
  • 8
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Date Published
  • 88
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  • 9
  • 36
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Reviewer Connection to Nurserytime Team Valley
  • 75
  • 10
  • 1
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  • 1
Total of 88, showing 21-40
Review from Catrina M (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We absolutely love The Valley Nursery for my daughter. She had settled in so well in the next room up and she is so excited to go to nursery 2 days a week. They've massively supported her with her toilet training which has meant she's smashed it at nursery and at home now too! I highly recommend this
amazing childcare provider.
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Review from Mavournia C (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the nursery are fabulous. Nothing is ever too much trouble. I know my little girl is safe and well looked after when I drop her off until I pick her up. There's a great range of activities every day at the Holiday Club and lots of trips out etc to engage children.
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Review from S H (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are friendly and welcoming, and provide lots of reassurance to my little one if she is having a bit of a wobble! The app is useful in checking what kind of day she is having whilst I'm at work, and we have had a really positive experience overall.
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Review from S J (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends the holiday club during school holidays. He is diagnosed with autism and I was really worried about sending him to another setting.
We have been really impressed with the valley nursery and my son absolutely loves attending. Initially he found the transition really difficult and the
staff identified this and put changes in place to make him more comfortable. We are very grateful to have found such a great holiday club.
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Review from Emma V (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son attends nursery once a week he really enjoys his time at nursery and has come out of his shell loads, surprises me all the time with what he had learnt and his development skills are coming on amazingly.
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Review from Jennifer B (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child loves going to nursery and she looks forward to seeing her key worker. At the end of the day, she will tell me what she has done. She had a great time doing Happy Toes and can't wait for the next one.
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Review from Laura K (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing nursery, staff are brilliant, both my children have come on in leaps and bounds since starting. They both come home with lots of crafts which they have done and from pictures and updates always look to have fun-filled days, filled with baking, messy play and outdoor play, trips to
the park for ice cream, as well as hatching chicks and growing plants. Staff are always really approachable, friendly, caring and flexible.
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Review from Hayley F (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff are lovely! They are all really patient and personable! My children really seem to love it here!
They always really enjoy all of the planned outings and activities!
I will continue to use this nursery.
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Review from Molly S (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend this nursery enough! My daughter has been attending The Valley Nursery since she was 7 months old. She is now over 2 years old and I can honestly say she is the brightest, kindest and most loving child ever, and this is down to the amazing work they do at the nursery. They have brought
her on so much. They are fabulous at keeping parents updated about their children, and their progression and give tips for first-time parents like myself. I will 100% have all of my children attend this nursery in the future. Keep up the amazing work!
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Review from J E (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 2-year-old daughter goes to The Valley Nursery and I have nothing but praise for all of the staff and the nursery itself is absolutely amazing, my daughter is always so keen and eager to run in and have a day of fun. My daughter has also come on leaps and bounds being part of The Valley Nursery and
I couldn't be more happier with how everything is managed and dealt with. Highly recommend to anyone interested in putting their children in.
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Review from Natasha S (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is an amazing nursery. I have sent both of my children here and I cannot fault it one little bit. The staff are so friendly and always keep you updated on incidents/illnesses and progress etc. The progress that my children have made is amazing.
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Review from Allison N (Mother of Child) published on 27 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My two youngest children attend holiday clubs here. The club caters to a broad range of ages (mine are 5 and 10) and abilities and has a great timetable of events that parents can see in advance meaning you can prepare kids for the day (important with SEN kids).
Staff are always really friendly and
helpful. Even though they only see them during the holidays they remember them and any extra needs so I always feel safe knowing they are well looked after. Highly recommend this place for holiday club provision.
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Review from Terry G (Grandfather of Child) published on 22 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Every time I pick my granddaughter up, the staff are very pleasant and smiling. My granddaughter gives them hugs before she leaves, so that's a good sign, she's enjoying her stay. The security on the door is a fingerprint scan. Haven't had any issues when I've called to collect her.
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Review from Carl L (Father of Child) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 4-month-old is brilliantly cared for!
She always comes home in a fantastic mood having been well-fed and changed.
We get updates about changing, feeding and pictures every so often.
She loves spending time with the other children and enjoys playing on the mat and getting tummy time.
We were
worried at first about putting her in so young but have no such concerns any more.
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Review from L D (Mother of Child) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending the nursery since she was 10 months old and absolutely loves every minute of being there! Her key worker and other members of staff keep me up to date with anything that she has completed within her day via the app and it keeps me at ease knowing she's having a lovely
time! All the staff at the nursery are very welcoming and without a doubt play a massive part within my daughter's nursery experience! They have supported my daughter to reach new milestones and continue to learn her independence as well as many other new things!
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Review from S L (Mother of Child) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the staff and facilities. My daughter has been going to the nursery since June 2022 and I have had no issues.
Her key workers throughout Bluebells and Poppies have really taken the time to understand her needs and help her grow more independent and social.
The office
staff are amazing, very friendly and informative. Everyone there makes it feel like a family, which in my opinion makes all the difference.
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Review from B B (Mother of Child) published on 31 October 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My three kids have been attending The Valley Nursery, Team Valley branch over the last five years.
All staff have been fantastic, very approachable, friendly and a great help too.
My kids look forward to going to The Valley Nursery and my two older ones aged 6+ really look forward to the kids club
activities especially in the half terms as they are very engaging, educative and exciting.
Keep up the fabulous genuine work you do!
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Review from Emma S (Mother of Child) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 4-year-old daughter started school as soon as she turned four, which meant that we required care over the summer period; however, she was a little too young for general summer schools, which often run from 5+. The Valley Nursery helped secure her a place just for the summer period, and I am very
pleased with the care she received from the ladies in her class who were always polite and helpful to me too. I would say that management isn't as organised as you'd expect; I received the documentation to complete regarding our daughter and who would collect the day she started, which should no doubt have been submitted prior. Overall, would recommend it.
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Review from A Q (Mother of Child) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding - thank you for the support for my autistic son. He has enjoyed holiday club very much and all staff have been great.
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Review from Monika N (Mother of Child) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
In my personal opinion, there is no better place for my child to be. The staff are extremely caring and supportive. Tasty fresh food every day. All staff meet you always with big smiles. I recommend this nursery to everyone.
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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Nurserytime Team Valley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Nurserytime Team Valley is calculated as follows: ( (396 Excellents x 5) + (22 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 425 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nurserytime Team Valley is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 152 number of registered child places is 30.4, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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