Kindercare - Pannal Ash Road (Part of the Treetops Family)

2 Pannal Ash Road, Harrogate HG2 9AB

Kindercare - Pannal Ash Road (Part of the Treetops Family), Harrogate, North Yorkshire
Kindercare - Pannal Ash Road (Part of the Treetops Family), Harrogate, North Yorkshire
Kindercare - Pannal Ash Road (Part of the Treetops Family), Harrogate, North Yorkshire

Kindercare (Pannal Ash Road) is a detached property with an interior tailored to professional childcare and pre-school learning, which also has its own grounds.

Large playrooms are resourced to suit stimulating play, including both physical and creative activities, while outside there is a natural play den and weather activity cover.

Staff are trained to nurture and develop happy and confident individuals.

They also have a large car park for safe and easy drop off and collection times.

Group: Kindercare Day Nurseries (Part of the Treetops Family)

Person in charge: Fiona Horton (Manager)

Local Authority / Social Services: North Yorkshire County Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 86

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Parking:

There is a large car park suitable for easy dropping off and collecting.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Kindercare - Pannal Ash Road (Part of the Treetops Family) has a Review Score of 9.2 (9.213)

The Review Score of 9.2 (maximum of 10) for Kindercare - Pannal Ash Road (Part of the Treetops Family) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Kindercare - Pannal Ash Road (Part of the Treetops Family) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.748 for Kindercare - Pannal Ash Road (Part of the Treetops Family) is calculated as follows: ( (108 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.465 Points relating to the number of positive Reviews for Kindercare - Pannal Ash Road (Part of the Treetops Family) is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 17.2 positive Reviews (86 registered maximum number of service users ÷ 5). 8 Reviews ÷ 17.2 Target = 0.465

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kindercare - Pannal Ash Road (Part of the Treetops Family)

  • Mother of Child
    12

My daughter loves nursery and the fantastic staff. Since starting she has really come out of her shell. We've seen a big improvement in her social skills and she's really improved in her speech, numbers and colours. All whilst making lots of friends and having lots of fun.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - Pannal Ash Road (Part of the Treetops Family) responded to this review on 22 Mar 2017:

Many thanks for your review. It's great to hear how well your daughter is developing in nursery.

The nursery has been great, my son was very emotional when he first started attending. All the staff in starters were amazing with him and took lots of time to make him feel comfortable. He now loves going to the nursery and can't wait to tell me all about his day. It's so lovely to see him enjoying himself and it puts my mind at rest knowing the staff are so kind and ready to help.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - Pannal Ash Road (Part of the Treetops Family) responded to this review on 28 Feb 2017:

Thank you for your lovely review. We will ensure the team hear about this as it is so lovely for them to receive the praise they deserve.

We are so happy with this nursery as it feels organised, friendly and clean. The staff are lovely and really show an interest in the well-being of our son.
We feel comfortable leaving our little boy for the whole day and he has developed so well since he started there.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Kindercare - Pannal Ash Road (Part of the Treetops Family) responded to this review on 21 Feb 2017:

Many thanks for your review, it is lovely to hear how settled you are at nursery. We will pass on your comments to the team.

We have been extremely pleased with the care our son has received at Treetops Kindercare Pannal Ash Road nursery. Clearly enjoys being there and will often run in, enthusiastically. We have found all staff very approachable, honest and genuinely caring towards the children. A variety of activities are consistently offered, usually seasonal and focussed on development. All in all, we have been very happy with our experience and would definitely recommend to friends and family.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The staff are very friendly, welcoming and genuinely interested in the development and wellbeing of the children. My daughter has been there for 3 years and has always been happy; however, if there has ever been a problem the team have been extremely receptive and willing to resolve it

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My child loves it - the staff are friendly and clearly care for the children in their care. My child counts the staff as his 'best friends' and literally races in. It's lovely leaving your child in someone's care where you know he will be happy and have fun. We are always informed of what he does, how well he has eaten and any mishaps that may have occurred. A superb team.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

My 2-year-old son currently attends Kindercare - Pannal Ash Road, my eldest attended previously as well. The nursery is very clean and excellently managed. The staff are friendly, professional, and always take the time to tell you about your child's day. Hot meals provided are always varied, and they always make the effort to provide a substitute snack for my son when it happens to be something he doesn't like. The nursery offers optional activities at additional e.g. soccer kids. I would not send my children anywhere else and would highly recommend this nursery to friends and family.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy has been with Kindercare - Pannal Ash for over a year and he is enjoying it very much. I feel comfortable with leaving my child with all the staff, he has made great bonds with both staff and children.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

My son first started nurser in "Tinies". This was his first experience in a group care setting. He quickly settled in. I have noted that the care providers give lots of positive attention to my son. I like that he does lots of messy play and crafts. I appreciate the responsiveness of staff when I've had a question or concern.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Events & PR Manager at Kindercare - Pannal Ash Road (Part of the Treetops Family) responded to this review on 09 Jun 2016:

Many thanks for your review, we are so pleased to hear how much fun your little one has had with us.

Kindercare Pannal Ash has the best staff! They are all very friendly, smiling - and most important, the children love them! I feel so comfortable leaving my child there!

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Both our daughter and now our son have attended this nursery for the last 3 years. All my husband and I can say is that the nursery offers such a lovely and caring environment. Both of our children loved/love going to nursery, which makes our lives so much easier. The manager is very hands on, which is so refreshing and she takes the time to get to know all the children and parents. All the other members of staff replicate her high standards. We wouldn't hesitate is recommending this nursery.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A caring and stimulating environment. Staff always have time to discuss any questions, would have liked to spend morning/afternoon there with my son before he started so that I could see how everything worked.

How likely would you be to recommend Kindercare - Pannal Ash Road (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

Submit a Review for Kindercare - Pannal Ash Road (Part of the Treetops Family)

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Kindercare - Pannal Ash Road (Part of the Treetops Family)

Job Vacancies

Staff Profiles

There are no staff profiles posted yet