Hill Tops have a safe off-road car park for pick-ups and drop-offs.
Partou Hilltops Day Nursery & Pre-school has a Review Score of 9.9 (9.901) out of 10, based on 28 reviews in the last 2 years. Over all time Partou Hilltops Day Nursery & Pre-school has 72 reviews.
Review from Bryony A (Mother of Child) published on 21 July 2025
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Reply from Leah Hannon, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for choosing Hilltops Nursery for your little one! We are dedicated to providing great early years education to support your child development. We're glad to hear that your child enjoys their time with us and that you trust our staff 100%. Thank you for your positive review!
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Review from Samantha D (Mother of Child) published on 21 July 2025
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Reply from Leah Hannon, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for sharing your experience with our nursery! We strive to create a warm and welcoming environment for all children and we're so happy your son felt comfortable and supported during his first visit. Our team is dedicated to incorporating each child's voice in our activities and we love hearing about their likes and interests. And don't worry, we understand how hard it is for parents to leave their child for the first time and we're always here to provide updates and reassurance. Thank you for recommending us!
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Review from Katharine B (Mother of Child) published on 21 July 2025
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My little girl started attending for her settling in sessions wc 7/7/25. She instantly looked comfortable and had no problem with me leaving her. The staff provide regular updates via the app which I like. My girl has looked so happy each time I've collected her. Today she attended for her first full session and both myself and little girl are happy and comfortable.
Thank you to to the manager and the team for making our experience so far such a pleasant one.
Reply from Leah Hannon, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you so much for the amazing review! Our team at Hilltops is thrilled to hear that you and your little girl have had a great experience so far. We take pride in creating a comfortable and home-like environment for our young learners, and we're happy to hear that you appreciate our home cooked meals and regular updates. Looking forward to continuing to provide a positive experience for you and your child!
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Review from Catherine M (Mother of Child) published on 21 July 2025
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Reply from Leah Hannon, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you so much for your kind words! We are thrilled to hear that your children are enjoying their time at our nursery and that you have a positive relationship with our staff. We strive to provide the best care for your children and it means a lot to receive your regular updates. Thank you for choosing us as your child's nursery!
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Review from Rachel H (Mother of Child) published on 27 June 2025
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The nursery staff have supported my son & I every step of the way & he has settled in
My son is so settled & happy and I am so grateful to the staff especially the manager for being so brilliant with him and making a really sudden and unexpected move for my son into a positive experience for us both.
Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you so much for your kind words! We are thrilled to hear that your son has settled in quickly and is enjoying his time here at Hilltops. Our dedicated team members strive to make each child's experience positive, and we are so glad you felt relaxed and confident when leaving him in our care. We appreciate your trust and support in our nursery. Kind regards.
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Review from K B (Mother of Child) published on 16 May 2025
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Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you so much for your kind words about Hilltops Nursery! We are thrilled to hear that your daughter has flourished and enjoys coming to our nursery every day. Our staff takes great pride in creating a nurturing and enriching environment for all the children. We appreciate your recommendation and look forward to continuing to provide exceptional care for your little one! Kind regards.
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Review from S H (Mother of Child) published on 16 May 2025
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Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for your positive review! It means the world to us that your baby feels comfortable and happy at Hilltops. Our dedicated staff truly care about your child's well-being, and we are thrilled she loves coming to nursery. We truly appreciate your trust in us. Thank you for taking the time to leave a review. Kind regards
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Review from L D (Mother of Child) published on 16 May 2025
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Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for your wonderful review! We are so thrilled to hear that your son has thrived at Hilltops and that our team members have gone above and beyond to help with his settling in. Providing fun and engaging activities is always a top priority for us. Thank you for taking the time to review. Kind regards
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Review from B P (Mother of Child) published on 16 May 2025
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Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for your kind review! It brings us so much joy to see your child thriving and happy at our nursery. Our team is dedicated to providing a nurturing and fun environment for all children to learn and grow. We are thrilled to hear about your child's progress and look forward to continuing to support their development. Thank you for choosing Hilltops. Kind regards
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Review from K M (Mother of Child) published on 16 May 2025
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Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for your excellent review! It brings us joy to see your little one thrive in our nursery. Our staff is dedicated to supporting each child's needs and reassuring parents, and we are thrilled that this has made a positive impact. We will continue to provide a nurturing environment for your little girl. Thank you for choosing our nursery! Kind regards
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Review from Siobhan C (Mother of Child) published on 22 April 2025
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Reply from Rachel Fryer, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for a wonderful review. We are thrilled to hear that your boys are thriving at Hilltops. Our team takes pride in creating a warm and individualised environment for each child. We look forward to continuing to support their development! Thank you for your kind words. We appreciate you taking the time to review. Kind regards
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Review from K F (Mother of Child) published on 10 April 2025
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Reply from Leah Hannon, Home Manager at Partou Hilltops Day Nursery & Pre-school
"Thank you for your kind words! We are thrilled to hear that your son is settling in well and that you are happy with the care he is receiving at Hilltops. Our dedicated staff takes great pride in creating a warm and nurturing environment for each child. Thank you for recommending us, we truly appreciate it!"
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Review from S M (Father of Child) published on 31 March 2025
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Reply from Leah Hannon, Home Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for your kind words! We're so happy to hear that your boys are thriving at our nursery. Our staff loves making learning exciting for them and we're thrilled to see their growth. Thank you for trusting us with their education.
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Review from R M (Mother of Child) published on 28 March 2025
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Reply from Leah Hannon, Marketing at Partou Hilltops Day Nursery & Pre-school
Thank you for your kind review! We are so happy to hear that your daughter is thriving at Hilltops. Our dedicated staff takes great pride in creating a welcoming and personalized experience for each child. We are constantly striving to provide new and enriching activities for the children, and our outdoor space is always a favorite. Thank you for choosing Hilltops for your daughter's nursery - we are so grateful to have her as part of our family.
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Review from Jannat K (Mother of Child) published on 17 March 2025
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Reply from Leah Hannon, Marketing Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for sharing your positive experience with us! We're so glad your little one has settled in and is thriving at Hilltops. Our staff is dedicated to providing a caring and nurturing environment, and we're happy to keep you updated on your child's progress through our app. Thank you for choosing us!
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Review from M G (Mother of Child) published on 7 March 2025
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Reply from Leah Hannon, Marketing Manager at Partou Hilltops Day Nursery & Pre-school
Thank you for your positive review! It brings us joy to hear that your babies are happy and well-cared for at our nursery. Nothing makes us happier than seeing smiling faces and knowing that we are making a positive impact on families. Thank you for trusting us with your little ones and recommending us 100%!
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Review from Hannah A (Mother of Child) published on 19 December 2024
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Reply from Lean H, Family Care Team at Partou Hilltops Day Nursery & Pre-school
Thank you for the high star rating! Thanks again for the recommendation, and have an amazing day!
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Review from J B (Father of Child) published on 1 November 2024
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Reply from Jennie Rahali, Family Care Team at Partou Hilltops Day Nursery & Pre-school
Thank you so much for taking the time to write us a review, it means so much to us. Reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything.
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Review from Frances G (Mother of Child) published on 26 September 2024
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Reply from Erin Lowe, Family Care Team at Partou Hilltops Day Nursery & Pre-school
Thank you so much for your glowing review! We are thrilled to hear that your little boy is enjoying his time at Hilltops Nursery and is learning so much. Our goal is always to create a welcoming and enriching environment for every child. Thank you for choosing us for your child's care.
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Review from Victoria R (Mother of Child) published on 31 August 2024
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Reply from Jennie R, Family Care Team at Partou Hilltops Day Nursery & Pre-school
Thank you so much for the positive review, we appreciate you taking the time to leave us this feedback.
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The Review Score of 9.9 (9.901) out of 10 for Partou Hilltops Day Nursery & Pre-school is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.901 for Partou Hilltops Day Nursery & Pre-school is calculated as follows: ( (301 Excellents x 5) + (33 Goods x 4) ) ÷ 334 Ratings = 4.901
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Partou Hilltops Day Nursery & Pre-school is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 number of registered child places is 13.8, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Job Title: Nursery Manager
Joined: 2023
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