Heirs and Graces Day Nursery

The Old Schoolhouse, Greenfield Road, Dentons Green, St Helens WA10 6SG
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8.4 189 Reviews
  • Heirs and Graces Day Nursery, St Helens
Heirs and Graces Day Nursery looks to make the most of each child's capacity to learn, develop and pick up new skills, within a homely and stimulating play environment.

A secure setting is staffed by qualified professionals who look to build strong relationships with each child and their parents, allowing them to progress from baby age up to school transition.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Sue Dawe
  • Privately Owned

Person in Charge

  • Sue Dawe (Manager)

Number of Childcare Staff

  • 41

Total Places for Children

  • 118

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Christmas

Heirs and Graces Day Nursery Reviews (189)

8.4

Heirs and Graces Day Nursery has a Review Score of 8.4 (8.377) out of 10, based on 3 reviews in the last 2 years.
Over all time Heirs and Graces Day Nursery has 189 reviews.

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Review from Joanne C (Mother of Child) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Me and my husband love this nursery for our 2 children. They have both attended from about 10 months. The staff have been supportive and understanding, especially when I left them for the first time when I went back to work.
We have always felt comfortable with all staff and the setting. They are learning
all the time and amaze us with what they know from the opportunities given to them at the nursery.
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Review from Amelia S (Mother of Child) published on 7 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was extremely nervous about leaving my 15-month-old son but he absolutely loves it here, his speech, confidence and social skills have improved so much. Such a great group of ladies.
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Review from Andy B (Father of Child) published on 7 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children went to Heirs and Graces and both loved it. The staff have always been very helpful and professional, I wouldn't have any hesitation in recommending it to anyone.
Reply from Sue Dawe, Manager at Heirs and Graces Day NurseryThank you so much. It has been a great pleasure having your children as part of the Heirs and Graces family.
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Review from Matthew W (Father of Child) published on 8 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mixed emotions for our family today. Happy that our little boy is about to start the next chapter of his life in school in September and sadness that he has to leave Heirs & Graces. All the staff have been great over the years and we have been very impressed with all the different things that they do
for the children.


There are lots of things I could mention about the nursery but my favourite and most memorable ones are the Christmas play they put on each year which all the children get involved in, the graduation ceremony that my son took part in earlier this year as he neared the end of his time there. Finally, the fantastic system they have that allowed you to see pictures of your child doing activities and get feedback from the staff online through the learning journal which I really enjoyed looking at every week.


The great thing is that our contact with the nursery is set to continue as our youngest child is due to start in September.

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Review from Amber (Mother of Child) published on 7 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces is an amazing nursery. My son loved his time here and all of the staff are very kind and caring. I felt safe and happy leaving him here every day knowing he would be well looked after.
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Review from Lisa S (Mother of Child) published on 24 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a fabulous nursery. My eldest loved his time there and my daughter is now enjoying her journey too. She is excited to go to nursery every day and loves spending time with her friends. All the staff are fantastic.
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Review from Nicole B (Mother of Child) published on 24 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy leaves here tomorrow after attending since he turned 10 months old. I only have great things to say about Heirs and Graces. The staff are friendly, its very clean, they provide healthy and varied meal choices, the children take part in excellent activities and they have a great outdoor
area for children.


The online learning journal has also been a great addition, allowing us parent to check our child's progress online. My little boy loves going into nursery and we will all be sad to see him leave. Thank you all for helping him to get ready for school.

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Review from Angela C (Mother of Child) published on 24 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had the pleasure of using Heirs and Graces for over 3 years, and 3 years previously with another child, I'm sad to say next week will be our last week. The staff are fantastic and I've always felt secure in the knowledge my boys were in safe hands. Thank you for everything you do every day.
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Review from Cathryn (Mother of Child) published on 21 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have been at Heirs and Graces from being six months old and I cannot speak highly enough of this place. My youngest absolutely loves coming to nursery and my oldest is now seven and still wishes he could go back there.
The staff are all wonderful and I cannot put a price on being able
to go to work with total peace of mind that they will care for him just as I would.
Best nursery ever!
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Review from Sarah H (Mother of Child) published on 21 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces Day Nursery is simply an outstanding day nursery. My eldest child gained so many skills whilst he was there which led to a flawless transition into primary school. It was so lovely watching his confidence grow and forming wonderful friendships. My Daughter has attended since she was
11 months old; the fun, educational games combined with the enthusiastic staff has resulted in a very happy little girl! I love reading the learning journals as you realise how much effort the nursery staff do to assist your child's progression. I would highly recommend this family run nursery.
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Review from Tracey M (Mother of Child) published on 20 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault this nursery. The staff are all lovely and very professional. They clearly know my daughter and have bonded well with her. They provide very useful feedback on a daily basis as to my daughters day. My daughter loves going to nursery and speaks fondly of all staff.
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Review from Nicola (Mother of Child) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended Heirs and Graces from being a young age and through the nurturing of the highly professional staff have truly flourished within the nursery environment. We really feel part of the Heirs and Graces family. I would not hesitate in recommending this nursery to any prospective
parent.
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Review from Melissa L (Mother of Child) published on 17 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care and learning that the nursery provide for my two children. I am able to go to work knowing that my children are in a safe and stimulating environment. I have complete confidence in all of the staff and would whole heartedly recommend this nursery.
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Review from Luisa P (Mother of Child) published on 16 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son started at Heirs and Graces after a recommendation from a friend at 8 months old and remained until he started pre school at 4. From day one he was a happy and confident boy and loved nursery. The staff are incredibly caring yet professional and know children, recognising in our son delays which
over the next few years with incredible support from staff and management resulted in a diagnosis of autism. This early intervention by nursery has allowed our son to access services like speech therapy so young and I truly believe he wouldn't be where he is if it wasn't for nursery spotting early signs and helping us navigate all the forms and professionals we had to meet. After his diagnosis, they continued to care for our son so well. A fantastic caring, professional nursery but most of all a happy enjoyable place for children to grow. A truly life changing choice for our son. Can't recommend them enough. Will be sending our newborn daughter when we require nursery.
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Review from Joanne O (Mother of Child) published on 16 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since joining this nursery my son has grown in confidence & gained many new skills. The staff are fantastical. They go above and beyond. The learning journals they do are an excellent way to keep updated what your child does on a daily basis. My little boy starts school in September and the nursery
is doing every they can to prepare him for it, thank you Heirs and Graces.
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Review from Tina F (Mother of Child) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have 2 children aged 2 years and 1 year here. Both the children enjoy going to nursery. The staff are friendly and approachable and are always willing to listen to concerns. I feel my children are warm, safe and secure and being looked after like home from home. It's given them confidence and given
them lots of new skills. They are given outstanding opportunities to learn and staff always try to help work on their weaker abilities. The activities are wonderful and have enriched my children's sensory and educational experience. They teach lots of different cultural aspects and this is great! The learning journals are always kept updated with lovely pictures and messages. There is never too much to ask of staff and they are always flexible to your needs. The diet is excellent and choices are brilliant. I'm so glad I chose this nursery and always have piece of mind without worry when they are there. Well recommended nursery that goes above expectations for both the children and parents.
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Review from Helen M (Mother of Child) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have come to the nursery. My daughter is now 10 and she loved it and I didn't hesitate to put my son's name down when I was pregnant. He is still at the nursery and I can't praise them enough, all the staff are lovely with the children, so caring and all lovely to talk to, I've never
seen any negatives. My son loves coming and I find it hard to get him to come home he loves it that much! I would definitely and have recommended the nursery to friends and family. It was also lovely to see some of the same staff when my son started. The nursery and staff should be very proud of themselves for doing such a great job with the children.
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Review from Rose H (Mother of Child) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended Heirs and Graces Day Nursery for 7 months and he has grown in confidence and learned so much from each one of the amazing team in Little Foxes room. He has made friends and looks forward to attending nursery every week!
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Review from Leanne (Mother of Child) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces Day Nursery is an absolutely wonderful nursery, which has every child's best interests at heart. They are nurturing, welcoming and focus on making every day exciting as well as educational.
Every member of staff is approachable and as a parent, feel happy to leave your child in a warm,
clean and fun environment to learn and play.
I would definitely recommend this nursery to anyone looking for a place to send their child.
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Review from Tracey E (Mother of Child) published on 14 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl is very happy at this nursery she has come on loads and is very happy, content and confident, the staff are always helpful there and also on social media so polite and happy always ask if everything is ok.
I give this nursery 5 stars.
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Current Review Score: 8.4 (8.377)

Overview of Review Score

The Review Score of 8.4 (8.377) out of 10 for Heirs and Graces Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Heirs and Graces Day Nursery is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.377 Points relating to the number of positive Reviews for Heirs and Graces Day Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6. 3 Positive Reviews ÷ 23.6 = 0.127
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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